TravelBeginsAt40.com becomes a Climeworks pioneer to capture its CO2 emissions and become climate neutral

Inspirational travel website, TravelBeginsAt40.com, has signed up to be a Climeworks ‘Discoverer Pioneer’ and have an amount of its CO2 emissions captured from the atmosphere every month to ensure the website is climate neutral.

TravelBeginsAt40.com was founded by travel journalist Mark Bibby Jackson and, through a combination of articles and reviews, aims to help those aged 40+ find the best destinations and experiences on offer.

However, wonderful as travel is, it does come with a carbon load, which is why the website has chosen to work with Climeworks to have some of its carbon dioxide permanently removed from the atmosphere every month.

Climeworks has developed a process called direct air capture which filters historic CO2 out of the atmosphere and then stores it underground where it is turned to stone thanks to a natural reaction with the surrounding basaltic rock

“Travelling helps us relax, meet different people, learn about cultures unlike our own, try new experiences and foods, and it makes a huge contribution to the economy of many, many countries. So, on the one hand, it’s important we continue to travel, but on the other, travelling does pump a large amount of carbon dioxide into the atmosphere – and we need to reduce this dramatically if we are to have any chance of slowing climate change. Doing as much as we can to reduce our emissions while travelling, and then using technology like Climeworks’ direct air capture, to help suck up the unavoidable emissions is something we all need to consider. Which is why we want to inspire our readers and all travel fans to do what they can to reduce their carbon footprint.” said founder Mark Bibby Jackson.

“We’ll be using Climeworks to capture our general website emissions initially and then the non-flight parts of the editorial team’s travel. We’ll use Trees4Travel for specific flights. We hope that by combining the two we can have the biggest impact.”

Despite a huge decline in the last year thanks to the pandemic, the total contribution of travel and tourism to the global GDP in 2020 was approximately 4,671 billion U.S. dollars. (Source: https://www.statista.com/statistics/233223/travel-and-tourism–total-economic-contribution-worldwide/ )

In 2019, globally 10% of jobs and GDP were in travel and tourism. Caribbean islands, for example, rely heavily on tourism for employment. More than 90% of jobs in Antigua and Barbuda in 2019 were in the sector. In 2019 one in 10 people worked in travel and tourism-related jobs, contributing $8.9 trillion, or around 10.3%, to the global economy. In the five years to 2019, the sector was responsible for one in four of all net new jobs created globally. (Source: https://wttc.org/Research/Economic-Impact )

Climeworks offers an accessible subscription service that enables individuals and companies to sign-up to have an amount of carbon dioxide removed from the air on their behalf each month. See: https://climeworks.com/subscriptions

Bristol’s Charlton Nursery lets children write and direct this year’s nativity

Bristol-based Charlton Nursery has put on a highly original nativity performance this year, as the preschoolers themselves were allowed to write the script. Still based on the traditional nativity, three and four-year-olds got fully involved in the whole artistic process, including choosing the setting (which was Bristol), lines and names of the main characters. 

“We were keen to make this a fun and engaging time for all our children this year, after the challenges of the last 18 months,” commented Mel Toogood, operations manager at Charlton Nursery. “By using a child-led approach way we’re able to teach the traditional story but rather than just asking them to learn lines and giving stage directions, we can immerse the children throughout the whole process.” 

Held at the Flax Bourton setting – one of two Charlton Nurseries in Bristol – the nativity has been performed twice, on 14 and 16 December, as the team decided to minimize the number of attendees at any one time. Adults all wore masks and windows and doors remained open. The performance was also recorded to allow those who are unable to attend to enjoy the show. 

The children chose to re-name Mary and Joseph “Elsa and Anna” and they journeyed from Flax Bourton to Bristol on a donkey. Their son was called “Matt”, named after a Charlton Nursery teacher. The valuable presents were represented by toys and were delivered via the Great Western Railway. Songs included Makaton versions of Starry Night; Twinkle, Twinkle Little Star and We Wish You A Merry Christmas. 

“All of the children have thoroughly enjoyed this year’s nativity. Using a child-initiated approach we able to share serious messages through fun and engagement. We would like to say a massive thank you to all our staff in the Sunflowers room who have guided them at every step of the way, including Matt; Casey; Aimee; Brianna; Emma and Courtney. As well as all the parents and carers for supplying costumes, helping the children with lines and songs and supporting them throughout,” added Toogood. 

Charlton Nursery was founded in 2004 and provides childcare and education for children from 6 weeks to 5 years, 51 weeks of the year. Settings are in Flax Bourton and Winterstoke Road in Bristol and both nurseries are rated Good with Outstanding Features by Ofsted. 

Marches LEP launches annual report with praise for region’s businesses

The chair of the Marches Local Enterprise Partnership today paid tribute to the region’s business community for its ‘fierce determination’ to bounce back from the Covid pandemic.

 

Mandy Thorn MBE said tens of thousands of businesses across Herefordshire, Shropshire and Telford & Wrekin had demonstrated just what makes the region such an outstanding place to do business by their response to the lockdowns of the last 18 months.

 

Mrs Thorn was speaking as she unveiled the new annual report from the LEP – the organisation which has been at the forefront of driving economic growth in the region for the last decade.

 

The new report – published entirely digitally for the first time – highlights the LEP’s key achievements over both the past year and the last decade.

 

In her welcome to the report Mrs Thorn says: “I want to pay a huge tribute to each and every one of the tens of thousands of businesses across Herefordshire, Shropshire and Telford & Wrekin who have worked so hard to come through the last 18 months.

 

“For all of you, it has meant a journey into the unknown; sleepless nights worrying about the future and a fierce determination to survive and come back stronger.

 

“It is that spirit which makes this region such an outstanding place to do business.”

 

The annual report details some of the LEP’s key achievements over the past 12 months – including the continued success of its business support service, the Marches Growth Hub, the growth of its enterprise zone at Skylon Park in Hereford, and progress on landmark projects.

 

Examples include the opening of the renovated Shell Store and new Cyber Quarter – Midlands Centre for Cyber Security in Hereford, continued work to renovate Shrewsbury’s historic Flaxmill Maltings and the development of Oswestry Innovation Park, and the opening of the new Marches Centre of Excellence for Health and Social Care in Telford and ongoing development of the Ni.PARK agri-tech hub at Newport.

 

It also highlights the overall work of the LEP in the past 10 years in investing £145m in the Marches and attracting £200m of private sector investment, with more than 18,000 jobs created or on the way as a result.

 

The Government is currently conducting a review of all LEPs across the country, but Mrs Thorn said the figures demonstrated they were a huge force for good.

 

“LEPs have provided stable and valuable support for businesses and the wider economy and it’s important we are allowed to continue to fulfil this role while the economy continues to weather the impacts of the pandemic.

 

“We have been proud to reflect on our achievements in driving economic growth across the area during a decade of delivery. There is no corner of our wonderful region which has not benefitted in some way from the work of the LEP in the last 10 years.

 

“That work in building the infrastructure, skills, innovation and sustainability which will drive us forward from this pandemic is needed now more than ever.”

 

To view the report visit annualreport2021.marcheslep.org.uk

 

Man sets up motorhome company – while living in caravan

A serial entrepreneur set up an award-winning motor home company after he moved out of the family home – and into a caravan.

Matt Sims founded The Motorhome Holiday Company following the breakdown of his marriage and while at a ‘crossroads’ in his life.

Matt, now 49, who has launched nine business and sold several, was spurred on by his desire to provide for his four children and create memories of a lifetime for holidaymakers.

He said: “I decided to move into a caravan, which was both brilliant and dire. I was at a crossroads in life at a personal and professional level and looking for a way to move forward.

“I enjoyed lovely sunsets and microwave meals for one. But while trudging across the field to go to the shower in chilly, wet weather, I knew it was a short-term solution.”

Matt then set up The Motorhome Holiday Company now in Hewish, near Weston – focusing on hiring and selling luxury motorhomes with a focus on great customer experience.

He said: “I saw the motorhome industry as one with huge potential to grow and I wanted to make it as accessible to as many people as possible.”

Motorhome growth

The UK motorhome market has continued to enjoy an upward rise in recent years and is at record levels since the pandemic, according to the NCC (National Caravan Council).

It is also increasingly appealing to a younger audience, which has been reflected by the changing client-base at The Motorhome Holiday Company.

Matt, who grew up in Ashton, Bristol, said: “Unlike caravans, anyone with a driving licence can drive a motorhome and it offers both freedom and comfort.

“Our customers were traditionally recent retirees but now it includes people in their early 20s looking for adventure and families with young children who want to travel in style.”

With this in mind, the team offers options such as free storage of your car while away, pet-friendly motors, try-before-you-buy and the MotorhomeEarn model- a chance to generate income from your motorhome.

Family business

Matt, who has since moved to a home in Blagdon, said his children have supported the business – from helping to review motorhomes to working in the shop.

The firm, which has won several industry awards, has also launched That Leisure Shop, a camping and accessory shop which has both a store onsite and online.

The team also launched the Staycation Inspiration magazine and weekly campsite availability alerts, with travel guidance and notices of changes in the industry.

Matt, a former St Mary Redcliffe and Temple School pupil, said: “My children are the motivator to make this work and it’s great that they can get involved too. We have a great team, who make sure our customers are well- looked after.”

Business bought for £2

Matt has experienced his share of ups and downs in business and learned lessons along the way.

Matt, who studied media and production planning at what is now the City of Bristol College, toured as a sound engineer and technician for live acts such as U2 during the 1990s.

He said he got a lucky break when he had to fill-in for a job last minute and quickly learned the value of strong connections.

He went on to work as a corporate events manager for a company which rapidly expanded, giving Matt chance to buy a part of the business.

Matt met with the directors at McDonalds one morning and bought the event management side of the company for £2 – as that was the only spare change he had on him.

He said: “It was a cheeky gesture on my part. Event management and production was no longer core to their business and they didn’t have the resources to invest fully in that area.

“They were happy to part with it and I was invited to make an offer. The £2 coin had not long been launched and I happened to have one in my pocket, so I slid it across the table.

“The financial director smiled and shook my hand saying ‘congratulations, you just bought the business.”

He took the business from start-up to an internationally acclaimed firm, with strong growth in the UK and Abu Dhabi.

The role involved frequent international travel and as Matt’s family grew, he sold his share to invest in a new venture in the leisure industry, a move which would mean he could spend more time at home.

He later sold his share in Family Travel Centre business to focus on expansion in the motorhome industry.

Matt said: “I learned the need for managing growth and cashflow from the event management venture.

“I also learned the importance of having open conversations and to be prepared to change if a business no longer fits with your desired lifestyle or aspirations.”

Science-tech firm pursues global growth by going remote-first

Cactus Communications (CACTUS), a technology company accelerating scientific advancement, has announced its transition to become a remote-first company for all its 1,200 employees across nine locations globally. It is one of the first companies in India to join a small but growing list of firms across the globe embracing remote-first — referring to companies that have office locations but do not require their employees to work from them. The move will see CACTUS expand its recruitment reach globally and pioneer new, post-pandemic working practices including virtual whiteboards, asynchronous communication and more.

“320 people from across the world joined CACTUS in the seven months leading up to October 2021, and 50 per cent of our new hires were from locations where we don’t have physical offices,” said Yashmi Pujara, Chief Human Resources Officer at CACTUS. “Remote-first does not mean we will not have offices or that our people can’t work from an office. It means that in everything we do at work, we will adopt a remote-first mindset, making sure everyone regardless of where they are working from has equal voice and visibility in the organization.

“Becoming remote-first opens us up to a global talent pool,” continued Pujara. “We are no longer restricted to a specific geographic location, and we can provide opportunities wherever we find the right talent. In fact, our people are spread across 14 countries and 165 different cities.”

“While the world was forced into an 18-month experiment with remote work, we’ve been thinking about embracing remote-first for a long time,” said CACTUS CEO and Co-founder, Abhishek Goel. “Our primary reason behind the adoption of a remote-first culture is our evolution as a global company. When too many people are concentrated in a specific office location, the loudest voices are the ones closest to you. With customers in over 160 countries, we want to be close to them and responsive to their needs. We also want all employees across the globe to equally contribute to the direction of the company.”

To develop a remote-first model, the company surveyed employees to better understand their work preferences and challenges. Leaders found that 86 per cent of employees wanted flexibility in how and where they worked, with 38 per cent wanting full-time remote work. A core team then benchmarked other remote-first companies and spoke with industry thought-leaders to learn best practices.

Several pilots on various work practices were introduced to gain insight on what would work best for the company. This covered everything from the introduction of a virtual water cooler and virtual whiteboards to a communications charter, the use of remote champions, asynchronous communication and a remote-first handbook. The company also created a new role for Head of Remote-First, hiring Jason Morwick to lead the company’s transition.

“For many people, working remotely during the pandemic has highlighted just how much of a rethink working practices need going forward,” said Jason Morwick, Head of Remote-First at CACTUS. “Businesses cannot replicate what they used to do face-to-face over a video call. Take brainstorming, for example. It used to be that people would gather in a room in front of a whiteboard, but that rarely works over a video call. Instead, if everyone comes up with their own ideas first, they can then meet with the team online and share them in real-time, perhaps with the help of a virtual whiteboard. Not only is this more efficient, it also improves the quality of ideas and of those shortlisted, accelerating innovation.”

To find out more, visit www.cactusglobal.com

APDO Announces 2022 Conference and Unveils Sponsorship Opportunities

The Association of Professional Declutters and Organisers (APDO) has announced the dates for its next annual conference (11 and 12 May 2022), and at the same time has revealed the opportunities available for brands wanting to raise their profile at this highly-regarded event.

A two-day learning opportunity for APDO members and the general public, this year’s conference topic is ‘Time for a Change’ – driven by the many adaptations needed to be made over the last two years not only in business but in people’s personal lives, and constant discussions over sustainability. Also, a fitting theme as the association moves its conference out of London and to the North West (Manchester) for the first time.

Despite the global situation, the organisation and decluttering industry has continued to grow; APDO has seen its membership almost double in size over the past couple of years and there are now over 420 members including an increasing international presence that ranges from the Cayman Islands to Hong Kong, to Estonia. APDO’s last face-to-face annual conference held in 2019 was a sold-out event attracting 120 delegates and speakers from the UK around the world, and in May 2021 the virtual conference attracted 150 delegates.

In previous years, APDO has operated a highly-effective partnership programme with sponsors making valuable connections with members, who in turn welcome the opportunity to find out more about the services that the company offers. APDO is now inviting likeminded brands to collaborate for sponsorship opportunities for its 2022 conference, with very affordable bronze, silver and gold packages available.

The association is also offering exhibition stand packages for a nominal fee of only £50 + VAT.

Sian Pelleschi, APDO’s Conference Director commented, “We have all experienced significant changes both in our home and working lives over the last 24 months, with further adaptations likely to be made. Our homes have become our offices, our businesses have had to change direction and our lives have been hugely impacted.

“A key focus for a lot of businesses is to become more sustainable and eco-friendly moving forward, looking at how we can impact our world in a positive way. This year’s conference theme aligns well with the ambitions of many companies, and we look forward to partnering with relevant brands who share our aims to further boost this motion.”

To enquire about sponsorship and exhibition opportunities, likeminded businesses can email: conference@apdo.co.uk

APDO, the UK’s membership association for decluttering and organising professionals, sets standards, provides professional development and supports the growth of the industry. Founded in 2004, APDO is a non-profit organisation and belongs to a global community of professional organising associations which foster collaboration to advance the industry through sharing information and ideas.

‘Pension scheme charge cap changes are trivial’

WITH news of the Department for Work and Pensions’ (DWP) proposed changes to the current performance-based fees system for automatic enrolment pension schemes, Quantum Advisory questions the actual merit of the amendments.

Currently, performance-based fees are included in the pension scheme charge cap, whereas the new proposals would see these excluded from the cap supposedly providing wider opportunities for schemes to pursue longer term investments with potential greater returns.

Senior Consultant for Quantum Advisory, Robin Dargie, states that performance fee-based investments are unlikely to be used by defined contribution (DC) schemes, so in reality the latest changes by DWP would have little impact on those they are intended to support.

Robin said: “For DC schemes, I see the change to exclude performance fees from the charge cap as a bit of a non-event, as the type of investments that have performance fees are unlikely to be ones that DC scheme would invest in due to liquidity concerns. Such investments tend to have higher fees already, so would tend to be offered as self-select options, rather than as part of the default. Because of this, member take-up is likely to be low or non-existent in many schemes, which, in itself, will make trustees question the wisdom of offering this type of fund.

“Of course, there are proponents of this type of fund due to the illiquidity premium, so they may very well grow in popularity.”

Jayna Bhullar, Senior Investment Consultant for Quantum Advisory, said: “There hasn’t been much uptake in DC space for illiquid investments outside of those larger setups, which is a shame. I think there are other challenges including member understanding and engagement, as well as complexity that act as barriers.

“With these new measures, I think there should be a focus on ‘value’ in terms of performance that is delivered, when allowing for fees and not just absolute charges in isolation.”

Quantum Advisory specialises in pension and employee benefits services to employers, scheme trustees and members. For more information, visit www.quantumadvisory.co.uk/quantum-press/pension-scheme-charge-cap-changes-are-trivial/

What are People Gifting With Their Equity Release?

Last year saw the emergence of the so-called “new normal”, as virtual and remote communication tools like Zoom and Microsoft Teams redefined our relationships and modes of interaction.

Equity release brand Key has also experienced an interesting 18 months or so, as the company saw its customers use 10,333 plans to release £1.05 billion worth of housing equity in Q3 2021.

Interestingly, we’re also seeing a clear trend for people gifting a raft of alternative assets with their equity release. We’ve broken this trend down below, while asking what this tells us about how families are redistributing their wealth.

 

What are Families Gifting With Their Equity Release

The concept of ‘gifting’ has been discussed in estate planning and wealth management for years now, as assets that are gifted to loved ones at least seven years before your death aren’t subject to inheritance tax (IHT).

While gifting is largely viewed from the perspective of IHT mitigation, however, it also does a great deal of social and economic good for families.

The reason for this is simple; as it can provide financial support to loved ones at a time when they need it the most, which has arguably never been more important than it is in the current economic climate.

According to data collated by Key, some 21% of people have used their equity release mortgage for estate planning purposes, with a total of £241 million gifted to friends and families through these means in Q3 alone this year.

 

Equity release mortgage

So what exactly were people gifting through their equity release? Well 61% of respondents did this purely to gift elements of their estate, equating to 36% of the total equity released in such instances.

A further 40% acted to provide assistance with a house deposit, with this equating to 43% of a particular estate or account.

In terms of smaller items, some 3% deployed 1% of their equity release to help fund the purchase of a new car. Another 4% leveraged 2% of their equity release to fund university fees, while a further 4% did so to contribute to a daughter’s wedding.

 

What Can We Draw From These Trends?

 Perhaps the key takeaway here is the support provided for housing aspirations among beneficiaries.

After all, while 43% of the equity released in Q3 2021 was used directly for house deposits, the 36% deployed as an early inheritance is also thought to provide support for the buying and securing of property.

This is likely to continue given the rapid and sustained growth of the housing market in the UK (the average property saw its value increase £16k during a record-breaking 2021), which is pricing most younger buyers out of the market and making it hard for them to get their foot on the property ladder.

So, while the SDLT holiday has now come to an end, this trend and the wider promotion of intergenerational fairness by recycling housing equity will continue through 2022 and beyond.

 

Disciple Media disrupts creator economy with AI-driven solution powered by Sisense

Revolutionary community platform Disciple Media has leveraged Sisense to unlock deeper customer data and insights to open fresh opportunities to scale creator economy

Sisense, the leading AI-driven platform for infusing analytics everywhere, today announced that Digital community platform, Disciple Media, has chosen to unlock deeper insights into its sales and marketing functions to help fast-track business growth and supercharge customer lifetime value.

With the creator economy valued at over £78.1 billion, the market is ripe for disruption as more creators look for innovative ways to engage with their communities. Disciple Media provides a cloud solution that offers a custom online community space outside of mainstream social media channels. Unlike conventional social media, the platform encourages more direct engagement and targeted communication between hosts, community members and peers.

Founded by then electronic musician and label owner, Benji Vaughan, Disciple was initially created in 2015 for Benji to directly reach and engage his fans and audience digitally. Disciple has since evolved into a platform that enables and empowers community managers, business owners, influencers, coaches (and more) to build and own a private community platform.

Creators like photography tutor Emma Davies, country music star Luke Bryan and fitness instructor Jasmine Mays are some of Disciple Media’s 600+ creator base.

 

Read the case study here: https://www.sisense.com/case-studies/disciple-drives-growth-triples-customer-lifetime-value-in-2-years/

 

As a fast-growing community platform, in 2019, Disciple Media was on the hunt for a solution that would enable them to rapidly evaluate sales performance, assess funnel stage conversion rates and cost per lead, spot trends and identify fresh opportunities.

Additionally, they were looking for a solution that would help their customer success team scale to manage the increased demand for their service.

Sisense was selected as the business intelligence solution of choice because it could provide the ‘semantic layer’ on top of the company’s new Google BigQuery data warehouse.  Immediately after deploying Sisense, Disciple Media was able to connect to all their data sources like Hubspot, Google AdWords, Google Analytics and Facebook Ads, and visualize the data through interactive dashboards.

With Sisense, trends surfaced quickly, and the teams could drill down into the data with filters for insights to more targeted marketing strategies that would reduce cost per lead and increase conversion rates. Disciple Media also discovered that with Sisense Fusion, they could perform sophisticated data analysis, filtering by location, demographics and behaviour to hone in on the ideal customer profile.

This innovative data-driven strategy resulted in Disciple Media attracting and retaining six times more customers, driving 75% improvement in their customer churn rate and tripling customer lifetime in only two years. Customer churn rate also reduced significantly from the pre-Sisense era when Disciple Media ran broader campaigns.

With Sisense analytics, the company has also been able to show increased return-on-investment (ROI), driving 100% business growth by attracting and retaining more customers. It has also enhanced the quality of customer success management without needing to hire additional staff.

Mark Downey, COO, Disciple Media said the Customer Success Manager and their Community Team now check the customised Sisense dashboard every day for insights into community performance metrics. It helps the team answer questions like new member registrations, engagement levels and posts that are trending up or down. It also helps them explore the data further to answer their own data questions.

“Sisense helps us slice and dice the data in the sales funnel quickly, without needing somebody to help me. Before we deployed Sisense, we were running a duct-taped system of exporting/importing CSVs, homebrew scripts and overly complex spreadsheets,” he said.

“These slices have helped us define what our ideal customer looks like and how early in the funnel we can identify them. Being able to chop, slice and pivot the data quickly and easily at scale helps us adapt the ICP over time. So we know who the product is resonating with over the last six months.

“I can’t imagine going back to the old ways of working now. The benefits of having a consistent and reliable source of truth reporting all of our key performance metrics have been a huge factor in Disciple’s rapid growth,” Mark said.

Frankie Feast, Finance Director at Disciple Media said, “It was a big commitment for Disciple to deploy a data tool due to the initial cost involved. As a result of the time-to-value and the ROI we have received since using Sisense, it has been a great investment.”

Paul Scholey, Vice President of International Sales at Sisense says it is powerful to see Disciple Media unlock the value of infused analytics to revolutionise such an innovative creator marketplace.

“Disciple Media’s growth in customers, lifetime value and ROI is fantastic to see. These results are a testament to the power of infused analytics and how the power of Sisense can help transform businesses inside and out. We are thrilled to be on this journey with Disciple Media and cannot wait to see what the next 12 months bring,” Paul said.

Disciple Media is beginning to explore premium pricing and monetisation opportunities with potential value-add services with Sisense. They are also looking to provide customers with direct access to their community performance metrics within the Disciple Media platform which will offer more insight and actions.  There is also the potential to become even more AI-driven and further embed the Sisense solution into the Disciple Media platform in the future.

 


About Disciple

Founded by then electronic musician and label owner, Benji Vaughan, Disciple was initially created in 2015 for Benji to directly reach and engage his fans and audience digitally. Disciple has since evolved into a platform that enables and empowers community managers, business owners, influencers, coaches (and more) to build and own a private community platform. Disciple exists to create a level of freedom, control, community focus and creativity among ambitious individuals. Having worked with community leaders ranging from the likes of world-famous music artists to aspirational fitness instructors, there is no limit. As an industry leader in the Creator Economy, Disciple aims to educate on the power of building true connections led by excitement and adoration for each individual’s community focus.

 

About Sisense

Sisense goes beyond traditional business intelligence by providing organisations with the ability to infuse analytics everywhere, embedded in both customer and employee applications and workflows. Sisense customers are breaking through the barriers of analytics adoption by going beyond the dashboard with Sisense Fusion – the highly customisable, AI-driven analytics cloud platform, that infuses intelligence at the right place and the right time, every time. More than 2,000 global companies rely on Sisense to innovate, disrupt markets and drive meaningful change in the world. Ranked as the No. 1 Business Intelligence company in terms of customer success, Sisense has also been named one of the Forbes’ Cloud 100, The World’s Best Cloud Companies, six years in a row. Visit us at www.sisense.com.

HGV driver shortages: is Wales still affected?

In the summer and autumn, a shortage of HGV drivers was widely reported, sparking concerns about fuel, food deliveries and other supplies in the lead up to Christmas.

At the height of the crisis the Road Haulage Association estimated that the sector was short of 100,000 drivers, exacerbated by a backlog of tests for prospective drivers, EU drivers returning to Europe and drivers entering retirement. Since the DVSA reopened, it is believed that the shortage has now been reduced to approximately 80,000.

Businesses across Wales have been impacted. In Chambers Wales South East, South West and Mid’s recent Quarterly Economic Survey, 50% of SMEs in Wales stated that they had been impacted by supply chain issues caused by a lack of HGV drivers.

The survey shows that 85% of businesses are experiencing delays and 70% of businesses face increased costs receiving or sending goods. These results reflect those of a BDO survey of 500 businesses which suggested that two thirds of mid-sized firms are expecting supply chain strains, rising costs and pandemic related restrictions to hamper trade in the next month.

For many sectors, the HGV driver shortage is one of many challenges that they have faced in recent years. Other supply chain issues have included the global shipping crisis, energy costs and inflationary pressure on raw materials, while the Welsh Automotive Forum has indicated that a shortage of semiconductors in the automotive sector is making production schedules unpredictable.

One of the businesses that has been affected is Spectrum Technologies. The company manufactures a range of industrial laser systems used in the global aerospace and electronics industries, with over 95% of sales going to export markets. Their products contain a wide range of components sourced from around the world and from mid-autumn, they began to see strains developing in their supply chains.

Peter Dickinson, Managing Director of Spectrum Technologies, said: “The issues we experienced were firstly to do with the global shortage of semiconductors and this also impacted the supply of electronic PLC controllers. Since then, we have seen Covid related issues cause problems and delays across the supply chain, including with our local suppliers.

“Although we have not been directly affected by Brexit or driver related problems, we have seen air freight costs doubling and are looking into solutions to lessen issues for the end customer and reduce our carbon footprint.”

Paul Slevin, President of Chambers Wales South East, South West and Mid, said: “The HGV driver shortage is a small part of a larger problem and contributes to a triangulation of challenges businesses face on a day-to-day basis – skill set, tension in the supply chain and the cost of raw materials – so we need to look at the issue in a wider context.”

In the short-term, the UK Government has introduced measures to support the HGV sector, investing in training, infrastructure and improvements for facilities.

50% of businesses in the Chamber’s Quarterly Economic Survey support this, believing that governments should improve access to HGV driver training, licensing and longer-term commitments such as apprenticeships.

Paul continues: “Recruitment and how the sector presents itself will be important going forward as the current average age of the workforce is 56. HGV driving needs to be regarded as a well-respected career path with opportunities to progress, particularly if it is to attract younger workers and apprentices.”