With planned industrial action already hitting headlines in the first weeks of 2024, a new study has found that around half of UK frontline or deskless staff working in transport and distribution are still struggling to cover their basic living costs – despite many working longer hours than ever in 2023, to keep up with rising expenses.
The pan-European poll by workforce management experts Quinyx looked at the working patterns of frontline staff across several industries, including transport, warehousing and distribution. It found that 40% of UK employees in these sectors clocked up more hours in 2023 than in previous years, saying they needed the extra income to support their families.
Despite more than a third (35%) of staff receiving a pay rise in 2023, they didn’t feel better off as a result. Nearly half (48%) said their wages barely cover living costs – more than workers in similar roles in the Nordic countries (31%), The Netherlands (37%) and Germany (39%).
One in eight (13%) frontline staff said they’d had to use food banks, while around a fifth (22%) had to accept financial support from friends and family to help with basic expenses.
Toma Pagojute, chief HR officer at Quinyx, says: “As recent news of planned industrial action demonstrates, workers within logistics-based sectors such as transportation and distribution really struggled last year, and want a brighter, less stressful 2024. While many employees received pay rises, it seems they didn’t always have much of an impact, and workers had to put in more hours than ever. When the resulting pay still doesn’t cover basic living costs, it can be demoralising to say the least.
“Many organisations are facing their own challenges, of course, but we would love to see more of them placing renewed focus on their workforce’s engagement and overall wellbeing in 2024 – not just by looking at pay but on the overall experience of their staff.
“While there are signs of an improved economic outlook for 2024, changes won’t be felt overnight and there is more that bosses can do to prevent employees from feeling stressed, overworked and overwhelmed – this might be by offering flexible work schedules, improving communications, utilising more tech solutions, and ensuring working conditions are the best they can be.”