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How to Ensure Your System Can Handle the Holiday Delivery Rush?

During the holidays, e-commerce and online businesses will experience a surge in orders. Even during the last holiday season, US businesses received orders of US $254 billion. Apart from such increased sales comes the massive responsibility of managing the deliveries before the holiday so that customers can receive the orders on time. If delays occur, it can ruin the expectations of the customers and the cherishes of the holidays. 

Whether it is fair or not is a separate discussion, but one late delivery or bad experience can ruin the business’s reputation in the industry. Thus, to help your online business survive and boom, ensure that your system can handle the holiday delivery rush. Learn how dispatch delivery management systems can streamline your operations and enhance customer satisfaction. Let’s explore some deciding factors in this regard:

How to Ensure Your System Can Handle the Holiday Delivery Rush?

To ensure that your delivery system can handle the rush during the holidays, an understanding of your whole delivery process from production to shipping is necessary. Here’s how you can ensure quick deliveries and satisfy the customers during the holiday season:

Request Customers for Early Orders

During the holiday season, customers expect to receive orders on time before the holidays start so that customers can enjoy and cherish their happiness. However, to reduce operational stress, you can request that customers order early and on time. You can promote the early orders by:

  • Offering discounts and special promotions before the holidays start.
  • Providing customers with exclusive products ahead of the holiday season.

Holiday Deadlines 

Get in touch with your delivery partners and decide on a deadline to place the orders so that these can be delivered ahead of the holiday. Display the deadlines on your social media handles and websites to promote transparency and set clear expectations for the customers. Prominently displaying deadlines will prevent the last-minute hassle for customers and streamline the delivery process. To display shipping deadlines:

  • Add a banner on your website’s homepage for clear visibility.
  • Post on your social media accounts to reach a larger audience.
  • Follow the email marketing procedure. 

Warehouse Management

Warehouse management lets you keep the stock in hand, and this proactive and strategic approach can instill customer confidence in your business. Analyze the number of orders received during the holidays of the last few years and manage the warehouse inventory accordingly. Businesses can predict the number of orders during the holidays through a comparative analysis and perform exceptionally well during rush hours through warehouse management.

Moreover, always have an extra stock in hand to avoid the last-minute rush and stock outs. You can improve the performance in rush hours through the warehouse management system by:

  • Investing in warehouse management software to get real-time inventory updates.
  • Regular audits are performed to find out if the actual stock is compatible with the system data.

Choose a Reliable Shipping Partner

Selecting a reputable shipping partner that can fulfill your business’s orders in time is crucial. InstaDispatch is one such reliable shipping partner that not only ensures timely deliveries but can also offer multiple additional services such as automated label printing, route planning software, cloud-based dispatching, back-office management, warehouses, and more. This partnership can reassure you and your customers about the smooth delivery process. 

Get Ready for Holiday Rush Hour Deliveries Through InstaDispatch

InstaDispatch – delivery tracking software offers multiple features and attributes that can help your business fulfill orders during rush hours:

  •   Route Optimization— Route planning and optimization will help you save time and effort to improve productivity and reduce operational costs.
  •   Real-Time Alerts— To keep the customers satisfied, real-time tracking alerts will help them find their parcels!

·   Digital Proof of Delivery— Delivery riders can capture the pictures, scan barcodes, and add timestamps through digital proof of delivery to save time and effort.