Howden Employee Benefits Appoints Mark Waters as Head of Professional Excellence

Howden Employee Benefits is delighted to announce the appointment of Mark Waters as Head of Professional Excellence.

Mark joins from Mercer, where he spent over two decades in senior roles, including his most recent position as Markets Development Leader, responsible for driving collaboration across Health, Protection, and Pensions. Mark brings extensive experience to Howden to enhance professional standards and operational excellence.

In this new role, Mark will work across the employee benefits business to harmonise processes and promote consistency, ensuring all teams are aligned and equipped to deliver the highest levels of service to clients. His focus will be on enabling Howden to maintain its commitment to excellence and client satisfaction following a period of rapid growth and recent acquisitions, including Aston Lark.

Mark commented, “I am delighted to join Howden, an organisation that truly embodies a ‘People First’ culture. I was attracted to the role because of the company’s entrepreneurial spirit and agility, combined with its genuine commitment to employees and clients. I am excited to bring my experience from Mercer to support Howden’s dynamic and growing team in delivering exceptional client outcomes.”

At Mercer, Mark was instrumental in ensuring regular collaboration among colleagues in different areas of the business to combine their expertise and deliver cohesive and innovative solutions to clients. His strategic vision and ability to unify diverse teams will be key as Howden continues to integrate its expanded operations.

Glenn Thomas, Global Head of Practice for Employee Benefits at Howden, welcomed Mark, saying, “Mark’s wealth of experience and strategic mindset will be invaluable as we continue to grow and integrate our recent acquisitions. His role is critical in ensuring we maintain the highest professional standards and continue to provide exceptional service to our clients.”

“Mark’s career has been marked by his dedication to developing innovative employee benefits solutions and his commitment to supporting clients and colleagues. His experience in leading cross-functional teams and driving strategic initiatives will be invaluable as Howden continues to strengthen its position as a leading employee benefits consultancy”

For more information, please visit www.howdengroup.co.uk.

—

About Howden Employee Benefits (HEB):
Howden Employee Benefits provides strategic advice to SMEs and corporate clients on healthcare, protection, wellbeing, and pensions benefits, both in the UK and internationally. HEB is multi-award-winning and widely recognised for its innovative and creative approach.

About Howden:
Founded in 1994, Howden is the largest privately held global insurance intermediary group outside North America. It operates in 50 countries, employing 16,000 people and handling $30bn of premium on behalf of clients across retail, specialty, and reinsurance broking, capital markets, and employee benefits. Howden is celebrating its 30th anniversary in 2024.

Howden Employee Benefits & Wellbeing Limited is part of the Howden Group. Registered in England and Wales under company number 2248238, with its registered office at One Creechurch Place, London EC3A 5AF. Authorised and regulated by the Financial Conduct Authority (Financial Services Register No. 312841). The Financial Services Register can be accessed through www.fca.org.uk