All posts by Lisa Baker, Editor, UK Business News

Lisa Baker is an experienced journalist, Owner of Need to See IT Publishing and the Editor of Business in the News. Lisa covers Business, Health, HR and Technology.

Why has outsourcing become increasingly popular

With the UK on the brink of a recession, many companies are looking at their business model, wondering how they can simultaneously lower costs and innovate in a bid to stay ahead of the curve.

One key facet of this is outsourcing. If you’re wondering whether outsourcing is for you, read on.

Why are businesses outsourcing? 

One of the main reasons why many businesses are turning to outsourcing is due to expertise. Every business has its area of expertise. If they require something that falls outside of that, outsourcing is an excellent option.

Although businesses can hire people in-house to fill skills gaps, outsourcing often yields much better results. Not only does outsourcing mean you have bona fide experts at your beck and call – it often works out cheaper too.

For example, rather than hiring a whole department to fill a skills gap, you can outsource for a fraction of the price.

What are some of the most popular areas to outsource?

Outsourcing has always been popular in areas such as IT, legal and payroll.

However, due to most businesses now needing an online presence to stay relevant, SEO has become an increasingly popular area in which to outsource. Nowadays, it’s widely accepted that businesses should be outsourcing their SEO if they want to boost their online visibility.

When should a business outsource?

If you’re wondering whether outsourcing is right for you, here are some of the telltale signs you might want to subcontract.

  • You need to innovate – If you’ve been struggling to come up with new products and services, it might be time to outsource. If you either don’t have the expertise or time to innovate, it’s important to outsource this part of your business so you don’t stagnate.
  • You’re overstretched – Is a decent work/life balance a thing of the past? If so, you might want to consider outsourcing. Rather than overloading your current employees with work, outsourcing can take some of the strain off you and your teams.
  • You don’t have the skills – If you need a skill that your existing team doesn’t possess, outsourcing means you can bring the experts in, without the headache.
  • You want to scale up – If you scale up too fast, there might become a point where you’re unable to meet the demands of your customers. If this is the case, you might wish to consider outsourcing.

Final thoughts… 

As a business owner, it can be daunting to bring on contractors to help you run your business. Yet the most successful businesses use outsourcing to their advantage. If you haven’t already considered outsourcing, what’s stopping you?

 

Five Ways Live-Streaming Can Improve Your Brand

Streaming has become such a normal part of our lives. It’s how we watch our TV, listen to our music and consume our favourite influencer content. But did you know that live- streaming can also be a helpful tool within your business? Here are five ways how.

It creates community

First of all, live streaming through social media is one of the quickest ways to create a sense of community. It provides a space for real-life face-to-face interaction, so unlike pre-recorded or promotional content, your customers feel that they are part of your brand’s story, rather than just being targeted with sales. It’s more organic, it’s cheaper than traditional marketing and it makes your audience feel valued as individuals, particularly if you make sure to prioritise answering their comments and questions while live streaming.

It encourages online searches

Like any streaming (including non-live), engaging content is always going to encourage watchers to search content later on, henceforth leading them to your products or website. Just take a look at Express VPN’s data on sports streaming and this will become clear. There is a direct link between the streamed content that people are watching and the internet searches they make. This is a powerful tool that you can utilise in order to redirect clicks to your website, especially if you include a subtle call to action within your streams.

It offers live customer service

According to Forbes, more and more businesses are live streaming their business events, however, a growing proportion of them are also using the format to answer customer queries and requests too. Once again, this helps to create a sense of community and trust, but also shows authenticity, because if you’re likely to answer a question on air, then consumers are more likely to see you as honest. This is also especially helpful if you are often inundated with the same question repeatedly because it means you can address it in an informal but widespread format.

It showcases a more relatable business face

People don’t want to see shiny perfect brands anymore. Rather they want to see what happens behind the scenes and what could be more casual than a live stream, in which you can show audiences what happens behind the curated image, hence adding a more human element to your brand. Just look at how some brands have used TikTok to create relatable content, as shown here by Hubspot and it will become clear that casual content is the way forward when it comes to building a following.

It fosters online engagement

And last but not least, live streaming creates engagement on your social media page. Not surprisingly since it’s estimated that 63% of millennials watch live streams regularly, with the figures estimated to be even higher among Gen Z. Perhaps obviously, this means that people are more likely to interact with the rest of your content, and therefore will be led to supporting your brand more generally – which of course is always a good thing.

What to know before you expand into a new market

Expanding into a new market can help your business to grow, but it can also threaten the health of your organisation if you don’t go about it in the right way. Therefore, you need to be in full command of the facts and properly prepare for this expansion before it happens.

This will prevent you from stretching your resources too widely, underestimating the scale of the task, and ignoring hidden risks which you might not have considered.

For example, when you focus too heavily on trying to penetrate a new market, you may simultaneously neglect your current customer base. Given that these customers have allowed your business to grow thus far, it could leave you with no market to target.

Of course, these risks should not put you off the expansion entirely, but to ensure that you put the proper foundations in place first. These include understanding the legal and financial requirements for entering the market, conducting thorough market research about your new target audience, as well as establishing your brand before your products or services go on sale there.

This is what you need to know before expanding into a new market:

 

Learn about the legal requirements

The first step you need to take before you expand into a new market is to understand the legal implications of moving into a new market. For example, there may be export controls to abide by, which could differ from the regulations you are currently used to.

Furthermore, you may have to make certain branding changes in some territories, apply for trading licenses, or a multitude of other legal details which could land you in hot water with the relevant authorities.

 

Conduct detailed market research

Another crucial element you need to consider is your level of market research. It is unwise to enter a new market without clearly understanding what the market currently looks like, what its customers want, or what problems they are looking to fill.

This could differ wildly from your current markets. Countless businesses have fallen into the trap of presuming they know what a particular group of buyers want but are caught out when they position a product horribly wrong. Not only could this backfire financially, but it can damage the brand if the positioning is wrong.

Possible reasons for a product backfiring in a new market include a difference in demand or requirements, the customers having different cultural tastes, or the brand marketing itself incorrectly.

 

Establish a marketing presence

A great way to prevent your business from entering a new market only to flop unexpectedly is to market your brand thoroughly in the months before launch. This will warm the target audience up to your products, stimulate demand and ensure that there is enough awareness of your brand.

Expanding is an expensive process, and you want to minimise the time spent incurring losses, trying to sell products no one knows about. Pre-emptive marketing also warns your business as to whether there is a fundamental problem with your brand in that territory before you formally launch.

 

 

Nurses consider unprecedented strike action as study finds healthcare workers choosing between food and fuel, and one in five using food banks

Nurses are this week voting on whether to hold a UK-wide strike over pay – with a new study by Florence revealing that two thirds of nurses, carers and healthcare workers are struggling financially and one in five are using food banks.  For the first time in 106 years, the RCN is recommending that members vote to support industrial action.

The survey by Florence, the healthcare platform, found:

  • Two thirds (63%) of nurses, carers and healthcare workers are having to choose between food and fuel this winter to combat rising energy bills
  • One in five (19%) have started using food banks since the cost of living crisis started, and a further third (30%) also know colleagues who have.
  • A staggering 94% of nurses and healthcare staff are calling for the government to match pay in-line with inflation, currently increasing at nearly its fastest rate in 40 years, driven largely by the rising cost of food and fossil fuels
  • Over a quarter (28%) of nurses and healthcare staff are already planning to leave the profession in search of better pay
  • 39% of nurses and carers say the rising cost of living is already having a significant impact on their mental health

  • Over half (51%) of nurses and healthcare staff have needed time off to recover from stress and burnout

Fiona Millington, Chief Nurse at Florence, explains: 

The government hailed nurses & healthcare workers during the pandemic but where is that support now? The proposed 5% pay increase doesn’t come close to what is needed by healthcare workers across the country. Nurses and carers are making genuine decisions, ‘Do I have something to eat that’s hot? Do I risk having to use gas to heat this up?’. The cost of living has risen at an alarming rate, but salaries are not increasing to match that cost of living.

“Nurses and carers, like every other profession, are finding themselves in a situation where it’s more difficult to make ends meet. It’s a really difficult situation but sadly it’s the reality we’re facing. A government implemented pay rise cannot come quickly enough.” 

 

Dr. Charles Armitage, Former NHS Doctor and CEO and founder of Florence, commented:

“It is completely inadmissible that frontline nurses and healthcare staff are choosing between food and fuel. The cost of living crisis is having an unforeseen impact on those on low income, and nobody shouldn’t have the right to basic necessities, whether food, fuel, housing or otherwise.  

“For too long, the UK’s under-funded, over-stretched system has pushed more NHS and social care professionals to leave than to stay; with ever-growing vacancies and Covid-19 adding to the pressure. 

“Staff shortages are the single biggest threat to global healthcare. High vacancy rates are fuelling long wait times, burnout, and ultimately driving the existing workforce out – all in search of less pressure and better pay. It’s unsustainable and we need an urgent, long-term solution. We need to see increased pay, greater efforts to bring more people into healthcare and enhanced training as a start. We need to look after our frontline healthcare workers, not drive them out.”

 

RCN Chief Executive, Pat Cullen said in a message to members:

“Governments have repeatedly neglected the NHS and the value of nursing. We can change this if together we say ‘enough is enough.  Record numbers are feeling no alternative but to quit, and patients pay a heavy price. We are doing this for them too.”

 

For many healthcare workers, the final straw was a recent cut to sick pay for those still struggling with long COVID.  A study by Unison found only 68% of those affected were able to return to work, and of those, many have only been able to work part time due to ongoing symptoms like exhaustion, brain fog, headaches and heart damage.  Sick pay for those affected was reduced in July.

 

A frontline nurse speaks 

A frontline nurse, who asked not to be named, said:

“Healthcare staff never asked to be clapped on a Thursday, we just asked for fair pay and access to the PPE that would have protected us – and ongoing support for those of us who got sick as we continued to do our jobs during the pandemic.

“Qualified nurses are skilled, degree-educated professionals in our own right and deserve to be paid as such, and we couldn’t do our job without the support of other, equally undervalued healthcare professionals. The ‘thank you’ for our service during the pandemic is a cut to sick pay for us and our affected colleagues – and let’s not forget the colleagues we lost. 

“We have nurses using food banks – but many more colleagues are simply leaving the NHS, creating a UK-wide skills shortage.   I would never even consider striking before but I won’t hesitate to vote yes this time.  Enough is enough.” 

 

Image: stock image

Little Hands Learning launches new educational subscription box for children aged 6 and over

Little Hands Learning has launched a new range of subscription boxes aimed at children aged six and over.

Following the popularity and success of the Explorer Boxes for children aged 3 year and over, which help foster a love of reading, Little Hands Learning has now launched the Investigator Boxes. These aim to ensure children not only fall in love with reading but retain that passion as they progress from picture stories to more complicated chapter books.

Much like the Explorer Boxes, the new Investigator Boxes contain an expertly chosen book and have the exact items needed to create a fun hands-on, educational activity. The boxes also contain three carefully designed meaningful literacy and / or numeracy challenges to extend the child’s learning from school, and extra ideas inspired by the book, that children can enjoy using the resources that are provided in the box.

The boxes also give parents, carers and other family members an opportunity to spend quality time with their children but without the need for lots of planning, shopping and preparing.

When developing the new range and designing the boxes, Little Hands Learning conducted extensive research with their target age group. In particular they asked them about which lessons they enjoyed at school. Most children responded that they loved arts and crafts, STEM, gardening and baking and they wanted to do more of this at school. Simply, they all wanted more fun, hands-on learning activities.

As a consequence, the new boxes not only contain a book chosen by educators with many years’ experience, they also have the exact items needed to create fun, hands-on educational activities. The children can choose from one to three challenges related to the book, all with an educational benefit… but all great fun.

When a customer chooses to subscribe, their child will receive, in their first box, a writer’s notebook and pencil to inspire those budding authors and illustrators of the future.

Isabell Fisher, co-founder of Little Hands Learning said: “The idea of the Explorer and Investigator Boxes is that children fall in love with reading and that this is nurtured as they themselves grow. It also enables parents / carers to sit together and enjoy an activity linked to the book. Above all else, we want the books and activities to be fun for everyone taking part.”

Quality and sustainability are also as important to Little Hands Learning; “We carefully select everything that goes into the box to ensure that it is of the highest quality and can be reused many times. Our packaging is eco-friendly and we avoid sending any single-use plastic.” says co-founder Alex Hasell.

Both the Explorer and Investigators boxes can be purchased as subscription, gift plan or one-off boxes. They also offer sibling boxes. The Investigators boxes start at £16.50 per box and the Explorer boxes start from £21.

 

ABOUT LITTLE HANDS LEARNING

Little Hands Learning is an educational and eco-friendly subscription box for children aged three and over. Every month your child will receive an exciting gift in the post containing a beautiful book and everything needed for engaging and fun activities linked to the book.

The fun and meaningful activities are designed by teachers to focus on key areas of the National Curriculum. The curated books together with the activities help nurture healthy minds and encourage literacy skills, giving children the best start to their education. www.littlehandslearning.co.uk

Christchurch Derma Spa celebrates first anniversary at BizSpace, Christchurch

Dorset businesses and residents celebrated skin clinic Christchurch Derma Spa’s first BizSpace birthday in style last week, with cake and bubbles galore.

Founded by Kirsty Campbell in 2017, Christchurch Derma Spa is a specialist skin clinic treating clients with a range of skin concerns, including acne, rosacea, pigmentation and ageing through non-surgical treatments including laser, microdermabrasion, skin tightening and chemical peels.

After four years of running the clinic from home, Kirsty made the big decision in 2021 to move into premises. “Running the clinic from my dedicated treatment room at home worked well for years. But with the clinic getting busier and my children getting older, it felt like the right time to move somewhere new.”

Kirsty searched for local premises and decided to move into BizSpace in Christchurch, Dorset. “I knew that wherever I moved to had to be close to home and have plenty of free parking to make it as easy as possible for my clients. I looked at various options, and BizSpace seemed to offer the best solution. This first year has flown by, and I’m loving being in my new space. Everyone has been so welcoming.”

Guests at the VIP party included Rachael Penny from Coastal Garden Buildings, Rus Ritchie-Haydn from RH Sports Massage, Christina Stone from Goldfinch Marketing, Nadina Robson from Baby Squids New Forest, Tineka Lo from Koru Body Massage, Sam Gurner from Sam Gurner Pilates, Maria Day from Dorset Local Wine School, Sian Kemp from ST Sports & Wellbeing and Caroline Saunders from 4 C Marketing. Jane Squires Photography captured images from the night.

Kirsty added, “I am so grateful to everyone who came along to celebrate my first birthday at BizSpace. It means so much to know I am surrounded by such a supportive local community. I’m so glad I made the leap from my home studio to premises and am looking forward to many busy years here to come.”

More info: https://christchurchdermaspa.co.uk/

Downing chooses First Street interior designers

Downing has appointed KKA to lead the interiors team on its £400m mixed-use scheme at First Street, with work well underway at the transformational site.
After a competitive selection process that saw five different architecture and interior design firms go head-to-head, KKA’s interiors team (KKAI) has been selected after the proposed concepts aligned with the long-term vision of the mixed-use scheme, whilst paying homage to the site’s rich heritage.
KKA will be responsible for the interior design of 2,224 co-living bedrooms and amenity space across three new towers rising to 45 storeys, as well as working in collaboration with architects SimpsonHaugh and landscape consultant Optimised Environments (OPEN) to deliver community-centric public realm for the whole neighbourhood.
The scheme provides a hectare of new landscaped public park and landscaped gardens, over half of which is accessible to the general public. Including the addition 140 new trees, and commercial units that open directly onto it, this greenspace will boost biodiversity, improve air quality and improve the wellbeing of both residents and the wider community of First Street and neighbouring areas.
Andy Thomas, Operations Director at Downing, said: “First Street is a really important project for everyone at Downing, but also for everyone in Manchester. We are delighted to be regenerating such an important plot of land in the heart of Manchester’s city centre.
“Our ambitions for the scheme is to create a community-centric neighbourhood for residents to thrive. We believe that having great outdoor space will be at the heart of this, not only for aesthetic purposes but becoming a haven for residents to soak up the outdoors and to meet and socialise with friends and family.”
The new development will create an urban residential village in the heart of Manchester. It will offer prime city centre living in an affordable, social environment.
The new development will include more than 2,224 bedrooms split across a mix of accommodation types and price-points, ranging from private studios to five-bedroom apartments, as well as conventional one and two-bedroom apartments.
A vast indoor private amenity offer will be provided to supplement the living accommodation, as well as 17,000 sf of commercial leisure, F&B and retail space.
Nicola Ball, Associate Interior Designer at KKA, said: “The whole team is tremendously pleased to have been appointed to this important, transformational scheme in the heart of Manchester, which will be our largest mixed-use scheme to date.
 “The interiors team at KKA are excited at the prospect of pushing the boundaries of this project to deliver a first-class, inspiring development for the end user. Sitting on the site of the historic gasworks, First Street comes with a tremendous amount of heritage and we plan to pay homage to this throughout our designs.”

Payments provider launches in the UK with Aggregate Industries as their first customer

Bluechain, the fast-growing fintech startup that transforms the traditional payments and receivables process, has officially launched in the UK with their first customer, leading construction materials supplier, Aggregate Industries. The objective is to allow Aggregate Industries to digitise the billing, collections and reconciliation process with their SME customers.

Bluechain sees the UK as a strategic marketplace for its current growth objectives and they plan to expand aggressively into the marketplace, aiming to reach 100,000 new customers by the end of their first year. With further global expansions already in the works, including Europe and Africa, Bluechain has their sights set on landing large businesses and SME customers across a range of sectors including utilities, wholesale, construction and professional services.

The UK expansion follows a very successful Australian launch in the summer of 2020 focused on supporting SMEs. Bluechain has a growing number of customers and partners, including NRS Couriers, Rabbithole Café, Madcrew Wealth and Tuber.

The Request to Pay (RtP) experts offer their platform to connect businesses and their customers in real-time, transforming the biller and payer experience and taking the reactive “black hole” of invoicing into an insightful and connected mutually beneficial relationship.

 

As the global economy navigates rising inflation, energy prices and the cost of living, financial management and budgeting are more important than ever. Bluechain’s platform puts the control in the hands of the payee. Customers can schedule bills at a date that aligns with their payday and split payments into smaller amounts, pay in full or query their bill.

 

With Bluechain’s network, businesses receive complete transparency on invoice status with live data to know when they will get paid. It also eliminates security risks as payment data is never in transit and verified billers no longer need to share risky text payment links.

 

With 54% of banks and Payment Service Providers citing technology limitations and existing systems as their biggest obstacle, Bluechain provides a fully featured capability that can seamlessly plug into existing core platforms like ERPs, accounting platforms and CRMs.

 

Tim Annis, UK Managing Director at Bluechain, said: “Businesses, such as Aggregate Industries and their customers are the backbone of the UK economy and this launch into the UK market is a great opportunity for Bluechain to help transform the payments experience particularly for SMEs. Bluechain’s platform takes businesses one step closer to their customers, and we are thrilled at the opportunities that this is bringing for UK customers. It’s great to be able to work with a partner like Aggregate Industries as we thrive together in delivering the best in class customer experience for billing and collections.”

 

Phil Rice, Head of Credit at Aggregate Industries said: “Aggregate Industries and the broader Holcim Group are always looking for new ways to support and improve the customer experience. Through our open innovation platform, Holcim MAQER, we identify and partner with startups delivering the most impactful solutions that solve challenges for our customers and our own teams. Bluechain presents an opportunity to create a closer level of customer engagement. The focus on how we can help them become more digitally enabled whilst at the same time

supporting the cost-to-service receivables makes it a win-win. Bluechain’s end-to-end approach presents just such a solution.”

 

Stephen Bedggood, Vice President of Product at Bluechain added: “Bluechain’s launch in Australia has been very successful, with a significant number of small businesses and enterprises making or receiving payment via our platform. The expansion into the UK is a testament to the global success and impact we have had to date empowering businesses and customers in their payments journeys and I am excited to see this replicated in the UK market.”

 

Philip King, Ex Small Business Commissioner and Advisor at Bluechain said: “One of the most challenging things for people to do in a cost of living crisis is pay, which is why it’s important to give customers the ability to do so efficiently. Bluechain’s technology takes payments and billing to the next level in a way that transforms how companies connect with their customers. Managing finances is at the front of people’s minds, and it is easy to lose sight of the person behind the invoice when focusing on the end goal of getting paid. Bluechain’s platform is customer-centric and gives the biller the visibility to meet their customer’s needs.”

 

Bluechain is available now in the UK. For more information, please visit bluechain.com.

 

Media inquiries, please contact: bluechain@hardnumbers.co.uk

Approved Cleaning Services expands business with SmartTask workforce management

Based in Nantgarw, Cardiff, Approved Cleaning Services is on a mission to banish the ‘mop & bucket’ image of the industry.  With up to 100 cleaning operatives during the summer, including temporary workers, the company strives to offer services to a consistent quality, exceeding clients’ expectations at all times.

As the business was rapidly expanding, Approved Cleaning Services’ previous system for managing its workforce and payroll was approaching end of life, no longer fit for purpose.

Operations Director, Amanda Jones reviewed the options within the market, had a demonstration of SmartTask and liked what she saw: “Our reputation for providing a top quality service is very important to us. Increasingly, we found that manual and paper-based processes were detracting from the services we were delivering. We needed a system that would enable us to manage and monitor our workforce more efficiently, which would ensure that our staff were paid correctly for their work, and the clients received the service we promised.”

Control Room monitor shifts in real time

SmartTask is now used across the company.  Cleaning operatives use the SmartTask App to sign in and out for their shifts, replacing paper timesheets which were often received late and could be subject to error.

In the control room Amanda and her team can see exactly who is working where, thanks to SmartTask’s geolocation features, and at what time operatives signed in, all in real time. From a Duty of Care perspective, if someone has not left a site when they are expected to, particularly in the case of lone workers, the team can make a call to check that they are OK.

NFC technology streamlines on-site operations

One of Approved Cleaning Services’ specialist services is one-off site cleans, for example, construction sites and student accommodation for universities. For these types of jobs, they set up a clocking station on-site, so that temporary workers can simply scan the tag at the station to sign on for their shift.

In addition, the company is currently rolling out NFC tags across all of its regular sites, usually in the cleaning cupboard, so that staff are able to log in when they are ready to start work. At the same time, supervisors can check cleaning supplies and place orders via the SmartTask app for the control room to replenish.

Accurate hours mean correct payroll, and invoices

The electronic logging in and out has been welcomed by the majority of staff as quicker, easier and it ensures that they are paid accurately at the correct rate. Customers like it because they can see proof of attendance, which provides peace of mind that they are receiving the service they have contracted.  This also means fewer queries of invoices, leading to faster settlement.

Electronic Holiday Management

SmartTask is used to manage staff holiday, replacing paper-based holiday forms. Staff use the SmartTask app to request their holiday dates. The control room can check that there is adequate cover and can give approval. The whole exchange is held within SmartTask meaning there are no lost emails or forgotten conversations, and everyone has a record of what has been agreed.

Richard Jones, Sales Director at Approved Cleaning Services commented; “Having the SmartTask system is like having an extra member of staff. It saves so much time in so many different ways, and it’s hard to imagine life without it now.

“Without a shadow of a doubt, having SmartTask has helped us to win more business. Being able to provide Proof of Attendance is a key selling point for us.”

Napier welcomes industry leader Julian Clarke to lead its global corporate development

Napier, a global end-to-end intelligent compliance platform and provider of advanced financial crime risk management solutions, has announced the appointment of Julian Clarke as its new Global Head of Corporate Development.

In his new role, Clarke is set to work closely with Napier’s CEO, Greg Watson, to develop a robust strategy for the firm’s global third-party distribution, including partnerships and alliances.

Clarke’s addition to the Napier team brings considerable expertise in corporate development, gained from over 20 years at the likes of Capgemini, Sopra Steria and, most recently, as Fenergo’s Vice President and Head of Global Partners and Alliances.

Continuing the award-winning RegTech’s trajectory of aggressive expansion, corporate development under Clarke will form a key pillar of Napier’s growth strategy over the next several years, with a view to solidify its presence in existing markets and expand its global footprint.

“It is tremendously exciting to join Napier at this point of its expansion. As a market-leading vendor offering exceptional technology to combat financial crime, Napier is in an excellent position to build upon and foster new relationships to create a world-class distribution network to deliver the best services and new opportunities for our clients,” said Clarke.

This key hire signals the next phase of the firm’s already thriving partners programme, which has been built and is overseen by Napier’s Global Head of Partnerships, Melissa Warren. Securing partnerships and third-party alliances worldwide, the UK-headquartered SaaS provider will leverage the expertise of regional networks to deliver its solutions with greater customisation to the requirements of local regulations, implementation needs, risk landscapes and cultural nuances.

 

“As Napier continues to grow, partnerships and alliances will form a key part of our strategy in delivering a superior customer experience and help our clients build the most effective financial crime risk management ecosystem. We are thrilled to have Julian oversee this drive which will broaden our offering by complementing our highly flexible technology with strategically-chosen partners, products and services,” said Greg Watson, CEO at Napier.

With presence in key financial markets across the globe such as North America, the Middle East, the UK, Europe, and the Asia-Pacific region, Napier serves over 200 enterprise clients globally including banks, payment providers, asset managers, FX, gaming, crypto exchanges and other financial institutions.