Category Archives: Care Home News

Nourish Care says new CQC digital care guidelines announced this week will raise standards significantly in the adult care sector

Nourish Care, one of the first UK digital social care record suppliers to be recognised as an NHS Transformation Directorate Assured Supplier says new rulings will give those receiving care a voice.

Paper record keeping may one day be consigned to the history books following an announcement by the Care Quality Commission (CQC) on Tuesday May 16th which outlines a move to encourage compliance with existing guidelines for digital record keeping within the adult care sector.  According to Nourish founder and CEO Nuno Almeida, these changes will enable providers to improve their services and raise standards sector wide.

The aim is to achieve 80% compliance by March 2024 with a view to records being progressively digitalised. The shift will improve outcomes for those receiving care by minimising safety risks, allowing staff to respond quickly to people’s needs and to share important information quickly and securely.

“At Nourish we’ve long understood the potential positive impact of digital record keeping and how it can help care teams to achieve good outcomes for people receiving care. Seeing through digital transformation across the whole sector and ensuring each person receiving care feels the benefit is the very reason I founded Nourish,” says CEO and founder Nuno Almeida.

It gives them a voice and enables them to share their needs, make choices, express their preferences and aspirations. With paper records, people are at the mercy of shift patterns, admin mishaps and other factors. They may not be in a position to, or want to, explain themselves, their medical history, likes, dislikes, etc every time they’re introduced to a new caregiver. With good digital care record software, all that information is available instantly ensuring a continuity of care and seamless handovers.

Jeremy Baldwin, Chief Product Officer at Nourish Care states:“, Nourish is already ahead of the curve with our person-centred, pioneering approach. Our software allows seamless integration with many digital platforms such as GP Connect. This enables access to GP records, medicine management, and the ability to co-ordinate proactive care and support. In my view, these are vital functions that paper record keeping cannot compete with when it comes to high-quality, safe and compassionate care.”

At present, more than 3,500 care providers use Nourish and 95% of registered managers report that they have more visibility and oversight into their care systems as a result. This means that they can refine and improve the quality and safety of their care on an ongoing basis.

Nuno adds: “Digital social care record software such as Nourish is a far more efficient way of recording information. It’s also safer, providing access to important medical information as well as acting as an early warning system that can help care teams to identify issues before they become problems. It also reduces risks such as medication errors, dehydration or missed medical appointments. At Nourish, we are champions of delivering these benefits while enabling care teams to engage families and the person, to give people choice and control and give their families reassurance.”

On a local level, the shift towards digital record keeping will result in a more joined up approach to care by linking health and care services and allowing better support for the local population, encouraging  better use of resources and enabling other important functions such as planning and research.


Alcedo Care Group opens new office in Liverpool

Alcedo Care Group, one of the North of England’s largest independently owned and family run home care providers, continues to expand rapidly, opening a second office in Liverpool, located on De Havilland Drive in Speke.

Creating approximately 25 new jobs, the new office will deliver Alcedo Care’s exceptional portfolio of award-winning home care services including personal care, nursing, nurse-led complex care and support and companionship to those wishing to remain independent in their own homes. The company will also offer live-in care; a service which has seen a huge increase in demand.

Representing a £225,000 investment for the fast-growing home care provider, the new office in Speke will allow Alcedo Care to support an additional 100 clients in the region offering a further 3000 hours of care per week.

Managing director of Alcedo Care Group, Andy Boardman, says: “We opened our first office in Kirkdale and since its launch, it has gone from strength to strength with the team continually caring for more and more people. As a result, we decided to invest further in the region and strategically selected Speke for the second office, enabling the new team to focus on the south of Liverpool.

“Our outstanding home care services continue to prove popular with people wanting to remain in their own homes, a trend that heightened during the pandemic, and with two offices in Liverpool, we are well placed to deliver the highest quality of home care across Merseyside.”

The opening of the second office in Liverpool South brings the total number of Alcedo Care offices in the North West to 16 and complements the company’s existing bases in Blackburn & Darwen, Blackpool & Fylde, Bury, Chester, Fulwood, Holywell, Kendal, Lancaster & Wyre, Liverpool (Kirkdale), Preston, Southport, Speke, St Helens, Wigan and Wirral.

Recently rated one of the Top 20 home care groups for the third year running by leading reviews website, Alcedo Care offers Domiciliary Care Services, Live-in Care, Nurse-Led Complex Care Services, Supported Living and Children’s Services and has fast gained an enviable reputation as the home care provider of choice in the North West thanks to its superb 1,000-strong team of highly skilled and compassionate carers who make a tangible difference to the quality of life of the company’s home care clients.

Run by passionate husband and wife team, Andy and Jo Boardman, and with the support of their fantastic management team, the company is expanding at pace and aims to double in size over the next 12 months with the recruitment of more than 1,000 new carers.

Lindsey takes the helm at Woodcroft

A new manager has taken over the reins at a care home run by Shropshire’s leading care company.

Lindsey Arnold, 48, has joined Coverage Care Services as manager at Woodcroft in Market Drayton.

She has brought with her more than 30 years’ experience in the caring profession and is committed to continuing the high standards established at the home.

Lindsey said: “My mindset is very person-centred and I set very high standards when it comes to treating each person as an individual, with dignity and respect at all times.
“I am very much hands-on with the care when needed, and I like to coach and work alongside the staff.”

Lindsey previously worked as a carer, senior carer, nursing assistant and training officer with another Shropshire-based company before taking over as manager.

Coverage Care Chief Executive Debbie Price said: “We are delighted to have appointed Lindsey as our manager at Woodcroft. She brings a wealth of professional experience to the role which will enable us to continue to deliver a high-quality standard of care for our residents in the Market Drayton community.”

After a successful recruitment drive at the home, one of Lindsey’s first big tasks will be to ensure that all new staff get to know the residents at Woodcroft and their families.

Woodcroft has 50 bedrooms and offers small group living as well as respite and short-stay care. It also includes specialist care for people living with dementia.
Coverage Care Services operates 12 homes across Shropshire and employs in the region of 1,000 people.

Virtual Reality Technology Helps Residents Take a Trip To Some Of The World’s Most Beautiful Places

From sky diving in Dubai to a tour of the Grand Canyon in Arizona,  Care Home Residents in the UK are living their travel dreams. Residents in Advinia Health Care homes, Newcarron Court, Longwood, Braemount, Hillview, Netherton Green and Parklands, have been travelling around the world from the comfort of their armchairs thanks to Oculus, a virtual reality technology.

The VR headset offers Residents the opportunity to visit renowned tourist sites whilst sitting comfortably in their Homes. The headsets track head movements, allowing the wearer to explore a 360-degree representation of an environment just by looking around. The view experienced by the headset wearer is also displayed on a tablet, so Carers and family can share and chat about the content, which might include places familiar to the resident or parts of the world they’ve never encountered before.


Michael Mulkerrin visited Jurassic World via Oculus and hit out with ” I thought it was going to bloomin bite me there. I can’t believe what I’m seeing. It’s amazing”.


Betty Milligan visited a tropical rainforest and a waterfall and said “I’m very thankful and feel blessed to be able to see these places” ” Thank you, oh thank you for letting me try this. It has made my day”.



Advinia Health Care says the introduction of virtual reality technology is in response to the impact the pandemic has had on residents who have expressed their desire to travel around the world. In response, Advinia introduced Oculus to enhance the life of the residents, especially those living with dementia.

Dr Sanjeev Kanoria Founder and Chairman of Advinia Healthcare noted that “It is wonderful to hear how these experiences have allowed the Residents to reminisce with their families and each other, and enabled them to become more engaged and involved, particularly during these challenging last couple of years.”

Reminiscence therapy is proving to be particularly effective for people living with dementia, and this is a fantastic example of how we can utilise modern technology to help them to unlock treasured memories and engage with others.,” he further explains.


Advinia is one of the UK’s largest care providers and has for some time now been engaging in groundbreaking technological advancements to provide the best care for residents. With a vision to create a better everyday life for its residents, Advinia continues to explore the ever-present opportunities that technology provides to make life for the elderly more enjoyable.