Category Archives: Coaching and Mentoring

How mentoring young people is boosting diversity and talent pipelines for businesses

In National Careers Week (6th to 11th March) Career Accelerator, an education business that connects businesses and young people is shining a light on how firms can nurture diverse talent and build talent pipelines through schools outreach opportunities.

Career Accelerator works with companies including Cisco, Pearson, Just Eat, Vodafone and GoCardless to offer mentoring programmes for students from diverse backgrounds. These include the new Neurodiversity and Disability Programme and LGBT+ business mentoring to prepare young people for successful careers.

Students that engage with businesses can develop knowledge, experience and skills that are valued in the workplace, whilst businesses can address skills shortages, boost diversity and talent pipelines, as well as provide developmental opportunities for their employees.

A report last year, ‘Diversity in Tech and its Role in Future Equality’ by Wiley Edge[i] found that 64% of businesses are struggling to retain diverse employees. But equally nearly half of young tech workers (48%) have felt uncomfortable in a job because of their gender, ethnicity, socio-economic background or neurodevelopmental condition.

Also, it was reported that there were around 870,000 tech and digital job vacancies available January to May 2022, the highest number ever recorded since job search engine Adzuna began collecting data in May 2012. It was also revealed that tech roles now make up 14% of all job opportunities in the UK, up from 11% in 2019[ii].

Mayur Gupta

Mayur Gupta, CEO at Career Accelerator said: “Despite a big push in recent years to improve diversity in workplaces, many firms are still failing to become attractive places for underrepresented groups to work. We are helping to change this by encouraging firms to engage with young people from diverse backgrounds whilst they are still at school.

“Preparing diverse young people for careers in the modern economy and supporting businesses to provide employee training, volunteering, and marketing opportunities is making a real difference to diversity and inclusion. It’s giving young people the chance to shine and develop careers they may not have thought open to them and for employers to gain fresh perspectives and widen their talent pool.”

Cisco has been working with Career Accelerator for the past three years helping young people from low income and diverse backgrounds prepare for careers in the digital sector. They run a school’s programme, as well as a LGBT+ programme and Neurodiversity and Disability programme.

 

Speaking about his experience mentoring a young person called Kade, Alvaro Berruga from Cisco said: “It’s great making an impact in someone’s career by helping them in areas that they are not familiar with yet.  I helped Kade improve his software engineering skills, and gave some suggestions to him on how to deal with his manager to achieve his goals and setting a roadmap of things he could work on.”

He adds, “I also learned a lot from him, so it was a very good experience. Mentoring someone helps you develop your communication skills and understand the needs of people who have barely started in software development. This is very useful when managing a team, or even when helping an intern or newcomer in the company.”

 

Centrica has also worked with Career Accelerator over the past three years firstly with their race network, and more recently they have started neurodiversity and disability mentoring.

They offered work experience to students from diverse backgrounds. Students in their final year of GCSE’s or studying for ‘A’ levels were based in British Gas’s commercial team, gaining exposure to different parts of the business to help prepare them for their future careers.

 

Donna Anderson from Centrica said: “I’ve loved having the opportunity to support someone from a diverse background and at the same time give something back to our society. It really helped me to work with someone who had never had any exposure to my business before and to appreciate the different ages and stages that people come into a working environment and the different needs they might have.

“It helped me as an experienced mentor, to flex my style from working with an adult to an under 16 and adapt my advice and activities to suit the relevant age. Not knowing who my mentee would be, or his background was a great reminder to be open, transparent and provide a safe place for someone to be themselves and to never pre-judge or have bias of anyone regardless of age, race, culture, ability etc.”

 

For more information on Career Accelerator visit: www.careeraccelerator.io

[i] https://wiley-edge.idstud.io/edge/site/assets/files/1084/wiley_edge_-_diversity_in_tech_report_-_uk_-_13092022.pdf

[ii] https://www.businessinnovationmag.co.uk/uk-tech-job-opportunities-hit-a-10-year-high-with-rise-in-digital-services-driving-demand/

Phoenix Group Invests In Mentoring Tech

Phoenix Group, the UK’s largest long-term savings and retirement business, has cemented its commitment to creating a rich and diverse working environment by investing in mentoring technology with Connectr to elevate its employee learning and progression.

Phoenix Group was seeking a progression, development and retention tool that delivered impact at scale across their pension savings and life insurance brands. Adopting Connectr’s technology, Phoenix Group will deliver agile, always-on support that connects employees across the entire business to grow their knowledge and expertise through peer-to-peer mentoring programmes.

Leveraging Connectr’s platform, Phoenix Group is creating a unified culture of support and leveling the playing field for employees of all backgrounds to succeed in their career. Phoenix Group has a genuine focus on delivering its ED&I commitments through the lens of employee development and progression, and are active members of Progress Together – a recently launched membership body for firms within Financial Services to drive socio-economic diversity at senior levels.

The Connectr platform will provide a virtual community for employees of all levels and disciplines across the business to connect with well-matched mentors that accurately represent their goals and ambitions, and to receive tailored 1:1 support for succeeding in their career progression. Phoenix Group aim to have 1,000 users onboarded onto the platform within the first 12 months, with a 30% increase in users each year following this to support its growing 8,000 headcount.

Pheonix Group’s platform has been designed bespoke to its brand and is continually adapted to ensure it is easy to use and reminiscent of social community platforms, optimising user engagement.

All mentors are guided through the process and given training on how to maximise the impact of an effective mentoring relationship. Users are able to engage with as many mentors as they wish, and agree trackable goals with their mentors to meaningfully drive their career development and progression. Mentees can choose to set long-term, in-depth mentoring relationships with scheduled meetings, which can be supplemented with a lighter, more agile approach through in-platform messaging to have their questions answered through mentoring in the moment of need, so as not to wait for the next meeting. The Connectr platform live data reporting will allow Phoenix Group to track both engagement levels and impact of its mentoring programmes using real-time insights to identify any opportunities for optimisations.

 

Simon Reichwald, Chief Progression Officer at Connectr, said: “Phoenix Group really understands the power of mentoring technology as a key tool in driving the career development and retention of its people.

“We’re delighted to be partnering with Phoenix Group to bring their mission to life. We’ve been hugely impressed by their commitment to ensuring employees across the business are aware of Connectr’s technology (almost 200 signed up in the first free days!) and how it will drive their learning, development and progression across their career at Phoenix. This is paramount at launch stage and means we can hit the ground running in developing their teams, and provide support and progression opportunities from the start. I’m delighted to see the impact this partnership will deliver to Phoenix Group.”

 

Jo Szulikowski, Head of Talent Development at Phoenix Group, said: “Phoenix Group’s purpose is to help people secure a life of possibilities, and we want to make sure all our colleagues have the opportunity to learn, develop and grow. Mentoring has a huge role to play in that and Connectr’s agile platform enables our colleagues to connect, share their expertise and knowledge and build relationships. Whether this is mentoring in their moment of need, or over a longer period of time, we want all our colleagues to choose mentoring on their terms and to feel supported at every stage of their journey with us.”

 

For more information visit www.connectr.com/products/employee-engagement