Shiseido Americas selects Amperity to transform first-party data strategy
The Prestige beauty company deploys customer data platform to democratise data across the organisation to deliver personalised customer experiences and...
Customer Experience
What Is Customer Care?
Customer care is the process of ensuring that customers are happy. It can involve a number of aspects, from helping...
Antavo and CarltonOne Join Forces to Improve Loyalty Program Engagement
The partnership will allow businesses to offer third-party benefits to their customers through their existing rewards scheme. Antavo, the leading...
Mapp Cloud Enhances its Magento Integration
Newly upgraded integration empowers eCommerce brands to deliver insight-led customer experiences Mapp, the international provider of insight-led customer experiences today...
Increasing Client Retention Rates with CX-Tech
In today's competitive market, businesses must work hard to maintain their customer base and increase retention rates. A customer's experience...
Top tips on how to be the king of customer care over Coronation weekend, from leading communications company, Moneypenny
May is just around the corner with extra bank holidays thanks to King Charles’ Coronation and the usual Spring break...
Authentic Transforms In-Store and Digital Consumer Experiences with Amperity
Amperity, the leading enterprise customer data platform (CDP) for consumer brands has partnered with global brand giant Authentic Brands Group...
GLD Group Selects Mapp Cloud To Tackle Analytics, Personalisation And Customer Engagement Strategy
Mapp, the international provider of insight-led customer experiences, has announced it has been appointed by sports and fashion-industry specialists, GLD...
How Virtual IBAN Can Help Businesses With Customer Experience
Payment drop-off and cart abandonment are two common challenges e-commerce businesses face. While there are several reasons why a customer...
Three Different Bingo Promotions That Other Industries Could Learn From
Arguably the best thing about the modern business world is that it’s so easy to go online and find inspiration...
