Category Archives: Hospitality

Record entries as Wales’ biggest ever hospitality skills event opens tomorrow

Record entries have been attracted for the Welsh International Culinary Championships (WICC) which opens tomorrow (Monday) morning at the International Convention Centre Wales (ICC Wales), Newport.

Hundreds of chefs, butchers and front of house workers will be competing over three days at the biggest hospitality skills event Wales has ever seen as ICC Wales becomes Wales’ Hospitality Hub from January 22-24.

The WICC, which was previously held in North Wales, is open free of charge to the public and hospitality trade. Organised by the Culinary Association of Wales (CAW), the 2024 WICC is also hosting the Skills Competition Wales hospitality finals for the first time.

Showpiece competitions are the National and Junior Chef of Wales Finals, the Welsh Craft Butcher of the Year and Green Chef Challenge. Other competitions include the Cygnet Gin Cocktail Mixology class and the Wales heats of the Major Chefs Challenge and the 2024 Riso Gallo Young Risotto Chef Challenge.

The National Chef of Wales and Welsh Craft Butcher of the Year finals are being held tomorrow followed by the Junior Chef of Wales final on Tuesday and Green Chef Challenge on Wednesday.

In addition to individual class prizes, there will be coveted awards for the college awarded the highest number of points over the three days, the best junior learner and best chef in the open live classes..

Skills Competition Wales aims to raise the profile of skills in Wales and is part of the Welsh Government funded Inspiring Skills Excellence Programme. Students, trainees and apprentices are given a chance to challenge, benchmark and raise their skills by taking part in competitions across a range of sectors.

Climax of the WICC is an Industry Awards Dinner on the evening of Wednesday, January 24, which will showcase the best Welsh food and drink. Tickets are now on sale at office@culinaryassociation.wales for the dinner costing £1,000 for tables of 12 or £100 for individuals.

There will also be the unique opportunity for WICC visitors to try the menus from the different competitions, on a first come first served basis, by booking tickets via office@culinaryassociation.wales .

CAW president Arwyn Watkins, OBE, says the WICC will be the launchpad for the road to Wales hosting the Worldchefs Congress and Expo 2026 at ICC Wales.

“The WICC will become an annual hospitality hub open to the public and hospitality trade, showcasing Welsh food, drink, hospitality and skills over three days and providing a real opportunity to have a conversation with the industry,” he said.

The WICC’s headline sponsors are the Welsh Government, Castell Howell, Hybu Cig Cymru / Meat Promotion Wales, ICC Wales, Cambrian Training Company, Kentaur, Churchill, MCS Technical Products, Roller Grill, Radnor Hills, Dick Knifes, Cygnet Gin, Capital Cuisine, Ecolab, City & Guilds and Compass Cymru.

Picture caption:

The Welsh International Culinary Championships open at the International Convention Centre Wales in Newport tomorrow (Monday)

Omni Group Showcases Robots and Software at Hotel Leadership Conference as Technology Innovation Takes Centre Stage

Omni Group showcased its latest technology innovations for the hospitality sector at the Hotel Leadership Conference 2024 in London. The company demonstrated its growing range of cleaning, front of house, and service robots, along with its hotel management software solution, which are designed to improve productivity and enhance service delivery.

“We are seeing a growing appetite for AI-optimised robotics and software solutions, as hoteliers look for new ways to streamline and automate operational processes and functions,” explains Dees Maharaj, Chief Commercial Officer at Omni Group. “The theme of this year’s Hotel Leadership Conference was breaking boundaries, so it has been the perfect opportunity to exhibit our cutting-edge innovations and share our technology expertise.”

The Hotel Leadership Conference took place at the Park Plaza London Riverbank, with Omni Group’s robots operating throughout the reception, conference and exhibition areas to demonstrate their value in a hospitality setting. This included two vacuum cleaning robots – one for bedrooms and the other for hallways and function rooms – as well as service and front of house robots for serving, food delivery and information points.

In addition, the company showed how its Omni Hotel software is helping to achieve operational improvements and cost efficiencies for hotels, resorts, safari lodges, inns and apart hotels. The all-in-one solution automates the management of cleaning, housekeeping, maintenance, concierge and reception functions to streamline work processes, track usage and inventory, schedule bookings and monitor performance.

“Our team was on hand, throughout the event, to provide advice and guidance on how best to embrace the latest advances in technology. It was also incredibly useful for us to speak with industry leaders and professionals to better understand their operational needs and the challenges they face within the hospitality marketplace,” concludes Maharaj.

ICC Wales and The Celtic Collection Join Forces with isla to Lead the Way to Green Events

ICC Wales and The Celtic Collection have joined independent industry body, isla, as a venue member, cementing the portfolio’s commitment to being environmentally responsible and continuing to develop an environmentally sustainable business.

As a member of isla the portfolio will have access to sector-specific action groups which provide a voice for members to help drive change within the industry, policy and planning templates, and a progression pathway review and action plan with three bespoke training modules. The ICC Wales and The Celtic Collection teams will also have the opportunity to attend isla-run educational and networking events.

Commenting on ICC Wales and The Celtic Collection’s membership, Anna Abdelnoor, CEO, isla said: “Both ICC Wales and The Celtic Collection have made considerable progress addressing sustainability within their businesses in recent years by implementing more robust sustainability procedures. It’s great to see sustainability not just talked about but weaved into the ethos of their business and to see tangible outputs. I am delighted to welcome both ICC Wales and The Celtic Collection to the isla community. isla is looking forward to working closely with them to further enhance their green business initiatives.”

 

Fitzroy Hutchinson, Energy & Sustainability Manager at The Celtic Collection said: “Sustainability is a huge focus for us and we like to advise and guide our clients on how they can create their own sustainable events and joining isla will help us to share up-to-date with industry standards and insights.

“We have implemented several robust sustainability procedures across the portfolio and are looking to expand this, this year starting with the launch of a solar panel site at the Celtic Manor Resort which will help us to reduce electricity consumption and emissions across the resort and the nearby ICC Wales. I am looking forward to working with Anna and the team at isla and developing a plan to help us on our sustainability journey.”

 

ICC Wales was designed and built with sustainability in mind. The venue utilises a building management system, combined heat and power technology, and has committed to being a no single-use plastic venue to reduce CO2 emissions.

The Celtic Collection implements sustainable procedures throughout its venues, including procuring locally grown products, reducing packaging waste, and recycling food waste and oil waste to generate power for the South Wales grid. The Celtic Manor Resort, which is part of the collection, has 93 hectares of woodland that annually offsets CO2 emissions. Event organisers are encouraged to utilise the natural surroundings for their events.

To find out more about The Celtic Collection’s environmental commitments click here.

Innovative Hospitality: Tomorrow’s Guest Experience

After enduring the seismic shifts brought about by the global pandemic, the hospitality industry stands on the cusp of a new era that blends tradition with innovation and human touch with technological advancement. In this article, we delve into the trends that sculpt this vibrant sector’s future, offering insights for hoteliers to navigate and thrive in these changing times.

Personalized Attention and Human Hospitality

The core of hospitality has always been about people, and this fundamental truth remains unchanged even in an age of digital transformation. The hospitality of the future will continue to prioritize personal connections, recognizing that a warm welcome and understanding of a guest’s unique needs are irreplaceable by technology.

It’s about balancing the efficiency of digital tools with the irreplaceable charm of human interaction. The success of tomorrow’s hospitality leaders will lie in their ability to mesh technological efficiencies with a deep understanding of human-centric service.

The Ultimate Guest App: Personalization at Your Fingertips

The future of hospitality is being reshaped by the advent of sophisticated guest apps that do much more than provide basic information. These apps are evolving into dynamic platforms that elevate the entire guest experience. From pre-arrival to post-departure, a high-quality hotel guest app can offer essential details like directions, room preferences, digital keys, and Wi-Fi passwords and also serve as a conduit for interactive communication with the hotel staff.

Guests can now enjoy the convenience of requesting services, making reservations at hotel facilities, and even ordering room service directly through the app. But the true game-changer lies in the app’s ability to offer personalized upselling opportunities. By analyzing guest preferences and previous behaviours, the app can suggest tailored services and experiences – from spa packages to exclusive local tours – enhancing guest satisfaction and opening new revenue streams for the hotel.

Moreover, these apps transform into a digital concierge, offering recommendations for local attractions and events based on guests’ interests, thereby enriching their overall stay. By seamlessly integrating these elements, the guest app becomes an indispensable tool, ensuring that every stay aspect is satisfying but genuinely exceptional and memorable.

The Integration of Advanced Technology

While human touch remains paramount, the use of technology in the hospitality industry is rapidly evolving. From AI-driven customer service tools to sophisticated data analytics, technology is enhancing operational efficiency and personalizing guest experiences. Imagine a world where smart rooms adapt to guest preferences in real-time or AI concierges provide personalized recommendations based on individual tastes. The key is to leverage technology not as a replacement for human interaction but as a complement that enriches the guest experience.

Smart Mobile Technology

The proliferation of smart mobile technology is reshaping guest interactions. Mobile check-ins and check-outs, digital concierge services, and real-time feedback mechanisms are just the beginning. The future will see these technologies become more seamless, intuitive, and integrated into the overall guest experience, offering unprecedented convenience and customization. Mobile technology is reshaping how hotels interact with guests, from bookings to personalized guest experiences. Mobile apps and data analytics enable hotels to offer tailored services and communicate more effectively with their guests.

Sustainable and Eco-Friendly Practices

Sustainability is no longer simply a trend; it’s a necessity. The hospitality industry of the future will be marked by a solid commitment to eco-friendly practices, from sourcing local and sustainable goods to utilizing renewable energy sources. The conscious traveller of tomorrow will seek out establishments that align with their values of environmental stewardship, making sustainability a core component of the hospitality experience.

Emphasis on Safety and Health

Post-pandemic health and safety protocols have become more than a compliance checklist. They are now a critical factor in the guest’s decision-making process. The future of hospitality will see these practices ingrained into the industry’s fabric, with innovations in cleanliness and safety technologies becoming standard offerings rather than temporary measures.

Digital Nomads and Bleisure Travel

Remote work has given rise to a new segment in the hospitality market – the digital nomad. Hotels and resorts are adapting to this trend by offering long-term stays, dedicated workspaces, and high-speed internet. Similarly, ‘bleisure’ – the blend of business and leisure travel – is becoming increasingly popular, and the industry is responding with offerings catering to work and leisure needs.

Online Communities and the Sharing Economy

The digital age has seen the rise of online communities and the sharing economy, redefining customer engagement and experience in the hospitality sector. Platforms like TripAdvisor and Airbnb have revolutionized how customers choose their travel experiences, emphasizing the importance of online reputation and community-driven services.

Voice Search and AI

Voice search and AI technologies are transforming the booking and in-stay experience, making them more intuitive and responsive. In the future, these technologies will become more sophisticated, offering even more personalized and convenient services.

Sustainability and VR

Sustainability continues to be a significant focus, with hotels adopting green technologies and practices. Meanwhile, virtual reality (VR) enhances customer experiences, allowing potential guests to virtually explore hotels and destinations before booking.

Personalized Upsells and Efficient Operations

Further enhancing the guest experience is integrating sophisticated systems that learn from guest information and preferences, enabling a level of personalisation previously unattainable. This approach significantly boosts guest satisfaction and opens up new avenues for revenue growth. By understanding guests’ needs and preferences, hotels can offer tailor-made upsells and services, ranging from room upgrades to unique local experiences, creating a more memorable and satisfying stay.

These technological advancements, harmonising with the traditional values of hospitality, are setting the stage for a new era in the industry. An era where efficiency, personalisation, and guest satisfaction are not just aspirations but realities, redefining what it means to have a truly exceptional stay.

As the hospitality industry strides into this new era, it’s clear that the fusion of timeless human hospitality with cutting-edge technology is not just a trend but a transformative shift. This evolution promises to redefine guest experiences, operational efficiencies, and revenue opportunities, heralding a future that’s both exciting and promising for hoteliers and guests alike.

Accor Group introduces new employee wellbeing and EAP solution for its UK workforce

Multinational hospitality company Accor has launched a wide-ranging employee wellbeing solution along with a financial wellbeing scheme for its 4,500 UK employees across its hotels and London support office.

Together, the benefit solutions – provided by employee benefits and wellbeing experts Vivup – will support Accor’s UK employees with physical and mental health as well as the cost of living.

The wellbeing solution, Your Care Plus, is a health management platform which offers a range of wellbeing products and services with a focus on positive, proactive care. It provides evidence-based interventions and support tools to help build mental resilience, strengthen people’s emotional, physical and financial wellbeing, supporting them in and out of the workplace.

In addition to wellbeing assessments, face-to-face and virtual counselling, online GP services, financial wellbeing tools, access to EAP support and counselling, the platform also provides a specialist menopause helpline. Personal goal setting services and access to a wide range of wellbeing resources are also included.

The menopause helpline offers a range of resources to help colleagues understand and manage menopausal symptoms.

Also launching is the Lifestyle Savings scheme which helps people afford the things that matter, with access to over 1,150 ways to save money.

Fran Carr, Talent and Culture Director UK/I&Nordics, Accor Hotels, said: “We needed a one-stop solution for our diverse and multi-generational UK-based workforce which would be easy to use and accessible while bringing together existing and new benefits.

“Vivup’s platform does all this and more. The menopause helpline, in particular, will support a large proportion of our employees.”

Jilly Brown, Client Acquisition Director of Vivup, said: “We are delighted to partner with Accor to provide such an important range of benefits to their UK staff. The Your Care Plus platform focuses on providing positive, proactive care from access to counselling 24/7 365 days a year, EAP support and health and fitness apps, while the financial wellbeing provision will help enormously with the cost of living.”

Accor already provides a range of existing benefits for their staff, including eye care vouchers, a Cycle to Work scheme, up to 50 percent discounts in Accor hotels and restaurants, additional holidays, Merlin Entertainment discounts and a generous pension scheme. These are now available to employees on Vivup’s benefits platform.

About Accor

Accor is a world leading hospitality group offering experiences across more than 110 countries in 5,500 properties, 10,000 food & beverage venues, wellness facilities or flexible workspaces. The Group has one of the industry’s most diverse hospitality ecosystems, encompassing more than 40 hotel brands from luxury to economy, as well as Lifestyle with Ennismore. Accor is committed to taking positive action in terms of business ethics & integrity, responsible tourism, sustainable development, community outreach, and diversity & inclusion.  Founded in 1967, Accor SA is headquartered in France and publicly listed on Euronext Paris (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACCYY) in the United States. For more information, please visit www.group.accor.com or follow us on X, Facebook, LinkedIn, Instagram and TikTok.

About Vivup Employee Benefits

For 17+ years, Vivup has been providing world-class health and wellbeing benefits to employees across the public and private sectors while arming employers with the tools to cultivate resilient workforces, retain great staff and win the war on talent.

Inverness Hotel Secures 4 Stars After Major Investment

5-fold growth pays dividends

A hotel in Inverness’ historic quarter is celebrating being upgraded to 4 Stars, cementing 5-fold growth and millions of investment over the last 17 years.

The Glen Mhor Hotel and Apartments on the city’s postcard Ness Bank has moved from 3 to 4 Stars following a new VisitScotland Quality Assurance Report undertaken on the 6th December.

The recognition represents a huge boost to owners and staff, with the business seeing significant growth, including an innovative on-site Sustainability Centre powered by water from the River Ness.

In the last 12 months, a programme of room refurbishments and staff development has raised standards further, despite tremors in the UK economy caused by the cost-of-living crisis.

Owners Victoria and Jon Erasmus also opened the new Uile-bheist Distillery and Brewery on the site this year; the first whisky distillery to open in Inverness since 1892.

“This award is the icing on the cake in a challenging year when we are coming out of Covid and have also opened a new business venture and moved to a sustainable way of operating.

“It’s a real morale boost and testament to the dedication of our staff and management, especially our culinary team led by Executive Chef Andrew Lee, whose commitment to food quality is impeccable,” said co-owner, Victoria Erasmus.

Since the owners took over in 2006, the hotel has grown from 26 bedrooms to 120 bedrooms and apartments, achieved in part by the acquisition of neighbouring properties on Ness Bank.

Millions have been invested in the pioneering Sustainability Centre which uses shallow water wells to produce green energy, with the addition of Solar PV panels. Environmental sustainability plays a key part in the owners’ ethos and the business has committed to achieving Net Zero targets.

That investment has removed the hotel from the gas grid, with the exception of the Waterside Restaurant which will be moved over to renewable power within 18 months.

Writing in the final Grading Report, inspectors stated: “Since the previous visit in 2022 there has been a significant amount of investment in upgrading the hotel, including further room upgrades and significant staff training alongside the behind- the- scenes costs of installing a groundbreaking energy centre.”

Victoria Erasmus says the improvements at the Glen Mhor are reflective of a drive for high standards for guests and to ensure the business and staff have a solid foundation.

“We’ve been future-proofing the business for the next generation – not an easy task given the current economic climate.” she said.

“We are a family business operating, essentially, old townhouses in a historic area but we have managed to introduce sustainable technology and practices which ensures the local area and environment are protected for the future.

“This year, we have invested hundreds of thousands of pounds in room renovations and equally invested in staff training, career development and Fair Work policies because our people are at the heart of everything we do.

“We are thrilled by this acknowledgment and eagerly anticipate the upcoming phases in our growth development plan.”

Victoria was last week awarded a Wellness charter by charity, Hospitality Health, for measures introduced to support the mental wellbeing of staff and guests.

Unlocking the Secrets of a Successful Catering Kitchen

It’s important to not underestimate the challenge of running a business. On average, nearly 20% of new businesses don’t even make it to their second year.

However, if you have decided to start your own business, you could at least tip those odds of survival more in your favour by choosing a line of work you love — and how many of us don’t love food? For this reason, setting up a catering kitchen can be a particularly enticing prospect.

You would, though, have to juggle a lot of plates (no, not literally — you obviously want to save them for the dinner table!) as a caterer — whether you prepare food for private events or corporate functions. Here are several steps for you to take on your way to achieving culinary excellence.

 

Start small

If you are considering going into catering in the first place, it’s probably because you have a lot of fun putting together gastronomic delights in your home’s kitchen — and your catering business could start there, too. You could even use ingredients that are already in your kitchen cupboards.

As for exactly what type of catering you ought to start offering first, it could help if you consider your personal connections. For example, if you know quite a few people who are set to get married soon, you could have plenty of opportunities to learn the ropes as a wedding caterer.

Further down the line, as your business takes on more and more orders, you might need to move into a professional kitchen. A catering kitchen for rent can give you cost-effective access to better amenities, such as larger ovens, while helping you to keep on top of the hygiene side of things.

 

Find a USP (unique selling point)

Of course, there are many different places where you could potentially provide catering. When someone is celebrating a special milestone, such as a birthday, anniversary or wedding, the quality of the food can be a big part of the experience.

You could also target business events along the lines of product launches and award ceremonies. Still, no matter how far you endeavour to extend your catering remit, you should also seek to give your business a distinctive ‘hook’; something that can help it to carve out a niche in the market.

Perhaps you could specialise in offering vegan-only food, or pledge to source all your ingredients locally? Whatever slant you go for, it will ideally be one that few if any catering companies in the area are already chasing, but which enables you to tap into pent-up demand.

 

Keep on eye on your corporate finances

How should you price your business’s catering services? It will be a tricky balance to price highly enough to cover your overheads, but also low enough to attract customers. Here, it would be wise for you to look at what competing caterers are charging for services similar to yours.

In any case, you should also seek clever ways to streamline your financial outgoings. For example, by accurately forecasting what ingredients you will need and when, you can reduce food wastage.

In fact, preventing many forms of waste would bode well for both the financial health and green credentials of your company. As the world-renowned naturalist David Attenborough has urged: “Don’t waste electricity; don’t waste paper; don’t waste food.”

 

Engage heavily in marketing

You can help to spread the word about your catering business through various marketing channels — including a dedicated business website, as well as a string of social media profiles. In all of these online places, you can post high-definition photographs of food items from your menu.

Not all of your catering kitchen business’s marketing activities have to take place online, however. You could look into running print ads, distributing leaflets and flyers, and sponsoring events.

 

Continue to maintain and enhance your services

Perhaps the most powerful form of marketing is word of mouth. You therefore have a strong incentive to make sure you are keeping pace with — and if possible, surpassing — the competition across a wide range of measures, including:

  • The quality and variety of the cuisine
  • Value for money
  • Punctuality
  • Your handling of customer queries or complaints

Nonetheless, in your drive to acquire new customers, you should be careful not to overlook those you have already served. You could strive to stay in touch with them and offer them special money-off deals.

 

A catering kitchen can be a great place for you to experiment with different ingredients in an attempt to find the ‘next big thing’ on the dining scene — and hopefully build a reputation for innovation.

Hospitality Charity Rewards Inverness Hotel

Staff Wellbeing Measures Recognised

Hospitality Health – a Scottish charity dedicated to improving health and wellbeing in the hospitality & tourism profession- has awarded its Wellness Charter to the Glen Mhor Hotel in Inverness.

The charity was founded in 2018 with a mission to change the way the industry thinks about mental health. Its Wellness Charter award recognises businesses which are putting the right measures in place to support the mental wellbeing of their staff.

The Hospitality and tourism sectors have often been associated with unsociable hours and pressures on work-life balance and Hospitality Heath believes that recognising and understanding emotions is essential for employers.

The charity seeks to provide employers with the tools and skills to bring about positive change by putting supports in place to help staff experiencing mental ill health, by providing access to assistance and by challenging stigma.

The Glen Mhor Hotel in Inverness has taken steps to develop an all-encompassing programme of staff support which relates directly to the workplace but also acknowledges the wider work-life relationship.

Speaking at the Charter presentation, Victoria Erasmus, Owner of the Glen Mhor Hotel, commented: “We are delighted to be awarded the charter from Hospitality Health. Focussing on the wellbeing of our staff, we have introduced mental health first aiders, wellness training, health passports and development training for all staff.

“We have taken a holistic audit of the Glen Mhor and introduced initiatives that both support individuals in our workplace and in their own home lives as well. I am very proud of what we are doing as a family business at a time when stress and anxiety within the sector is high.”

Victoria added: “Gordon and the team at Hospitality Health are so passionate about helping those that work in the industry by providing invaluable information to anyone that may be facing work or personal worries.
“This is a fantastic charity that is current and definitely needed in an industry that, whilst very rewarding, can be very tough!”

Gordon McIntyre, from the charity, added: “What we are trying to achieve with Hospitality Health is to equip our industry with the right tools and mental health first aid training to not only address mental health but to put staff welfare first.
“We launched Hospitality Health in Glasgow 5 years ago with 120 operators in attendance and we have grown considerably, post- pandemic, with a real need for mental health support.”

Any hospitality business wishing to be considered to receive the Wellness Charter, should contact Gordon at gordon@hospitalityhealth.org.uk

More information about the charity can be found at online: www.hospitalityhealth.org.uk

Greene King Puts the Spotlight on Festive Hiring with Innovative Careers Site in Partnership with SmartRecruiters

Greene King, the country’s leading pub company and brewer is enhancing its holiday hiring efforts with the launch of its new festive careers site. The site has been designed to help Greene King meet the demands of the holiday period and will see 580 vacancies go live throughout the country, open to candidates from all backgrounds and experience levels.

The Greene King jobs site recently secured the prestigious Happy Dance Award for “Best New Careers Site” at the 2023 Tiara Talent Acquisition Awards. The recognition stems from the site’s successful implementation of multiple sub-brands whilst allowing individual Talent Acquisition (TA) teams access to update their own content, clearly highlighting the site’s impressive personalisation, flexibility, and interactivity.

 

Lindsey Stone, Greene King’s Head of Talent Attraction & Resourcing, emphasised the importance of this initiative: “It goes without saying that the Christmas period is one of the busiest times of year for us, and with that, it is one of the busiest times of year for hiring. Greene King manages 1,600 pubs across the country and it. is essential that we have a careers site that is easily accessible and manageable by individual talent acquisition teams.”

“The new Greene King careers site doesn’t only serve as a gateway for potential employees, it also offers jobseekers a unique glimpse into life at Greene King – showcasing authentic stories from team members that reflect the company’s commitment to diversity and inclusion.

“Our mission is to be a trailblazer when it comes to inclusion in the hospitality industry. We want to embody this commitment to everyday inclusion through our new site. We chose to partner with SmartRecruiters to build a site that mirrors our brand values and culture and brings those aspects to life by delivering an excellent candidate experience,” Stone added.

 

Rob Symons, EVP Strategic Partnerships at SmartRecruiters, highlighted the challenges faced by the UK’s hospitality sector in recent years, particularly concerning staff shortages. “For Greene King, optimising the candidate experience was crucial to attract and hire the best talent. We are excited to be a part of this transformative journey,” Symons added.

 

About SmartRecruiters

SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters’ next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

For more information visit www.smartrecruiters.com or www.linkedin.com/company/smartrecruiters.

 

 

 

 

160 years on, Hydes keeps it in the family with latest appointment

Leading North West brewery and pub retailer Hydes is ensuring that the future of the business is in good hands after Hydes family member and brewery employee Tom Allkins, passed his Level 4 brewing apprenticeship with distinction.

Established in 1863, Hydes is commemorating its 160th anniversary this year.

 

Tom, who is the nephew of Adam Hyde, the longest serving employee and family member in the business as company secretary, has now been promoted from brewing apprentice to laboratory manager at Hydes brewery premises in Salford.

To celebrate Tom’s promotion and exciting journey within the family business, both he and Adam Hyde were invited to the newly opened Hydes premium dining pub, The Harry Beswick, in Heswall, on the Wirral. Tom had the honour of pulling the first official Hydes pint from the newly installed pumps, serving it to his uncle Adam.

 

The £3.6M Harry Beswick is the first new Hydes establishment to open in five years. Hydes acquired the landmark building, formerly Heswall’s community police station, in 2022 costing £1.3million. The acquisition of the building was Hydes’ first property acquisition since 2018.

In addition to Tom’s apprenticeship achievements, fellow brewery worker Tom Rostron has also passed his apprenticeship and has been appointed Hydes’ brewery manager.

Hydes originated when brothers Alfred and Ralf Hyde acquired a small brewing concern in Manchester from their grandfather Thomas Shaw in 1863, beginning a brewing dynasty that would go on to mark its 160th anniversary this year.

As Hydes’ business developed it was managed by a variety of family members from different generations, increasing success led to it outgrowing its premises several times.

In 1899, with William and Annie Hyde in control, the business moved to its long-term home at the Queens Brewery site in Brooks Bar, Manchester. It was under their leadership that the company began acquiring an estate of public houses through which to distribute more of Hydes’ products.   In 2012, after over 100 years, the company ended its tenure at the Queens Brewery and relocated to its existing site in Salford’s Media City, the Beer Studio.

 

160 years later and Hydes operates nearly 50 pubs ranging from Lancaster in the North to Stoke-on Trent in the Midlands and across to North Wales including a wide selection of premium dining destination outlets and traditional community pubs.

New laboratory manager Tom, commented: “It feels great to be making my own way within the family business and to continue the brewing traditions started 160 years ago. It was an honour to attend the opening of our latest establishment and officially welcome the Harry Beswick into the Hydes pub family.”

Adam Hyde, company secretary and board member, who has spent over 40 years working for the family business, commented: “What better way to commemorate our 160th year of brewing excellence than launching a new addition to our extensive estate and officially welcoming the next generation of the family into the fold, preserving the rich history of the brewery and further strengthening our heritage for another generation.

“The family is very proud of Hydes’ distinguished heritage and reputation as a first rate employer which respects and values its employees. A strong focus on running the business with the traditional values that have guaranteed its survival since 1863 is still very much in play, along with the ability to evolve and adapt to a dynamic and ever-changing landscape.”

 

Hydes, with its brewery in Media City, Salford, was formed in 1863 and supplies beers to wholesalers, pub companies and other brewers throughout the UK and a pub retailing estate of nearly 50 pubs across the North West of England and North Wales.

 

Pictured: Tom Allkins (left) and Adam Hyde toast Hydes’ newly launched Harry Beswick premium dining pub in Heswall