Tag Archives: ACCA Wales

Two thirds of UK finance professionals optimistic about AI in accountancy

  • 66% of UK finance professionals believe that AI will allow them to add more value in their roles
  • 42% are concerned about the potential impact of AI on their roles in the future – but this is lower than the global average of 51%
  • 71% of finance professionals are keen for more training on AI to better understand it and integrate it into work

 

Recent research conducted by ACCA, the leading global accountancy body, takes a look at the current state of the UK workplace for finance professionals. Analysing key areas such as remuneration, staff retention, employee wellbeing, AI and diversity and inclusion, the study highlights the state of affairs for the finance profession across the UK.

 

AI has been dominating the conversation for UK finance professionals, but the response has been positive on the whole. Two thirds of survey respondents reported feeling positive about AI, seeing it as a tool to add more value to their roles and reduce data-heavy tasks. The fact that almost three quarters (71%) are keen for more training on how to best use AI demonstrates that the UK’s finance professionals want to understand and utilise AI effectively. Using AI to reduce time-intensive but low value work tasks means more time is freed up for high value work.

 

The pace of change in technology at work was a concern for one fifth (22%) of respondents, who felt overwhelmed by the rapid rate at which technology was advancing and changing.  However, the global average for this was 37%, indicating that UK finance professionals feel more prepared and resilient in the face of change than their global peers.

 

Concerns raised by respondents around AI included job displacement, qualifications taking longer, and the risks of AI such as privacy, security and ethical use of data, as well as potential issues of over-reliance on AI.

 

Alongside AI, ACCA’s survey revealed that finance and accounting employees in the UK are still very much embracing a hybrid work model, with 64% reporting this was their working pattern, almost a third higher than the global average of 41%. Only 21% of those surveyed are working full-time in the office in the UK – globally, that figure jumps to 52%. In the UK, Wales has the highest percentage of workers full-time in the office, at 38%. Only 52% of Wales’ finance professionals work in a hybrid pattern, the lowest of the UK nations surveyed.

 

However, there is a trade-off between productivity and team collaboration highlighted by the survey, with 68% saying working remotely improves their productivity, and 49% saying it makes team collaboration harder. Respondents did cite benefits of being in the office (in addition to improved collaboration) including workplace cultural reinforcement and adoption, particularly for new hires, organic learning and networking opportunities.

 

Joe Fitzsimons, senior manager, Policy & Insights, ACCA UK, and author of the report said: “The responses from UK finance professionals in this survey around AI reflects a growing conversation about how technology will change the future of work. It is positive to see that two third of respondents are optimistic about the role of AI and even more are keen to understand it more through training and upskilling. While UK finance professionals are more optimistic than their global peers, there is still a long way to go in full rollout of AI in organisations, and ACCA will continue to provide insight, research and support for a smooth transition.”

Lloyd Powell, head of ACCA Cymru/Wales, added: “Wales offers a diverse range of opportunities for those working in accountancy roles.

“We know from the many employers that we work with across Wales that attracting and retaining accounting and finance talent is a key focus, and that offering training, professional development and other employee benefits is something they are implementing in a competitive job market. The higher than UK average percentage of workers in the office full-time in Wales is interesting, and we’ll continue to monitor this from an employee and employer perspective.”

Read the full report here.

Boardroom leadership needed to manage AI risks and drive trust

  • Businesses urged to take steps to maximise the opportunities of AI and lay foundations for responsible use of new technologies
  • AI use in finance must be built on trust in order for it to succeed in rollout and application

 

Chief executive officers (CEOs) and chief financial officers (CFOs) need to build trust in artificial intelligence (AI) by taking steps in their organisations to manage the associated risks.

 

As AI plays a greater role in the accounting and financial reporting of businesses, CFOs and financial controllers will have to be confident about the adequacy of oversight and controls of AI systems.

 

In the first in a series of insights, AI monitor: trust, ACCA (the Association of Chartered Certified Accountants) urges finance professionals to ensure that AI governance and AI risk management is in place, beginning with:

 

  • Investing in AI literacy and skills development: finance professionals must invest in education and training to critically evaluate AI outputs, communicate clearly with key stakeholders, and make informed decisions.
  • Collaborating via cross-functional teams: finance professionals should actively engage with IT, data science, legal and risk management teams.
  • Developing an AI governance framework: beginning with critical uses, finance professionals should take steps within their organisation to establish clear policies, oversight and governance practices.

 

AI presents many opportunities to businesses such as providing more insights from a wider array of information sources, driving greater efficiency and better customer experiences. But it also poses a challenge to trust in accounting and finance reporting with new dynamics being introduced to the traditional trust mechanisms that underpin corporate accounting.

 

Alistair Brisbourne, head of technology research, ACCA, said: “Introducing AI is both about trust in the systems and trust in the people that we work with, and how we bring those two elements together.

 

“CEOs and CFOs need to focus on making the changes needed to harness the many potential opportunities but also retain trust. This includes upskilling to deal with the technology and introducing new knowledge into their organisations. They also need to focus on the governance, the oversight and culture required to allow different teams to work together effectively. It’s about bringing change management and governance together.”

 

AI monitor: trust highlights some of the risks of AI in accounting systems, such as:

  • Impacting decision-making without clearly explaining the rationale of the forecast or recommendation;
  • An over-dependence on AI procedures in auditing and assurance and a decline in use of human intervention and judgement;
  • Concern over AI bias or error in fraud detection, risk assessment and compliance monitoring;
  • Over relying on AI-powered virtual assistants which give inaccurate or inappropriate responses.

 

Lloyd Powell, head of ACCA Cymru/Wales, said: “In the AI era, the role of finance professionals is to focus on the outcomes driven by technology. Value lies in understanding how these outputs inform decisions and actions that drive business outcomes.

 

“As we recognised at a recent roundtable held in Cardiff, AI will change the finance function and there will be new roles as a result, but accountants will remain central to the success of Welsh businesses and organisations.”

 

In 2024 future issues of the AI monitor will explore talent, risk and controls, the relevance of effective data strategy, and sustainability applications.

 

Read Enabling trust in an AI-enhanced world

 

Visit ACCA’s website for more information.

ACCA welcomes HMRC move to require tax agents to belong to a professional body

Regulation needs careful consideration to ensure fairness and proportionality for taxpayers and agents

 

Leading global accountancy body ACCA (the Association of Chartered Certified Accountants) has welcomed the step by HMRC to look to only work with tax agents who are members of recognised professional bodies. Although ACCA is clear that the proposal would need to be carefully implemented to ensure that taxpayers, agents and Exchequer benefit and we do not see a spiral of increased cost and non-proportionate regulation.

 

Glenn Collins, head of technical and strategic engagement, ACCA UK, said: “The idea of HMRC looking to work only with agents who are members of a recognised professional body has been raised by ACCA over many years. It has long been recognised that HMRC has issues with some agents it deals with who act in an unprofessional manner. This step is designed to deal with this problem.”

 

Collins said: “While the move would be broadly welcomed by ACCA members it is imperative that this is done in a cost effective manner. Such a move should increase the quality of tax advice which taxpayers receive and provide greater assurance to HMRC.

 

“However, HMRC will have to be clear and careful on how it defines professional body so those with clear accountability, and public benefit remit backed by clear and transparent standards are included. We will carefully support and advise HMRC to ensure the greatest possible competition and choice in the tax advice market for taxpayers while ensuring an appropriate degree of regulation and protection for taxpayers.

 

“HMRC needs to see that these professional bodies – such as ACCA – appropriately regulate and monitor their members across a range of activities including tax advice. Equally importantly taxpayers – both businesses and individuals – must not see an increase in the cost of their tax advice at a time when they are struggling with a sluggish economy and rising costs on many other fronts.

 

“Overall, ACCA believes this move could help improve trust and confidence in the tax system, reduce pressure on HMRC services and protect taxpayers. ACCA looks forward to working closely with HMRC and other professional bodies to ensure this lates regulatory move is applied proportionately, fairly and at pace.”

 

Editor’s note

 

ACCA also believes that this move could help to rebuild trust with stakeholders which we have consistently called on HMRC to do. See our letter to the Chancellor ahead of the March 2024 Budget https://www.accaglobal.com/uk/en/cam/spring-budget-24.html

 

 

ACCA calls on chancellor to deal with double whammy of frozen thresholds and weak growth

  • Additional people and businesses are being pulled into higher tax bands, adding to an already overburdened HMRC service
  • Frozen thresholds can result in companies not being as productive and instead capping their profit under thresholds to avoid taxation
  • UK economy remains weak, and small businesses are concerned about continuing inflation hitting their bottom line

 

In an open letter to the chancellor, leading global accountancy body ACCA highlights key concerns flagged by their 98,000 UK members, and what they want to see addressed in the Spring Budget on the 6th March 2024.

 

This includes concerns over the UK’s economic strength and attractiveness for investment, the impact of inflation on small businesses, and the continued freezing or reduction of allowances and thresholds, including personal allowances, PAYE and VAT thresholds, savings allowance and the dividend allowance.

 

Frozen allowances and thresholds are likely to add to an already stretched HMRC service by bringing more people into the tax net and increasing the workload of HMRC. As previously reported in 2023 by ACCA, 93% of financial professionals demanded drastic change from HMRC services, with more than half reporting that poor service from HMRC was affecting their clients and businesses as a result.

 

Combining an overwhelmed HMRC service with the impact it has on small businesses, agents and taxpayers and the weak UK economic positioning on the global stage, ACCA’s letter to the chancellor focuses on a call for practical action that promotes sustainable, long-term growth for businesses and individuals.

 

Glenn Collins, head of technical and strategic engagement, ACCA UK, said: “The government should be as concerned as we are about the unintended consequences of frozen thresholds and additional complexity – allowance freezes can catch out many taxpayers. Many taxpayers end up overpaying or underpaying tax.

 

“Increasingly, the impact of the freezing of allowances look like an artificial barrier to growth as well as harming the UK’s position as a competitive place to do business on the global stage.”

 

ACCA points out that the VAT threshold is a particular area of concern for small and medium-sized enterprises (SMEs), especially in already troubled sectors. With inflation running so high over the last couple of years, any frozen threshold will bring more individuals and business into higher tax brackets – often for the first time – meaning they will have to register and file tax returns, creating more work for HMRC at a time when its service levels are buckling.

 

The ‘artificial barrier’ is created as companies can avoid going up a tax threshold by capping their profit and productivity just under that – ultimately slowing UK economic growth as a result. Without proper government incentivisation to grow and prosper, businesses will continue to stagnate – something reflected in the recent recession figures that were released.

 

Collins added: “The government should review the impact of tax thresholds and complexity on business growth with a particular focus on key sectors. Raising thresholds to be in line with inflation would allow people to be taxed more fairly, rather than having to introduce broad-brush tax cuts which when you look at the bigger picture, are cancelled out by the frozen thresholds.”

 

Visit ACCA’s website for more information.

 

ACCA celebrates St David’s Day with a focus on building on heritage for a sustainable future

National Day marked with business leaders hearing about sustainability and transformation

 

ACCA Cymru/Wales marked St David’s Day by bringing together the business community in Wales to celebrate the contribution commerce makes to the community and celebrate Wales’ national day.

 

Anne Jessopp, CEO of Llantrisant-based The Royal Mint told the 170-strong audience at a breakfast in Cardiff how a business founded in AD 886 is working hard to make sure it is around for another 1,100 years, transforming the business around its rich heritage.

 

While facing challenges – not least the continuing decline in coin usage – Jessopp set out for the audience of business professionals how The Royal Mint could harness its rich history to ensure it has a dynamic future. It is becoming a leader in reclaiming precious metals from electronic waste such as laptops and mobile phones.

 

With an annual revenue of £1.9 billion and customers in 120 countries, and an unrivalled expertise in precious metals, Jessopp talked about how she set about reinventing and transforming The Royal Mint.

 

The Royal Mint is committed to becoming a leader in sustainable precious metals. Later this year it will open a multi-million pound plant to recover gold from UK electronic waste. The pioneering facility will use patented chemistry to recover gold and other metals from circuit boards, generating hundreds of kilograms of precious metals per annum for The Royal Mint.

 

Jessopp said: “One of the ways we understand our purpose is the value we place on British crafts.  Our new business ventures not only contribute to our overall business success but also provide opportunities. We are moving our people into more sustainable skilled roles as well as nurturing new and diverse talent.”

 

Picking up on Anne Jessopp’s themes, ACCA Global Council member Helen Morgan spoke about the role that accountants play in supporting businesses and organisations of all sizes and in all sectors in challenging times.

 

As well as reflecting on key business issues the event heard about the unique work of the Sir Gareth Edwards cancer charity. The charity supports young people aged 15-35 who live in Wales, are receiving treatment for cancer and who are struggling financially.

 

Lloyd Powell, head of ACCA Cymru/Wales, said: “It was a pleasure to hear from Anne Jessopp as she leads such an important Welsh-based organisation. Anne’s message about a clear vision, international trade, sustainability, skills and business transformation resonates with ACCA and all our members in Wales.

 

“We were delighted we worked on this event with our longstanding partners Menzies and University of South Wales. It was great to see so many guests. It is so important for the business community to come together to ensure we continue to work towards a prosperous future for Wales.”

Risk cultures can make or break banks, reveals new report ACCA

  • 2023 banking collapses exposed weaknesses in risk governance that ultimately led to failures
  • Accountancy professionals should work collaboratively to raise risk awareness, promote new insights, and influence organisational culture and behaviours
  • ACCA UK members share their insights and experiences of risk culture in the workplace

 

A new special report by ACCA, the leading global professional accountancy body, examines the impact of risk cultures in the banking industry and how financial institutions can learn from what went wrong in the lead up to the banking collapses of 2023.

The report, Risk cultures in banking: Where next? sheds new light on the pressing need for the banking sector to adapt and innovate risk governance and culture. A key finding of the report was that finance and accountancy professionals should lead an image change around risk culture, framing it as something that allows many good opportunities to happen, rather than only mitigating bad things.

The report further suggests that factors of human behaviour currently do not have enough bearing when it comes to risk cultures in banking. Understanding the role of human behaviours when it comes to risk culture is complex, but with effective leadership, policy and management, many of the operational issues that have the potential to become much bigger problems can be mitigated earlier.

Head of risk management and corporate governance at ACCA, and author of the report, Rachael Johnson, commented: “The 2023 banking collapses underlined the importance of transparency in preventing operational losses and reputational risk at banks. A strong risk culture supports this, ensuring trust in information for resilience and prudent risk taking.

“Accountancy professionals can act as risk super-networkers, aiding teams in informed decisions and sharing knowledge. By sharing stories, they can raise risk awareness, promote new insights, and influence organisational performance, which is what effective risk cultures are all about.”

The report speaks to multiple ACCA members about their experiences of working within banking industries and attitudes towards compliance and the understanding of risk. Through discussion, the evidence highlighted that a lack of dialogue between banks and regulators underpinned many of the issues around building effective risk culture.

Rather than there being unwillingness to change how risk culture is approached and managed, the issue instead appears to be how to make a risk culture successful. The key issue from the UK members spoken to in the report appears to be one of disconnect between senior decision makers and those looking at the operational data, as well as being on the ground amongst staff and understanding their behaviours and attitudes.

An ACCA member who is an investment manager in the UK compared the accumulating operational risk losses at banks ‘like trying to extinguish forest fires’. He commented: “The fines and reputational damage in banking have been enormous in recent years. It is as if we know something needs to change about how we quantify these risks but, as an industry, we are not doing enough about it.”

Another ACCA UK member added: “We see time and time again that boards and senior management are more concerned with quarterly earnings and do not pay enough attention to strategic risks and how fast they materialise into something very costly.”

 

The role of behavioural factors in risk culture is a key takeaway from the report. It discusses the dynamics of risk being more about human behaviour than mathematical models or process design flaws, and it includes 10 action points for banks, highlighting how stronger partnerships between risk, support units, and accounting functions can make a profound difference.

Visit ACCA’s website for more information.

 

Global accountancy body in net zero first as profession steps up drive for sustainable future

ACCA (the Association of Chartered Certified Accountants) has become the first global professional accountancy body to have its net zero targets verified by the Science-Based Targets initiative.

 

The achievement highlights ACCA’s commitment to a sustainable future and is part of its larger focus on equipping and upskilling the accountancy profession across the world to drive the changes needed in businesses and organisations to achieve this.

 

Helen Brand, chief executive of ACCA, said: “The SBTi applies independent testing to net zero targets in line with climate science, and we’re delighted that it has recognised our approach and targets. It’s a great step forward on our journey to net zero.

 

“The accountancy profession has a critical role to play in driving good business decisions and best practice that will create more sustainable businesses and a better, greener future for all.

 

“We’re working hard to drive this transition through our 773,000 members and future members in 181 countries and our work to influence policymakers. And it’s important that we apply best practice in our own operations.”

 

ACCA is targeting a 50% reduction in carbon emissions by 2030 and net zero by 2045, using science-based best practice.

 

The Science Based Targets initiative (SBTi) drives ambitious climate action in the private sector by enabling organisations to set science-based emissions reduction targets. It brings together experts to provide organisations with independent assessment and validation of targets.

 

Find out more about the role of accountants in sustainability.

Global economy set for slow growth, high uncertainty for 2024, says ACCA chief economist

  • ACCA’s review of the current global economy suggests 2024 will be beset with risks and challenges
  • Slow growth, geopolitical risks, lagged impact of monetary tightening in 2023 and businesses approaching with caution are likely to shape

 

 

An inaugural annual economic prospects report by ACCA examines the outlook and major risks for the global economy and key countries. The report, 2024 Global Economic Outlook: Slow Growth High Uncertainty, sets out the key events to watch in a year packed with elections; examines three trends to watch closely; and interviews chief financial officers (CFOs) from across the globe.

 

Jonathan Ashworth, chief economist at ACCA and author of the report, said: “The global economy looks set to grow slowly once again in 2024, and the risks are skewed to the downside. The lagged impact of past monetary tightening could lead to an even more pronounced slowing in growth, and geopolitical risks remain very heightened. The busy political calendar, with elections scheduled in around 60 countries, including the US, the UK, India, and the European Parliament, adds a sizable extra degree of uncertainty and potential volatility.”

 

Ashworth added: “It could be risky for central banks to declare imminent victory in their battles against inflation” but suggested that: “Upside risks to the global economy in 2024 could perhaps come from continued rapid improvements on the inflation front, which could pave the way for quite an early and significant easing of monetary policy by central banks.”

 

But he warned that “this could risk sowing the seeds of higher inflation in 2025 and beyond.”

 

In addition to monitoring the usual ebb and flow of economic data, Ashworth suggested watching three key trends this year:

 

  • Further backsliding by governments on policies to achieve the green transition
  • Signs of rising geo-economic fragmentation
  • Developments with artificial intelligence (AI).

 

Ashworth said: “The first two could be particularly impacted by political developments through the year, and we will be watching for early signs that wider AI adoption is beginning to provide a much-needed boost to productivity growth in economies.”

 

Meanwhile, caution was the watch word from CFOs given the challenging global economic backdrop and the geopolitical developments and elections in many countries. Some businesses were naturally less impacted by cyclical economic developments, but a number were impacted by, or at risk from, structural changes related to trade, and supply chain issues. Most were experimenting with AI and other technologies in their businesses, while some noted the difficulty in attracting talent given the changing ways of working.

 

Read the full report here.

 

Please visit ACCA’s website for more information.