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Largest provider of carer services in Wales moves to new 6,000 sq ft Flintshire HQ after doubling workforce

THE largest provider of carer services in Wales unveiled new headquarters following a surge in demand.

The move comes after NEWCIS (North East Wales Carers Information Service) doubled its workforce post-pandemic while receiving more than 100 carer referrals a week from Wrexham, Flintshire and Denbighshire.

The organisation has moved to a nearly 6,000 square foot premises in Mold High Street – formerly Barclay’s Bank – and completely renovated the building to include a shop, offices, meeting rooms, disabled access and a pop-up space for community and health groups to utilise.

NEWCIS was supported by local businesses, notably St Asaph-based FFP Solutions, which helped them secure the funding to acquire the property, and Cilcain’s DC Wolfe Construction Ltd.

CEO Claire Sullivan – approaching 25 years with NEWCIS – said they also received a series of grants, including a Town Centre Property Improvement Grant, which helped the organisation take the “natural next step” and bring all its operations under one roof.

Now employing more than 50 staff and representing up to 24,000 carers in Wales, Claire says NEWCIS will continue to go from strength to strength.

“We are delighted to finally open; the process has been a real labour of love, but we are here and proud to be at the heart of Mold’s busy high street,” she said.

“Having such a large space and being on the ground floor makes us even more accessible, which is vital as we have carers who work with people living with dementia and disabilities, many of whom struggled to utilise some of our other bases.

“This location is perfect and gives us the opportunity to move things around when needed for events or larger training groups, and there is also an outdoor area we will look to develop for health and wellbeing projects.

“We hope our presence will be well received, especially the shop as it’s a real blank canvas, the footfall and passing traffic are unlike anything we’ve seen so we want to catch the eye and entice customers in to support us.”

Long-term plans also include a drop-in banking facility and the hosting of classes and workshops, including sewing and crafts, and parent and child sessions.

Claire is confident the move will create additional revenue streams and have a positive impact for years to come, and thanked FFP Solutions for helping them to achieve their vision.

“I would also like to thank Flintshire County Council, Mold Town Council and our amazing volunteers and board of trustees for their support throughout this process,” she said.

“It has taken a lot of time and effort to get to this point and there is more to come as we are going to do this step by step and in phases, but this is the perfect platform for us to do that and achieve our goals.”

Claire added: “We are receiving more than 100 referrals a week and that number is rising all the time, not just in north east Wales but in South Wales, where we are also supporting carers.

“This looks set to continue, especially following the pandemic as so many community and day centres closed for good.

“We will still be working across communities and are looking at opening other hubs in this region to bolster our outreach services, given the demand we are seeing, but for now we want to settle into our new home and continue delivering training, counselling, financial assistance, and advocacy to the tens of thousands of carers and families who need our help.”

FFP Solutions Director Richard Lloyd-Jones congratulated them on the redevelopment and said: “We were happy to play our part in helping NEWCIS acquire this property, it is perfect for their needs and I’m sure will be of great value to the community and their growing network of carers.

“Assisting organisations and businesses of all sizes in securing funding is one of our strengths, and this is another example where our services have been used to realise long-term ambitions – anyone else in that position should definitely get in touch to find out how we can help.”

For more news and information or to support NEWCIS, visit the website www.newcis.org.uk and follow them on social media.

Visit the website www.ffp-solutions.co.uk or email admin@ffp-solutions.co.uk for more information on FFP Solutions.

Largest provider of carer services in Wales moves to new 6,000 sq ft Flintshire HQ after doubling workforce

THE largest provider of carer services in Wales unveiled new headquarters following a surge in demand.

The move comes after NEWCIS (North East Wales Carers Information Service) doubled its workforce post-pandemic while receiving more than 100 carer referrals a week from Wrexham, Flintshire and Denbighshire.

The organisation has moved to a nearly 6,000 square foot premises in Mold High Street – formerly Barclay’s Bank – and completely renovated the building to include a shop, offices, meeting rooms, disabled access and a pop-up space for community and health groups to utilise.

NEWCIS was supported by local businesses, notably St Asaph-based FFP Solutions, which helped them secure the funding to acquire the property, and Cilcain’s DC Wolfe Construction Ltd.

CEO Claire Sullivan – approaching 25 years with NEWCIS – said they also received a series of grants, including a Town Centre Property Improvement Grant, which helped the organisation take the “natural next step” and bring all its operations under one roof.

Now employing more than 50 staff and representing up to 24,000 carers in Wales, Claire says NEWCIS will continue to go from strength to strength.

“We are delighted to finally open; the process has been a real labour of love, but we are here and proud to be at the heart of Mold’s busy high street,” she said.

“Having such a large space and being on the ground floor makes us even more accessible, which is vital as we have carers who work with people living with dementia and disabilities, many of whom struggled to utilise some of our other bases.

“This location is perfect and gives us the opportunity to move things around when needed for events or larger training groups, and there is also an outdoor area we will look to develop for health and wellbeing projects.

“We hope our presence will be well received, especially the shop as it’s a real blank canvas, the footfall and passing traffic are unlike anything we’ve seen so we want to catch the eye and entice customers in to support us.”

Long-term plans also include a drop-in banking facility and the hosting of classes and workshops, including sewing and crafts, and parent and child sessions.

Claire is confident the move will create additional revenue streams and have a positive impact for years to come, and thanked FFP Solutions for helping them to achieve their vision.

“I would also like to thank Flintshire County Council, Mold Town Council and our amazing volunteers and board of trustees for their support throughout this process,” she said.

“It has taken a lot of time and effort to get to this point and there is more to come as we are going to do this step by step and in phases, but this is the perfect platform for us to do that and achieve our goals.”

Claire added: “We are receiving more than 100 referrals a week and that number is rising all the time, not just in north east Wales but in South Wales, where we are also supporting carers.

“This looks set to continue, especially following the pandemic as so many community and day centres closed for good.

“We will still be working across communities and are looking at opening other hubs in this region to bolster our outreach services, given the demand we are seeing, but for now we want to settle into our new home and continue delivering training, counselling, financial assistance, and advocacy to the tens of thousands of carers and families who need our help.”

FFP Solutions Director Richard Lloyd-Jones congratulated them on the redevelopment and said: “We were happy to play our part in helping NEWCIS acquire this property, it is perfect for their needs and I’m sure will be of great value to the community and their growing network of carers.

“Assisting organisations and businesses of all sizes in securing funding is one of our strengths, and this is another example where our services have been used to realise long-term ambitions – anyone else in that position should definitely get in touch to find out how we can help.”

For more news and information or to support NEWCIS, visit the website www.newcis.org.uk and follow them on social media.

Visit the website www.ffp-solutions.co.uk or email admin@ffp-solutions.co.uk for more information on FFP Solutions.

Plumbing business opens new 20,000sqm HQ as part of multi-million pound expansion

A BOOMING bathroom business is preparing to open new headquarters and create more jobs as part of a multi-million-pound expansion.

Plumbworkz is putting the finishing touches to its 20,000 sqm warehouse and offices in Kinmel Bay, following refurbishment of its Rhuddlan showroom.

Director Gary Hughes thanked FFP Solutions in St Asaph for helping to secure a financial package that enables the company to grow even further in the years ahead.

Gary, from Abergele, launched the business in 2009, as a bathroom and kitchen fitter, before taking on his first premises in Rhuddlan.

Having relocated to Saltney and then Llay he is delighted to return to the area and looks forward to a bright future on Tir Llwyd Industrial Estate.

“The warehouse and offices should be ready to open soon, and we also have permission to build another 20,000 sqm facility next door, so there are big plans in the pipeline,” said Gary.

“Plumbworkz has gone from myself to 20 staff, we have grown organically over the last 15 years and faced challenges along the way, but they’ve all been overcome.

“We embraced ecommerce early on and that was a prime reason for an increase in sales, which really spiked in the pandemic when more and more people were investing in their properties because they were unable to travel or take a holiday.

“The world is constantly changing, and we’ve managed to move with the times, we’ve kept evolving and sell products to people all over the UK.

“The new site allows us to bring everything under one roof, every piece of furniture, every fixture and fitting will have a home. At present we have things in different places, different locations and in containers, so this will streamline everything from that perspective.”

He added: “The expansion is self-funded and that has been supported by FFP Solutions, who helped us to secure further finance. Without them we might not have got to this point, they helped me bring the vision to reality and were a pleasure to deal with.

“As a result, we will be able to meet demand, continue to increase turnover and continue supporting the local economy – thanks to our customers for their support, and to everyone who’s been with us on the journey to this point.”

FFP Solutions Director Richard Pape congratulated Gary on these developments and said: “We are pleased to have been able to secure financing so Plumbworkz could take this step and realise their exciting expansion plans.

“This is another example of an ambitious local business which has used our services to accomplish their goals and keep moving forward, successfully – anyone else in that position should definitely get in touch to find out how we can help.”

Visit the website www.ffp-solutions.co.uk or email admin@ffp-solutions.co.uk for more information on FFP Solutions.

For more on Plumbworkz, visit the website: www.plumbworkz.co.uk.

Golfer is fairway to achieving pro dream with backing of leading finance firm

A TALENTED golfer is a fairway to achieving his sporting dream with the support of an acclaimed finance firm.

FFP Solutions, based in St Asaph, is the new sponsor of up-and-coming North Wales star, Caolan Burford.

Having made waves as a junior player, the 18 year-old, from Rhyl, is already hitting the headlines in the men’s game.

A member of Rhuddlan Golf Club, Caolan – a former pupil at Christ the Word School – is now an important part of Wales’ Euro Nations Cup team and has one eye on Walker Cup selection for Great Britain and Ireland vs the USA at St Andrews in September.

He was the first Welshman since 2013 to win the Welsh Men’s Open Strokeplay, picking up the trophy last Spring, and wowed fans to reach the semi finals of the Spanish Amateur in March.

Caolan also tied for ninth place at the 128th Amateur Championship at Hillside just weeks ago.

FFP Solutions directors Richard Lloyd-Jones and Rich Pape – themselves members at Rhuddlan Golf Club – congratulated Caolan on his success.

“Caolan has got off to an incredible start in his career, he’s definitely one to watch and has a bright future in the sport,” said Richard.

Rich added: “We are pleased to be able to sponsor Caolan as he is now in a position where the tournaments come thick and fast, there is a lot of overseas travel and the opportunities get bigger, so as a company FFP Solutions is glad to be able to support him with that.”

In past months, Caolan has journeyed to Ecuador, Portugal and Spain, with upcoming appearances pencilled in at competitions in the US and Belgium.

Currently number 33 in the European Golf Rankings (www.europeangolfrankings.com), he thanked FFP Solutions for getting behind him at a key stage in his golfing career.

“This is my first season in men’s golf and there are a lot of tournaments so to have their support is fantastic,” said Caolan.

“I am still eligible to play junior events in the US so that is giving me more experience as I build up my name and keep working hard on the UK circuit.

“I’m practising every day and will keep working hard to achieve my ultimate ambition of becoming a professional golfer.”

FFP Solutions specialise in all types of Commercial and Property Finance. For more information visit the website www.ffp-solutions.co.uk or email admin@ffp-solutions.co.uk.

Sisters secure investment to buy care home as part of North Wales expansion

SISTERS expanded a successful care business and acquired their dream home with the support of a prominent finance firm.

FFP Solutions, based in St Asaph, secured “significant investment” for sisters Olwen Dean, Helen Darling, and Cathy Williams to purchase Chaseley House Care Home in Rhos-on-Sea.

The home will form part of their successful domiciliary care agency, Tender Loving Care Ltd in Llandudno Junction, which employs 85 staff.

Following in the footsteps of their mum Margaret, all three have decades of experience in the sector and even worked alongside her in their first jobs at a residential care home.

“TLC Ltd has provided care in the community for almost 15 years and did so throughout the pandemic, which was one of the toughest times the industry has faced,” said Olwen.

“It showed how important care workers are and made us reflect on our next steps as an organisation.

“From there the natural progression for us was to buy a care home where we can do what we do best.

“Our mum was in care, we are, and our daughters Andrea and Sarah have management roles with TLC, so this truly is a family business, and we are excited to see how things develop.”

After identifying Chaseley House as a location, FFP Solutions was tasked with brokering the deal.

Cathy said: “We needed financial support as our business bank would not consider the significant investment needed to move forward, which is why we contacted FFP.

“They came to our office to discuss options, loved our enthusiasm and the business and the rest is history, as they say.”

But it wasn’t all plain sailing, according to Helen: “The day we took over there were confirmed cases of Covid-19 with staff and residents, so we reintroduced PPE and other measures while having a very tough first few weeks with staffing issues.

“It meant we all had to roll up our sleeves and do what was necessary to provide care and a safe environment for those who avoided the virus, alongside those who tested positive.

“It was a case of sink or swim, and thankfully the three of us are decent swimmers!”

Thanking director Richard Lloyd-Jones and the team at FFP Solutions, Olwen added: “They have been fantastic to deal with, but we must also thank our families and employees for their high standards of service to clients and the community.

“We have big plans – staff are progressing towards being registered with Social Care Wales – and if the pandemic taught us anything it is how precious life is and how important people are.”

Richard congratulated them on their new venture and said: “The care sector has faced many challenges in recent years but TLC Ltd is an example of an organisation which will play a big part in taking it forward post-pandemic.

“We are delighted for Olwen, Helen and Cathy, from the moment I met them their energy and vision were so impressive, we wish them every success and were pleased to be able to help them step up to the next level in business.”

Visit the website www.ffp-solutions.co.uk or email admin@ffp-solutions.co.uk for more information on FFP Solutions.

For more information on Tender Loving Care Ltd, visit www.tenderlovingcare.org.uk or call 01492 592177.

Finance firm doubles workforce and secures major investment for revolutionary recycling plant

FFP SOLUTIONS has more than doubled its workforce and secured £35m for clients during the Coronavirus pandemic.

In just 12 months the North Wales firm unlocked millions of pounds for SMEs nationwide via the Coronavirus Business Interruption Loan Scheme (CBILS).

And now the St Asaph-based finance brokerage is aiming to support more people through the UK Government’s new Recovery Loan Scheme (RLS), the replacement for CBILS.

Having grown from four to 11 staff in the last year, FFP Solutions is even better placed to help those affected by the pandemic to access relevant funding.

Director Richard Lloyd-Jones said: “To have secured more than £35m through CBILS is a fantastic result for us, and there is still more to come.

“A lot of people missed out on CBILS because they had not been trading long enough or didn’t meet the lending criteria, and many still don’t know what they are entitled to. It was uncharted territory.

“We encourage them to get in touch because they may be eligible for the RLS and should capitalise on any support available.”

He added: “Throughout Covid it hasn’t just been a case of getting money into businesses to help them survive, for us it’s always been about long-term planning.

“As a result, so many of the companies we work with have pivoted and shown great innovation so they can move forward with confidence and be even more resilient in the future.”

Among the companies to have benefited from joining forces with FFP Solutions was Waring Waste Ltd.

The Nottinghamshire waste recycler is set to unveil a £3m facility transforming household and garden waste into ethanol for the aviation industry after completing a £1.5m refinancing package with Directors Richard Pape and Gareth Jones.

“We are delighted to be able to help organisations looking to diversify and create solutions to global issues,” said Gareth.

Richard added: “The way we as a business have been flexible and dynamic has enabled us to grow, but also to add significant value to the companies we work with, and Waring Waste is an example of that.”

Waring Waste owner John Brooke thanked FFP Solutions for helping to make his vision a reality.

“I have already invested more than £1m into our Wildmerpool site and this extra finance will enable us to implement the changes needed – including new technology, equipment and infrastructure – and open the facility this autumn,” said John.

“We will be able to produce up to 10 million litres of sustainable ethanol a year from around four tonnes of waste a day, so it’s a massive operation.

“Our workforce will double to almost 40 staff and the output will have a positive impact on our environment and the local economy, so we are so glad to have worked with FFP Solutions on bringing this huge project to fruition.”

Visit the website www.ffp-solutions.co.uk or email admin@ffp-solutions.co.uk for more information.

Alternatively, call 0800 783 3117 or follow them on social media at @FFPSolutions.

NOTES: The Recovery Loan Scheme (RLS) is to help businesses of any size access loans and other kinds of finance so they can recover after the pandemic and transition period. Up to £10m is available per business, and the UK Government guarantees 80% of the finance to the lender. No personal guarantees are required to be signed by the business owners up to £250,000. The scheme is open until December 31.