Tag Archives: SaaS

Food & Drink, News

Proofworks launches to unlock a new era of digital transformation in the spirits industry

Proofworks launches today with a proprietary SaaS solution to digitalise the entire spirits supply chain, from production, maturation and bottling, to customer engagement and digital ownership.

Combining user-friendly solutions with the latest in powerful Web3 technologies, the Proofworks platform surfaces previously unseen data and insights, allowing for optimisation and transparency at every stage of the product journey.

This is a key time for the spirits industry, as visibility of channel inventory becomes critical with category growth changes, and as increasing costs and supply chain disruption drive the need for greater efficiency. We’re also seeing changing consumer behaviours with an increased desire to connect in new, authentic and more meaningful ways.

Proofworks is enabling the connectivity of distilleries and warehouses through technologies such as NFC, RFID, QR codes and smart sensors. All this data is stored securely on blockchain and made accessible via the Proofworks platform.

As well as this powerful data being used to inform and optimise production, meet emerging compliance requirements and achieve sustainability goals, it is also empowering the end consumer experience.

A fundamental principle is that users don’t need to be familiar with blockchain concepts or Web3 technologies to engage with the tools and services. As broader adoption continues and valuable use-cases emerge, Proofworks believe these technologies provide spirits companies with a unique competitive advantage.

With successful live deployments in Scottish, Irish and American distilleries and warehouses, Proofworks is already seeing significant demand and has an ambitious roadmap of new features and services which will be released over the coming months. This includes CaskPassportTM and BottlePassportTM which aim to directly address the challenges of investment fraud and counterfeits, through digital deeds.

 

Proofworks began as Metacask in 2021, a Web3 marketplace reimagining the way consumers buy, collect and trade authentic real world assets (RWA) such as casks. After achieving immediate success with the auction of an ultra-rare 1991 Macallan cask for $2.3 million, Metacask has evolved to support the industry in translating new technology into meaningful experiences, now under the brand Proofworks, and will continue as a product in the Proofworks’ stable.

 

Supporting Proofworks’ ambitions, the company has strengthened its board with two key Non-Executive Director hires: Jane Grier, a regulatory compliance and financial crime expert for over 30 years holding senior roles at Bank of America, Deutsche Bank, Credit Suisse and Barclays and Duncan McFadzean, Managing Director at advisory firm Noble & Co where he has led whisky transactions over the past decade. Prior to this, Duncan worked for the Bank of Scotland as a Director of its £25bn Joint Ventures arm, Merrill Lynch and BlueCrest, a $10bn UK hedge fund.

 Jane and Duncan will work closely with Proofworks’ CEO, Rob Hollands, who joined in September 2023, and the wider leadership team, to drive the company’s rapid growth strategy and continued expansion in the UK, Europe, Asia and the United States.

 

Rob Hollands, CEO of Proofworks, says “We approach this from a position of respect, knowledge and passion for the spirits industry, and with a proven track record in creating innovations that deliver. Proofworks’ launch signifies an important milestone in the digitalisation of the sector. We’re on a mission to help the industry discover and implement future technologies to solve genuine business and consumer challenges.

“The digital landscape as we know it is at a point of significant change and we’re laying the foundations for brands to unlock future opportunities: from digital product passports and connected products, to the digitalisation of the supply-chain, as well as new incentive models to reward creators and communities.

 “With our new board members, we have a team of world class experts who together will launch and scale solutions that will help shape the future of the sector.”

 

Further information can be found at www.proofworks.com 

Fintech, News

Fintech startup Alloy launches in the UK

US fintech Alloy has launched in the UK, strengthening its presence in EMEA with key senior hires and office space in London.

Alloy’s Identity Decisioning Platform helps banks and fintech companies to make smarter and faster decisions about the risk profile of each customer, and keep them safe from financial crime. The platform connects to more than 170 data sources, enabling financial institutions to automate customer approval and account opening, and monitor transactions in real time. Over 350 companies around the world trust Alloy to help them simplify processes and respond rapidly to new risks.

Fraud is a more serious threat than ever before: 91% of financial institutions said that fraud has increased year-on-year, and 71% increased their spending on fraud prevention, according to recent Alloy data. In the UK alone, bank fraud cost consumers almost £610M in the first half of 2022.

With Alloy, clients see an average 48% reduction in fraud. UK fintechs now have access to the company’s full product range, enabling them to stay ahead of regulatory requirements and scale their operations with ease.

Alloy’s former COO Edwina Johnson has relocated to London to head up global expansion, while James Baston-Pitt, former Vice President at Onfido, will spearhead commercial initiatives as the EMEA Director of Growth. The UK team is currently hiring for roles across sales and partnerships, and will continue to build out its go-to-market and client services functions throughout the year.

Since Alloy was founded in 2015, the firm has helped more than 350 of North America’s most innovative banks and fintech startups prevent fraud and financial crime, including Carta, Ramp and Brex. Alloy has raised over $210M to date, reaching a $1.55BN valuation, and last year announced its expansion into 40 new countries. The company has doubled down on its commitment to EMEA by establishing a physical presence in London, its first local site outside the US.

Edwina Johnson, Head of Global at Alloy said: “For financial institutions to remain competitive in today’s market, cross-border functionality is no longer a major advantage – it’s a must. Fintech startups are now building with a global mindset from day one, and looking for technology partners who can scale with them, adapting to their changing business needs, appetite for risk, and compliance requirements.

“The UK is one of the world’s most powerful fintech hubs, and we can’t wait to help innovative local firms unlock their potential abroad. For too long, international expansion has involved trade-offs with risk management, but that doesn’t have to be the case. Alloy provides dynamic support for companies operating across multiple regulatory environments, so they can focus on growing their business without worrying about the threat of fraud.”

To learn more, visit Alloy.com.

News

Clarity Stack releases Agency Edition of its sales intelligence platform

2B sales intelligence provider, Clarity Stack, today releases an Agency Edition of its award-winning business data platform. The new edition, designed as a limited version of Clarity Stack’s full product offering, provides customers with access to its Contracts, Insights and Intel features along with a new user dashboard.

The Contracts feature includes the ability to search, analyse, and bid on live RFPs/tenders and find new business opportunities instantly. Meanwhile, the Insights and Intel features enable users to reach their prospects at the right time based on what’s happening in the business. They can browse through data such as spending increases, newly appointed decision-makers, recent investments, office moves, stated buyer intent, and mergers and acquisitions.

The fundamental difference between Clarity Stack’s new edition and the full platform is the lack of its prospecting database. Agency Edition users can still view all necessary prospect contact details within a particular contract opportunity. However, they cannot browse the full database of over 10million businesses and their direct contact details or build prospecting lists. This provides a more cost-efficient alternative to the complete sales intelligence platform for agencies and companies that do not need access to the prospecting area.

“Our new Agency Edition is aimed towards businesses who have no need for – or time and resources to benefit from – our full prospecting database and therefore only require live opportunities as and when they appear within the platform. They can then reach out to those businesses directly and act on those new opportunities right away,” explains Clarity Stack CEO, Ben Harper

 

About Clarity Stack

Clarity Stack were founded in 2018 and specialise in B2B data, insight and lead generation. Its mission is to help businesses sell better by harnessing the power of sales intelligence to enable teams to make better decisions.

The company is registered in the UK and US with its HQ situated in Warmington, near Peterborough, and employs more than 50 people across the two locations with more than 700 active customers. The software caters to all types of businesses around the world. Find out more at www.claritystack.com.

News

Chargebee enables subscription businesses to combat economic turmoil with 2022 Summer Product Release

Chargebee, the leading subscription management platform, today announced its Summer 2022 Product Release. The slate of new products and features is focused on enabling high-performing subscription businesses to monetise their existing customers and fend off the growing threats of a tumultuous economy. These new products help businesses build their cash reserves and maintain their customer base at a time when many businesses – and their customers – are struggling with the realities of inflation and drying up of venture capital, the lingering effects of COVID-19, and a decimated global supply chain.

The centrepiece of Chargebee’s Summer 2022 Product Release is Chargebee Retention, formerly Brightback, which, along with Chargebee Receivables (numberz), and RevRec (RevLock), all acquired by Chargebee over the last 18 months, represent Chargebee’s initial foray into becoming a true multi-product company.

Chargebee Retention allows businesses to focus on keeping the customers they already have at a time when both businesses and consumers are being forced to evaluate everything in their portfolios and make difficult decisions. Chargebee Retention enables businesses to customise cancellation experiences with offers geared towards continuing the customer relationship and allows businesses to test out personalised retention-magnet strategies to minimise voluntary churn and strengthen customer lifetime value with an ROI of as much as 800%.

“For subscription businesses, acquiring new customers is at least 2.5 times more expensive than upselling or expanding an existing customer. This factor can be even higher with intelligent automation that decreases customer churn while increasing the chances of expansion,” said Mark Thomason, IDC Research Director responsible for Digital Business Models and Monetisation practice. “While these retention capabilities are critical during these tumultuous times, keeping happy customers is always in vogue.”

Chargebee Receivables, formerly numberz, helps businesses improve their cash flow management processes by automating accounts receivable workflows. Subscription businesses will now be able to efficiently automate their entire accounts receivables workflow and process from purchase to payment. In addition, Chargebee Receivables also lets businesses proactively engage with customers on predicted payment failure to minimise involuntary churn and increase customer retention.

“Customer retention has become an even bigger focus for us over the past year or so,” said Bob Viscount, Vice President at Silhouette U. “The economy has changed a lot, and we’ve been looking for a solution that helps mitigate some of the cancellations we’ve been seeing. Customers have chosen to cancel due to cost and having an option to deflect some of these cancellations with a tailored offer in the moment has been a huge boost to our business. Chargebee Retention has proven to be a value-add to our business and has allowed us to provide customers with a comprehensive review of what they’d be giving up while also leveraging offers when needed. The results in a very short amount of time have convinced me that this needs to be a critical component to our business moving forward.”

The volatility of today’s market landscape has forced businesses to become adaptable and nimble in ways they hadn’t previously expected, tinkering with package and feature offerings and providing new and different services to customers at different price points. The new Chargebee Entitlements offers businesses more control over this new path and enables them to upsell to existing customers by showing them value. Chargebee Entitlements enables businesses to “value-test” and experiment with different packaging and pricing options, better control feature launches with roll-outs to small subsets of customers, and go to market faster. Chargebee Entitlements helps go-to-market teams provide feature access to customers beyond their plan on the flip of a switch, which can be used to incentivise plan upgrades and free-to-paid conversions.

“We’ve spent months engaging with our customers, learning the ins and outs of their businesses and working with them to determine what types of tools they want and need to face their current challenges head-on,” said John Pearce, Vice President of Product Management at Chargebee. “In those conversations, the focus almost always homed in on retaining customers, building long-lasting customer relationships and understanding how Chargebee can help businesses monetise their existing customer base. Chargebee Retention, Chargebee Receivables and Chargebee Entitlements are a direct result of our findings and our desire to give our customers exactly what they need to build and scale their businesses, even in these trying times.”

The complete list of features in Chargebee’s Summer 2022 Product Release, which also includes in-app purchase management, multi-entity management, integration with PandaDoc to manage quote-based subscription workflows, a RevRec integration that helps businesses recognise revenue in local currency and avoid challenges that hinder growth, and RevRec’s ASC 606 expense recognition, can be found here: https://www.chargebee.com/summer-release-2022/

Appointments, News

AWS technology leader joins Sorted to scale SaaS business and support retailers globally

  • New Chief Technology Officer brings a wealth of senior technical leadership experience from Amazon Web Services and The Hut Group
  • Company sees 219% growth in shipments since 2019, demonstrating demand for exceptional SaaS driven delivery experiences

London, 11 July, 2022: Sorted, the Delivery Experience Platform, has just announced the appointment of technology innovator Peter Ennis as its new Chief Technology Officer to scale its cloud platform globally. His focus on SaaS innovation will enable Sorted to deliver a best-in-class value proposition to both SMB and enterprise retailers as demand continues to soar.

At a time where 63% of consumers say a poor delivery service would stop them from purchasing from a company again, more brands are embracing software that streamlines ecommerce journeys. Peter Ennis has experience of building world-class cloud software and recently held senior technical leadership roles at Amazon Web Services (AWS) and The Hut Group (THG). His appointment as CTO will see the continued roll out of the Delivery Experience Platform to a wider base, offering market-leading delivery and returns solutions to retailers of all sizes.

In June 2022, the company saw a 49% increase of shipment volume through its Ship platform compared to the previous year, while its Track product saw a 127% increase during the same period. Retailers are turning to Sorted for more efficient carrier management and delivery tracking systems, to reduce the pressure on warehouse and customer service teams.

The platform, which grew its customers by 114% over the past three years as demand for ecommerce and online deliveries accelerated, is now looking to deliver exceptional delivery experiences to SMBs across the globe. Over this period, Sorted has also added Colin Tenwick as Non-Executive Chairman to the team, opened offices in London, and appointed Carmen Carey as its new CEO.

“Peter is a highly experienced leader with a strong track record of managing successful, technologically-driven organisations,” said Carmen Carey, Sorted CEO. “Throughout his 20+ years in the industry, he has combined his practical and business skills to deliver quality, scalable products and services in the most demanding of environments. This represents the next stage for Sorted as we pivot our cloud offering to support small and medium business internationally.”

“Customers are looking for gold-class customer service in ecommerce and it’s about how our technology will offer frictionless experiences for consumers, not to mention efficient and low-cost delivery and returns for small businesses all over the world,” said Peter. “In the face of yet another potential squeeze on retailers as inflation rises, brands need to invest in software that can help them navigate such a competitive market. Sorted helped customers thrive throughout the pandemic, and now is the time for us to scale our offering to do the same globally to help the new generation of SMB retailers.”

News, Tech

Clarity Stack announces major revamp to its sales intelligence software

Rapidly-growing sales intelligence SaaS provider, Clarity Stack, today announces the release of its new product offering along with a complete website and platform overhaul, giving customers the best experience to date.

The award-winning start-up company, founded in 2018 by entrepreneur Ben Harper, continues to enhance and evolve both its technology and vision for the future with this latest development, which sees the merging of its separate sales stack products into an all-in-one platform to streamline user experience and help businesses champion a more efficient sales process, enabling them to close more deals.

With the new product release, customers can build a tailored sales intelligence bundle that best suits their business requirements and current sales needs giving them greater flexibility; whether that be access to basic prospect contact details and business data, full access with additional features such as qualified, ready-to-buy sales leads, or something in between.

What’s more, shifting focus to one overarching platform and investing in cutting-edge machine learning technology allows Clarity Stack’s sales intelligence to become even more streamlined, accurate, and valuable to customers – enabling them to make more effective fact-based sales decisions for faster revenue growth.

“Following our successful rebrand in January 2022 and the launch of our mobile app in May, our new product release is the natural next step for us to provide further functionality enhancements and a better-quality service and user experience for our customers.” Said Clarity Stack founder and CEO, Ben Harper.

Scott Roberts, CTO, added, “After all the hard work that’s gone into building our new product offering, including a complete overhaul of our website, I’m looking forward to seeing our customers benefit from the changes we’ve implemented and ultimately win more business.”

 

About Clarity Stack

Clarity Stack were founded in 2018 and specialise in B2B data, insight and lead generation. Its mission is to help businesses sell better by harnessing the power of sales intelligence to enable teams to make better decisions.

The company is registered in the UK and US with its HQ situated in Warmington, near Peterborough, and employs more than 50 people across the two locations with more than 700 active customers. The software caters to all types of businesses around the world. Find out more at www.claritystack.com.

News

UK-based SaaS integration enabler Cyclr achieves SOC2 Type 2 compliance

Brighton, UK – 16 June 2022: Leading embedded iPaaS vendor, Cyclr, has announced it has achieved third party SOC2 Type 2 compliance. As an enabler of data transfer across a wide range of sources from APIs to customer databases, data security has always been one of the company’s highest priorities.

“As a UK/European company we have lived and breathed GDPR for many years and both data security and transparency have always been at the core to what we do,” commented Fraser Davidson, CEO of Cyclr. “However it is even better to now have this validated at the highest level by an external party. My team works hard every day to ensure we meet the most rigorous standards and they will wear this new badge with pride. The USA is one of our largest markets and it is for this reason that we have chosen to invest significant time and effort to demonstrate our ongoing compliance to US standards.”

“Cyclr has always had a solid commitment to putting our partners’ security and data protection first,” added Nic Butler, CTO, Cyclr. “We are constantly striving to make our controls and procedures best in class and are delighted to have achieved Level 2 accreditation. We understand that data security is never done, and we continue to work hard to ensure we maintain our partners’ trust.”

Developing integrations with other systems from scratch comes at a significant cost in both time and resources, and often acts as a major hurdle to market penetration for technology companies. Cyclr helps accelerate the integration delivery process and create a frictionless user journey between third parties at scale so software and SaaS innovators can focus on their own development, winning new clients, and growing their business.

Cyclr has built a library of over 400 API connectors that technology companies can choose to create white-label integrations. The library ranges from smaller niche services up to widely known global names such as Google Adwords, Hubspot, Microsoft Azure, Quickbooks, Slack, Stripe and Trello. The integrations can be installed quickly and span business functions such as accounting & billing, data tools, e-commerce, ERP, HR and marketing.

With direct experience of the challenges SaaS companies face when operating at scale, the founding team aims to be the ‘utility company’ to the API economy, providing the pipes and infrastructure to help software work together.

Having taken time to develop their system, the company has seen significant growth in the last few years. The team grew by 57% in 2021 and Cyclr secures a large majority of revenue from international clients.

News

Zoho Unifies Marketing Operations with New Platform Driving Business Growth

Zoho Corporation, a leading global technology company, today announced Zoho Marketing Plus, a new unified platform that enables CMOs to drive up performance through bringing together marketing sub-functions working on activities across campaign ideation, creation, execution, management and measurement.

This provides stakeholders across the entire marketing organisation with a single, shared view of critical information for improved collaboration and results. The new marketing platform increases the effectiveness of digital marketing strategies by giving marketing leaders a deeper understanding of prospect preferences and behaviours so they can deliver engaging, high-value experiences that increase the quality and volume of leads.

CMOs require their teams to use technology solutions that capture prospect insights in ways that add value to the business. Through automation and business intelligence, the platform synchronises data to help marketing teams better understand prospects, make more informed decisions, and ultimately provide better results, growth and potential revenue.

“Consumers and digital marketing continue to evolve at warp-speed, leaving marketers struggling to keep up. It’s becoming increasingly difficult to properly manage multiple campaigns, channels, potential customer profiles, data and ROI”, said Suvish Viswanathan, Head of European Marketing at Zoho. “The complexity of data and personalisation at scale only raises pressure on marketers and CMOs to deliver effective campaigns and revenue. By eliminating redundancies and confusions arising from multiple siloed solutions, Zoho Marketing Plus maximises efficiencies, productivity and team collaboration, allowing marketers to stay nimble. We have experienced that first-hand as we use Marketing Plus for our own campaigns in our 10K+ employee size company.  When marketers are not bogged down by operations, they can deliver creative campaigns that promote meaningful relationships between the brand, prospects and customers.”

The unified platform empowers marketing teams to build continuous, consistent and more personalised experiences for prospects through:

Improved Collaboration Across Campaigns: Marketing teams will be able to connect and collaborate on various projects in tandem and with ease, enabling users to create, manage, execute, and monitor individual activities, across different stakeholders, and accurately track the progress of each task and brand asset. The platform delivers a strong creative suite that empowers teams to develop and improve marketing assets through comments, with the ability to maintain version control with flexible sharing capabilities for both internal and external stakeholders.

Streamlined Management of Marketing Projects: Brand Studio eliminates the need for siloed solutions by serving as the centralised workplace where marketing campaigns can be created and managed. Users strengthen the brand from a single, unified platform where they can oversee all marketing strategies and progress. Capabilities like Brand Assets, powered by Zoho Workdrive, for example, help digital marketers better manage documents and assets, serving as the repository for all project support materials.

Unified Digital Brand Asset Creation and Repository: Documents, presentations, sheets, videos, and other files can be kept in a single shared space, making assets easy to locate, reuse, or share. Machine-learning-powered search capabilities streamline team efforts, quickly and accurately locating the correct file.

Strong Marketing Automation Capabilities: Prospect insights are surfaced through AI-powered data analysis, which activates marketers to design the journeys customers and prospects respond to best. The platform properly tracks engagement and response data of prospects, giving marketing teams insights to improve their journeys over time. This clear and granular understanding of prospect behaviours gives marketers the ability to collaborate with prospects like never before, ultimately delivering experiences that speak to their unique wants and needs.

Omnichannel Engagement: Prospects bounce between channels and devices regularly, yet marketing teams can be ill-equipped to adapt to this rapid movement. Zoho enables marketing teams to access and manage all channels, driving better connections with prospects and brand engagement. Email campaigns, social media, surveys, webinars, events, and more can all be created and managed from one single interface within the platform.

Supported Integrations: Zoho’s new marketing platform supports strong integrations with third-party solutions, making it easy to share data and insights where needed. For example, sales teams can connect insights from Zoho CRM to existing systems like Salesforce, Microsoft, HubSpot, and more to help measure how much marketing spend is converting to sales. Other key integrations across finance, commerce, and event management strengthen the connections between apps that marketers already have in their arsenal. Platform integrations include Google Ads, Facebook Ads, Google Analytics, Google Search console, YouTube, Survey Monkey; on the finance side it integrates with QuickBooks, Xero, Stripe; on the commerce front it integrates with WooCommerce and Shopify; and on the events front, it integrates with Eventbrite. Integrations can be accessed via Zoho Marketplace from the Campaigns and Analytics sections of the platform.

Advanced Data/Marketing Analytics: Real-time data aggregation and analytics deliver business intelligence that helps marketing teams and leaders determine true marketing ROI. Integrations further support a more accurate view of impact, ROI, and revenue growth projections.

The unified platform includes a vast array of integrated capabilities aimed at helping digital marketers achieve greater results through simplified processes, tighter collaboration, shared assets, and consistent data. Zoho Marketing Plus combines the capabilities of multiple Zoho applications including Campaigns, Social, Webinar, Analytics, Marketing Automation, Workdrive, PageSense, Survey, and Backstage. This newest iteration of Marketing Plus will continue to evolve through tighter integrations with existing Zoho tools such as Cliq, as well as new apps including LandingPage, a no-code page builder that enables marketers to create high-converting website landing pages in minutes without needing a developer-level skillset.

News, Retail

Peak Technologies and Keephub Launch Partnership to Help Retailers Improve Operational Efficiency, Employee Engagement and Communication

The Combination of Peak Technologies’ M-Netics software suite and Keephub’s SaaS platform provides retailers with the tools they need to empower employees and improve customer service

CHIPPENHAM, WILTSHIRE – UK (25 April 2022) – Peak Technologies, the market-leading provider of digital supply chain, mobile workforce and retail solutions featuring the M-Netics software suite, has announced a new partnership with Keephub, the SaaS-based communication platform that offers leading retailers and other companies with mobile workers a one-stop-shop solution for increasing engagement and a more efficient and qualitative work process.

Peak Technologies’ M-Netics retail software is a complete suite of retail applications designed for use from the warehouse (M-Netics eTrack), to the store (M-Netics Retail) and to the point of final delivery (M-Netics ePOD). The M-Netics eTrack solution facilitates the tracking of items through a logistics operation, providing a track scan audit trail, validated containerisation and de-containerisation, marshalling, vehicle loading and dispatch. The M-Netics retail solution for instore operations is used by staff to provide improved customer service, real-time stock visibility and multi-channel fulfilment. The M-Netics ePOD solution streamlines, automates and manages every aspect of a customer’s delivery operation.

“The Peak Technologies M-Netics retail suite is a complete end-to-end mobility solution for enterprise retail organisations delivering increased visibility and productivity from the stock room to the retail floor and beyond,” says René Schrama, UK Managing Director for Peak Technologies. “Through our partnership with Keephub, we are now able to extend our value add to the mobile worker in a retail setting by also offering additional capabilities to improve employee engagement, internal communication and task management,” added Schrama.

Keephub is a SaaS-based communication platform for non-desk employees offering leading companies a modern one-stop-shop solution for increasing engagement and a more efficient and qualitative work process. The technology provides a frictionless user experience on the mobile device of the non-desk employee and managers.

“We are extremely excited about our new partnership with Peak Technologies because our solutions are both designed at their core to help achieve operational excellence for a mobile workforce. Peak’s competence is mobilising business processes across the enterprise retail spectrum while Keephub is focussed on empowering, engaging, and connecting the mobile worker to drive efficiency and improve customer service,” says Bernard Schreiner, Commercial Director, Keephub. “Our solutions are very complementary and allow a retailer to meet evolving customer needs with Peak’s M-Netics software suite while also keeping employees motivated and connected with Keephub’s software all resulting in giving employees everything they need to perform better,” added Schreiner.

Peak Technologies will be presenting its M-Netics Retail software solutions at the Retail Technology Show 2022 on Stand 6C60 on 26-27 April @ Olympia, London. Peak Technologies will also be showcasing its new partnership with Keephub and other retail technology partnerships at their stand:

https://www.retailtechnologyshow.com/exhibitors/peak-technologies

News

MYCOM OSI supports Amazon Elastic Kubernetes Service (Amazon EKS) for its suite of Service Assurance applications

LONDON, UK – Apr 19th, 2022 – MYCOM OSI, a leading independent provider of Assurance, Automation and Analytics solutions to Communications Service Providers (CSPs) announced today that it has implemented support for Amazon Elastic Kubernetes Service (Amazon EKS) as the foundational service for its EAA (Experience Assurance and Analytics) suite of Service Assurance applications. With this enhancement, MYCOM OSI can improve the efficiency and flexibility of its EAA Cloud Service SaaS platform and bring-your-own-cloud (BYOC) option.

CSPs require support for choice of multiple SaaS platform vendors and the flexibility to select different compute options. They require support in improving cost-efficiencies while maintaining existing investments and skillsets with multiple platform vendors.

Amazon EKS foundational service for Service Assurance applications offers several benefits to CSPs. It provides higher platform vendor flexibility for BYOC customers. By enabling Amazon EKS support for SaaS tenants, it unlocks efficiencies by supporting a broader array of Amazon EC2 instance types by using software from a vast open-source ecosystem. Amazon EKS serves as a key building block of the MYCOM OSI EAA SaaS platform, providing a production-grade managed Kubernetes service that reduces the operational overhead of running Kubernetes.

“MYCOM OSI is delighted to enhance its Service Assurance offering through the support of Amazon EKS,” said Mounir Ladki, CTO at MYCOM OSI. “Amazon EKS is in high demand by the CSPs, as it offers a broad capability set. After building application support for EKS, MYCOM OSI can provide an environment for co-innovation with its customers and support them in their strategic objectives for automation and delivery of digital services on 5G.”

To arrange a discussion with MYCOM OSI and find out more about its offerings, click here: https://mycom-osi.com/contact/ or contact the team at info@mycom-osi.com.