Protection adviser teams up with RedArc after personal tragedy highlights value of free emotional support

Finance North, the specialist protection adviser based in Cheshire, has today announced its partnership with RedArc in order for its clients to benefit from the practical advice and emotional support provided by the company’s nurse advisers. The service will be available at no additional cost to individual and business protection clients who don’t already have RedArc services built in to their selected policies.

The importance of support beyond financial is well known to owner-manager Mark Roberts. He experienced the benefits of RedArc support first hand when his wife died in 2010: Mark’s wife received both medical and emotional support whilst she was undergoing treatment.

Having taken time out of the business to run a £1m appeal for the hospital she was treated at, and set up a national cancer charity (for which he was awarded a British Empire Medal by Her Majesty The Queen), he wanted to remove barriers that would prevent other people from receiving the support which he found so invaluable.

The agreement between Finance North and RedArc begins on 1 December 2017. Around 70 per cent of Finance North’s business is currently individual, 5 per cent business and 20 per cent group but the company is aiming to specifically grow the number of group and business protection clients, believing that many SMEs are under-insured or uninsured.

Mark Roberts, Owner, Finance North said:

“Unfortunately I’ve had first-hand experience of a claim and being a specialist protection adviser means that I can help others understand how difficult it can be to cope when you or a loved one is diagnosed with a serious illness. Most people think it won’t happen to them but the statistics for some illnesses such as cancer and diabetes show a different story. Having a professional medical expert on standby to help navigate the NHS, understand diagnoses & treatment options, as well as provide every-day practical advice and emotional guidance is just as important as the financial support.”

Christine Husbands, MD, RedArc said:

“We’re proud to be part of the legacy that Mark and Finance North are creating. Protection insurances and their inherent benefits are often considered as unnecessary or exclusive for many individuals and it’s a breath of fresh air for a company to be really tackling this lack of understanding with its clients so directly. They really are putting their money where their mouth is.”

Mark previously spent 14 years with Barclays, and 7 years in wealth management before Finance North was founded in 2008. The company also offers a free basic Will writing service to all individual protection clients and will donate £15 to Sands, the stillbirth and neonatal deaths charity for every for every family protection policy the company writes in 2018.