Housing recruitment firm pivots to ensure sustainable growth

Specialist recruitment consultancy, Andersen James, is investing a significant sum to reshape its business model and offer a new strategic service to clients to ensure sustainable growth following the COVID-19 crisis.

The North West-based firm, which also operates nationally and places talent in New York, has pivoted its business model as a result of the coronavirus pandemic. Andersen James, who has just celebrated its 5th birthday in October, has introduced a new innovative strategic partnerships service to support clients in driving better attraction, recruitment and retention of talent.

The new strategic partnerships service ensures Andersen James can add even more value to its clients through amplifying its partners’ brands, incorporating innovative technology and methodology to help with more informative hiring decisions, and implementing processes to improve the retention of talent, all whilst reducing overall costs for clients.

Having invested heavily in infrastructure and technology to bring the new service to fruition, Andersen James also plans to expand its operations across the UK and the USA markets, grow its presence in private and public sector housing, and has also enlisted the support of marketing communications agency, Jam.

The firm is also set to increase its headcount by 170%, with recent senior appointments including operations director, Rick Ollerton, non-exec chairman, Alex Arnot, and outsourced finance director, Dan Cooper of Ryecroft Glenton, through its Outsourced | FD proposition. It will also work with leading recruitment trainer, Barum Jeffries of reclearn, to develop and upskill its sales and leadership team.

Demonstrating strength and resilience through the coronavirus pandemic, Andersen James secured two major client wins with regeneration firm, Urban Splash, and housing association, Riverside.

The Urban Splash long term exclusive partnership will involve Andersen James supporting to deliver talent and overhauling the candidate journey, whilst its consultancy work with Riverside has included implementing a dedicated BAME talent strategy and planning a wider talent acquisition strategy for the group, with the hopes of setting the standards and ensuring best practice for recruitment in the housing industry as a whole.

James Leighton, Managing Director of Andersen James, said: “We made the decision to reshape our business model and invest heavily in our strategic partnerships to not only secure sustainable growth, but also set us up for future growth. While we’re still supporting our customers with traditional recruitment strategies, through our new direction, we can continue to provide leading recruitment processes and consultancy as well as demonstrating strategic value to support our clients with long-term mutually beneficial partnerships.”

Andersen James is a specialist recruitment partner for the housing sector and offers strategic partnerships in the attracting, recruiting and retention of talent.