Aon research finds that UK employers have an organisational wellbeing strategy gap despite recognising its importance

Aon plc (NYSE: AON), a leading global professional services firm, has said its 2022-2023 Global Wellbeing Survey shows that UK organisations have a wellbeing strategy gap. Among UK respondents, 74 percent said that wellbeing has increased in importance and 92 percent said their organisations have wellbeing initiatives. However, just 29 percent said wellbeing is fully integrated into their overall business and talent strategy.

UK respondents differ from other regions: 60 percent of mainland European respondents and 63 percent of global respondents reported that wellbeing has increased in importance. Additionally, the strategic gap is smaller for other regions: 38 percent of mainland European companies and 41 percent of global companies said that wellbeing is fully integrated into their overall business and talent strategy. When asked why the organisation was not prioritising wellbeing, by far the largest reason in the UK was that “leaders have other focuses” at 29 percent. The next highest reason, at 14 percent, was that respondents “haven’t thought about it”.

The survey asked respondents which important business issues could be impacted by wellbeing initiatives. The top three UK answers were employee performance and productivity (39 percent), employee satisfaction and engagement (39 percent), and loyalty and retention (35 percent).

Letitia Rowlin, principal strategic consultant for Health Solutions at Aon in the UK, said:

“A multitude of recent developments, not least the COVID-19 pandemic, has seen wellbeing become a far higher priority in UK organisations as they strive to build a more resilient workforce. Decision makers also increasingly see a link between employee wellbeing and productivity, performance and engagement. However, the UK remains behind when it comes to fully integrated strategic choices and funding.

“For instance, when it comes to funding, 24 percent of UK organisations allocate 4 percent or more of their overall company and benefits funding to wellbeing. This is far behind other regions. Among mainland European companies, 33 percent of organisations commit this amount to wellbeing while this is true for 38 percent of global organisations.”

Letitia Rowlin continued:

“The UK also has a fragmented approach to wellbeing, with many organisations implementing wellbeing initiatives, but far fewer using a data-led approach to tackle the specific issues that are unique to their situation. Using data gives clarity and confidence to make better decisions, applies funding in a strategic way and enables measurement of results.”

Aon’s Global Wellbeing Survey shows UK employers’ top three priorities overall, which are “attracting or retaining” talent, “employee wellbeing” and “profits and financial margins”. This represents a shift in priorities from 2020, when UK employers reported their top three priorities as “meeting financial targets”, “evolving market and meeting changing needs” and “meeting customer needs”.

Letitia Rowlin said:

“Wellbeing has become a differentiator in the war for talent. Employees and candidates want to see that their employer cares, and employers who support employees’ wellbeing gain in improved productivity and performance.”

Aon conducted the survey of human resources and benefits leaders from more than 1,100 companies across 46 countries and multiple industries in collaboration with IPSOS, a leading global market research company, between August and November of 2022.

Explore findings of Aon’s 2022-2023 Global Wellbeing Survey here.

To learn more about the impact of wellbeing programmes on organisational performance, access the 2020 Global Wellbeing Survey here and listen to episode six of the “On Aon” podcast here.

About Aon

Aon plc (NYSE: AON) exists to shape decisions for the better — to protect and enrich the lives of people around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them the clarity and confidence to make better decisions to protect and grow their business.