Record high levels of commitment and engagement for construction workers compared to other industries

  • The industry has the top Engagement Index Score at 77% compared with 71% across other sectors
  • Construction workers feel 17% more positive about working at their organisation than others
  • ‘Committed’ is the most selected positive emotion for this sector with 45% of employees choosing this answer
  • Insight from over 60,000 employees in the construction sector

The construction industry has the highest Engagement Index Score in comparison to other sectors, according to the latest research from Inpulse, experts in employee engagement.

Over 60,000 construction employees have been surveyed. Their responses revealed that they are more engaged than employees from the retail, transport, education, finance, recruitment, legal, healthcare and technology sectors. Employees in the construction industry have an Engagement Index Score of 77%, in comparison to an average of 71% across the other sectors.

In addition, when asked how positive they felt about their employers, construction workers scored 17% higher than the other industries. In fact, 63% of construction workers feel positive about their workplaces, with the most selected positive emotions being committed, valued and happy. Only 16% feel negatively selecting irritated, frustrated and stressed.

Jodie Harrison, Insights Consultant at Inpulse, said:

“Historically, construction has been a very operations-focused industry. However, these scores reflect the sector’s devotion towards making a transformational change to improve employee engagement and experience. Looking after people and connecting with teams is now given the same respect and investment as other business-critical topics such as safety. We see buy-in from execs and senior leaders, where focusing on employee engagement generates a higher Return-on-Investment (ROI) than focussing solely on profit.”

Breaking the numbers down further, 76% of construction workers felt they had an opportunity to share their ideas to improve the business compared to the average of 58% amongst other sectors. Moreover, 75% would recommend their company as a great place to work compared to an average of 66%.

The industry only scored lower when asked about effective collaboration between departments (61% vs an average of 65%) and long-term career opportunities (57% vs an average of 58%).

Harrison explains:

“Workload-related stress is an ongoing issue facing most organisations, but in industries with a dispersed workforce, like construction, this stress is surpassed by irritation. Outdated systems and processes impact how people work together, resulting in poor cross-team collaboration. This can result in workplace silos which cause delays, inefficiencies and hinder the ability of the business to operate as one.”

Harrison continues:

“Ensuring people can see a path to continue their career within their organisation is crucial to retaining talent and building a skilled workforce. In this sector, where changing projects or work locations is the norm, sharing the work pipeline and what it means for each individual is critical to avoid anxiety and fears around job security, especially during a cost-of-living crisis. Despite this, construction is an industry where people enjoy their jobs, as opposed to office-type positions where we have seen the rise of quiet quitting, for instance.

“Fortunately, with high levels of commitment still intact, construction organisations can prevent negativity from spreading by looking at ways to modernise technology, facilitate positive colleague interactions and show that they are listening to people’s feedback and feelings, particularly during times of change and uncertainty”, concludes Harrison.