House Buy Fast is celebrating receiving a major award for the standard of its customer service.

The property firm won the Feefo Platinum Trusted Service Award, an independent seal of excellence. It recognises businesses that consistently deliver a world-class experience for its customers.

Jonathan Rolande, the founder of House Buy Fast, said: “We’re so excited to receive a Platinum Trusted Service Award from Feefo. Keeping our customers happy is our priority. So, the fact that this award is based on feedback from real customers gives us confidence we are providing an exceptional level of service.

“The award reflects how hard our staff work to listen to our customers – I’m delighted! As we enter 2024, we’ll continue to listen to our customers and aim to deliver what our customers want.”

Congratulating Jonathan on winning this year’s award, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

“A particular congratulations to House Buy Fast for winning a Platinum Trusted Service Award by providing great customer service consistently over a number of years. I look forward to seeing them continue to achieve next year and beyond.”