Reading, Berkshire – October 11, 2024 – Canalys, a leading global technology market analyst firm with a distinct channel focus, has announced Ultima as one of three IT technology service providers that have fully embraced artificial intelligence (AI) within their operations and customer propositions. This statement was made at the Canalys EMEA Forum, held in Berlin from October 8-10, 2024.
Alastair Edwards, Chief Analyst at Canalys, characterised Ultima as “a new breed of AI-powered technology providers,” and noted, “They’re extending AI and Automation into many of their offerings to really enhance their services. But what they’re also doing is driving an organisational change, top to bottom—educating everyone internally about how AI can be deployed.”
Ultima’s progressive approach to integrating AI into their services and operations has marked them as a leader in the field. Significant achievements include established expertise in Business Process Automation, and being selected as one of three early start Microsoft 365 Copilot partners.
Matt Hudson, CTO at Ultima, who attended the Forum and was a speaker on a panel discussing AI and Datacentre alongside other leading technology providers such as Dell and HPE, remarked: “It was incredible to be recognised for the efforts which we have actively invested in and accelerated over the past 12 months. We have established not just an Office of the CTO but a Centre of Excellence for Data and AI with the intention to be recognised as the partner of choice for our clients looking to leverage the benefits of AI both operationally and as an accelerator for growth and new opportunity. It is a proud moment to be recognised for our efforts by such a prestigious channel analyst house such as Canalys.”
The recognition by Canalys underscores Ultima’s commitment to innovation and excellence, positioning them as a leading AI-driven technology provider in the industry. Canalys delivers channels and tech analysis, data, and events to ensure tech industry vendors and service providers overachieve, making this accolade particularly significant.
About Ultima:
Ultima is a pioneering IT technology managed service provider, dedicated to harnessing the power of AI to drive forward-thinking solutions and operational excellence for UK based private and public sector organisations. With a strong emphasis on innovation, Ultima continues to set benchmarks in the technology services industry, aiming to be the partner of choice for clients seeking to leverage the transformative potential of AI and Automation across Cloud, Security and Digital Workspace
About Canalys:
Canalys is a globally leading technology market analyst firm that offers unparalleled insights and analysis in the tech industry. With a focus on the IT channel, Canalys provides data and events designed to help technology vendors and service providers achieve outstanding performance.
Canalys was established in September 1998 with a vision from its founders to bridge the gap for channel-focused IT research in the market. 25 years into this vision, the commitment to being channel-centric and providing accurate and timely data to the technology industry has remained steadfast.