NetSec Brings Heimdal MXDR to Small UK Businesses

NetSec now offers Heimdal MXDR as part of their Managed IT Services for Small Businesses. Heimdal MXDR is a fully managed, 24/7 Extended Detection and Response (XDR) service. This new offering delivers enterprise-grade threat monitoring and incident response to small UK businesses as part of NetSec’s unified IT services package. Small businesses can benefit from round-the-clock security intelligence, with sophisticated detection technology feeding alerts to NetSec’s dedicated team along with expert Security Operations Centre (SOC) analysts. In practice, this means any suspicious activity on endpoints, networks or the cloud is picked up in real time and escalated instantly to expert responders.

24/7 Threat Detection and Response

Heimdal MXDR provides small companies with a level of protection previously reserved for large enterprises. Key features include:

• Real-time 24/7 monitoring: Continuous surveillance of networks, endpoints, cloud services and email, ensuring threats are caught early.
• Proactive threat hunting: Global threat intelligence and analytics track down hidden or emerging attacks before they cause damage.
• Expert-driven response: Trained security analysts investigate and act on alerts in real time (for example, isolating infected devices or blocking malicious traffic).
• Extended coverage: Protection reaches beyond standard endpoint security to include servers, cloud applications and communication platforms.
• Seamless integration: MXDR works alongside existing security tools managed by NetSec, boosting their effectiveness without requiring major changes.

These capabilities mean that even a small business can have a powerful SOC watching its systems 24/7. An agent on each device collects behavioural data, which is analysed with AI and machine learning. Any detected anomalies are immediately sent to NetSec’s Heimdal Security Operations Centre. From there, experts take rapid action, stopping attacks in their tracks and guiding remediation, blending automated defence with human oversight.

Integration with NetSec’s Unified IT Platform

Heimdal MXDR slots seamlessly into NetSec’s existing managed IT and cybersecurity offering. The MXDR platform adds an advanced intelligence layer on top of the firewalls, antivirus, email filters and other tools that NetSec already provides and manages for clients.

Because MXDR integrates with the customer’s full IT environment, it offers unified visibility across all devices and systems. NetSec analysts can see consolidated dashboards of device risk scores and global threat feeds, meaning multi-stage attacks can be spotted before they spread. In short, integrating Heimdal MXDR into NetSec’s managed services gives clients 24/7 threat detection and response from a single, trusted platform.

Empowering Small UK Businesses

By bringing Heimdal MXDR into its service portfolio, NetSec is putting enterprise-grade security within reach of small UK businesses. This solution brings enterprise-grade detection and response within reach of small and medium-sized organisations. In practical terms, it greatly cuts the time between breach and response, and strengthens defences against ransomware, phishing and other modern threats. Whether a company is already a NetSec client or is exploring managed cybersecurity for the first time, the team can help assess how Heimdal MXDR fits into its IT strategy. The goal is clear: give growing businesses the confidence that their data and reputation are protected day and night with a fully managed, around-the-clock security service.

About NetSec

NetSec is a Cardiff-based managed IT and cybersecurity provider specialising in unified, all-in-one solutions for growing businesses. The company serves as a unified supplier for all business IT needs, consolidating support, strategy and security under one roof so companies can focus on growth. NetSec’s team holds industry-standard certifications (including ISO 27001 and Cyber Essentials) and is a member of the UK’s NCSC CyberFirst scheme, ensuring the highest standards of data protection. The firm has also earned industry recognition – it was named SuperOps “Emerging MSP of the Year”, reflecting its award-winning service and proactive approach. With its certified expertise and unified approach, NetSec continues to bring cutting-edge IT and security services to ambitious small businesses.