Jack Underwood: How engaging directly with your customers is central to developing a great app experience
Written by Jack Underwood, Founder and CEO of Circuit In the world of tech, there’s few things as frustrating as...
Customer Experience
Nicola Buckley: Taking Your Customer Experience to the Next Level
By Nicola Buckley, Executive Vice President, Global Service Delivery, Park Place Technologies During the past year, businesses around the world...
New Research Shows Only Half of Organizations Worldwide Say They Are Well Prepared to Support Customer Engagement in the COVID Era and Beyond
A Troubling Engagement Capacity Gap Has Emerged, and 82 Percent Believe Challenges to Manage Customer Engagement Will Only Increase This...
Experimenting – the best bet you’ll place this year
User experience expert highlights three types of business experiments to create growth opportunities in 2021. Finding ‘hidden’ revenues is something...
