- Turn Down and Save from Loop opens up the Demand Flexibility Service (DFS) to 17 million smart meter households
- The scheme pays customers for using less electricity during peak times
- Over £120,000 was paid out last year from Loop’s Turn Down and Save; of which £20,000 was donated to the UK’s top energy poverty charity
- Without government energy bill support, households are set for higher bills this winter despite lower price cap
With many Brits set to struggle with their energy bills this winter despite the reduced price cap, Loop has committed to supporting consumers again as it re-launches its Turn Down and Save scheme from Wednesday 1st November 2023.
Turn Down and Save (TDAS) rewards users of the leading free smart meter app for consuming less energy during peak times, in at least ten national energy-saving ‘events’ starting this winter.
During the events, which typically last an hour, all participating households are paid £2.50 per kWh saved.
Without the government’s energy bill support, which provided households with £400 last winter, TDAS encourages users to manage and reduce their energy costs, while making savings. In the winter 2022/23 scheme, Loop paid over £100,000 to participating households and users of the Loop app donated over £20,000 to the UK’s top energy poverty charity.
Turn Down and Save offers three benefits to households:
- Earn rewards: Through the events, households build up rewards which can be turned into vouchers.
- Donate to charity: Participating households can choose to donate earnings to charitable organisations. Last year, Loop users donated over £20,000 to the UK’s top energy poverty charity.
- Helps reduce bills: By actively monitoring energy usage, participants can gain a better understanding of how they use energy and understand the simple swaps that can lead to big savings in their home
Additionally, those with higher average usage during peak times – for example, larger households, those who require electric vehicle charging or have electric heating – could save even more by adjusting their usage outside of peak hours.
By shifting energy usage away from peak times, the National Grid can more sustainably manage the UK’s electricity needs, reducing the reliance on costly and environmentally harmful energy sources.
Loop’s Turn Down and Save scheme is open to anyone with a smart meter: currently 17 million households1, an increase of over 3 million, compared to when the scheme was launched last year2.
To learn when the first Turn Down and Save event will take place, download the free Loop app from the App Store or Google Play.
Dr Steve Buckley, Head of Product and Data Science at Loop, comments: “We’re pleased to re-open the Demand Flexibility Scheme to millions of bill payers, in particular those who may not have access to the scheme via their energy supplier. With the government’s energy bill support coming to an end in March, we want to support our users in any way we can. Our Turn Down and Save scheme is a great way to understand how your home uses energy and the simple lifestyle changes that can help you reduce your energy consumption.
“We would encourage all eligible households to get involved. As homes get smarter – with more large devices able to choose when they use electricity – services like DFS will allow homes to play an increasingly valuable role in balancing supply and demand.
“It’s also an example of how Loop, as a small technology business, can provide valuable services to customers that their utilities can’t or won’t. Every week we sign up thousands of new customers who can’t access their own smart meter data through their supplier. This limits their ability to manage their energy use and control their spending. And with the current cost of living crisis – plus the backdrop of net zero targets – we know how critical it is to give households visibility and control of their spending and energy use.”