Why AI ‘superagents’ will help rather than replace contact centre employees
Many professionals have expressed concern at job losses being created by the use of AI in contact centres - however,...
Many professionals have expressed concern at job losses being created by the use of AI in contact centres - however,...
The abolition of tribunal fees last year has seen claim levels soar, and new GDPR rules give HR even more...
Managing the legal implications of work-related driving when employees use their own vehicles is often a thorny issue for HR...
Greater Manchester Buses (South), better known as Stagecoach have been ordered to pay £41,000 to former employee Jayson Andrews after...
While a recent announcement that doctors and nurses will now be exempt from Tier 2 visa caps, enabling the NHS to recruit...
New Research from Group Risk Development (GRiD), the industry body for the group risk protection sector, reveals that larger employers...
A new report from the Association of Professional staffing (APSCo) has identified that the recruitment profession has a vital role...
Guest blog by Liam Butler, AVP EMEA, SumTotal, a Skillsoft company A recent survey found that more than 55%...
New research commissioned by Centrify has revealed that more than a third of senior executives perceive that younger employees are the “main...
The Association of Professional Staffing Companies (APSCo), which represents many recruitment organisations within the UK, has welcomed this month’s announcement...