Tag Archives: corona virus

Will The International Datacentre Sector Survive The 14 Day Quarantine?

Stephen Whatling, Chairman at BCS, considers the impact a 14 day quarantine period could have on the datacentre sector

The latest proposals by many countries, including the UK, to implement a 14-day quarantine period for people arriving from overseas has divided the UK between those that think it should have been sooner and others that see their hopes of a summer holiday disappear. There is however no doubt that it will have a major impact on the data centre sector which relies heavily on highly mobile staff with specialist expertise. And this is at a time when demand for capacity has never been higher and resilience is vital.

There is some good news as it seems that data centre operatives will be allowed to travel to and from the UK without having to quarantine on their return as the UK government advice gives exemption to ‘persons involved in essential maintenance and repair of data infrastructure required to reduce and resolve outages, or in the provision of goods and services to support these activities’. However different countries have different quarantine rules and there is no standardisation, even within Europe.

And this is only part of the issue. The availability of flights will probably remain an issue as airlines decide upon their economic models but are inevitably going to be more expensive as they won’t be at capacity. This may well prevent essential cross-border journeys that data centre specialists regularly make to provide much needed service and maintenance.
All of this is of course exacerbated by the well documented skills shortage which means that our sector often relies upon being able to move a small group of uniquely skilled experts between datacentres and construction sites in different countries. This skills shortage will get worse before it gets better. Many graduate vacancies and apprenticeship schemes, both vital in the ongoing provision of skilled data centre staff, have been put on hold until the future is clear. This delay in recruitment, training and provision of engineers will further slow the development of new capacity.

There are other practical considerations too. In the early days of the Pandemic we had people travelling to sites in Europe and even then, finding hotel accommodation was difficult despite the key worker status our team have purely because most hotels were closed. Those that were open didn’t have any restaurant facilities and even getting there was difficult as taxis were hard to find. These challenges are likely to continue certainly in some countries for many months.

There was a strong need for additional capacity even prior to the Coronavirus pandemic and key players, like Microsoft, were already looking to add capacity before the pandemic. During the lockdown many projects that are in design and preconstruction have continued and at BCS it has been business as usual for this part of our operation as well as our consultancy activity.

For example, we have just completed a fascinating piece of work for a company looking to invest in a significant facility in Asia. Obviously, we had to do the work remotely but were able to provide clear guidance and the project has been given the green light. However, any project management would always be done on site and the quarantine restrictions will likely affect the ability for contractors to complete these projects on time and within budget. This in turn could cause problems around contractual obligations (see factsheet from Conexus Law at www.conexuslaw.com).

In conclusion, in recent years the data centre industry has proven itself to be agile, forward thinking, adaptable and perhaps most of all resilient. So whilst the Covid -19 pandemic is by far the biggest challenge we have faced so far I am confident that we are up to the job.

Managing Payments in Unprecedented Times

Lynton Buxton, TALL Group of Companies, considers how businesses can manage payments in these unprecedented times.

“The coronavirus pandemic is a public health emergency. But it is also an economic emergency. We have never, in peacetime, faced an economic fight like this one.

“I know that people are deeply worried. I know that people’s anxiety about the disease itself is matched only by their anxiety about their livelihoods.”

Strong words from The Chancellor of the Exchequer, Rishi Sunak who has described the current emergency as an ‘economic fight’.

As businesses throughout the UK assess the impact of the coronavirus on their day-to-day operations, it is clear that ‘normal’ activity will be severely restricted as members of staff are forced to remote work or self-isolate as necessary. The plight of many industry sectors that are faced with significantly reduced revenues as a result of restrictions will only continue to grow.

As businesses find their financial teams reduced in numbers, the ability to process payments whether ‘in’ or ‘out’ can become stretched. For those organisations that receive large numbers of cheques, the new Image Clearing System (ICS) can provide an answer with the ability through some banks to remotely deposit cheques.

The use of a desktop cheque scanner to image a cheque, for these images then to be consolidated into a data file for onward transmission to the organisation’s bank, can assist in reducing staff travelling time to local branches, avoiding social contact and free up resource for other stretched areas of the organisation. For smaller numbers of received cheques, mobile banking app’s may well provide an answer again avoiding the need to visit a local branch.

Where businesses are still making payments by the ‘good old dependable’ cheque, there are ways in which the process of cheque production can be facilitated. For businesses that rely on the use of ‘special’ or corporate cheque books to make payments that require hand writing and signing, the introduction of computer cheques may be an answer to speed up production. These ‘special’ computer cheques can be branded with corporate logos, colours and fonts and available pre-signed if necessary. Using dedicated cheque production software, or integrated accounting packages, these cheques are ‘infilled’ at the organisation prior to distribution.

Indeed, the use of cheque production software packages can also have an added benefit by the addition of Image Survivable Features (ISF’s) on printed cheques. With the introduction of cheque image clearing in the UK, there has been an associated rise in attempted cheque fraud as fraudsters seek to identify ‘weak spots’ in the clearing system. The addition of a security device, such as a Unique Coded Number (UCN) or UCN Plus® QR code can help prevent attempted fraud by encrypting ‘key’ details from the face of the cheque, either in the case of the UCN at the time of printing of the original cheque stock, or for the UCN Plus® at the time of cheque infilling. ISF’s are becoming a major deterrent in the fight against fraud.

For those businesses and organisations that are really struggling to maintain payment processes, the use of Business Process Outsourcing services could be an answer. Outsourcing business processes has major advantages in freeing up valuable resource and enabling ‘business-as-normal’ processes to be undertaken. Additionally, for those organisations faced with increased payment workload processing refunds, compensation payments, etc as a result of the continuing issues surrounding the coronavirus outbreak, the ability to outsource extra fulfilment is a major benefit. Payments, whether as paper documents or electronic services, can be made on an organisation’s behalf, branded appropriately and at a scheduled point in time to suit.

The TALL Group of Companies has had 30 years’ experience of providing organisations with secure print and electronic payment solutions. From the printing of corporate cheques, the provision of cheque production software through cheque imaging and cheque fraud prevention tools to the ability to provide Business Process Outsourcing services to organisations of any size, TALL has a complete range of products and services to enable organisations to weather the coronavirus ‘storm’ whilst still maintaining customer service levels throughout.

Martin Ruda, TALL Group Managing Director said,

” In the face of the ever-changing national challenges, it is a company’s responsibility to ensure that firstly all its staff are cared for but also to assist our customers in meeting their obligations in the current circumstances. TALL can help organisations meet those obligations and will work with our partners to develop appropriate solutions. Together we can work through this current crisis.”

For more information, see https://tallgroup.co.uk

Roomzzz FOR OUR NHS: Aparthotel brand signs up to fight virus

Roomzzz aparthotels has donated an initial 2,000 overnight stays to key workers from the NHS in a bid to support their efforts during the COVID-19 outbreak, in a gesture worth quarter of a million pounds. With healthcare professionals on the front-line of the fight to control the outbreak, many workers are being asked to locate themselves in specific areas or isolate themselves from family, to ensure they are able to focus full attention and efforts on tackling this pandemic.

Roomzzz, owned and operated by The Parklane Group, has allocated a number of apartments at each of its locations across the UK for NHS staff and their sole use. The offer has already been fully taken-up at the brand’s Burley Road property in Leeds, which is just a few minutes’ walk from Leeds General Infirmary and they want to extend this offer nationwide.

Naveen Ahmed, Founder of The Parklane Group, said:

“In these unprecedented times, we want to do what we can to support our brilliant NHS, who are on the front line of the fight against this outbreak and coping with unbelievable situations in a remarkably professional and brave manner. The donation of these facilities equates to a substantial charitable contribution already totalling £250,000, which is a mark of how we operate as a business.

“Our long-established work through The Parklane Foundation has proven the Group’s ongoing commitment to supporting the wider community in times of need. If we as a business can help in any way, then we stand ready to support the cause.”

Roomzzz occupies sites in ten core locations throughout the UK, including London, Leeds, Manchester, Newcastle, York, Chester and Nottingham. For any other organisations who are reviewing the logistics of where their staff need to be located at this time, please get in touch with the Roomzzz team to discuss subsidised and preferential rates via the website: https://www.roomzzz.com/contact