Tag Archives: digital ID

News

New research reveals many organisations do still not see the value of digital ID

  • New research by Open Identity Exchange (OIX) and Daon found that acceptors of digital ID lack engagement.
  • Despite clear digital ID progress around the globe, many relying party organisations in the UK still see it as ‘an unfinished article’.
  • Many are unfamiliar with it, confused by terminology and positioning.
  • ‘What’s in it for my organisation and why should we prioritise it as an investment spend over incumbent solutions?’ was a reoccurring theme.
  • Some industry sectors want regulators and industry bodies to confirm that digital ID solutions fit their risk regime; helping to manage downstream liability concerns.

New UK based research carried out by the non-profit Open Identity Exchange (OIX) and Daon, a global leader in cross channel identity and biometric solutions, has revealed high levels of ongoing uncertainty around digital Identity.

The new UK research – Relying Party Views on Adoption Readiness – sought to benchmark relying party organisational thinking about digital identity, seeking to ‘temperature check’ what it means to different buyers in different industry sectors.

The research highlighted that industry explanation and technical language adds uncertainty and confusion. Multiple different interchangeable descriptions were used during the research and meant different things to different respondents. There was an accompanying feeling that digital ID is therefore steeped in technical complexity, making it ‘hard to understand’ and a ‘major turn-off’.

Organisations want to see real-life examples of digital ID in action, driving value for different types of organisations, use cases and, importantly, the end user experience.

The third core theme of the research is linked to language and value. Respondents in regulated businesses wanted clarity that regulators and industry professional bodies were comfortable with digital ID being used in their risk frameworks. They wanted confidence that it was transparent, could lead to required outcomes and met the standards and guidance that was required for their type of business.

The research highlights that simple value explanations, showcases of the ‘art of the possible’, delivered in plain language and confirming any risk framework guidance, will be critical in building market confidence and consideration.

The research also revealed a perception of digital ID as disconnected and, to some degree, divergent. It revealed views that private and public sector is not always aligned, and whilst regulation is awaited, expectations are emerging and adapting.

The different global obligations around data access, standards, regulation, privacy and security have added to the view of digital ID as highly complex and an ‘unfinished’ article. It is creating uncertainty and a ‘wait and see’ attitude rather than a view that the digital ID ecosystem is fit for purpose and ready to use.

Led by Geraint Rogers, Customer Success: Market SME, Identity and Risk for Daon, the research is focused on the UK market and is the first time the question has been explored in such detail among relying party organisation across multiple sectors.

Commenting on the results, Geraint said: “The good news is that there is an understanding of the potential value of digital ID among many organisations and they are following progress closely. However, we need to work to simplify our story; to embrace and educate the disengaged and to build confidence. Our research shows clearly that storytelling, cross sector cooperation and regulatory approval is critical.

“We must highlight the clear value of digital identity over incumbent solutions. We must also focus on user and business outcomes and less on the technology itself.”

The research focused on eight uses cases where digital ID will play a crucial role – recruitment, healthcare provisioning, retail credit, retail payments, wealth, home rental, gambling services and loyalty use cases.

Nick Mothershaw, Chief Identity Strategist at OIX, said: “It is important that barriers to digital ID adoption are removed, as organisations will see vast benefits if digital ID is applied within these use cases.

“Part of the issue is the uncertainty they feel around digital ID solution providers. The research shows that they want providers they can trust and evidence that the solutions work. They’re looking for proven implementations, certification, and sector specific solutions.

“A key part of OIX’s mission is to provide education to relying parties to enable them to understand, accept and implement digital ID. This research helps us refine our focus on how we, and our members, achieve this goal.”

The qualitative research was carried out during the period May to October in 2023, using the opinions of 14 respondents from 8 sectors and use cases.

The full research paper – Relying Party Views on Adoption Readiness – can be found here: https://openidentityexchange.org/networks/87/item.html?id=777#toolbar

A summary of the research can be found here: https://openidentityexchange.org/networks/87/item.html?id=778

Events, News

Digital ID must be inclusive and work for all sections of society

Digital ID eco systems are being established across the globe with the aim of improving and simplifying life everyone, but they are still not fully inclusive according to the Open Identity Exchange, and sections of society will struggle to access the services they are entitled to.

The OIX Identity Trust Conference 2022, taking place on September 29th in London, will host a vital panel session on the topic of ‘inclusion’ to explore how it can be achieved.

Attendees to the conference will hear from industry experts on how and why digital ID solutions must be designed for inclusion from the very beginning, rather than as a principle that is considered at the end of the process.

Led by Dr Sarah Walton of Counterpoint Consulting, panellists will include Linsey Banks from the Department of Work and Pensions, Emma Lindley OBE from Women in Identity and Sian Williams from Toynbee Hall.

The panel session will also delve into:

  • the latest actual use case analysis from OIX on the number of people who are ‘ID challenged’ in the UK that are applying for vital services.
  • access to new government data for ID proofing that is being enabled as part of the Data Protection and Digital Information Bill
  • how data alone will not be enough to allow the ID challenged to get a digital ID, why vouching will play a vital role and why OIX’s Digital Vouch with Photo proposal could be a game changer, bringing the process of vouching into the 21st
  • and the need for ‘assisted digital’ to bring people into the ID ecosystem.

Nick Mothershaw, Chief Identity Strategist at OIX, said: “For digital ID to be a success everywhere and for everyone involved, it must be inclusive. Anyone who wants to obtain a digital ID must be able to do so easily. As it stands, we have found that six million people in the UK alone have no passport, driving licence or a sufficient financial data footprint. They are the ID challenged and will struggle to get a digital ID unless more ways to obtain one are made available. The ‘inclusion’ panel at the Identity Trust Conference 2022 will provide a clear view on what need to happen right now.”

Sponsored by VISA, Sopra Steria, Digidentity and OneSpan, and in media partnership with Biometric Update, this year’s conference will take place on Thursday 29th September 2022 at the QEll Centre in London, UK. The cost to attend the conference is £99 plus VAT. You can register HERE.

 

Events, News

Digital ID is here: what’s working and what’s still missing for a successful and inclusive digital ID reality

The Open Identity Exchange (OIX) is pleased to announce the date of the next OIX’s Identity Trust Conference 2022 – the only conference in the world focused exclusively on digital ID.

Taking place on Thursday 29th September 2022 at the QEll Centre in London, UK, it is aimed at those leading identity services within organisations that will soon accept trust framework assured digital IDs.

Run by OIX, a non-profit membership organisation that has influenced significant and positive developments around building trust for digital ID, the conference is an essential event for multiple sectors including finance, property, age verification, employment vetting, property rental, travel, education. The goal is to address the issues that still exist around digital ID and ensure organisations across these sectors, and across, borders are prepared.

The OIX Trust Conference 2022 will provide a much-needed forum for organisations to gain clarity and understanding, as well as ask crucial questions addressing the most pressing issues for them around digital ID implementation.

It will provide an overview of how digital ID is progressing around the globe. Attendees will hear from early adopters offering invaluable insight into their experiences and learnings, as well as international digital ID success stories. These include Aadhar in India and DIACC in Canada.

Alongside key updates from sector based digital ID programmes, the practical elements needed for inclusion, smart digital ID and global interoperability will also be discussed.

The conference will include two keynote presentations examining the legislative position of digital ID both in the UK and the EU. The first will be a from senior UK government representative (details to follow soon) who will provide an update on the UK Digital Identity and Attribute Trust Framework, it’s progress and next steps to legislation. The second presentation will come from an EU Policy Advisor (details to follow soon) who will talk through the latest eIDAS2 architecture and requirements.

Last year’s highly successful conference was the only one, globally, focused on driving greater awareness among organisations that will come to rely heavily on digital ID. Through education, it aimed to move the needle towards digital ID adoption. The conference attracted 256 people from around the world and from various industries. The feedback was overwhelmingly positive.

This year’s conference is being run in media partnership with Biometric Update and promises to be just as influential. With Sopra Steria as Gold Sponsor, it aims to attract over 200 representatives from ID accepting organisations.

Nick Mothershaw, Chief Identity Strategist at OIX, said: “The challenge of identifying individuals, whether it is online or in person, is one faced by every organisation, no matter what sector or geography. Recognition that digital ID is the solution has grown rapidly over the past year and there has been significant progress. Certification to the UK trust framework is moving quickly for use cases like employment, right to rent and right to work. Meanwhile, trade bodies like UK Finance, TISA and Home Buying and Selling Group are spearheading major pilots.

“But it is still early in the journey with too many unanswered questions. We will be exploring how people are finding the early experience, what needs to be improved, what is still missing and what is working well. And we will use that insight in our valuable work to drive the overall agenda of fair, safe and inclusive digital ID forward.”

 

 

News, Tech

Global innovator in biometrics TECH5 joins the Open Identity Exchange community help push the digital ID and inclusion agenda

The Open Identity Exchange (OIX) is pleased to announce that TECH5, a rapidly expanding global expert and innovator in the field of biometrics and digital identity management, is the latest to join the OIX community.

TECH5 is focused on developing inclusive biometric and digital ID offerings through the application of AI and machine learning technologies. It is expanding rapidly across the globe with a second investment of US$10 million, not long after completing its first investment round of US$10.5 million.

Founded by a team of biometrics industry veterans that played major roles in some of the world’s largest biometric implementation programs, including India’s Aadhar and Indonesia’s National ID, TECH5 has now joined the OIX community to help drive the agenda for inclusion through technology.

Machiel van der Harst, Co-founder and CEO of TECH5, said: “Our mission is very much in line with the mission of the OIX community. We believe that together we can make the future of identity management more inclusive. This future will be one in which universally trusted digital IDs will be owned by citizens and will be able to be used in every facet of their lives, online and offline, with or without a smartphone.”

“We look forward to becoming a part of OIX, so that we can share our knowledge and exchange ideas with other members of the community,” added Rob Haslam, TECH5 Strategic Advisor.

Nick Mothershaw, Chief Identity Strategist at OIX, said: “TECH5’s inclusive technologies and vision to ensure everyone has control of their own digital ID aligns with much of the work we have undertaken. They are passionate about the development of standards, as well as raising the level of expertise in the biometric market, and we believe they will bring an invaluable perspective to the community.”

OIX has 63 member organisations across various sectors, comprising of ID scheme operators, ID tech vendors, ID providers, consultancies, government and private sector. The executive board members include: Barclays, Deloitte, Equifax, International Airlines Group, LexisNexis, Microsoft, Sopra Steria and Timpson.