Tag Archives: hybrid work

RingCentral Announces Whiteboard for RingCentral Rooms and Expands Hardware Ecosystem

RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced an expansion of its hardware ecosystem and new feature enhancements for RingCentral Rooms™. With return to office becoming a focus for many organizations, 76% of respondents in a recent survey reported that technological improvements and upgrades to conference rooms is a key priority.  

RingCentral Rooms enables organizations to transform their meeting spaces into dynamically enabled video conferencing destinations. It extends RingCentral Video and allows customers to have the same great video experience in a conference room that they already have in a home office or on the go. Now customers can select among several new hardware partners to enhance their conference rooms with high-quality, intelligent audio and video, and whiteboard – allowing room participants to better collaborate and be better seen and heard.   

“RingCentral Video has been great for maintaining that sense of team, especially during the lockdowns when we were all remote. And now that some of us are coming back into the office, having RingCentral Rooms is also great to make everyone’s conference room experience consistent and ensure we can always include anyone, anywhere, in our meeting,” said Justin Collins, IT manager at Credit Human Federal Credit Union.  

As old conference rooms undergo improvement, IT decision makers are turning to technology providers for the most advanced rooms solutions that allow workers to collaborate efficiently. To meet these needs, RingCentral is partnering with three added hardware vendors. 

RingCentral is partnering with Avocor: , a leading global provider of touch-enabled interactive displays, to unveil new innovations for RingCentral Rooms.

Through this partnership, the company is bringing RingCentral Rooms For Touch™ to market, which allows customers to join and end meetings with the touch of a finger. Through a new series of Avocor Collab Touch hardware displays with RingCentral Rooms for Touch software built in, customers can harness new capabilities–including digital whiteboarding and on-screen annotation. RingCentral Rooms for Touch will be compatible with Whiteboard, a virtual collaborative canvas, which is now available to customers in beta. 

A premium audio brand, EPOS, recently announced a new line of meeting room solutions using EPOS BrainAdapt™, a group of technologies that are designed to support the brain’s natural way of processing sound. It enables users to easily adapt to a hybrid meeting sound environment and reduce cognitive load through a video bar device. With support for RingCentral Rooms on EPOS Expand Vision 5, customers will be able to leverage the premium audio of EPOS and the latest collaboration features for meeting rooms to deliver a great experience for customers. (RingCentral Rooms software is scheduled to be certified with EPOS Expand Vision 5 video bar by Q4.)  

By partnering with a leader in personal sound and office solutions, RingCentral Rooms is able to harness Jabra’s advanced on-board AI to deliver an intelligent feature set that takes users’ video experience to the next level. Jabra’s PanaCast 50 intelligent video bar is certified for RingCentral Rooms. PanaCast 50 can automatically detect who’s speaking and intelligently adjust the picture to focus on them, delivering a better meeting experience that puts the most important content front and center. 

“Strong relationships with strategic hardware partners are important as we strive to address the complex challenges around fostering collaboration in modern hybrid work environments. We are excited to work with innovative partners like Avocor, EPOS and Jabra,” said Kira Makagon, chief innovation officer at RingCentral. “When paired with our partners’ advanced hardware offerings, RingCentral Rooms can unlock the full potential of today’s hybrid workforce and enable equitable collaboration for workers wherever they are.” 

In addition to these new partners, RingCentral continues to innovate through long standing Rooms partnerships with hardware solution providers Logitech, Poly and Yealink, giving users a wide range of RingCentral Rooms-enabled, all-in-one video conferencing solutions.  

In addition to partnerships, RingCentral has also announced key new feature enhancements for RingCentral Rooms that will enable interactive experiences for customers in hybrid work environments. 

Whiteboard for RingCentral Rooms allows users to co-create and collaborate with other participants regardless if they are in a room or home office. It’s easy to annotate and organize ideas with digital sticky notes and shapes using the whiteboard’s immersive, near infinite canvas. 

Sharing content from a user’s mobile device amongst meeting participants in a room is now made possible with the new proximity sharing mobile feature. 

Just like screen sharing, this feature further elevates the collaboration experience by sharing the meeting room camera full screen to enable remote participants to get closer views of what’s happening in a room.  

RingCentral Rooms supports end-to-end encryption, which means data is encrypted for its entire journey between endpoints, and no one other than meeting participants have access to that information.  

With closed captioning, users can enable on-screen captions. This gives better engagement for those who need extra language assistance, are hearing impaired, or simply want to be able to follow along and read what’s being said in the room’s environment. 

With new HDMI share, it’s easy to share presentations or content from a user’s laptop into the meeting room. Simply plug the RingCentral Rooms HDMI into any laptop to instantly share screens with all meeting participants.  

Instead of using admin credentials to register each new conference room with a Rooms license, it’s just a matter of hitting a few buttons. Admins can provide an activation code for each room and turn on Rooms remotely, easing the burden on IT. 

“As businesses adapt to the hybrid work model, one thing is clear – investments in office meeting spaces will continue to grow,” said Roopam Jain, VP of Research at Frost & Sullivan’s Connected Work Practice. “RingCentral’s new features, including Whiteboard, are designed to enhance team creativity and inclusivity with the goal of narrowing the effectiveness gaps found in most hybrid collaboration environments and better connect today’s dispersed workforce.” 

ClickUp launches virtual Whiteboards tool to enable hybrid teams to turn ideas into actions

ClickUp, the world’s only all-in-one productivity platform, has launched ClickUp Whiteboards – the only visual collaboration solution that directly connects team’s ideas and work. Whiteboards address the growing challenge of teams needing to brainstorm, present ideas and visually collaborate on projects in a hybrid work environment.

In collaboration with the launch of Whiteboards, ClickUp also commissioned research to discover how workers prefer to collaborate and learn. The findings reveal that 67% of people classify themselves as visual workers, and that since the start of the pandemic, 60% of people admit they find it more challenging than ever to brainstorm and collaborate on work in real time with their colleagues. As a result, two-thirds (64%) have done less brainstorming with their teams.

Zeb Evans, CEO at ClickUp, said:Collaboration requires more than just a place to meet and brainstorm. Teams need to be able to seamlessly access the context around their work and turn ideas into action, without having to jump to another tool. In fact, 9 out of 10 workers today say they would prefer to be able to manage all their work in one place, rather than having to use different tools for different tasks. ClickUp Whiteboards solves this challenge, as it is built natively into the broader ClickUp platform, together with tasks, Docs, Goals, Dashboards and more, providing a single place for teams to work more efficiently and get more done”.

Whiteboards is an entirely native solution providing customers with a seamless user experience. Rather than having to integrate from other platforms, ClickUp users can collaborate on a digital whiteboard directly in ClickUp and turn ideas and all whiteboard items straight into ClickUp tasks, saving people time and improving alignment between teams.

ClickUp’s virtual Whiteboards enable teams to collaborate in multiple ways:

  • Idea execution: improve brainstorming by quickly creating new objects from ideas and convert objects directly into ClickUp tasks at the click of a button.
  • Dynamic editing: add content to Whiteboards in a variety of ways, including drawings, text with rich formatting, shapes, sticky notes, images, and other media files.
  • Real time collaboration: interact across teams with complete visibility into all users’ edits and cursor movements as they happen.
  • Flexible structuring: move and organise ideas and projects in customisable ways, from mind-mapping to agile workflows.
  • Seamless sharing: share Whiteboards openly with all teams, internally and externally.
  • Convenient templates: get started quickly with templates for any team and business, from marketing agencies to product management.

ClickUp customer Talent+, a leading talent recruitment and coaching agency, has found tremendous value in using the beta version of ClickUp Whiteboards to improve alignment with teams and clients.

Ashley Pavlik, Director of Product Development at Talent+, commented: “With Whiteboards now natively alongside other apps in ClickUp, we’re able to visually bring our standard operating practices to life right where work is happening. This saves us time moving between yet another tool and more importantly, has aligned our teams on work handoffs and made collaboration easier in the product development lifecycle.”

RingCentral’s new innovations will simplify and improve the hybrid-work experience

RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced several new innovations designed to simplify hybrid work and improve the employee experience.

There are various new capabilities being launched today each of which is designed to solve the challenges of hybrid work, namely simplifying communications and collaboration, gaining data and insights to inform business decisions, and enhancing the customer experience.

These new features will help hybrid teams work better together, making meetings more effective and engaging, and include AI-based Advanced Meeting Insights and Summaries, RingCentral Whiteboard which will allow meeting participants to draw, upload images, and type, and live transcription which uses AI to automatically transcribe conversations in real-time.

Sidney Ong, Head of Business Applications, BirdEye, the all-in-one software for businesses to grow their revenue, said, “RingCentral is our communication glue within the organization. We’ve integrated our own platform and developed real time alerts. We’re now using features such as the new Add-in Poll bot–a critical tool to help us scale our collaboration and improve our efficiency.”

RingCentral Innovations will also offer a host of new data and analytics features, including next-gen analytics for lines of business (LOB), which is designed to go beyond IT quality of service and usage metrics.

RingCentral’s business analytics provides business users with summary statistics, trends and performance indicators that are critical for business decisions across sales, operations, finance, HR, facilities, and more.

Additionally, customers can now customise and share data views, key performance indicators, and reports on real-time or historical metrics from any device and without the need for specialised applications or skills.

Analytic APIs are also available should developers need to access these same insights programmatically. The RingCentral Analytics Suite empowers users to answer their most critical questions by giving them control of what they see, and how they see it, making business decisions a lot easier.

 RingCentral next-gen business analytics, configurable dashboards, custom reporting, and analytics APIs are available as a beta to all MVP Standard, Premium, and Ultimate customers immediately.

“The world of work has changed and businesses are replacing outdated and cumbersome technology, tools, and platforms to simplify the lives of their employees,” said Kira Makagon, chief innovation officer. “At RingCentral, our mission has always been to give users cloud communications technology that solves real world challenges but is also easy to set-up, use, and manage. Our latest innovations address the widespread challenges associated with hybrid work empowering organizations to deliver transformative employee and customer experiences that more effectively connect and empower global teams with simple and flexible communications and collaborations.”

For a full list of all RingCentral innovations, please click here