RingCentral, a leading provider of global enterprise cloud communications and contact center solutions, today announced RingCentral Rise, a new platform designed exclusively for service providers around the world.
By leveraging Resources, Innovation, System integration, and Experiences (Rise) from RingCentral, service providers can now offer their own unique, co-branded unified cloud communications solutions including team messaging, video meetings, cloud phone system, and contact center solutions to businesses in a fast, flexible, and scalable manner.
Organisations across the globe are increasingly anxious to shift from their legacy communications solutions to the cloud.
However, the process of this cloud transformation can be slow, costly and time consuming and a frustrating experience for customers. With RingCentral Rise, service providers now have the means to create differentiated cloud communications offers that help customers to rapidly move to the cloud with an integrated end-to-end managed service with the latest joint innovations for UCaaS.
A number of major service providers around the world are already deploying RingCentral Rise including AT&T Business (US), Ecotel (Germany), MCM (Mexico), and TELUS (Canada).
“RingCentral is a leader in developing effective strategic partnerships in the global UCaaS market,” said Elka Popova, Connected Work, Vice President, Frost & Sullivan.
“The Rise program from RingCentral marks a new phase in the UCaaS industry’s evolution as it highlights an important shift in operator and vendor strategies. The program meets the needs of businesses and partners that demand greater simplicity in terms of core feature set, packaging and pricing, while offering greater flexibility in terms of integrations with customer-specific workflows.”
Additionally, RingCentral recently received a Competitive Strategy Leadership Award from Frost & Sullivan for Excellence in Best Practices for Global Strategic Partnerships in the UCaaS Industry.
RingCentral Rise is unique from other unified communications solutions for service providers. Unlike reseller programs and privately hosted unified communications products, Rise is a platform built on the RingCentral cloud that deeply integrates with service provider technology, provides co-branded applications that are constantly updated with the latest innovation, and unlocks opportunities for co-creation with an open platform.
In addition to the technology platform, RingCentral is offering a full go-to-market program built for service providers, including a service provider portal, a channel harmony program, and a dedicated service provider team.
“RingCentral has a vision of bringing the very best cloud communications capabilities to businesses everywhere. Central to that vision is partnering with the world’s leading services providers to provide their customers with the industry’s leading team messaging, video meetings, and enterprise-ready phone system,” said Homanyoun Razavi, executive vice president and head of Global Service Providers at RingCentral. “With Rise, we can accelerate the speed to market and the speed of innovation, with an industry-first open platform for service providers backed by a dedicated business unit. We’re excited to jointly innovate across 5G, Mobile Edge Computing (MEC), Internet of Things (IoT), and Artificial Intelligence (AI) to bring differentiated products to market that humanize cloud communications with blazing speed and new ways of working.”
Benito Ohara, CEO, MCM said: “The RingCentral partnership came at exactly the right time when we were looking for something fresh, different and out-of-the-box for our customers. RingCentral is aligned with our philosophy to adapt communications around the customer, offering speed, flexibility, and open integrations.”