Incentive FM, the leading facilities management specialist, has announced it is to introduce a sector approach within its business to ensure it is best placed to continue to support its clients whilst maximising opportunities in its key markets . It follows the company’s continuing growth which, despite COVID-19, has resulted in the mobilisation of 5 new contracts during lockdown.

The business previously delivered its services on a regional basis but the new sector approach will focus on providing specialist niche services in 3 key areas: Retail and Distribution including shopping centres; Destination and Heritage for clients such as Covent Garden, Royal Shakespeare Theatre and Somerset House; and Workplace Solutions for client including Addleshaw Goddard, LV= and Equiniti.

Bruce McDonnell, Managing Director at Incentive FM, explains: “These changes were planned at the start of the year but were put on hold as we focussed on dealing with the immediate impact of the pandemic on our clients. As lockdown starts to ease it has become even clearer that each of these sectors is facing very different challenges and opportunities and our new structure will enable us to provide the tailored delivery and support they need.”

Under the new structure Glenn Wilson has been promoted to the role of Director – Retail and Distribution and Claire Rumsey has been promoted to Director – Destination and Heritage. Matt Pilling joins the business as Director – Workplace Solutions.

“Our business and our client contracts has remained strong through this challenging time .We have supported our clients throughout lockdown, creating business resumption plans, employee resumption and engagement plans and focussing on delivering safe operations for our clients enabling them to return to work with confidence. Our focus is now on helping our clients to continue to adapt their businesses to meet the challenges of the new normal,” concludes Bruce.