September 21, 2020

Quadient Announces New Compact Parcel Locker Solution Bringing Automated Pick-Up and Drop-Off to Shops of all Sizes

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the UK launch of new, compact and modular parcel lockers – Parcel Pending Lite™ – designed to facilitate roll-out and accelerate adoption of parcel locker delivery and automated pickup solutions in the retail and parcel carrier markets.

The need for practical, convenient and easy-to-install parcel lockers is particularly high in the retail and carrier pick-up points markets, as they face growing click-and-collect parcel volumes as a result of the continuous growth of e-commerce, and more recently with the COVID-19 crisis creating more traction for a greater range of reduced contact delivery solutions.

“The experience we have built in the past years, collaborating with key players in the retail and carrier markets, has enabled us to conceive and bring this innovation to market, and meet the high expectations of our customers in terms of cost, reliability and serviceability,” said Daniel Malouf, chief solution officer, Parcel Locker Solutions at Quadient. “Parcel Pending Lite by Quadient is the solution that disrupts the parcel delivery and collection landscape as we know it today, bringing the automated parcel pickup experience to retail stores of all sizes, even your favorite small store across the street.”

The scalable design supports retailers in starting with the exact number of boxes they need according to anticipated parcel volume and available space, with the ability to add further units as demand increases. The Parcel Pending Lite technology has also been designed to optimise the total cost of ownership, with an easy and quick set-up process as well as low maintenance costs.

The Lite technology is a market innovation that has already captured the interest of Yamato, Japan’s leader in logistics, with a commitment to deploy 3,000 units for its pick-up and drop-off sites that include convenience stores, train stations, supermarkets and drugstores. Roll-out is expected to start as soon as this summer and continue through 2023.