Family firm with £4m turnover forecast shows virtual car sales giants how it’s done

A family-run Midlands car sales firm is giving the giant virtual showrooms a run for their money as it heads for a £4 million turnover in just its third year of trading.
Find & Finance, based in Aldridge, is growing beyond all expectations and has launched a major recruitment drive.
Until now the firm has been a four-person, family firm, but director Mike Kirby said he hoping to have a team of 10 before the end of the year.
“We have a new vehicle inspector who has started and we are recruiting for two new business development managers and marketing executives,” he said.
“We want to grow the sales team further to take the business to the next level and by November we want to have a team of 10.”
The virtual car showroom sector has really taken off over the past 12 months, with giants like Cinch and Cazoo offering a fully digital service; finding, financing and delivering cars.
The Find & Finance team: Nicola Kirby, financial controller; Mike Trueman, operations manager; Mike Kirby, director (on top of truck) and office manager Teagan Waite

 

Mike said Find & Finance offered all the benefits of a digital service, taking the hassle out of searching for a vehicle, but as a local, family business it offered a friendly, human touch and exceptional customer service.

“We are a local firm; we know our customers and we can offer the personal and traditional service they want,” he said.
“Customers value that personal touch and know that we will offer the best service we can, tailored to their needs.
“Our customers rate us for integrity, honesty and transparency. That’s what matters to us.
“Our team works tirelessly to make sure our clients’ needs are met and we’re proud to be a growing business in what has been a difficult period.”
Mike said the firm had recorded a £1.5 million turnover in year two and was headed for £4.1 million in year three.
“It just shows that we are offering what customers want. Our service is simple, safe and special – we find the vehicle you want, carry out all the necessary checks, negotiate on price and deliver to your door,” he added.
“It’s easy to be swayed by massive marketing budgets of major new online suppliers – but you really can’t beat the human touch. We’re a young team with a commitment to excellence.
“That’s why more and more people are trusting us to find their vehicles, taking away the hassle and stress of the search and making sure they get exactly what they want.”
To find out more about Find & Finance, visit find-and-finance.co.uk