Leading Birmingham IT service provider Intercity has bolstered its senior team with the appointment of David Owen as Group Innovation and Product Director, Neil Rampe as Managing Director of the Communications Division, and Mark Leadbeater as Director of Consultancy.
Since joining the organisation in 2020, David has been responsible for growing the Communications division, delivering year-on-year business growth during a time of significant market disruption, and bringing innovation across connectivity, IoT, collaboration, and digital transformation. In his newly created role, David will take on increased responsibility for product and innovation across all divisions, in line with Intercity’s strategy to provide innovative solutions and deliver a world-class customer experience.
Discussing his new role, David Owen, Group Innovation and Product Director at Intercity said: “In the last 18 months, we’ve delivered significant transformation, including the development of a new private cloud platform, Unified Communications platform, IT as a Service, and CheckPoint Harmony.
“This new role is an exciting opportunity as I continue developing innovative technology solutions – and I’m thrilled to be handing over the baton to Neil Rampe, who I know will do an amazing job as the new Managing Director of Intercity’s Communications Division.”
Neil joins Intercity having worked in senior positions for organisations including Alternative Networks, M247, and Cable and Wireless. In his role at Intercity, Neil will be responsible for setting strategy, leading execution, and delivering profitable growth.
Neil Rampe, Managing Director of the Communications Division at Intercity, commented: “Having worked in this sector for over 25 years, I’m really excited to be joining Intercity. The culture is honest and supportive, the team is talented, and the mindset is customer-centric. My intention is to listen to customers and understand what they want so we can keep delivering the right propositions.
“Economic uncertainty and things like withdrawal of ISDN services in September 2023 are examples of challenges that we will help customers navigate. We all know the conditions are going to impact all of us and our job is simply to be a supportive partner, helping them survive, adapt, and seize new opportunities.”
Finally, following increased interest in the marketplace for advice on technology strategy, Mark Leadbeater, who began working at Intercity in 2016 as Deputy Chief Technology Officer, becomes Director of Consultancy, providing a “CTO as a service” solution while managing Intercity’s pre-sales team.
Andrew Jackson, CEO of Intercity Technology, concluded: “Following our impressive growth this past year, it is important that we continue to invest and develop our business support functions, products, and services to maintain world-class delivery and service to our customers. I’m therefore delighted with these announcements, which will drive and support our future growth ambitions.”