How are intelligent transportation systems improving journeys?

LONDON, UK - APRIL 25, 2017: Busy street in central London, with classic retro and new modern double decker buses and St. Paul's Cathedral in the background. HDR style image

Across the world, transit agencies are constantly looking for innovative ways to improve their journeys, for both their operations and riders.

Among the many ways to achieve this, one of the most effective is for operators to incorporate intelligent transportation systems.

But how will this software not only help your business, but your riders too?

Read on to learn what intelligent transportation systems are and how they can bring a fresh wave of efficiency and improvements for both riders and your transit agency.

What are intelligent transportation systems?

Intelligent transport systems (ITS) are expert solutions that are designed to gather and analyze various data and provide intelligent insights.

These insights can range from transit visibility and location, to the number of passengers expected to board your service.

There are various solutions you can incorporate into your agency, and the combination of these solutions are what create an ITS, also known as smart transport.

ITS function by not only providing data, but intelligently dissecting this data to provide insights, predictions, and suggestions for your agency. This way, you can optimize operations to run more efficiently, according to the various information you receive.

With the right ITS, you can have multiple elements managed by expert solutions.

For instance, one of the solutions you can implement is computer-aided dispatch, where your vehicles are dispatched according to intelligent computer system data. The system will monitor several things, to pinpoint the optimal time at which a vehicle should be dispatched, for maximum efficiency.

Also, you can have automatic vehicle location (AVL) solution, where your vehicles are tracked accurately, including their positioning, speed, and location. This will help you predict the times at which each vehicle will reach their stops, and you can tailor the routes accordingly.

How can ITS improve journeys for your transit agency?

There are a vast number of ways ITS can improve journeys for operators. This includes, but is not limited to:

  • Total visibility and management of your operations

With ITS, you can gain complete visibility over every aspect of operations, with intelligent insights for monitoring and predicting data for your services.

For example, you can receive real-time vehicle monitoring, where on-board tracking devices can relay positional information of vehicles across the enterprise.

With full visibility for each vehicle, you can make sure each journey is structured for vehicles to arrive at the right times, without being too close together or far apart.

This will help improve journey efficiency whilst also cutting unnecessary costs on things like fuel.

  • A smooth and uninterrupted service

ITS can also ensure the running of a smooth and uninterrupted service, where journeys are completed as efficiently as possible.

For instance, with expert vehicle tracking, you can ensure every vehicle is taking the best route for their journey, and if any interruptions arise, the systems can promptly identify and help rectify them.

This could be something such as significant traffic occurring on a certain route, where the control room can receive insights into how the driver should be rerouted to complete the journey efficiently.

This will ensure services are running without any delays or disruptions, and as such won’t lose out on any potential revenue from riders.

  • Ease and satisfaction for your riders

By using ITS as transport operators, you can massively increase satisfaction and improve the experience for riders.

With the intelligent insights from these systems, real-time passenger information displays (RTPI) can be placed on the street, platform, or on a vehicle.

These displays will give passengers real-time updates on the schedules and predicted arrival times of vehicles, allowing them to plan their journeys more accurately.

Therefore, they’ll have a more enjoyable experience with the service, and consequently improve loyalty to your services, leading to an increase in revenue.

With ITS providing various advantages for operators everywhere, be sure to consider whether these solutions could significantly also boost your transit agency.