Chambers Wales South East, South West and Mid has announced a partnership with Feefo, the award-winning ratings and reviews platform.

The platform works with over 6,500 brands worldwide, collecting reliable and constructive reviews that businesses can learn from and display. The company has a confirmed-customer-only policy for reviews and an extensive post-moderation process to enable businesses to benefit from authentic feedback.

As a Corporate Partner of the Chamber, Feefo joins an exclusive group that shares a special relationship with the Chamber, connecting with its members to provide support and resources to the Welsh business community.

The Chamber and Feefo have joined forces to offer members access to the platform’s expert feedback tools and specialist insights which can support business growth and development.

The partnership will ensure that Chamber members benefit from the power of customer feedback and the knowledge of how to use it. Honest customer feedback can not only boost a company’s reputation and social trust, but it can also provide invaluable insights to help shape business strategies and opportunities to thrive.

Paul Butterworth, CEO of Chambers Wales South East, South West and Mid, said: “We are delighted to partner with Feefo, the business feedback tool that offers verified feedback on service; an outstanding tool for businesses to develop insights to enable them to improve and prosper.”

Jats Slezak, Head of Partnership at Feefo, said: “The Chamber shares our values for helping business thrive and supporting communities. We’re so excited to help them utilise the power of customer feedback and leverage the wealth of knowledge that comes with it.”