CTI Digital appointed by Mind, the mental health charity, to enhance its digital strategy and provide web design and development services

CTI Digital, a leading UK technology, experience and digital marketing agency, has been appointed by the mental health charity, Mind. The agency will work alongside Mind’s digital team to drive the charity’s website initiatives, through a comprehensive digital strategy involving user research, user experience design and the development of Mind’s website.

Mind, a charity supporting people experiencing a mental health problem in England and Wales, has tasked CTI Digital with strengthening its website capabilities. This will be achieved by providing digital expertise, employing extensive user research, website design, and proficient website development to support Mind’s digital team.

CTI Digital will provide web design and development services for Mind’s existing website, which will, in due course, be upgraded to Umbraco 13 and the Azure hosting environments. Key to CTI’s appointment was the ability to guarantee 99.9% uptime, a key feature given the important service Mind provides for those seeking support.

The partnership extends beyond maintenance, with CTI Digital actively collaborating on Mind’s development roadmap, involving technical SEO, data analytics, development, and DevOps, showcasing the agency’s multifaceted capabilities.

Dominic Wilkinson, Digital Platforms Manager at Mind said: “CTI helped us onboard our Umbraco website onto their hosting and support service, which has enabled us to firmly maintain a business-as-usual pace of work. We also have access to a wide range of CTI services that allows us to design, develop, test and deploy new features at pace.”

Chris Woodward, CEO at CTI Digital said: “We are thrilled to be working with Mind in their mission to make a meaningful impact on mental health challenges through its website. Our ongoing collaboration reflects our dedication to supporting Mind’s vision and ensuring that no one faces mental health alone.”