Tag Archives: Consulting

News

SMEs see a bright future in 2022 and beyond

Research from leading professional services consultancy, Fusion Consulting Group, has found that small and medium sized enterprises (SMEs) are optimistic about the financial year ahead with 75% of those surveyed estimating that 2022 will see increased growth and revenue.

Other key findings from Fusion’s ‘Challenges and Opportunities affecting Small and Medium Sized Enterprises’ survey that assessed the current financial situation and commercial sentiment of SMEs and entrepreneurs from across the country included:

– Cash flow will have the biggest impact on their business in the next six months (38% of the respondents), closely followed by profitability (31% of those surveyed)

– Generating new business will be a key driver for SMEs – nearly a quarter (23% of respondents) stated that securing new business was the most important challenge that their business would face over the next six months

– Talent acquisition will continue to be crucial in ensuring that SMEs employ and retain high quality workforces with 18% of those surveyed stating it is a key challenge for them.

– 60% of the respondents had been affected by Covid-19 – 49% quoted that they had changed plans and timeframes of growth and extension of business plans over the last 12 months.

Small and medium sized enterprises, who make up 99% of the lifeblood of the UK economy, are keen for the government’s continued support with a call from many of the respondents for on-going government levies on business rates, lower rent and rates, a reduction of corporate tax burden, tax reductions on VAT to help cash flow and the creation of specific loans for SMEs or grants to those that achieve certain goals, like improving productivity or hiring additional personnel.

Adam Maurice, Director of Fusion Consulting Group, comments, “There is no doubt it has been a rollercoaster for many SMEs in the last few years – with the impact of the pandemic, Brexit, supply chain issues and for some the difficulty in retaining or recruiting new talent. Therefore, it is great to hear there is positivity in the air with some many looking towards a prosperous year ahead.

With small to medium sized organisations such an important part of the UK economy it is essential we support them in being able to grow their businesses, in turn helping the overall economy, providing jobs and allowing the UK to be a strong force both within the UK and Europe.”

Fusion Consulting Group offers 360-degree advisory services for fast growth businesses, including, tax, accountancy, digital marketing, legal and financial services.

 

 

News

Gobeyond Partners expands into DACH region to help companies navigate customer journey evolutions in pandemic world

Gobeyond Partners, a new type of consulting firm that partners with clients to solve complex customer journey challenges, has today announced its expansion into the DACH region. Building upon over 20 years of experience in the customer journey and consulting space, the firm will bolster its already strong teams across the UK and France and be better able to service its wealth of German, Austrian, and Swiss clients.

As part of the Webhelp Group, the new Gobeyond Partners DACH team will be co-located in Nuremberg, the current headquarters for the Webhelp in the DACH region.

Ludger Strom has been appointed the Managing Director of Gobeyond Partners for the DACH region, with a strong consulting background in customer journey transformation. Ludger and his team will develop Gobeyond Partners’ existing client portfolio across High Tech, Financial Services, Automotive, Health, and Multichannel Retail, as well, as work alongside Webhelp and its clients to support their transformation agendas

At a time when 60% of business leaders are re-evaluating how much they will be investing in change and transformation due to COVID-19, the team’s expertise will provide a significant value add to clients looking to build back better and navigate the evolving digital complexities in customer journey transformation.

Mark Palmer, CEO of Gobeyond Partners comments on the expansion:
“We have delivered work for DACH clients for a number of years, and a local team and location has always been part of our plan. However, the rapid digitisation of channels and cost transformation agenda that many companies are now facing, has accelerated this. Through our DACH team, we can help existing and new clients navigate this complex landscape.”

Ludger Strom, MD of the DACH practice continues:
“I am delighted to be heading up our new DACH practice. I look forward to supporting our current clients in the region, as well as partnering with new clients who are accelerating their digital customer journey strategies. It’s a very exciting time for us. We have some ambitious targets for the next year and I am actively looking for talent in the market to grow the team.”

Markus von Rhein, CEO of Webhelp DACH concludes:
“This is an exciting time for Gobeyond Partners and Webhelp. We know clients will value the additional service offering to support their transformation work.”