Tag Archives: SMEs

Empathy, Flexibility, Innovation: The Keys to Success for SMEs

  • To mark United Nations Micro, Small and Medium-sized Enterprises (MSME) Day, a new report reveals inside stories highlighting resilience and growth as small businesses face broader challenges than ever

Empathy, adaptability and the human touch are vital to SMEs navigating through today’s dynamic and challenging business landscape, according to a new report launched by ACCA (the Association of Chartered Certified Accountants).

This collection of stories and a toolkit brings together real-world experiences from finance leaders, entrepreneurs, and business support organisations across the globe, showcasing the role of accountants in guiding SMEs through the challenges and opportunities of today’s dynamic business landscape.

Aleksandra Zaronina-Kirillova, ACCA’s head of SME professional insights, says: “In a world where SMEs are confronted with rapid change, from navigating digital transformation and sustainability, to managing talent shortages and inflation, the role of accountancy professionals as empathetic and indispensable partners has never been more vital.

“Accountants, with their unique blend of financial expertise, strategic vision, and human understanding, are the listeners, the problem-solvers, and the trusted advisors who stand alongside entrepreneurs, offering not just financial guidance, but also emotional support and a deep understanding of the human stories behind the businesses they serve. This collection of stories celebrates successes from around the world.”

The report, Accountants at the heart of SME resilience and growth, includes a range of stories from around the world – in written and video formats – designed to be a useful resource for SMEs and the accountancy professionals who support them. It also includes a toolkit offering practical tools and insights on a range of topics of interest to SMEs.

To support the launch, ACCA is to host a webinar on June 27, 2024, providing a platform for discussion and deeper insights into the toolkit. Participants will have the opportunity to engage with experts, ask questions, and learn more about the strategic role of accountancy professionals in empowering SMEs. Register here.

Access the stories and the toolkit here.

Visit ACCA’s website for more information.

Over 50% of SMEs say resisting bribery and corruption results in lost business opportunities

  • New research shows 59% of SMEs believe that standing up to bribery and corruption will result in lost business opportunities.
  • However, 67% of UK respondents agree a strong anti-bribery policy boosts customer confidence.
  • 68% of UK respondents say stringent anti-corruption guidelines increase the likelihood of large contracts with big businesses and public sector bodies.

 

A new report from the Association of Chartered Certified Accountants (ACCA), Bribery and corruption: The hidden social evil on your doorstep, delves into the true extent of how bribery and corruption impact small and medium sized enterprises (SMEs) across the world, highlighting the pressing need for enhanced transparency and robust regulatory frameworks.

 

The research shows a high prevalence and deep concern about the damaging impact of bribery and corruption on SMEs, with more than half (59%) of SMEs and their advisers believing that standing up to bribery and corruption will cost them business trade or opportunities. The UK appeared more relaxed, with 46% thinking taking a stand would cost them.

 

Yet the survey also reveals a strong understanding of the benefits of standing up to bribery and corruption. 77% of global respondents, and 67% of UK respondents, agree that having a strong anti-bribery policy boosts customer confidence in their business. Furthermore, 68% globally and 68% in the UK say it increases their chances of getting lucrative contracts with big businesses and public sector bodies.

 

Jason Piper, ACCA’s head of tax and business law, said: “Corruption is a poison; it distorts markets, stunts economic growth, and deters investment.

 

“Many very small businesses don’t have the bargaining power to refuse when small bribes are demanded of them. Entrepreneurs have to choose between paying the bribe or losing the business – and often that is no choice at all for someone trying to support a family.

 

“Our report aims to arm businesses and regulators with the necessary insights and tools to root out corruption and foster an environment of transparency and trust. This could include the use of the latest digital tools. Just as technology is being used by criminals, so regulators and enforcement agencies should embrace it in the battle to detect, prevent and respond to them.”

 

Drawing from a broad spectrum of global data, expert opinions, and real-world case studies, the report explores the multifaceted impacts of corrupt practices on SMEs and economic development. It highlights the severe consequences that businesses can face, including legal penalties and damage to their reputations.

 

The report also considers the effectiveness of current anti-corruption laws and policies across different countries, suggesting that while some progress has been made, much remains to be done to align international efforts.

 

Piper added: “As global markets become increasingly interconnected, the imperative for accountability and ethical business practices becomes more pronounced.”

 

Lloyd Powell, head of ACCA Cymru/Wales, added: “The threat of bribery and corruption is something that businesses across Wales face on a daily basis. The fact our members are reporting improved prosperity through having anti-corruption policies in place is a good start, but there is more we can do to help them moving forward. How best to address modern-day corruption can be confusing, but we hope our latest report will provide some clear advice on how members can identify and prevent such activity.”

 

ACCA hopes this report will serve as a catalyst for change, encouraging entities across all sectors to evaluate their practices and align with the best standards of business conduct. The report is recommended for business leaders, policymakers, and regulatory bodies worldwide committed to uprooting corruption and fostering a fairer business environment.

 

The full report can be accessed here.

 

Visit ACCA’s website for more information.

Boost for UK SMEs as WeDo secures £50m in funding

WeDo Business Services has secured £50m in funding which will enable it to significantly expand its support of small and medium-sized companies across the UK.

The funding is provided by alternative investment manager Waterfall Asset Management and will be used to help WeDo bolster the growth of its SME customer base through a range of finance facilities.

The WeDo group has its headquarters in Greater Manchester and additional offices nationwide. It provides invoice and trade finance, asset finance, loans and start-up funding to a growing client base, as well as accountancy, HR, back-office and IT services.

WeDo was founded by Mark Lindsay and Chris Robinson in 2019 with just four staff and has grown rapidly through organic expansion and acquisition. It currently has over 70 staff across its Oldham headquarters and its network of offices.

Its overall lending now exceeds £50m, and chief executive Mark said Waterfall’s funding would enable it to achieve significant growth as it aims to reach £100m within the next three years.

WeDo’s nationwide client base spans a range of sectors, including recruitment, engineering, manufacturing, logistics and wholesale distribution.

Mark said: “This significant investment is a vote of confidence in our business and will help us to exponentially grow our ability to provide support to SMEs from across our finance divisions.

“We share a desire to establish a long-term relationship with the goal of helping more SMEs to succeed in building sustainable businesses for the future, by alleviating their cashflow constraints and enabling them to invest for future growth.

“WeDo has a strong track record of supporting the northern economy by offering finance to companies across the region and this will continue, as well as enabling us to significantly expand our geographical reach.

“There is increasing demand for the type of lending and support services we provide, reflected in a record month for new client wins in the first quarter of this year.

“We understand the challenges of growing a business from a new start, and we want to help others to do the same. It can be lonely as a business owner, and we provide a support network to ensure the wellbeing of themselves and their companies.”

James Cuby, managing director at Waterfall, said: “WeDo provides a comprehensive funding solution and support services to SMEs across the UK and has an experienced management team who are committed to supporting the growth of the businesses they fund.

“We are pleased to support WeDo’s expansion plans and look forward to a successful relationship.”

Quantum launch SME tailored employee benefit solution

Quantum Advisory, the leading independent financial services consultancy, today announced the launch of a new solution designed with small to medium (SMEs) employers in mind.

The service, which has only been available to a handful of existing clients to now, will advise SMEs on group risk, healthcare and wellbeing solutions tailored to them, and to best meet the evolving needs of their employees.

Commenting, principal consultant Graham Yearsley, who leads the employee benefits team at the firm, said: “Although gradually improving, the experience of small to medium employers in the market is generally still poor – they are often overlooked, cannot access the same resources and opportunities as larger organisations, and the quality of advice and consultancy they receive can be lacking. With SMEs by far the majority of the market, the disparity in service levels is unacceptable.

“According to government statistics, in the private sector 5.51 million businesses in the UK have less than 49 employees – this accounts for 99.2% of the total business population. Around 37,000 are medium sized and have 50-249 employees and only around 8,000 are large at 250 employees or more. And it’s growing, in 2023 there was a 0.8% increase of SMEs from 2022.

“Employee benefits programmes are critical attraction and retention tools – meeting employee expectations, ensuring the wellbeing and ongoing loyalty of staff, as well as optimising engagement. Getting it right is important whatever your size, but for SMEs it’s crucial.

“Recruitment is extremely competitive at the best of times and offering ever increasing salaries simply isn’t an affordable option, and neither does it address the overall wellbeing of staff. Frequent staff turnover can also be a real issue for a small employer, and difficult to manage. An expertly executed benefits package can have a big impact on an employment decision and, by proxy, the quality and loyalty of a team.

“It has to include honest investments in employees’ financial security, total health and career growth. As well, of course, as being accessible and affordable for an employer.”

Yearsley continued: “Our independent status means we can act nimbly and innovatively, creating truly bespoke solutions that are fit for purpose. We are able to access new and interesting things and act upon them quickly without the shackles of external shareholders – resulting in direct benefits to our clients and to their employees.”

 

ACCA calls on chancellor to deal with double whammy of frozen thresholds and weak growth

  • Additional people and businesses are being pulled into higher tax bands, adding to an already overburdened HMRC service
  • Frozen thresholds can result in companies not being as productive and instead capping their profit under thresholds to avoid taxation
  • UK economy remains weak, and small businesses are concerned about continuing inflation hitting their bottom line

 

In an open letter to the chancellor, leading global accountancy body ACCA highlights key concerns flagged by their 98,000 UK members, and what they want to see addressed in the Spring Budget on the 6th March 2024.

 

This includes concerns over the UK’s economic strength and attractiveness for investment, the impact of inflation on small businesses, and the continued freezing or reduction of allowances and thresholds, including personal allowances, PAYE and VAT thresholds, savings allowance and the dividend allowance.

 

Frozen allowances and thresholds are likely to add to an already stretched HMRC service by bringing more people into the tax net and increasing the workload of HMRC. As previously reported in 2023 by ACCA, 93% of financial professionals demanded drastic change from HMRC services, with more than half reporting that poor service from HMRC was affecting their clients and businesses as a result.

 

Combining an overwhelmed HMRC service with the impact it has on small businesses, agents and taxpayers and the weak UK economic positioning on the global stage, ACCA’s letter to the chancellor focuses on a call for practical action that promotes sustainable, long-term growth for businesses and individuals.

 

Glenn Collins, head of technical and strategic engagement, ACCA UK, said: “The government should be as concerned as we are about the unintended consequences of frozen thresholds and additional complexity – allowance freezes can catch out many taxpayers. Many taxpayers end up overpaying or underpaying tax.

 

“Increasingly, the impact of the freezing of allowances look like an artificial barrier to growth as well as harming the UK’s position as a competitive place to do business on the global stage.”

 

ACCA points out that the VAT threshold is a particular area of concern for small and medium-sized enterprises (SMEs), especially in already troubled sectors. With inflation running so high over the last couple of years, any frozen threshold will bring more individuals and business into higher tax brackets – often for the first time – meaning they will have to register and file tax returns, creating more work for HMRC at a time when its service levels are buckling.

 

The ‘artificial barrier’ is created as companies can avoid going up a tax threshold by capping their profit and productivity just under that – ultimately slowing UK economic growth as a result. Without proper government incentivisation to grow and prosper, businesses will continue to stagnate – something reflected in the recent recession figures that were released.

 

Collins added: “The government should review the impact of tax thresholds and complexity on business growth with a particular focus on key sectors. Raising thresholds to be in line with inflation would allow people to be taxed more fairly, rather than having to introduce broad-brush tax cuts which when you look at the bigger picture, are cancelled out by the frozen thresholds.”

 

Visit ACCA’s website for more information.

 

WeDo Business Services launches new finance division to help fuel growth for SMEs

WeDo Business Services group has unveiled the latest stage of its expansion strategy with a new venture providing established SMEs and start-ups with asset-based finance to fuel their growth plans.

The new division, WeDo Asset Finance, is based out of the group’s headquarters in Oldham and is operating nationwide, with a goal of lending to more than 200 clients over the next 12 months.

WeDo Asset Finance is led by a trio with more than 85 years’ sector experience between them.

Rebekah Middleton has joined as managing director. She was previously head of corporate at Bibby Leasing, where she focused on structured lending and larger asset refinance facilities.

She has worked in finance for nearly 30 years, including roles at Davenham Asset Finance, Time Finance, Close Brothers and GE Capital.

Stuart Berry, who worked in the asset finance industry for more than 25 years, has joined as operations director. Emma Smith, who has 30 years’ experience in asset and trade finance, has joined as head of sales support.

WeDo Asset Finance is specialising in hire purchase funding and finance leasing for companies looking to buy assets such as vehicles, machinery and other equipment.

Among the sectors in which it is operating are manufacturing, food processing, engineering, forestry and agriculture, transport, haulage and construction.

Rebekah said many small businesses and start-ups have been struggling to obtain asset finance amid market uncertainty and global economic challenges.

She added: “We have identified a gap in the market for creative funding solutions provided by a knowledgeable, approachable and accessible team.

“We have the flexibility to provide tailored packages to suit the peaks and troughs of the business cycle, for example with higher repayments during peak sales periods and lower ones when things are predictably quieter.

“With an industry-recognised software platform and an experienced team, we are delivering from the get-go, with our first deals completed and a number of others in the pipeline.

“We are implementing a carefully-managed growth strategy to be achieved by accessing increased funding, maintaining a good quality book and developing strong and meaningful introducer partner relationships, while at the same time being able to offer access to the wider WeDo group’s services.”

The WeDo business was founded by Mark Lindsay and Chris Robinson in 2019 with just four staff and has grown rapidly through organic expansion and acquisition.

It has over 75 staff across offices in Oldham, MediaCityUK in Salford, Sheffield, Bromsgrove, Swindon and Feering in Essex.

Last year, the group launched WeDo Accountancy Services offering a range of services to SMEs and their directors, including annual and management accounts, bookkeeping, VAT and payroll services, self-assessment tax returns and advisory services.

The group also provides invoice and trade finance, start-up funding, HR, back-office and IT services to its client base.

Mark, the group’s chief executive, said: “The launch of WeDo Asset Finance is a further demonstration of our commitment to service all of our clients’ business needs to help them grow and thrive.

“Rebekah and the team have decades of experience, and they are dedicated to helping established companies, as well as new ventures, acquire essential pieces of kit or take advantage of new opportunities while freeing up their cashflow by spreading lending across regular affordable repayments at fixed rates and fixed terms.

“It’s an exciting addition to our portfolio and we are confident that the team will enjoy great success at a time when other funding routes are proving difficult for SMEs and start-ups to access.”

Prova doubles down on Composite Braiding investment

Prova has announced a follow-on investment in European composite materials manufacturer Composite Braiding, having initially taken an equity stake in the business back in 2022. Coming as part of a seven-figure funding round, the capital injection will be used to strengthen manufacturing, bolster the workforce and purchase equipment as the company continues to experience rapid growth.

Composite Braiding uses an award-winning automated manufacturing process to combine thermoplastics with materials like carbon, glass and basalt fibres, to create a much lower embedded carbon solution for end products spanning the automotive, rail, sports equipment, maritime, and civil engineering sectors.

The unique process reduces labour costs by up to 90%, waste by 97% and uses 95% less energy, offering significantly cheaper and more sustainable materials, at scale, and at a faster rate.

Richard Postins, founder of Prova Investments, commented: “At Prova Investments, we’re excited to continue our journey with Composite Braiding in its mission to decarbonise the composite materials industry. With its novel processes to automate the manufacture of advanced composites using sustainable materials, Composite Braiding is a great fit for our cleantech and circular economy portfolio, and we’re looking forward to offering ongoing growth and support as it continues to pioneer composite manufacturing.”

Steve Barbour, founder at Composite Braiding, added: “Last year was focused on building up foundations, while 2024 will be pivotal for kick-starting production and delivering sustainable products across a variety of sectors. The close of our latest funding round marks a new milestone the Composite Braiding business. We are grateful for Prova Investments’ backing since its initial investment last year, and we’re looking forward to the continued support they can bring to our business moving forward.”

To find out more about Prova Investments, visit www.provapr.co.uk/investments, or visit https://compositebraiding.com/ to learn more about Composite Braiding.

Chargebee recognised as a Leader in the IDC MarketScape: Worldwide SME-focused Subscription and Usage Management Applications 2022

Chargebee, a leading subscription and recurring revenue management platform, has announced it has been recognised as a Leader in the IDC MarketScape: Worldwide SME-focused Subscription and Usage Management Applications 2022 Vendor Assessment (doc # US48786122, October 2022).

The IDC MarketScape report called out several strengths of Chargebee’s offerings, including innovation, value and integrations. Amid global market uncertainty, Chargebee expanded its product offerings over the last year to help businesses land, expand and maintain revenue. Leveraging the end-to-end platform, Chargebee’s customers gain visibility into customer insights and behaviours to maximise monetisation, a critical factor in today’s climate.

The recent acquisitions of Chargebee Receivables (previously Numberz) and Chargebee Retention (previously Brightback) enhanced the platform’s customer retention and payment failure prevention capabilities. Chargebee’s products enable intelligent and automated quote-to-cash processes with near-real-time financial data to inform critical business decisions. The IDC MarketScape notes, “these products help a Chargebee customer to manage both involuntary and voluntary churn with high automation.”

Chargebee also offers a robust real-time revenue recognition product with Chargebee RevRec, which helps companies automate ASC606/IFRS15 compliance workflows. Each Chargebee product provides flexible options for businesses launching new or expanded subscription offerings and critical business and customer data for companies of all sizes and stages employing the subscription model.

“As a customer-first business, our goal is to continuously innovate on behalf of the user. We know that small and medium-sized enterprises are in a particularly precarious situation amid global economic uncertainty, making healthy revenue recovery and customer churn management vital to their survival,” said Sanjay Manchanda, Chief Marketing Officer at Chargebee. “We are extremely pleased to be recognised as a leader in this space, a testament to our unwavering commitment to helping subscription-based businesses grow and succeed.”

While this report focuses on small and medium-sized enterprises, Chargebee serves customers of all sizes, including companies in the media and entertainment, automotive, food and beverage and D2C industries offering subscription services.

WeDo Business Services makes acquires significant stake in Australian finance firm

A north west business services group has gained a foothold in the Australian market by making a strategic seven-figure investment in a Brisbane-based invoice and trade finance company.

WeDo Business Services, which is headquartered in Oldham, has taken a significant stake in Invoice Finance Group (IFG).

IFG had been seeking an investment partner to help take it to the next level by adding funding capability and new business finance products. At the same time, WeDo was looking to establish itself Down Under.

WeDo directors Mark Lindsay and Chris Robinson engaged Wayne Smith, a former senior executive at Sydney-based business finance company ScotPac, to help with this phase of their growth plan.

Wayne was able to bring both parties together and helped to structure the deal. He has become chairman of IFG following the investment, and will work with its founders and directors Paul and Angela Tonges on its expansion strategy.

Mark, group chief executive of WeDo, said: “Our invoice finance business has been built on a simple model of delivering solutions in a transparent and value-added way, working with clients to ensure they get more than they expect.

“It was refreshing to see that IFG shares a similar approach which is very client-centric.

“The independent finance market in Australia is not as competitive as it is in the UK, and therefore we feel there is scope for IFG to expand significantly and develop additional service lines, much like our UK business has done in recent years. We are extremely excited by the opportunities and growth potential for IFG.”

WeDo provides a range of services to small and medium-sized companies. In addition to invoice and trade finance and start-up funding, it provides HR, back office, IT, digital and payroll support, with a focus on the recruitment sector.

Mark and Chris founded the business in 2019 with just four staff and the company has grown rapidly through organic expansion and acquisitions. The group now employs almost 100 people across its network of offices, including sites in Colchester, Swindon, Sheffield and MediaCityUK in Salford.

IFG is a boutique business which husband and wife team Paul and Angela set up in 2011. It specialises in providing invoice finance to businesses across Australia.

Paul said: “As the founders, we are very excited about the next chapter of IFG’s growth strategy. We’re delighted to share a common alignment in our vision and values with our new investors, by continuing to exceed our customers’ expectations.

“This strategic investment will allow IFG to better service our existing clients and attract new customers by enabling us to offer a broader range of finance products and a larger deal size. With so many Australian small businesses desperate to fund growth, IFG will be able to assist many more SMEs.”

EveryFriday appointed by Ashman, a new kind of bank for property SMEs

Creative agency EveryFriday has been appointed by Ashman, an exciting new banking proposition, to evolve its strategic brand positioning, expression and go-to-market launch.

Ashman, which was founded by real-estate entrepreneurs Ashkin Mittal and Manhad Narula, plans to transform the banking experience for property SMEs (small and medium sized enterprises), a £90bn market opportunity.

Digital by design, Ashman plans to deliver speed and a personalised service to clients and brokers. It will initially focus on lending to SMEs in the commercial real estate sector, lending on deals from £100k to £5 million, while providing personal savers with competitive rates.

Earlier this month, Ashman received its UK banking licence, becoming the first new entrant to be licensed this year.

Sally Mackerell, co-founder of EveryFriday, comments: 

“We are delighted to be partnering with Ashman, an exciting new banking proposition for property entrepreneurs, to evolve the strategic brand positioning, expression and go-to-market launch. A passionate team of super smart and experienced individuals, they are motivated by a strong desire to build something that genuinely makes a difference in the world, which aligns perfectly with EveryFriday’s mission to create ‘Ideas that Move People’.” 

Simon Healy, Chief Operating Officer at Ashman, comments:

Our proposition is simple: digital by design, Ashman plans to offer financial products and services that enrich the customer and the planet. We are excited to partner with EveryFriday to bring this proposition to life.”