Tag Archives: debt management

Charlie Horner joins Connected Data as Head of Data

Data driven technology company Connected Data is pleased to announce that Charlie Horner has joined the team as Head of Data.

Connected Data is an innovative and growing company that is opening up and transforming access to vital market data, to dramatically improve the way debt is managed by organisations.

Key to the company’s unique position and growth are its unique partnerships with multiple UK leading data providers, which feed into its first-class proprietary debt management specific technology, connecting data in ways that provide the most accessible, powerful insight.

As the new Head of Data, Charlie’s role will be fundamental to this. As Connected Data expands its data partner network and further integrates them into its services, Charlie will play a key role in evolving and accelerating this work.

Charlie brings with him over 30 years of experience in senior data industry roles that have focused on the effective use of data and analytics to deliver positive outcomes for organisations across various sectors and their customers.

This includes 10 years with the debt management specialist TDX Group (an Equifax company), focusing on the use of data and analytics to help creditors benchmark and improve their collections and recoveries strategies and operations. In this role, Charlie was instrumental in enabling some of the UK’s major creditors across various sectors make improvements in their debt management activities that led to £millions worth of positive opportunities.

With a specific focus on collections and recoveries, Charlie has also provided strategic and technology advisory and delivery services across clients’ credit management lifecycles for the enforcement market integrator, Just (Part of the Arum Group).

With over 17 years at Experian, the global data and technology company in various analytical, product development and client management roles, Charlie has helped organisations maximise the use of Experian products and services, and achieve significant improvement to their business performance.

On his decision to join the Connected Data team, Charlie said: “I have spent over 30 years applying data and analytics to debt management, so I recognise the immense value that the effective use of data and analytics across the customer lifecycle can bring, specifically when it comes to achieving more positive outcomes for both organisations and their customers too.

“My new role with the Connected Data team will allow me to continue to champion the intelligent use of data to help companies prevent, reduce and resolve customer debt.

“I am very excited to be joining a team of experts that have worked across some of the biggest organisations in the credit industry and a company that is driving real improvements in the way debt is managed with its approach, enabling organisations to more easily contract, acquire, deploy and optimise data from multiple data sources into debt management processes.”

Commenting on Charlie’s appointment, Anthony Sumner, Director of Data and Analytics at Connected Data, said: “The Connected Data vision is to drive true data enablement of customer and debt management processes across all industries, so that organisations can better understand, identify, support and resolve debt issues with their customers.

“Charlie not only brings incredible knowledge in data and analytics, but a reputation with customers and suppliers alike of someone who is driven by doing the right thing and driving positive outcomes for customers and their end consumers. We are delighted to have him join the Connected Data team.”

Industry known legal and compliance professional, Emma Peach, joins high growth fintech

Data driven technology company Connected Data is pleased to announce that Emma Peach has joined the team as General Counsel and Data Protection Officer.

Emma brings with her over 30 years of experience in commercial and privacy law, having held senior leadership roles across some of the world’s largest organisations in the data and financial services space, including Experian and TransUnion.

She has now joined Connected Data to lead on all legal and compliance matters. Connected Data is disrupting and improving the way debt is managed by organisations thanks to its unique position of having partnerships with multiple UK leading data providers combined with its proprietary debt management specific technology. Emma will play an integral role in building Connected Data’s relationships with data suppliers and customers.

A foundation of Connected Data’s business is its reputation as a trusted custodian of data. Emma’s extensive experience of privacy compliance and regulatory oversight will play a vital role in this going forward. It demonstrates Connected Data’s ongoing commitment to industry leading privacy standards.

On her decision to join the Connected Data team, Emma said: “It is exciting to be part of a business that can bring so much value to its customers, facilitating healthy returns on investment for them with such short lead times and helping them treat their own customers fairly. The leadership team’s sector expertise, integrity and unwavering commitment to data privacy compliance have enabled Connected Data to attract world class data partners for its customers and I am delighted to be joining a company that can deliver top results for customers and operate with those values.”

Kirk Fletcher, CEO of Connected Data, says: “Emma’s brings with her a depth of domain specific experience unparalleled in any high growth technology business. Her understanding of complex global data organisations has already made a difference to our mission of truly data enabling debt management processes, so that fairer customers outcomes are achieved.

“Emma’s personal style blends absolute professionalism, subject matter expertise and the desire to do the right thing – all qualities that make her a pleasure to work with and a valuable addition to our team. We are delighted to have her on board.”