Navenio, the UK healthcare scale-up, has announced that the Royal Cornwall NHS Trust has selected its location-based AI platform to support Clinical Imaging Assistants (CIAs) (radiology portering and service support ) as part of a programme of efficiency improvements within the Diagnostic Imaging department.

The partnership involves supporting the trust in two key ways; firstly, it covers the indoor location-enabling of the Royal Cornwall NHS Trust site, with a view of it being integrated with existing staff and patient facing applications. Secondly, The Trust will adopt Navenio’s AI-powered Intelligent Workforce Solution (IWS) for use by radiology CIAs and operational staff, across its 500-bed site at Truro. This will increase the efficiency of teams and improve patient experience by linking them with an appropriate staff member based on where they are in the hospital.

Navenio’s location technology will be made available on-site, so that the Trust’s e-transformation team can assess its impact and potential application in other use cases such as patient wayfinding. The scale-up will provide a SaaS licence to the site for a period of three years supported by professional services. Its infrastructure-free technology provides ‘right person, right time, right place’ localisation service for the indoor environment, where GPS doesn’t work.

“Navenio will give us the agility we need to evolve our portering systems”, commented Ian Nicholls, eHealth Transformation Manager at the Trust. “I’m delighted to be working with Navenio to implement its infrastructure-free technology, which will optimise facilities across the Trust and improve the level of care patients receive at this critical time.”

Tim Weil, CEO of Navenio, added: “It’s great to see our platform helping NHS trusts navigate complex workflows to ensure more agility within patient services. I’m looking forward to working with the Royal Cornwall NHS Trust team to deliver efficiency benefits so they can become a flagship for indoor technology adoption in the NHS.”

The project kicked off in July.