Tag Archives: Monitoring

FInance, News

Redgate survey identifies key database monitoring challenges businesses should focus on in fast-growing Financial Services sector

A sector analysis of the results from a major database monitoring survey has revealed how and why the growth, complexity, and management of database estates in Financial Services is different to other industry sectors. The results clarify the areas businesses in the sector should consider when including their database estates in digital transformation initiatives.

The global monitoring survey of 2,500 IT professionals and C-level executives was undertaken by Redgate in 2021 to discover the scenarios and challenges organizations face when monitoring their database estates. The large number of responses also provided the opportunity to dig a little deeper and compare the similarities and differences across industry sectors.

Financial Services in particular emerged as an outlier in the newly published sector insights report in four major areas:

  • The size and complexity of database estates is different to other sectors, with a nuanced difference between smaller firms and those with very large database estates.
  • There is a far wider use of monitoring tools and the data gained from those tools is shared with more teams across the business.
  • There is a need to manage people and compliance much more closely, probably prompted by the move to remote working.
  • The sector is ahead of the curve in the requirement to monitor cloud and hybrid database environments.

The insights are even more pertinent, given the recent big increase in investment in the sector. KPMG’s January 2022 Pulse of Fintech report revealed global investment in the fintech market topping $210 billion in 2021, a 173 percent increase on investment activity over 2020. Notable, one of its four trends to watch out for in 2022 is an increasing focus on the modernization of core banking platforms to reduce the reliance legacy infrastructures and facilitate better customer experiences.

While the investment is there, and there is a willingness and an urge to upgrade IT systems and process, issues remain. As Deloitte’s 2022 Banking and Capital Markets Outlook report observes: “Even though digital transformation is going ahead at full speed, these efforts tend to be incremental, localized, and fragmented, resulting in a pervasive and pernicious ‘technology trap.’ This is preventing many banks from realizing the full potential of their investments.”

Hence the value of the Redgate insights report in giving businesses in the sector a deeper understanding of the issues and the challenges they face when monitoring their database estates. By providing a benchmark of results businesses can use to compare their own efforts against those of their peers, future investment in their database estates can be directed more wisely.

Businesses in the sector can gain a full picture by downloading The State of Database Monitoring in Financial Services insights report online.

Appointments, News

LogicMonitor appoints former Slack executive Christina Kosmowski as president

Customer-centric growth expertise honed at Salesforce and Slack will propel LogicMonitor’s global scale and technical innovation

LogicMonitor, the leading cloud-based IT infrastructure monitoring and observability platform for enterprises and managed service providers (MSPs), today announced the appointment of veteran technology leader Christina Kosmowski as president of the high-growth SaaS company.

The appointment comes at a time when both LogicMonitor’s global customer base and product capabilities continue to scale rapidly. Demand from enterprises seeking full visibility into complex, hybrid IT infrastructures has created a market opportunity predicted to grow to more than $100 billion by 2024, according to IDC. LogicMonitor is well-positioned to capitalise on the opportunity. LogicMonitor recently ranked No. 378 on Deloitte’s 2020 Technology Fast 500 due to the company’s impressive revenue growth of 255 percent over the past three years.

Kosmowski joins LogicMonitor after spearheading global customer success and services at publicly traded Slack (NYSE: WORK), where she was instrumental in scaling the business from $90 million in annual revenue to $1 billion in annual revenue. Prior to Slack, Kosmowski spent 15 years at Salesforce (NYSE: CRM), where she oversaw functions including renewals, consulting, support and customer success management and helped the company grow from $20 million to $10 billion.

As president, Kosmowski will lead LogicMonitor’s go-to-market strategy, research and development, and customer success practices as the company enters the next stage of its rapid growth trajectory. She will report to CEO Kevin McGibben and will work closely with McGibben and LogicMonitor’s leadership team to set the strategic path of the company moving forward.

“LogicMonitor is serving as a catalyst for digital transformation and IT modernisation at a time when the ability to provide an uninterrupted digital customer experience can make or break a business,” said Kosmowski. “I’m grateful for the opportunity to work with LogicMonitor’s top-notch team and help elevate and scale this company as it continues to deliver a valuable, world-class IT observability platform.”

Kosmowski holds a board position at Rapid7 (NASDAQ: RPD), and is a founding limited partner of Operator Collective, a group of more than 100 of tech’s most sought-after operators, investors and founders from diverse backgrounds who invest in and accelerate the next generation of business-to-business technology.

“I am thrilled to welcome Christina to the LogicMonitor team,” said McGibben. “Christina brings vast hands-on leadership and operations experience from her nearly two decades of leadership roles at world-class SaaS technology companies. Her energy, enthusiasm and unique expertise in building global customer-centric enterprise software businesses makes her the perfect leader as LogicMonitor continues to grow and scale aggressively.”

Kosmowski began her career as a manufacturing engineer at Tenneco Packaging after receiving her bachelor’s degree in industrial engineering from Northwestern University and later transitioned into consulting. Kosmowski also worked as a project manager at Inforte, a global consulting firm specialising in e-business software applications.

News, Tech

LogicMonitor launches log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting

LogicMonitor, the leading cloud-based IT infrastructure monitoring and observability platform, today announced the general availability of LM Logs, the company’s new cloud-based log intelligence product. With LM Logs, 100 per cent of an organisation’s log data is automatically analysed using machine learning and AIOps algorithms to help IT Operations teams uncover the root causes of alerts and predictively uncover issues before they disrupt the business.

LM Logs uses extensible, out-of-the-box integrations to automatically collect logs from all components of an organisation’s IT infrastructure. It then intelligently analyses these logs to highlight anomalous events using algorithms. These key log events are automatically correlated with metrics in LogicMonitor’s IT infrastructure monitoring platform to provide deep insights that show users why issues are occurring.

“LM Logs eliminates manual processes of what used to take hours, days or weeks to understand the intelligence in log data. LM Logs surfaces meaningful log data automatically and makes it available in the context of existing troubleshooting workflows,” said Kevin McGibben, CEO of LogicMonitor. “LM Logs helps businesses recover time spent context-switching between log file management and monitoring tools, and empowers IT operations teams with the insights they need to resolve issues quickly so they can focus on the customer experience instead.”

LogicMonitor customers who gained early Beta access to LM Logs are already experiencing positive impacts to their businesses. “LM Logs is a game-changing product we already see immense value in,” said Ant Molloy, CEO of Aurora. “LM Logs enables engineers to automatically locate the ‘needle in the haystack’, versus spending hours searching through log data. It reduces escalations and speeds MTTR, making our business more efficient.”

LM Logs is the result of LogicMonitor’s strategic acquisition of Stockholm-based log analytics company Unomaly, which took place in January 2020. Since the acquisition, LogicMonitor has worked to integrate Unomaly’s patented algorithms into LogicMonitor’s existing AIOps capabilities to create a unique cloud-based log intelligence solution.

For more information on LM Logs, visit www.logicmonitor.com/logs.

News, Technology

LogicMonitor Now Available on Google Cloud Marketplace

LogicMonitor, an award-winning, cloud-based IT infrastructure monitoring and observability platform, today announced that it is available on Google Cloud Marketplace. Google Cloud customers from across the globe are now able to discover, implement and manage LogicMonitor on Google Cloud with just a few clicks.

Purchasing through Google Cloud Marketplace enables customers to quickly integrate with LogicMonitor’s agentless platform. Users are able to obtain insights into the health, performance and associated costs of their cloud and on-premises infrastructure in minutes with automatic discovery and auto-populated dashboards.

Customers can also benefit from comprehensive and actionable visibility with LogicMonitor’s out-of-the-box metrics and pre-configured alert thresholds for Google Cloud services, including the widely adopted Anthos. In addition, meaningful service-orientated views help users better understand long term trends and overall service health for dynamic Google Cloud services with ephemeral underlying resources, such as autoscaled Compute Engine instances and Google Kubernetes Engine (GKE) clusters.

“Our enterprise customers are investing in Google Cloud to support their goals to drive better customer experiences. With LogicMonitor’s leading IT observability platform, we’re able to scale with our customers as they migrate and adopt Google Cloud services quickly and securely,” said Kevin McGibben, CEO of LogicMonitor. “Being included in the Google Cloud Marketplace is an important next step in our partnership with Google Cloud to make the LogicMonitor platform even more accessible to modern enterprises.”

“LogicMonitor’s platform provides Google Cloud customers choice on visibility and management tools to successfully manage their Google Cloud services and infrastructure,” said Rayn Veerubhotla, director, partnerships at Google Cloud. “We’re delighted that LogicMonitor is now available on the Google Cloud Marketplace, making it simpler than ever for customers to get started.”