Category Archives: Healthcare News

RedArc proves to be a lifeline during Covid-19

Since the escalation of the COVID-19 pandemic in the UK, RedArc nurses have been seeing a change in emphasis in the support needed among employees and their families with chronic physical or mental health conditions, disability, or those experiencing trauma or bereavement. Inevitably, many employees will be affected by the intense pressure on the NHS, be that cancer patients who are not able to get the help or answers they need when they want, those dealing with the consequences of cancelled operations, or those with mental health conditions.

Christine Husbands, managing director for RedArc commented:

“Via the partners we work with, we’ve already received a lot of positive feedback that the support that our nurses are providing is a real lifeline in these difficult times – especially when other services aren’t available, or are only operating on a limited basis.”

Types of patient concerns
• Many employees who already have an underlying health condition are concerned about keeping on top of the frequently updated guidance: they are often already overwhelmed by their existing health problems and need support in working out the relevance for them. The massive amount of information in the media as well as social media means that many people need help in separating out the fact from the fiction and dispelling some of the myths about COVID-19 that can cause additional anxiety.

• Cancer patients are amongst the most anxious as surgery and treatments are increasingly being cancelled. Many have concerns about visiting hospital and whether to continue treatment that has already started, others worry about the spread of their disease, and the additional necessity to rigorously self-isolate for extended periods due to suppressed immunity. Some patients have even had chemotherapy suspended due to the risks involved.

• Practical considerations are also playing on many people’s minds including non-urgent appointments being cancelled, lack of access to GPs, and how to access medication and the support services that are usually available.

• Family is another big concern amongst many – both how to support those who are self- isolating or unwell, through to not being able to visit relatives in care homes, and restricted hospital visiting.

• And the financial impact of the pandemic on livelihoods is also taking its toll – from concerns about the ability to pay bills and mortgages, through to distress amongst the self-employed community about how to financially survive the situation.
RedArc support

One of the main roles RedArc nurses are adopting as the COVID-19 pandemic situation develops, is that of reassurance. Emotional support is needed now more than ever, particularly as the UK lives through the next phase of tighter restrictions in terms of movement and social interaction.

Christine Husbands continued:

“Employees already have a lot on their plate – whether that’s because of their own health problems or those of a close family member – and the extra complexities as a result of the virus are causing additional stress and anxiety for many. A number of people may be unable to cope without the regular contact of a trained medical professional who can help to alleviate their fears.”

RedArc is also keeping close to developments in the various charities, support groups and research bodies to ensure that it can signpost individuals to other services if required. Whist in the current climate, both the providers and individuals may have to adapt to a more tech-driven, virtual type of support, it’s vital that people know that help can still be accessed.

Some specific examples of recent support that RedArc has provided:
• Help with pain management strategies when a hip operation was cancelled
• Researched and found a voluntary organisation to deliver medication
• Conversations to help an individual consider all of their options regarding forthcoming cancer treatment
• Organised telephone counselling for a small business owner who was overwhelmed by the financial implications
• Signposted to appropriate sources of advice for someone experiencing financial difficulties
• Additional phone calls to those who are more vulnerable or live alone
• Investigating private healthcare availability as an alternative to NHS treatment
• Emotional support for a pregnant lady worried that her partner will not be present at the birth of their child due to the restrictions on the labour wards

Christine Husbands continued:

“Whilst RedArc’s services are provided via contracted partners such as insurers, it is designed to provide long-term, non-emergency support and cannot be accessed for people in an emergency situation, Coronavirus-related or otherwise, however it is clear that by helping our clients, we are alleviating some of the pressure on the NHS.

“With social distancing, we are currently unable to provide face-to-face services such as counselling and some therapies, and the availability of consultants to provide second medical opinions or private consultations is becoming increasingly limited. However, the remote emotional support and professional medical expertise we offer is largely unaffected and so our nurses are able to continue to deliver the much-needed reassurance that people need in these unprecedented times.”

EQL helps alleviate Covid-19 pressure from GPs in Bedfordshire and Greenwich

In a move designed to reduce the strain on GPs and the wider healthcare system, NHS Bedfordshire CCG and NHS Greenwich CCG (covering a total population of over 700,000 patients) have implemented an innovative software solution capable of triaging patients with MSK related issues such as bad backs and sprains determining the severity of their condition and recommending next stages without the need for a doctors’ appointment.

Phio is EQL’s physiotherapy assessment solution providing an agile triage tool that signposts users into suitable MSK care pathways. This approach reduces the need for human intervention thereby alleviating pressure on GP’s already under pressure from COVID-19.

Jason Ward, CEO of EQL, who along with Peter Grinbergs co-founded the company, said:

“At this time it is imperative to alleviate pressure on Primary Care and the wider NHS. We are committed to radically improving clinical pathways through technology and are thrilled to be working with NHS Bedfordshire and Greenwich through Circle Health the specialist healthcare provider. We hope to see other Clinical Commissioning Groups follow suit in the future. ”

Accessible 24/7 and available in any language, Phio can complement existing services and is a strong alternative for many telephone-based and remote physiotherapy services. It also offers dramatically improved customer journeys and has the potential to radically improve health outcomes.

Could FeNO breath testing provide an early indicator of Covid-19?

As of Tuesday 24th March, the number of global Coronavirus cases rose to 398,8341 with 6,6502 confirmed cases in the UK alone. The Covid-19 strain of Coronavirus has officially been declared a pandemic by the World Health Organisation and there has been an urgent call for innovation that can help with the diagnosis or treatment of the virus. Kent-based medical device manufacturer, Bedfont Scientific Ltd., thinks their NObreath FeNO monitor could help.

Recommended by the National Institute of Clinical Excellence (NICE), and the Global Initiative for Asthma (GINA), FeNO is well-established, globally, as an objective test for airway inflammation and could theoretically be used to screen patients or office workers routinely or those suspected to have COVID-19; increasing FeNO levels can be an early indicator as the infection occurs in the upper respiratory tract and can lead to respiratory conditions such as pneumonia, which causes inflammation.

NObreath® testing is quick, easy, non-invasive, and the monitor is portable, which means testing can be performed by healthcare professionals at home. The NObreath® mouthpieces have been vigorously tested by Public Health England, and are proven to remove and trap 96.8% and 95% of airborne bacteria and viruses respectively. Unlike other FeNO measuring methods, the NObreath® testing technique does not require patients to inhale through the device, reducing the risk of cross-infection. Lastly, the NObreath® monitor itself is integrated with SteriTouch® technology, which eradicates the bacteria that causes contamination and infection.

Jason Smith, Managing Director, comments,

“As the spread of Covid-19 seems relentless we find ourselves trying to weather the storm both personally and as a business. Being a medical device manufacturer, we are fortunate enough to be in a position where we can try and help but that does mean it is necessary to have some of the Bedfont Family, our employees, attend the offices. Whilst not desirable, it’s necessary to support the business and all the families it provides for. Covid-19 is hard to diagnose and we know very little about it presently, however we know about airway inflammation and so we are testing employees each day; any who have an increase in FeNO of ≥15ppb or ≥20% from their baseline reading will immediately be sent to self-isolate for 14 days.”

Although designed as a diagnostic and management aid for asthma, Bedfont® hopes the NObreath® could help mass screen changes in inflammation levels so patients can self-isolate early-on, helping to reduce the spread of the virus.

Winners of 2020 HSJ Partnership Awards revealed

The 14 high-calibre winners of the 2020 HSJ Partnership Awards were announced during an awards ceremony at Park Plaza Westminster last week.

The HSJ Partnership Awards – now in their 3rd year – are independently judged by experts from across the healthcare sector, looking specifically for organisations from the private and charitable sectors that clearly strive to improve collaboration and innovation within the NHS.

A great variety of different sectors and industries from all over the country were represented throughout the evening. The diversity on display – both in terms of the projects undertaken and the teamwork showcased – demonstrated a growing dedication to work efficiently and effectively with the NHS.

The awards ceremony was hosted by the lively and engaging Ellie Taylor who led the evening with the passion and respect that the finalists and winners rightly deserved.

Of the 14 winners, Best Pharmaceutical Partnership with the NHS was awarded to Kite Pharma, a Gilead Company, NHS England and NHS Partners for its work on an innovative treatment that has offered the hope of disease-free years to people suffering from lymphoma.

The judges saw this as transformational treatment which couldn’t have been done by the NHS alone. It demonstrated a passionate and ambitious approach to transformational medicine.

Further winners from the evening were:

  • The Perinatal Institute was awarded Best Not For Profit Working in Partnership with the NHS for the low-cost – 50p per birth – of their work on the Growth Assessment Protocol (GAP). GAP was able to demonstrate that most unexplained stillbirths were associated with growth restriction. For its work, judges praised the institute for the excellent nation-wide reach of the initiative and for the team’s consistent commitment to low costs whilst putting saving lives first.
  • Most Effective Contribution to Clinical Redesign was won by Lloyds Pharmacy Clinical Homecare which has redesigned how patients receive oncology drugs by moving many routine treatments to a centre run by Lloyds Pharmacy. This helped Northern Lincolnshire and Goole Foundation Trust to improve services allowing them to cope with the increasing demand for outpatient appointments. Judges praised the project for making a really good use of data and clearly articulating benefits for patients and for the NHS provider, highlighting the elevated level of patient engagement and improved patient experience.

HSJ Editor Alastair McLellan said,

“The HSJ Partnership Awards are always a wonderful showcase for the outstanding work across healthcare today. I am always extremely honoured to be involved in recognising high standards in healthcare. Congratulations to all our winners and nominees at this year’s awards.”

“It is always inspiring to hear of how organisations work together to help improve and continually contribute to innovation in the healthcare sector.”

The full list of award winners and those highly commended can be found on the HSJ Partnership Awards website.

Sterling urges healthcare sector to ensure background screening is priority in light of increased employee fraud

Leading global background screening provider, Sterling, has urged the healthcare sector to take background screening more seriously in light of a slew of recent incidents where employees spent a number of years in situ after falsifying qualifications.

With a former NHS boss in Oxford receiving a suspended prison sentence after claiming a false university degree, and a senior radiologist lying about being a qualified GP – the company has highlighted the need for healthcare providers to have stronger screening processes, and stressed that these incidents can be prevented with the right checks and balances.

Commenting on the rise in figures, Steve Smith, Managing Director EMEA of Sterling stated:

“Unfortunately, this kind of fraud is not uncommon. With an explosion of ‘diploma mills’, where fake qualifications can be easily obtained – dishonesty is becoming easier than ever. As these methods become more sophisticated, the need for robust screening processes is crucial.”

“This is even more relevant in a sector like healthcare, where fraud could endanger the safety of members of the public, along with the integrity and reputation of health services. While in the recently identified cases, the perpetrators were caught – unless vetting protocol is reviewed the risk remains that others could fall through the net.”

“Fortunately, with the right screening processes, incidents like this can be prevented. Education verification, among other, more common checks such as criminal record screening can shed light on candidates to ensure that healthcare providers limit the risk of a bad hire.”

Physiofastonline CEO appointed to expert panel of Source One Associates

Source One Associates, the sports and talent management agency has appointed Katie Knapton, the CEO of PhysioFastOnline.co.uk to their Panel of Experts. Source One clients will now get full access to the online physiotherapy service provided by PhysioFastOnline as part of their overall package of services.

Interactive video call appointments can be booked online, in real-time, and are generally available the same day to swiftly help reduce any pain and concern and, in many cases, promote a quicker recovery time. Katie and her team will identify the issue and advise on any treatment. The team will monitor progress via a smart phone app that lists the recommended exercises, repetitions and shows how the patient is progressing with feedback from every session shared with the physio team.

Katie Knapton, CEO at PhysioFastOnline said:

“Professional sports can put a considerable strain on the body that can cause problems later on. We will be on hand to provide advice on this as well as on general fitness and how to remain injury free. Leading research has found that video consultations are as effective as face-to-face appointments, however, should an appointment this be necessary we can also organise this as part of the service.”

Katie has over 25 years of in musculoskeletal experience including spending time at Guys Hospital in central London and St Georges Hospital in Tooting. Her passion for ensuring patients receive accurate and timely information about their specific condition led Katie to set up PhysioFastOnline.

Countdown to the HSJ Partnership Awards 2020

The much awaited HSJ Partnership Awards Ceremony is coming back to London this February to showcase and celebrate the most effective partnerships within the private sector and the NHS.

Now in its third year, the HSJ Partnership Awards boast a shortlist that includes an impressive inventory of organisations from the private sector to trusts and charities. Each of those nominated has demonstrated the real and positive value that collaborative projects can have on healthcare organisations and their patients.

The esteemed panel of judges, are drawn from across the NHS and other organisations and come from a range of backgrounds, including both clinicians and managers. Their pooled expertise is invaluable in assessing the entrants and deciding on the eventual winners. The rigorous judging process looked for partnerships which were effective and delivered real improvement for the NHS – whether through better value for money or improved services, or both.

Following the shortlist announcement, the excitement has been building amongst all the finalists for the “big reveal” of the final 14 category winners at the awards ceremony on Thursday, 27th February at the Park Plaza Westminster in London. The awards evening is expected to be attended by leaders and professionals from across the healthcare sector as well as figures from non-clinical backgrounds to celebrate the achievements of their industry peers.

The chosen charity partner of the HSJ Partnership Awards this year is MediCinema who bring cinematherapy to hospital patients and their families, giving them a sense of normality at a difficult time. They build, equip, install and run state of the art cinemas in hospitals across the UK, giving patients the same experience, they would get in any other cinema. Thanks to the support of the film industry they show the latest blockbusters, meaning patients don’t have to miss out just because they’re in hospital.

Ahead of the annual event, the finalists have been feeling a sense of recognition and are waiting eagerly to know the winners.
Nominated in the Best Not for Profit Working in Partnership with the NHS category, June Davis, Advisor for Allied Health Professionals at Macmillan Cancer Support, says:

“We’re thrilled to have been recognised for our work with the NHS on principles and guidance for prehabilitation. The wait to start cancer treatment can be a hugely anxious time, but prehabilitation can help support people mentally and physically to find their best way through.”
Norfolk and Norwich University Hospitals and HomeLink Healthcare, nominated in the Best Healthcare Provider with the NHS category, spoke of their delight at being a finalist;

“The announcement recognises the hard work of our teams in setting up and delivering this innovative service which reduces some patient’s stay in hospital by providing care and treatment at home.”

Shortlisted under the Procurement Project of the Year category, Nicola Hall, founder and COO at Ingenica Solutions commented, “The energy the Ingenica team invest to ensure our procurement projects across the NHS are a success, is outstanding; and this together with the same energy from Cornwall Hospitals NHS Trust has created a very successful project. It’s an absolute joy to be part of the HSJ Partnership Awards, and we are all incredibly proud to be shortlisted as finalists for the Procurement Project of the Year. Our ongoing partnership with Royal Cornwall Hospitals NHS Trust highlights that with the right team on board, NHS trusts can make enormous strides in securing ever greater savings and efficiencies.”

The full list of finalists for the HSJ Partnership Awards 2020 can be found at: https://partnership.hsj.co.uk/partnership-awards-finalists-2020.

Keep up-to-date with the latest news and announcements by following @HSJPartnerships on https://twitter.com/hsjpartnership.

The Corona virus and its devastating impact on the Chinese economy

Due to a severe drop in consumer spending because of the Corona virus, China’s short-term growth will plummet, according to new analysis from Nyenrode Business University.

According to Professor of International Economics Haico Ebbers

“Consumer growth made up 60% of GDP growth in China in 2019 alone. However, there has been a reduction in spending due to the virus, which may continue for some time because the consumer sentiment is under attack. Consumer sentiment is an important driver behind future spending. If you feel confident about the future, spending on houses or cars may increase, while a negative sentiment holds down expenditures. Therefore, we may expect a drop in consumer spending over 2020. The virus is also disrupting parts of the global supply chain. Ikea closed all its 30-plus shops and we see the same with several outlets including Starbucks and McDonald’s.

“The financial markets have also strongly reacted to the virus outbreak in China, Hong Kong, Asian countries and in the US and the Netherlands. The Dutch index fell almost 4% as a reaction on the Corona virus. This may affect private investments in the short term.

“A final impact on the economy runs through international trade and foreign tourists. If the Corona virus affects economic growth in other countries, buying Chinese imports are repressed and China’s drop in exports will hurt the domestic economy. If foreign tourists cancel their visits to China, the local economies will also feel it.”

The impact of the virus on economic growth in the next quarters is driven by what is happening with private consumption, investments, government spending and exports. All determinants are under attack.

According to Professor Ebbers a factor that may counteract this, is government spending. The Chinese government showed in previous cases, that they are very flexible in executing necessary stimulus packages to counteract the economic damage. It is to be expected that this will happen again. However, at this point an outcome is hard to predict.

Care Home Supplier Florence Joins UK’s Fastest-growing Start-ups

Care home staffing marketplace Florence has been chosen for a major UK programme for startups.

Florence is one of 30 companies selected by government body Tech Nation’s Upscale 5.0 programme, which supports fast-growing tech companies.

Florence allows care homes to post vacant shifts, engage and pay staff in one online space, reducing admin and cutting out agency costs. Florence’s algorithm matches the best care staff to shifts, and an in-platform rating system encourages staff accountability and high performance.

It aims to become the go-to space for filling healthcare shift vacancies in the UK.

The marketplace was developed by Dr. Charles Armitage, who discovered the need for a better way to fill healthcare shifts while working as a locum in the NHS.

Charles started Florence in 2017, starting with just one care home in west London. Today, Florence serves over 600 care homes across the UK, with over 50,000 nurses and carers signed up to the platform.

Charles said

“We’re incredibly excited to be part of Upscale 5.0 this year. The programme has some great alumni and we’re excited to join the cohort of the UK’s most promising tech scale ups.

‘It will be great to spend time working with and learning from other leadership teams and scale coaches. We think Upscale will be an important stepping stone on our mission to be the market leading staffing platform for care.”

UK startup successes such as digital bank Monzo, energy company Bulb and tech firm Improbable have been through the programme in previous years.

Tech Nation said the 30 new companies represent “the next generation of digital household names”.

Mike Jackson, entrepreneur success director, Tech Nation, said:

“As we enter our fifth year, the Upscale programme has built an incredible network of alumni, including UK unicorns Monzo and Improbable.

“The network has a wealth of experience to share with the cohort, reflected in our judging panel and programme sessions.

“I’m excited to welcome this year’s companies on to the programme which helps to tackle key challenges founders face, wherever they are based in the UK.”

The weight of the world: rising obesity levels, musculoskeletal injuries and liability in NHS mortuaries

Sharon Rindsland, Senior Manual Handling Co-ordinator, East Kent Hospitals discusses why rising obesity levels are presenting an injury risk for staff working in NHS mortuaries

Since 1975 worldwide obesity has nearly tripled. In 2016, more than 1.9 billion adults were classed as being overweight, of these 650 million were obese. However, this doesn’t just apply to adults, over 340 million children and adolescents aged 5-19 were overweight or obese in 2016.

Unfortunately, complications related to obesity continue post-mortem.

Nursing staff and mortuary technicians often face these complications when processing and transferring overweight patients. Issues such as loss of dignity for the patient, difficulty transferring patients resulting in musculoskeletal injuries (MSI) for staff, increased legal case costs from MSIs and additional costs for loss of equipment are all avoidable, yet happen on a daily basis.

The physical cost

A recent case review (January 2020) from the East Kent Hospitals University Foundation Trust (EKHFT), stated that mortuary staff are often expected to move around 30 bodies per day using a supine lateral transfer which are traditionally performed using a bed sheet/draw sheet or canvas.

However, it was found that using these materials often subjects the caregiver to a large amount of external force. This leaves it as no surprise that the main risk factor of back injury to mortuary staff is when lifting or transferring patients.

If a body weighs 45kg (7 stone) and the trays that the bodies are put onto weigh around 31kg (5 stone) then the total weight that the mortuary technician is having to move is an average of 76kg (12 stone). This puts the load above the weight considered safe for industrial workers when considering the frequency of lifting and transferring expected.

Along with this, due to injury, holidays or meetings there is sometimes only 1 mortuary technician present at any given time. This means that not only are they understaffed and expected to lift patients frequently, but they can also be expected to move patients in the extremes, with the largest body to date in the EKHFT mortuary being 440kg (69 stone).

This extreme of weight isn’t abnormal, as an observation from the mortuary in 2014 showed that there were 5 bodies weighing in excess of 30 stone – far too eavy for a single technician to move safely.

As a result of these expectations, staff are getting injured.  In one mortuary, with just 9 staff,  one staff member had two hernias, another had a slipped disc and two members of staff had back, neck and wrist problems. Only one of these injuries had been officially reported.

The everyday cost

Hospitals are incurring further costs during the movement of bodies as the sheets used to wrap patients, giving the patient some dignity, are used when transferring the patient to the care of the undertaker.

However, these sheets are rarely returned, and with some bodies needing up to 3 sheets to cover the body, the annual cost to EKHFT’s mortuary was estimated at £35,000+.

It is very difficult to remove these sheets from bodies when moving them as the PAT slides used when transferring a body laterally, are very narrow increasing the risk of the body falling to the floor. Apart from further risk to staff in terms of MSIs there is also a high risk of dropping the patient or damaging delicate tissues such as the skin.

More worryingly, accidental disfiguration to the patient can occur in the use of micro-pore tape that is used to wrap around the ankles and head of the patient.  In one extreme case, this caused the distortion of the nose of a patient. Facial distortion is obviously undignified.  Nursing staff would clearly not intend this and would not have realised it was happening, however, when nursing and mortuary staff are ill-equipped and understaffed it can occur.

The monetary cost

Those working in health, age care, rehabilitation and disability services often injure themselves moving patients, residents or clients. For workers this can mean personal pain and discomfort which sometimes lasts for years, affecting not only their work but everyday lives, families and relationships. For employers, this type of workplace injury may lead to legal liability claims and may affect wider staff morale.

Potential liability claims for MSIs can cost the NHS millions of pounds per year.  In one claim alone, a nurse was forced to ignore policy by using a ‘drag lift’ (because of staff shortages and broken hoists).  This resulted in a musculoskeletal injury, leading to the NHS having to pay damages in excess of £800,000.

A change in practice

It is reported that 6,000 NHS staff miss work every day because of musculoskeletal problems (Paton, 2015) . In order to aid this, the NHS introduced a “national incentive fund,” of £450m for 2016/17 that Trusts could access if they could show they were investing in the health and wellbeing of staff. This includes offering nurses, therapists, doctors, care assistants and other staff access to workplace physiotherapy (Paton, 2016 ).

Although this would improve and help some NHS staff, a change of practice in relation to manual handling is needed. By using appropriate equipment that is suitable for the intended task, and using it in the correct way, the risk of sustaining an injury and liable costs will be dramatically reduced.

A different approach to patient transfer

A ceiling hoist transfer system is designed to promote safe working practice, reduce back injuries and ensure dignity for the deceased. Overhead hoist systems can offer complete room coverage in the fridge area or post-mortem room. The use of these ceiling hoists reduces the amount of repetitions when transferring bodies and requires only one member of staff to safely operate.

The Hillrom ceiling track hoist, for example, can take up to 400kg (63 stone) over two motors and two types of sheet, disposable and uses washable lift sheets (Reposheets) to help move the patient without nurses or mortuary technicians having to manually move them. This in turn reduces the amount of lifting to its lowest level.

Disposable Reposheets are recommended for post-mortem rooms as it allows the patient to be manoeuvred and cleaned after the post-mortem.

Current practice in a mortuary is often for technicians to lift the body over into the prone position to clean it, however, Reposheets facilitate repositioning of the deceased with minimal physical effort – reducing the risk of MSIs.

Balancing the cost of manual handling equipment

The cost of a ceiling hoist system is around £120,000 (which includes 250 Reposheets) which for some senior management teams may seem like a lot.

However, when this cost is weighed up against the cost of losing multiple sheets, using micro-pore tape and how much MSI legal cases cost the NHS as an institution the hoist system is more supported as a business case.

James Rhodes, Marketing Manager for Liko (part of the Hillrom Group), Early Mobilisation and Falls Prevention explains:

“The Hillrom hoist system was put in place in East Kent Hospitals University Foundation NHS Trust where they are now saving money and seeing a reduction in staff not reporting injuries through manual handling.

“A wide variety of hoisting systems are available and the most effective approach for each setting will depend on the physical environment and the precise functions that need to be carried out.

“Whatever the system and configuration, there is no doubt that a strategic manual handing approach is needed to drive a reduction in MSIs amongst our care-giver teams across the NHS – whether in hospital, mortuaries or the care home sector.”