Category Archives: Logistics Tech

Case Studies, Industry News, Logistics, Logistics Tech, News

Speedy services drives safety and insurance improvements with VisionTrack’s Video Telematics

Speedy Services, the UK’s leading tools and equipment hire company, has improved road safety, reduced fleet insurance fraud and dramatically cut claims costs using video telematics. Since adopting the VisionTrack solution, the company has reduced road collisions by 35% by gaining complete visibility of collisions, near misses and harsh driving events. Meanwhile, Speedy has successfully defended against all false and exaggerated claims, while cutting the cost of at-fault claims for the business by 40%.

“VisionTrack’s video telematics solution is playing a crucial role within our fleet strategy, protecting staff and other road users as well as targeting reductions in insurance and operational costs,” explains Gareth Jones, Road Risk Manager at Speedy Asset Services ltd. “The quality, accuracy and reliability of the technology means that we have achieved 100% performance in footage use, so we have been able to successfully target our safety-and insurance-related goals.”

A multi-channel DVR system was initially adopted on a fleet of HGVs, providing a five-camera video telematics solution that was connected to the cloud-based IoT platform, Autonomise.ai. Since then, Speedy has installed VisionTrack’s VT2000 connected cameras on all small LCVs and a DVR solution on all new build commercial vehicles. Advanced Driver Assistance Systems (ADAS) technology has also been incorporated for the company’s overnight trunking fleet to help prevent incidents before they arise.

Speedy can view HD video evidence of road incidents within seconds of them occurring through the alert mode on the platform, so the welfare of the driver can be immediately checked, and liability proved in less than five minutes. Rapid liability decisions by the claims team is enabling the company to take swift action regarding at-fault incidents and share details with its insurers on the same day as an incident, achieving greater control over third party costs and reducing claims costs by 40%. An internal rear-facing camera has also allowed Speedy to investigate, verify and where appropriate dispute personal injury claims, as well as ensure employees are following health and safety guidelines.

With any fraudulent claim being made, Speedy can access high quality footage and accurate supporting data of the event. As such, it has reduced these claims by 100% and successfully combated organised scams such as cash for crash. In the past 12 months, at least five claims have been rejected based on the lack of evidence the 3rd party has produced and the false allegation coming through.

Insight from the video telematics solution is also being used by Speedy to better understand driving styles and identify areas of risk as part of its road safety initiative. Being able to review the footage in detail means the company can delegate the most appropriate training to the drivers as well as understand how incidents can be avoided in future. The ADAS solution is also helping Speedy to understand fatigue within the fleet operation and prevent fatigue-related incidents.

“We understood the need for an advanced and scalable video telematics system that safeguards drivers, prevents road collisions and mitigates fleet risk. We have been working closely with VisionTrack – a technology leader that is driving innovation in connected technology and smart transportation – for over two years to take advantage of their unrivalled ambition, expertise, service and support,” concludes Jones.

Simon Marsh, Managing Director of VisionTrack commented: “As Europe’s leading provider of cloud-based video telematics, we have adopted a unique approach that is helping fleet operators such as Speedy Services to tackle some of the most complex challenges they face.

Our solutions unlock a range of benefits by providing visual insight and data to establish how vehicles are being driven, so customers can ensure they are operating in a safe, efficient and socially responsible way.”

Logistics, Logistics Tech, News, Retail

Quadient Announces New Compact Parcel Locker Solution Bringing Automated Pick-Up and Drop-Off to Shops of all Sizes

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the UK launch of new, compact and modular parcel lockers – Parcel Pending Lite™ – designed to facilitate roll-out and accelerate adoption of parcel locker delivery and automated pickup solutions in the retail and parcel carrier markets.

The need for practical, convenient and easy-to-install parcel lockers is particularly high in the retail and carrier pick-up points markets, as they face growing click-and-collect parcel volumes as a result of the continuous growth of e-commerce, and more recently with the COVID-19 crisis creating more traction for a greater range of reduced contact delivery solutions.

“The experience we have built in the past years, collaborating with key players in the retail and carrier markets, has enabled us to conceive and bring this innovation to market, and meet the high expectations of our customers in terms of cost, reliability and serviceability,” said Daniel Malouf, chief solution officer, Parcel Locker Solutions at Quadient. “Parcel Pending Lite by Quadient is the solution that disrupts the parcel delivery and collection landscape as we know it today, bringing the automated parcel pickup experience to retail stores of all sizes, even your favorite small store across the street.”

The scalable design supports retailers in starting with the exact number of boxes they need according to anticipated parcel volume and available space, with the ability to add further units as demand increases. The Parcel Pending Lite technology has also been designed to optimise the total cost of ownership, with an easy and quick set-up process as well as low maintenance costs.

The Lite technology is a market innovation that has already captured the interest of Yamato, Japan’s leader in logistics, with a commitment to deploy 3,000 units for its pick-up and drop-off sites that include convenience stores, train stations, supermarkets and drugstores. Roll-out is expected to start as soon as this summer and continue through 2023.

 

Automotive Tech, Business News, Logistics Tech

GROWING DEMAND FOR LONE DRIVER PROTECTION SOLUTIONS FROM ROAD TRANSPORT AND LOGISTICS BUSINESSES

Peoplesafe has seen a surge in demand for its personal safety solutions from the road transport and logistics sectors as businesses look to safeguard vulnerable delivery professionals. There are increasing dangers when making deliveries – such as the risk of being physically attacked or being struck at the roadside – so vehicle operators are exploring new ways to ensure driver welfare and meet duty of care commitments.

“We are increasingly hearing from vehicle operators that assaults, attempted thefts and roadside incidents are on the rise, so the threat to drivers working alone has rarely been greater,” explains Naz Dossa, CEO of Peoplesafe. “Our range of personal safety solutions are designed to offer added lone worker protection when a driver is away from the vehicle and at greatest risk, providing peace of mind and supporting duty of care.”

Peoplesafe provides a comprehensive range of handheld devices, fobs and apps for drivers operating in remote or unsafe locations, especially out of hours or after dark. The lone worker app turns any smartphone or tablet into an effective personal safety device, which can also be used in conjunction with a wearable Bluetooth button for even easier, more discreet personal protection.

Drivers can immediately raise an alarm in the event of an emergency in a number of ways, depending on their access to their device or phone. This alerts Peoplesafe’s 24/7 Alarm Receiving Centre (ARC), which quickly determines the level of threat and provides the fastest possible response to the incident. A driver can also log locations and activities, with monitored check-up messages if required. The additional fall detection functionality also recognises if a driver needs assistance having fallen over or been knocked down.

“There are over 300,000 HGV drivers working within the UK, of which the majority work alone, often at night. With employers having to meet more and more stringent legislation on protecting their staff, having an effective lone worker safety culture is now essential. We are already working closely with hundreds or organisations, across multiple sectors, to protect tens of thousands of vulnerable workers every day,” concludes Dossa.