Category Archives: Logistics

Derry Bros Launches Technology Update for Fast, Efficient and Compliant Customs Clearance

Derry Bros Shipping & Customs Clearance has enhanced the connectivity of its digital platform, Digicom, to automate and further streamline the processing of customs declarations for freight movements between the UK and Ireland. With the new EDI and API connections, customers can benefit from a single-entry, one-click solution that saves time and cost, while improving compliance.

“We are making the completion of electronic customs declarations as quick and accurate as possible to reduce workload, improve efficiency and reduce risk,” explains Colin Robb, Operations Director at Derry Bros Shipping & Customs Clearance. “By simplifying the sharing of essential data and minimising the risk of human error, we are taking the hassle out of customs clearance for goods moving between the UK and Ireland.”

Derry Bros’ customers will now be able to take advantage of Digicom’s automation engine using a single data input. By enabling data exchange, via either a secure file share or full systems integration, it will be possible to generate and submit multiple customs declarations that are required for importing and exporting goods. This will include the Entry Summary Declaration (ENS) to the EU’s Import Control System 2 (ICS2), Pre-Boarding Notification (PBN) and Goods Movement Reference (GMR).

“We are continually enhancing and adapting our cross-border solutions to meet the evolving needs of our customers in the UK, Ireland and mainland Europe. Through the adoption of cutting-edge innovations, our Digicom platform is enabling us to deliver an industry-leading customs clearance service that keeps pace with new and updated border legislation being implemented,” added Robb.

Digicom is an award-winning digital customs solution that streamlines what was previously a multi-system process into a single, easy-to-use platform. The software has been developed by Derry Bros to enable smart, efficient and legal customs clearance. It supports effective cross-border trade, with proven financial and resource savings for haulage and freight businesses.

About Derry Bros Shipping & Customs Clearance

Derry Bros Shipping & Customs Clearance has more than 60 years of experience in the freight and logistics industry, serving the UK, EU and beyond. With a comprehensive range of managed booking, customs and consultancy services, it is helping businesses to navigate some of the most complex challenges facing cross-border trade and transport. The company’s success and proven track record is underpinned by award-winning technology systems, developed in-house, including the all-in-one digital customs solution, Digicom.

Derry Bros Shipping & Customs Clearance Showcases Latest Innovations At Multimodal 2024

Technology innovation will be taking centre stage on Derry Bros Shipping & Customs Clearance’s stand (3023) at Multimodal, the UK’s leading supply chain conference and logistics exhibition. The company will be showcasing its comprehensive range of managed freight and transport solutions, as well as launching some exciting updates to its digital customs clearance platform, Digicom.

“We are continually enhancing our cross-border solutions through the adoption of cutting-edge innovations, so we are excited to be revealing our latest developments at Multimodal,” explains Colin Robb, Operations Director at Derry Bros Shipping & Customs Clearance. “The event will provide us with an ideal stage to share our expertise to existing and potential customers and partners, which supports smooth and efficient movement of goods across Ireland, the UK and mainland Europe.”


Digicom has been developed to enable smart, efficient and legal customs clearance. The award-winning digital solution streamlines what was previously a multi-system process into a single, easy-to-use platform. As a result, it can save both time and money for haulage and freight businesses, while supporting effective cross-border trade. The new functionality, set to be introduced at Multimodal, will further enhance the capabilities of the system for the UK and Republic of Ireland.


“The pan-European transport and logistics marketplace is evolving, with new and updated border legislation being implemented, so it is essential that we constantly adapt to keep pace with these changes and continue to deliver an industry-leading service. Our innovative Digicom platform is a core part of our growing customs clearance proposition, which is enabling our customers to streamline their processes and cut overheads,” added Robb.

Kinaxia Logistics hails impact of new digital platform on workplace safety and engagement

Kinaxia Logistics has hailed the impact of a new digital platform in helping to enhance safety across its nationwide network of sites as well as for its drivers on the road.

A system developed by workplace operations technology company SafetyCulture has been implemented across Kinaxia’s regional warehouses, offices, transport yards, fulfilment centres and fleet of vehicles over the past year.

Stephen McCabe, Kinaxia’s quality, safety, health and environment (QSHE) director, said the platform has helped the company to improve safety engagement and culture, and incident key performance indicators.

Since the rollout began, Kinaxia has seen a 94 per cent reduction in lost time incidents and a 75 per cent fall in the number of incidents and accidents recorded under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).

The strategy has also spawned a huge and beneficial increase in the reporting of issues, from minor housekeeping matters to near-misses which could give rise to more serious problems, said Stephen. Notifications have increased from 160 a year to 6,400.

Kinaxia, which has 1,600 staff, a fleet of 800 vehicles and 11 regional warehouses, is one of the first UK logistics companies to adopt the SafetyCulture platform.

In the first phase of the rollout, hundreds of QR codes were posted around its locations, providing employees with instant access to the reporting platform.

The second phase saw the QR code system was rolled out to vehicles in the fleet, enabling drivers to report safety issues from external locations as well as customer sites, with the ability to also upload images or video as supporting evidence.

Stephen said: “As a digital reporting system, SafetyCulture is having a tremendous impact, by providing the knowledge, tools and confidence to enable our teams to work more safely and meet higher standards.

“It allows limitless interaction across our sites and any UK delivery location. Its accessibility means that everyone, regardless of their role or location, can play their part in helping to improve safety across our business, driven by an inclusive culture and engagement rather than purely by compliance.

“Because reporting is being positively actioned, there has been a dramatic reduction in lost-time incidents and RIDDORs, more accurate measurement and improved outcomes across a range of safety KPIs.

“It has brought safe operating practices to the forefront of everyone’s minds, and has empowered employees at all levels and locations with the ability to drive positive change in the workplace.”

Kinaxia’s version of SafetyCulture features a ‘Heads Up’ function to instantly send details to managers across the business about any potential issues or urgent action required.

All data collected through the platform provides live dashboard reporting, enabling the company to capture trends and shape its strategy in a more rounded way to reduce risk in its workplaces.

Kinaxia chief executive Michael Conroy said: “Safety across our operations is central to everything we do. It’s also everyone’s responsibility, and the new strategy has not only improved our safety KPIs but has also empowered our colleagues with greater responsibility and the ability to contribute to their own and everyone’s welfare.

“The adoption of SafetyCulture is the latest demonstration of our strategy to fully embrace digitalisation to drive efficiency, safety and continuous improvement across our business operations.”

Alexander Brook-Sykes, SafetyCulture’s head of go-to-market for the UK and Ireland, said: “Kinaxia came to us with a clear goal – to streamline their processes and become more efficient. With SafetyCulture, they are on the path to paperless operations, and are now saving time, improving traceability and increasing visibility for their leaders.

“For those in the logistics and distribution sector, getting visibility and clarity over both dispersed workers operating out in the field and their fleet is always a challenge.

“SafetyCulture is committed to closing that gap. We help keep workers safe, empower leaders with data, prevent vehicle downtime, and empower everyone to report safety concerns or address potential risks.”

Monex Distribution recognised as only Welsh recipient of 2024 Platinum Award

Newport’s Monex Distribution has been recognised as one of only 10 UK winners, and the only recipient in Wales of the 2024 Platinum Award, which recognises outstanding performance across the highest level of service for customers across the Palletways UK network.

Depots are awarded Platinum status based on service levels, delivery and collection stats, growth of network, service sustainability, customer sustainability and new customer accounts.

Kelly Hinchcliffe, Director, Monex Distribution said: “This award is absolutely testament to our committed members of staff, as well as our loyal customer base. We work extremely hard to ensure our levels of service match the unrivalled levels of technology that we can provide our customers with across the network. From our tracking capabilities to the friendly team on-hand for enquiries at any time, I’m absolutely thrilled to say we’re yet again a Platinum Award recipient.”

Warwick Trimble, Network Director, Palletways UK said: “We have 10 winners and 10 highly commended depots, and I would like to congratulate everyone involved in those depots for their achievement. Award certificates will be presented to the winners and those who were highly commended during the Gala dinner on 16th May 2024.”

Harnessing the power of the Palletways network, Monex Distribution transports palletised consignments anywhere throughout the United Kingdom and Europe.

For pallet transport enquiries or further information, visit

Haier Europe Uses Surecam’s Video Telematics Ecosystem to Deliver Fleet Management and Risk Reduction Improvements

Haier Europe, part of Haier Smart Home and the number one group globally in domestic appliances, has achieved significant fleet improvements following the adoption SureCam’s advanced video telematics ecosystem. The company rolled out the integrated technology across 250 vehicles, used by a team of engineers to support its Candy, Hoover and Haier brands, to target a reduction in fleet risk and associated costs, while streamlining management processes.

“The seamless sharing of footage and data between complementary fleet products and systems is making it possible for us to gain more from video telematics than ever before,” explains Neil Parsons, Fleet & Facilities Operations Manager, Haier Europe. “It has enabled us to take control of multiple aspects of our fleet, freeing up management time, saving operating costs and ultimately improving the safety of our drivers.”


Haier Europe teamed up with longstanding video telematics partner, SureCam, to take advantage of the modular ecosystem that delivers the most comprehensive range of integrated technologies to meet precise fleet and risk management requirements. As well as upgrading its existing vehicle camera solution, the company took advantage of integrated mileage capture and 24/7 incident reporting from SureCam partners The Miles Consultancy (TMC) and Sopp + Sopp.

Following the ongoing success of the video telematics, Haier’s insurance partner paid a 5% net premium bursary, which has been invested in 250 online risk assessments and 25 one-to-one driver training sessions to further support road safety improvements. The system has proved particularly useful in successfully challenging third party claims where the Haier Europe driver was not at fault. During 2023, the company also took the decision to upgrade to dual-camera dashcams that provide added context of what has occurred on the road and inside the cab, with plans to adopt AI-powered driver status monitoring this year.


Meanwhile, SureCam’s platform was integrated with TMC’s software to provide precise mileage and journey data for the recording and auditing of employees’ business mileage and fuel expenditure. This is enabling Haier Europe to automate reporting processes, dramatically reducing the administrative burden for drivers and fleet professionals. Drivers had previously needed to log each individual trip (10-11 per day) and manually input details, whereas now all the data is automatically uploaded, and the driver simply needs to confirm the information.


Haier Europe opted for an integrated monitoring service from Sopp+Sopp, where uploaded footage is reviewed and graded, with incidents reported back within one hour. This has meant the 0.7% of triggered videos made up of collisions, near misses or events of interest were quickly identified, with a further 43.9% providing useful driver behaviour insight and the remainder filtered out as false positives. By video-enabling management processes, Sopp+Sopp can effectively validate driver welfare, streamline claims handling, and reduce insurance costs.

“We needed a technology partner that could develop an innovative video-enabled solution to better manage our vehicles and drivers. The last 12 months has been hugely exciting, with SureCam’s integrated video telematics taking massive strides forward in terms of technology, system and service development,” adds Neil Parsons.


Sam Footer, Partnership Director at SureCam commented: “Vehicle operators with an installed SureCam device are now able to take advantage of an array of fleet products and systems. Working with our customers, we are evolving our modular video telematics ecosystem to help them target continuous improvement in terms of improving road safety, cutting fleet costs, freeing up management time, and making the most of available resources.”

How The Red Sea Disruption Is Affecting Industry

With several big shipping companies diverting their routes away from the Red Sea due to current conflicts, the delivery of shipping containers and consumer goods is taking longer than usual.

As a result of the ongoing Israel-Hamas war, the Houthi group in Yemen – who is openly backing Hamas – has said it is attacking all ships heading towards Israel. However, it is unclear whether all the targeted vessels are actually travelling to Israel, meaning many shipping firms have opted to avoid the busy shipping lane altogether.

In fact, over the past few months, a number of Maersk and MSC container ships have been assaulted by Houthi rebels, which has reinforced the importance for shipping companies to map out alternative routes for the security of their crew members and container cargo.

So, what does this mean for businesses awaiting commercial deliveries? Cleveland Containers, one of the UK’s leading suppliers of shipping containers, explains how the Red Sea disruptions are affecting industries across the country.

What is happening in the Red Sea?

Since the beginning of the Israel-Hames conflict in October, Houthi rebels have been launching rockets and drones against foreign-owned ships navigating through the strait of Bab al-Mandab. This is a 20-mile wide channel separating Yemen on the Arabian Peninsula side and Eritrea and Djibouti on the east African coast.

Andrew Thompson, Chief Executive Officer of the Cleveland Group, which consists of Cleveland Containers, Cleveland Hire and Cleveland Modular, said, “Generally, ships enter the strait of Bab al-Mandab from the south to cross the Red Sea and reach the Mediterranean via Egypt’s Suez Canal.

“But the threat of potential attacks has forced global shipping firms to amend their itineraries, with vessels now cruising around the Cape of Good Hope (South Africa) and then all the way up the west side of the continent.

“This is causing severe delays to shipping deliveries, as the alternative route can extend transit times to at least two or three weeks. And, in turn, the delays are also having a knock-on effect on the operations of sectors and companies all over the UK, impacting stock availability and delivery pricing.”

What sector is being affected the most?

Many sectors, such as retail and construction, are being significantly affected by the Red Sea disruptions, as companies deal with supply chain logjams due to the rerouting of deliveries.

Manufacturing is no doubt one of the industries that has to tackle the harsh consequences of the ongoing situation, too. For example, at the start of 2024, big automakers such as Volvo, Tesla, and Suzuki had to suspend some production across Europe because of shortages in components.

In particular, the UK manufacturing sector has witnessed a decline in operations in recent times, and the Red Sea problems have contributed to hindering the situation even further. As of January 2024, its purchasing managers’ index (PMI) stood at 47.0, with any reading below 50 indicating a contraction.

The current delays are prolonging expected deliveries, causing disruptions to production schedules and increasing financial pressures at a time when companies are already struggling to make ends meet.

The additional costs behind the Red Sea disruptions

The ongoing disruption in the Red Sea means that the cost of delivering goods worldwide is increasing, too.

The forced change in route has increased sailing times by 30%, leading to a rise in fuel consumption and extended work shifts for ship crews.

Not to mention that shipping companies are facing additional port fees as vessels need to stop more often along the way, as well as higher freight expenses overall.

So, ultimately, this is why businesses across the UK are currently having to spend more money on the delivery of products, items, and materials to keep their operations going.

It is also worth noting that the delays of goods leaving China and other parts of the world are escalating demand and impacting availability. Some sectors might be experiencing significant stocking issues, whereas others may not have the materials they need to fuel their industrial processes.

In short, the Red Sea disruptions are causing a slowdown in production, resulting in lower output and an overall loss in revenue for companies all over the country.

As things stand, the threat of Houthi attacks on vessels in the Red Sea is setting back transit times, increasing shipping costs, and putting the financial wellbeing of several sectors to the test.

While it is difficult to make predictions at this stage, the hope is that the situation will ease over the coming months to restore some sort of normality worldwide.


Kinaxia Logistics strengthens senior team with key appointments

Kinaxia Logistics has strengthened its senior team as part of a management restructure which will see it focus on further developing its customer proposition, driving operational efficiencies and unlocking the potential within the business.

Simon Nelson has been appointed to the new position of chief operating officer and Mark Tabor has joined Kinaxia as commercial director.

Chief executive Michael Conroy said the duo have vast experience at board level and possess great commercial acumen.

He said the appointments form part of Kinaxia’s strategy to work more closely with its customers and deliver high-quality services which are more tailored to their needs.

Simon joined Kinaxia and became managing director of its contract distribution operations after the company acquired Nelson Distribution from KNP Logistics Group last September.

Mark has over 35 years’ experience in UK and European logistics, working with a number of leading businesses including FedEx, Palletforce and Online MBT.

As Palletforce’s European development director, he oversaw the expansion of its cross-border pallet network from 11 to 30 countries and quadrupled turnover.

Michael said: “The new position of COO has been created to ensure our services more closely match our customers’ requirements. This will enable us to get closer to them, better understand their needs and deliver a service which reflects this.

“In addition, Simon will also drive efficiency across the business using technology-enabled solutions that will boost productivity while further enhancing sustainability, allowing us to generate additional value for our customers.

“Mark will play a major role as we continue to align our commercial proposition to best serve the needs of our customers with the agility to flex to quickly meet the demands of a changing marketplace.

“His appointment further reinforces our strategy to be completely aligned with our customers to deliver a stand-out experience to them and ensure we operate in a manner which drives long-term success for the business.

“With some of the highest-quality warehousing facilities in the UK, a depth of regional transport expertise and heritage that is unmatched, skilled and motivated people and a powerful palletised freight offering, we have a full end-to-end solution that can quickly adapt to our customers’ needs.”

Kinaxia, which has its headquarters in Macclesfield, Cheshire, employs more than 1,700 staff nationwide with a fleet of 800 vehicles transporting goods for the retail, leisure, food and drink and manufacturing sectors.

It has 2.7 million sq ft of strategic national warehousing facilities offering contract packing, e-fulfilment, returns management, storage services and a complete distribution service.

Rosie’s Bakes Selects Integrated Fleet Technology Solution from Inseego and Pocket Box

Rosie’s Bakes, a commercial bakery based in Northern Ireland, has partnered with Inseego and Pocket Box to adopt a telematics-enabled fleet management solution.  The company has rolled out the integrated system across a 29-strong commercial fleet, including temperature-controlled vehicles, which handle the delivery of traditional baked goods, ready meals and snacks to over 300 convenience stores.

“Following a period of rapid growth, we recognised the need for more robust and less labour-intensive fleet management processes that would deliver a higher level of efficiency, safety and compliance,” explains Lynne Murphy, Sales & Marketing Manager at Rosie’s Bakes Ltd. “The Inseego and Pocket Box software interact brilliantly together so we can keep on top of all our fleet-related tasks within the business, making the management of our drivers and vehicles much easier and more effective.”

The Inseego telematics system incorporates front-and rear-facing vehicle cameras, sat nav and two-way messaging to provide an effective way of tracking, monitoring and communicating with vehicles and drivers. Rosie’s Bakes is now able to upload routes and drop details to an in-cab device for each shift with the aim of reducing delivery miles, improving service levels, and providing a safer alternative so drivers are not tempted to use their mobile phones.

The fleet and video telematics solution ensures that Rosie’s Bakes has complete peace of mind that its drivers are safe and acting responsibly, especially as many are working alone, from the early hours of the morning across remote locations. Not only does the company have exact location and status information in the event of a collision or breakdown, so the necessary support can be provided, but also access to insight regarding near misses and driver behaviour to gain a detailed understanding of fleet risk.

Meanwhile, the Inseego software has been integrated with Pocket Box Fleet, so live data – such as mileage, utilisation and driving styles – can be shared to further automate and simplify vehicle and driver management processes. All essential vehicle and driver records – plus supporting documentation – are stored electronically on the system, so Rosie’s Bakes can keep on top of key renewal dates and quickly access information whenever and wherever it is needed. The Pocket Box Fleet app also allows drivers to electronically complete vehicle checks and sign a declaration form that they are fit and eligible to drive.

“The Pocket Box software has already proved to be an invaluable tool during a recent HSE inspection, where we were able to quickly share any requested information and show that we had all our driver and vehicle records and documentation in one place, with a complete audit trail. It made the entire procedure stress free and we were subsequently praised for the quality of our improved fleet health and safety processes and systems,” added Lynne.


Steve Thomas, Managing Director of Inseego UK Ltd commented: “By bringing together complementary fleet software and hardware, we are providing added value and return on investment to our customers. Companies, such as Rosie’s Bakes, are using these integrated fleet technology solutions to dramatically reduces workload and cut costs, while keeping drivers safe, their business compliant and vehicles on the road.”


Jason Laight, Chief Operating Officer at Pocket Box Ltd said: “We have worked closely with the team at Rosie’s Bakes to deliver an advanced fleet management solution that meets the precise needs of their business. This approach is helping us meet growing demand from a diverse range of companies for digitised solutions that maintain compliance, reduce risk and save time and money.”

Revolutionising the Freight and Logistics Industry

In the vast and intricate realm of global freight and logistics, a multitude of players including shippers, carriers, and manufacturers weave a complex web of operations. On average, a shipment might traverse through approximately 12 touchpoints within the supply chain, with numbers potentially escalating to 20 for a single conveyance. This makes the journey of goods from supplier to consumer not just complicated but also significantly data driven.

Amidst this complexity, the industry faces a notable challenge: the reliance on manual processes and multiple outdated systems. This reliance renders the shipper and carrier data susceptible to errors, with an alarming 20% of freight invoices reportedly containing discrepancies. Considering the sheer volume of freight moving daily, particularly in the US where around $53 billion worth of goods are transported, these errors represent a substantial financial leak, yet they also unveil an opportunity for substantial cost savings through a method known as freight audit.


What Exactly is a Freight Audit?

Freight audit and payment is a critical process where a shipper meticulously reviews a freight invoice issued by a carrier. This scrutiny aims to ensure accuracy and prevent overcharging. Through freight bill audits, shippers analyse costs related to trucking, air shipping, demurrage, and more, against estimates provided on rate cards by carriers, enabling them to reclaim any undue charges.


Unravelling the Complexity of Freight Audit

The freight audit process is daunting, primarily due to the diverse formats of thousands of freight invoices it encompasses. Compiling and standardising this data, which is scattered across emails, spreadsheets, and PDFs, poses a significant challenge, making the audit process not only tedious but also time-consuming.

Yet, the drive to surmount these challenges stems from a singular compelling motive: the pursuit of cost savings.


Navigating Error-Prone Freight Invoicing

A considerable portion of freight bills bear errors, burdening importers of record with unnecessary financial losses. The use of dated transportation management systems, fragmented data sources, and manual interventions contribute to inefficiencies in the freight invoicing process. The lack of seamless integration among various touchpoints exacerbates data misinterpretation, further complicating accurate cost forecasting and potentially incurring hefty penalties due to delayed payments to carriers and partners.


The Intricacies of Freight Contracts

Freight contract complexities further compound the challenge, with costs influenced by variables such as fuel surcharges and accessorial charges. The diverse calculation methods across different freight lanes and the sheer volume of shipments and invoices necessitate a vigilant audit process to track and validate each cost meticulously.


The Manual Burden and the Path to Automation

The manual nature of freight audits, coupled with the complexity and time consumption, underscores the need for improvement. Automating the freight audit process can significantly reduce the manual workload, enhance data reliability, and unlock considerable time and cost efficiencies.

By leveraging automation, companies can streamline their freight bill audit workflows, ensuring precision and fostering better decision-making through trustworthy data integration. This transformation not only recoups costs but also reallocates valuable human resources to more strategic roles, ultimately bolstering profitability and efficiency in the global freight and logistics industry.

In essence, the freight and logistics sector stands at a transformative juncture. By embracing freight audit and leveraging technological advancements to automate and refine this process, businesses can navigate the complexities of the supply chain with greater ease and efficiency. This strategic shift not only promises significant financial savings but also propels the industry toward a more sustainable and streamlined future.

Middlegate Europe Selects Surecam Video Telematics To Protect Fleet and Drivers

Middlegate Europe, the international transport and logistics specialist, is targeting insurance, safety and efficiency improvements with a video telematics solution from SureCam. The company has installed forward-facing dashcams on its UK fleet of over 40 HGVs to capture vital video evidence of driving incidents and gain access to advanced GPS tracking. This will help Middlegate to safeguard drivers, vehicles and other road users, along with the reputation of the business.


“We needed a camera solution to effectively dispute liability and challenge 50/50 or false claims by providing complete visibility of what has taken place,” explains Ricky Gatrill, Transport & Operations Manager at Middlegate Europe Ltd. “The SureCam system, however, gives us so much more, meaning we can use it to influence driving behaviour and support the wellbeing of our team on the road.”


The forward-facing dashcam captures footage and supporting vehicle data for all collisions, near misses and harsh driving events, enabling Middlegate to better handle insurance claims, investigate complaints and improve driver performance. The driver scoring feature is helping the company to alter behaviour by identifying those drivers that would benefit from engagement or training. Meanwhile, real-time tracking and live view allows Middlegate to check on the welfare of drivers and vehicles.


“SureCam has worked closely with us to develop and roll-out a reliable and simple to use camera solution that meets the needs of our transport, health and safety, and customer service teams. They are always on hand to provide support and have proved to be a fantastic technology partner,” adds Gatrill.


Joshua Godfrey, National Sales Manager UK at SureCam commented: “We are partner of choice for a growing number of road transport operations, based on our ability to create industry-leading video telematics that improves safety, limits liability, reduces costs, and maximises performance. As a result, companies, such as Middlegate Europe, are using our technology solutions to protect their drivers and businesses, as well as the communities and customers they serve.”