Tag Archives: BSS

News, SaaS

Cerillion strengthens B2B credentials with latest product suite release and new software editions

London, 3rd May 2022 – Cerillion (AIM: CER) today announced the general availability of Cerillion 22.1, the latest release of its pre-integrated BSS/OSS suite, which extends its reach in the B2B sector and sets a new standard for time-to-value through a set of pre-configured software editions.

Building on recent successes with customers in the enterprise market, the new release significantly expands Cerillion’s B2B footprint both functionally and operationally, accelerating sales through more efficient lead management and CPQ, whilst giving greater flexibility of business engagement across the full range of billing, payment and contract terms.

Cerillion’s pure product model prioritises configuration over customisation, using industry standards including the 3GPP charging specifications and TM Forum Open APIs for ease of integration, maintenance and upgrades, with modules available for best-of-breed deployment or as part of an end-to-end pre-integrated solution.

Now, with Cerillion 22.1, as well as being available for traditional bespoke configurations using the full flexibility of the SaaS product suite, it also comes in a set of pre-configured editions designed around the needs of specific market segments, with purpose-built configuration and tailored workflows in each off-the-shelf solution:

  • Cerillion Enterprise is a pre-integrated BSS/OSS solution for B2B telcos needing to automate their quote-to-cash process and improve their customer experience.
  • Cerillion Engage is a streamlined platform for digital brands wanting to deliver a digital-first customer experience via mobile apps and self-service.
  • Cerillion Unify is a complete CRM & Billing solution for quad-play CSPs who need to manage the full range of service types, payment methods and business models in a single convergent system.

“The launch of Cerillion 22.1 reinforces our position in the burgeoning B2B market, with a range of new features that help CSPs to automate their business processes but without constraining their ability to deliver a personalised service,” commented Louis Hall, CEO of Cerillion. “We’ve also wrapped up the best practices in B2B, as well as digital and quad-play services, to create a set of pre-packaged solutions that deliver a compelling time-to-value advantage, whilst also providing the headroom for growth and expansion as business needs evolve.”

Cerillion’s product suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed service options. Cerillion has also recently joined the AWS Partner Network (APN).

For more information, or to book a call with a Cerillion consultant, please visit: https://www.cerillion.com/Products/Enterprise-BSS-OSS

News, Telecoms News

Cerillion Named in Two Gartner® Market Guide for Telecoms BSS/OSS Solutions reports

– One of only 10 companies to be recognised in both highly respected analyst reports –

London, 15th February 2022 – Cerillion (AIM: CER), an innovator in digital monetisation and customer management solutions, today announced that it has been recognised by Gartner in two recent industry reports – the Market Guide for CSP Customer Management and Experience Solutions[1] (CM&X) and the Market Guide for CSP Revenue Management and Monetization Solutions[2] (RM&M). According to the reports, “suppliers were selected based on their competitiveness as seen by the competitors, product portfolio, geographic spread and progress in the last year”, with more than 20 companies assessed for each report.

Management believes that Cerillion’s inclusion in both reports highlights the breadth and completeness of the company’s product set. Cerillion Enterprise BSS/OSS offers all major modules of CM&X & RM&M solutions, and is a pre-integrated Digital BSS suite that takes the risk out of BSS/OSS transformation projects with all modules built from the outset to work together, providing a faster time to value, seamless business processes and an unparalleled certainty of outcome.

“Gartner is the go-to industry analyst for the world’s leading communications services providers, and we are delighted to be recognised once again in its latest BSS/OSS Market Guide reports,” commented Louis Hall, CEO, Cerillion. “We believe this confirms our position as one of only a handful of leading vendors able to provide true best-of-breed revenue and customer management products, as well as complete end-to-end BSS/OSS solutions.”

Cerillion will be exhibiting at MWC Barcelona from 28th February – 3rd March 2022 where it will be showcasing its full suite of CM&X and RM&M solutions including a live smart city charging demo and digital engagement solutions. Book a meeting now.

[1] Gartner “Market Guide for CSP Customer Management and Experience Solutions” By Analyst(s): Juha Korhonen, Amresh Nandan, Chris Meering, Susan Welsh de Grimaldo. Published 31 January 2022.

[2] Gartner “Market Guide for CSP Revenue Management and Monetization Solutions”. By Analyst(s): Amresh Nandan, Chris Meering, Jouni Forsman. Published 13 October 2021.

Technology, Telecoms

Outdated Business Support Systems Holding Back 5G Enterprise Revenues says MDS Global

Company’s analysis of independent survey reveals barriers to new enterprise service launches

Results show nearly one-third of those surveyed are disappointed by 5G returns so far

Warrington, United Kingdom | 1 February 2022: MDS Global, a leading provider of business support systems (BSS) to telecoms operators, today published its findings and analysis of the Annual Industry Survey conducted by the Intelligence team at Telecoms.com.

Based on 287 responses from telecoms professionals, MDS Global says the survey shows dissatisfaction with 5G service results, with the ability of operators to partner with third parties on services, and with the speed at which new services can be launched.

MDS Global says outdated, inflexible business support systems are at the root of operator frustrations and that modern, digital BSS stacks are required to run in parallel to existing systems in order to better support the launch of new services.

Strikingly, the survey showed five out of six service providers (83 per cent) felt their existing BSS stack lacked the functionality to work with third parties on new services. In contrast, and emphasising the potential scale of the problem, more than half of those responding (54 per cent) believed that third party partnerships could represent up to 30 per cent of their future revenues and almost one-in-five believed that the revenue share could be up to 50 per cent.

Service providers have ambitious plans to address the 5G market with new enterprise services. Some 49 per cent identified smart cities as one of the key target markets, but manufacturing (43%) transport (41%) healthcare (37%) and agriculture (30%) all featured strongly. So far, however, the potential additional revenues have remained largely out of reach, with only 8 per cent of respondents saying 5G had exceeded their expectations to date, while 31 per cent admitted to disappointment.

The lack of functionality and flexibility within existing BSS solutions is without doubt a factor. As well as the inability to work with third-party partners, 29 per cent of respondents said new services could take more than six months to launch using existing solutions, and more than a third said it was ‘difficult to impossible’ to bundle together new and traditional services on their current BSS.

Not surprisingly, respondents fully recognised the limitations of their existing systems. Some 37 per cent said they would need a new solution for IoT services, 32 per cent said it was required for 5G services, and more than a quarter felt it would be needed for all non-traditional telco services.

Commenting on the report, Steve Bowen, CEO of MDS Global, said: “The new enterprise 5G services that operators design will be complex, requiring integration with partners, new levels of service assurance, specialist discounting and revenue sharing with third-parties, as well as the ability to bundle together telco and non-telco products.

“To succeed in these chosen markets,” he added, “providers will need to run a clean, separate BSS stack that is designed to meet the complexities of the enterprise market. Importantly, it is clear that these systems must have the flexibility and agility to enable the providers to work with third parties to co-create these new, valuable services and get them to market quickly.”

Read the full MDS Global report here: https://info.mdsglobal.com/why-enterprise-5g-services-need-a-modern-digital-bss