Category Archives: SaaS

SaaS

How SaaS will help drive growth in 2025

2025 will present multiple opportunities for SaaS investors, according to a leading expert.

James Disney-May thinks Software as a Service will also help turbocharge growth both in the UK and across America over the next 12 months.

Strategic advisor and US business expert James who specialises in SaaS investment said: “Software as a Service (SaaS) is no stranger to transformation. As we kick-off 2025, it’s clear this year promises to be pivotal for investors and entrepreneurs. With technology evolving at a rapid pace, SaaS will continue to solidify its role as a key driver of innovation and business growth.  The key to unlocking these opportunities is aligning with the megatrends shaping our world. For entrepreneurs, success requires agility, focus, and a willingness to double down on innovation. For investors, it means moving swiftly to back emerging leaders set to drive transformative change.”

Here, James outlines the five main areas of opportunity for investors:

AI

We are entering an era where Artificial Intelligence (AI) has become a competitive necessity, serving as the foundation of measurable productivity gains. Companies increasingly seek tools that streamline operations, automate repetitive tasks, and enhance customer experiences. SaaS providers that successfully integrate AI-enhanced tools for specific verticals – such as legal, accounting, or healthcare – are likely to perform well. These industries are burdened by complexity and inefficiency, making them ripe for disruption. Generative AI is also transforming how SaaS platforms deliver value, from intelligent customer support chatbots to predictive analytics that drive smarter decisions. Entrepreneurs should focus on niche markets where AI hasn’t penetrated yet, offering tailored solutions for underserved industries.

Vertical SaaS

Unlike horizontal SaaS, which serves broad use cases, vertical SaaS targets specific industries delivering tailored solutions. These specialised tools solve unique pain points and often enjoy higher customer retention. Vertical SaaS companies provide deep functionality tailored to their customers’ specific needs, which creates loyalty and reduces churn. Entrepreneurs with deep domain expertise can capture underserved markets and should look to dominate a specific vertical before considering broader expansion. Investors should look for companies with high net retention rates – a key indicator of how well they meet their niche’s unique demands.

Sustainability

Sustainability is no longer optional for many businesses and SaaS platforms that help businesses monitor, report, and reduce their carbon footprint are becoming essential. The global push for net-zero targets, regulatory changes and growing stakeholder expectations will drive demand for SaaS solutions that streamline compliance and reporting. Entrepreneurs should focus on creating platforms that integrate seamless data collection, insightful reporting, and actionable insights. For investors, the opportunity lies in backing startups that leverage AI and blockchain for greater transparency, efficiency, and reliability in sustainability reporting.

Remote Working

Hybrid working has become the norm for most companies, creating a growing need for SaaS companies that enhance seamless collaboration, productivity and employee well-being in these flexible environments. The demand will continue to rise for next-generation tools that go beyond the familiar offerings of Zoom and Slack. Innovations such as AI-driven scheduling assistants or platforms integrating mental health support into work streams are gaining traction. Entrepreneurs should focus on creating solutions to address specific pain points in critical areas such as communication, performance tracking or employee well-being. Investors should focus on companies that are developing robust enterprise solutions as businesses increasingly rethink and upgrade their digital toolkits.

Cybersecurity

As SaaS adoption expands, robust cybersecurity measures are becoming more important than ever. SaaS businesses are prime targets for cyberattacks, exacerbated by the rise of hybrid work environments and interconnected devices. Stricter data privacy regulations are also making it necessary for businesses to safeguard sensitive information. This presents opportunities not only for platforms designed to prevent breaches but also for solutions that go beyond mitigation. The integration of machine learning to predict and pre-empt threats early is emerging as indispensable in cybersecurity. For entrepreneurs, success requires cutting-edge technology coupled with strong partnerships with enterprise clients. Investors should look for startups offering innovative and scalable solutions in areas such as encryption, identity verification, or threat detection.

Image Source: Unsplash

Awards, News, SaaS, Software, Technology

Culture15 receives Good Business Charter accreditation

Culture15, a global SaaS company specialising in company culture measurement and management, has been awarded the Good Business Charter (GBC) – an accolade that underscores its commitment to responsible business practices.

Founded in 2015, Culture15 is designed to prioritise workplace culture by leveraging analysis, technology and data. The platform converts core business behaviours into quantifiable metrics, providing client organisations with clear insights into their cultural weaknesses and strengths.

Established in 2019, the Good Business Charter is an accreditation which recognises organisations that promote responsible business practices. Highly respected and prestigious, the Good Business Charter measures behaviours across ten key principles – including real living wage, fairer hours and contracts, employee wellbeing, equality, diversity and inclusion, environmental responsibility, fair tax practices, commitment to customers, ethical sourcing and prompt payment to suppliers.

Speaking about this latest achievement, Culture15’s Founder and CEO, Charlie Coode, said, “We are so happy to receive this recognition, which reinforces our commitment to transparency, responsible decision making and strong ethics. The Good Business Charter is a huge step for Culture15 and affirms our dedication to leading businesses towards ethical leadership and inclusive cultures by modelling these behaviours ourselves”.

This latest recognition follows a period of significant growth for Culture15, which is currently expanding its platform to include pioneering AI. What’s more, Culture15 has been shortlisted for several prestigious awards in 2024, including the SaaS Awards and the Global Digital Excellence Awards – a testament to its continued successes.

“As Culture15 continues to evolve, the GBC accreditation serves as a pledge to maintain focus on fostering a workplace culture that we are proud of and to driving impactful change in the business world”, says Culture15’s Marketing Manager, Hannah Cooper.

—

About Culture15 

Culture15 enables users to effectively measure and manage culture.

Launched in 2015, Culture15 is an innovative SaaS platform that provides organisations with a rigorous platform to measure and manage culture, and has since helped more than 50 organisations, across 65 countries, put culture at the heart of business performance through the power of technology and data.

Inspired by decades of real-world culture change experience, Culture15 provides users with actionable, accurate insights that allow organisations to diagnose the culture they have, define the culture they want and then close The Culture Gap® through clear strategy and direction.

Already utilised by leading brands such as BMJ Group, Concurrent Technologies, London Energy and Sprout Social to name a few.

Culture15 is fast becoming the ‘go-to’ tool for cultural measurement.

For more information, visit: https://culture15.com/

News, SaaS, Tech Thought Leadership

Is SaaS “Set and Forget”?

Written by Mark Molyneux, EMEA CTO at Cohesity

The explosive growth of Software as a Service (SaaS) has changed how we do business for the better. Rather than being tied into long-term and expensive contracts, companies now have the flexibility to scale application services up and down to meet their specific needs. However, IT and business leaders must avoid common pitfalls around how their data is stored, retained and protected in a SaaS world.

The SaaS delivery model, where software is licensed on a subscription basis and is centrally hosted, continues to rise in popularity. Analyst firm Gartner says almost two-thirds (65.9%) of spending on application software will be directed towards subscription based cloud offerings in 2025, up from 57.7% in 2022.

The results of that success are clear – SaaS is ingrained into how businesses run their applications. Yet a side effect of that success is that more data is stored in the cloud too, which could have big implications going forwards. Their data is stored on external infrastructure, but the responsibility to protect it from loss, human error or infections remains with the businesses.

Sign up with a SaaS provider and you get all the benefits of an on-demand service, but that doesn’t mean you can log in and simply forget about how your data is held. Companies that rely on SaaS will have data spread across a host of providers. Any IT or business manager that uses SaaS must focus now on how data is stored, retained and protected in these distributed environments- with different providers involved who are guided by different service level agreements.

 

Think about the terms and conditions of data storage

Buying SaaS is so straightforward that analyst Gartner says many IT and business managers complete more than 60% of the buying process on their own before even engaging a vendor. And as a result, many IT and business managers buy the service without needing to engage with the vendor.  The big SaaS providers have designed their sites and purchasing mechanisms to make B2B procurement as simple as those a customer might find at a major online retailer.

With SaaS perceived as an easy, lower-risk investment, many decision makers are delegating the buying process to team members. So, while a senior manager might make the final spending decision, someone else covers most of the selection process for a new service. Gartner says decision makers often enter the fray for just the final 5% to 10% of the SaaS buying process.

However, IT and business managers must recognise that signing up with a SaaS specialist doesn’t mean you pass on storage responsibilities to the cloud provider. When it comes to regulatory compliance, it’s up to the end customer to ensure data is backed up safely and securely, not the cloud provider.

So, while your SaaS partner maintains the cloud provision, your business is responsible for everything it puts in the cloud. Senior managers must, therefore, be engaged from the start of the contractual process. They must consider the range of services the business is buying and ask these following pertinent questions:

Does your team pour over every detail of the terms and conditions when it signs up to a new cloud relationship? Or do the people who buy the services simply click ‘accept’ when it comes to the legal agreement, much like a consumer might do when purchasing a new service online? If that situation sounds familiar, then it’s time to act.

Senior managers must think carefully about the implications of the SaaS deals their organisations are signing. Crucially, they must ensure the systems and services they use abide by legal mandates, including the General Data Protection Regulation (GDPR).

 

Create an approach to data availability  that’s right for your business

Data storage isn’t your only concern when you move to a cloud provider. Another big issue is retention. Once you pay for a SaaS service, you might assume data is retained by the provider for as long as you are signed up with the provider. However, that’s not necessarily the case.

Data retention policies and procedures vary significantly between providers and across product ranges. While some providers offer enterprise-level deals that give longer periods of retention, some services only retain deleted data for 30 days. That might sound like a reasonable timeframe, but what about if someone deletes information unknowingly and your company needs the data months later? What does the deletion of data mean for your obligations for European legislation data such as the GDPR and national-level data protection regulations?

Organisation can’t really afford to take a risk on data storage and retention, but rather they require the mechanisms to help ensure data is stored, retained and secured, even in the worst-case scenario such as a ransomware attack. For managers who want to do more than set and forget SaaS provision, then the answer is to work with a dedicated Data Security SaaS partner.

This provider should simplify your data management processes. Look for a partner who combines three critical security capabilities into one SaaS solution: threat detection, data classification and cyber vaulting / data isolation. Together, these capabilities can help customers protect, detect, and recover data in the event of a cyber attack.

The best backup and cyber vaulting services can help your business reduce data protection costs by 70% or more. This helps ensure your data is protected, resilient, and immutable in a virtual air-gapped vault, so in the event of a ransomware attack, you can quickly and safely recover.

With integrated Data classification you can accurately detect and identify sensitive data or personal identifiable information (PII) more quickly. This helps you to easily understand and assess the impact of an attack and determine if sensitive information was compromised. And you can centrally control the retention of data and stay compliant.

Also, a Data Security SaaS partner who constantly scans data to detect ransomware threats and anomalies can ensure data is protected across tiers, service levels, and environments. And ones with a single platform to manage data across all your providers will help ensure SaaS is a trusted, effective and manageable IT resource.

 

Cloud Providers, News, SaaS, Tech

Adoption of Cohesity-Managed SaaS Offerings Skyrockets

Cohesity has announced at Amazon Web Services (AWS) re:Invent 2022 that it’s seeing exceptional growth and uptake in the adoption of Cohesity Cloud Services. Cohesity Cloud Services, previously called Data Management as a Service, is a portfolio of data management and security software as a service (SaaS) products that are managed by Cohesity and run on AWS.

Cohesity also announced support for new business-critical workloads, including Amazon Simple Storage Service (Amazon S3), that can be protected and secured via Cohesity SaaS offerings. And, in an era of escalating cyber threats, Cohesity is offering customers access to more Amazon S3 storage options for its popular cyber vaulting security SaaS offering, Cohesity FortKnox, that can help customers lower costs.

This announcement showcases the momentum and key advancements Cohesity continues to make after announcing a strategic collaboration with AWS to bring to market a set of data security and management SaaS offerings that are designed to provide customers with exceptional agility, security, scalability, flexibility, cost efficiencies, and reliability.

Customers Adopting Cohesity SaaS at a Rapid Pace 

Cohesity has seen a significant increase in the number of customers that have deployed Cohesity SaaS offerings, catapulting from under 60 customers at the end of Q4 FY21 (July 2021) to over 500 customers  at the end of Q1 FY23 (October 2022). Additionally, nearly 60% of Cohesity’s Cloud Services revenue comes from enterprises with $1B or more in revenue, indicating that large enterprises are embracing the company’s SaaS solutions.*

Cohesity is driving innovation with Cohesity Cloud Services in three areas that are critical in business today: security — inclusive of ransomware protection, cloud, and data management.

Protecting the World’s Most Critical Cloud Workloads

Much of the world’s critical apps and data reside in the cloud and must be protected. With Cohesity’s Cloud Services, customers can further secure and protect their Amazon S3 data as well as Salesforce (SFDC) data via Cohesity’s backup as a service offering.** This complements Cohesity’s data protection already available for Amazon Elastic Compute Cloud (Amazon EC2), Amazon Relational Database Service (RDS), and other cloud service providers.

Cyber Vaulting as a Service That Meets RTO and Budget Requirements in the Ransomware Era  

In an age of growing ransomware threats, companies know they need to deploy a 3-2-1 strategy, where a copy of an organisation’s critical apps and data are kept in a separate, ‘air gapped’ environment. Many customers rely on Cohesity’s popular cloud-based cyber vaulting service, Cohesity FortKnox, for data isolation and ransomware protection. However, budgets vary and so do recovery time objectives (RTO). Cohesity will provide customers with options to help address these critical needs:

  • Cohesity FortKnox on Amazon S3 Standard-Infrequent Access Storage Class (Amazon S3 Standard-IA): for data that is not accessed frequently but requires rapid access when needed. This option is already offered by Cohesity and includes immediate data recovery, with a minimum 30-day retention period.
  • Cohesity FortKnox on Amazon S3 Glacier Flexible Retrieval (FR): a new, cost-effective cold storage option that provides SaaS cyber vaulting capabilities with recovery times ranging from minutes to hours, with a retention period of 90 days or longer.**

With both options, customers benefit from enhanced security including virtual air gapping, immutability with Amazon S3 Object Lock, role-based access control (RBAC), quorum, multi-factor authentication (MFA,) and a Cohesity key management system (KMS).

Defeating Cyber Criminals with ML-based Threat Protection and Data Classification

Providing protection, detection, and recovery from ransomware or other cyberattacks is key to keeping businesses safe and enabling them to recover quickly with confidence. Announced at Cohesity’s ReConnect virtual conference, which can be viewed here, Cohesity DataHawk is a comprehensive SaaS-based data security solution that includes threat detection and scanning for ransomware attacks, automated data classification with machine learning (ML)-based pattern matching — to identify sensitive or critical data, as well as FortKnox cyber vaulting, all in one solution that’s simple to deploy.

Customer Quotes Endorsing Cohesity Cloud Services 

“We are the fifth largest school district in the state of Georgia, serving over 50,000 students in the Atlanta area. We wanted to update our 3-2-1 backup strategy with a modern SaaS offering to improve our cyber resiliency and protect against ransomware attacks,” said Kurt Pritchett, senior network engineer, Clayton County Public Schools. “The simplicity and convenience of the Cohesity FortKnox SaaS offering was just what we needed to achieve this. Cohesity FortKnox also enabled the district to qualify for cyber insurance, while realising greater efficiencies, time, and cost savings.”

“Hospitals, labs, and doctors’ offices around the world rely on Beckman Coulter’s diagnostic equipment to provide better healthcare, and secure, reliable data management is critical,” said Kevin Chi, IT Systems Engineer, Beckman Coulter Life Sciences. “We have a cloud-first policy and utilize Cohesity’s backup as a service offering, which has empowered us to reduce our on-prem infrastructure, meet strict SLAs, comply with long-term retention policies, and improve our overall data security posture.”

“In order to back up on-prem servers and other cloud services, we wanted one cloud-based solution that would also provide ransomware protection. We found our answer with Cohesity’s backup as a service offering that runs on AWS,” said Michael Stegall, IT Director, Eurecat. “Now, we can monitor and manage backups and restores of all workloads, on-prem and on the cloud, from a single user interface, which also helps free up time to focus on other tasks. We also benefit from fast restores and great ransomware protection that is vital in today’s environment.”

Cohesity / AWS Quotes on Momentum with Cohesity Cloud Services 

“We’re seeing rapid adoption of Cohesity’s SaaS offerings running on AWS as customers want to win the war against ransomware, accelerate hybrid cloud adoption, and enable over-stretched IT staff to focus on other business-critical tasks,” said Sanjay Poonen, CEO and President, Cohesity. “Customers also want flexibility in how to secure and manage their data — in the cloud, on-prem, at the edge, or hybrid — and with Cohesity, everything can be managed on one platform, via one UI. That’s simplification defined.”

“More customers are embracing SaaS offerings from Cohesity that run on AWS to further bolster data security and management,” said Ruba Borno, vice president, Worldwide Channels and Alliances, AWS. “We engaged in a strategic collaboration with Cohesity with the common goal of helping customers be more agile, innovate faster, and do more with data. We’ve made great progress, and we’re just getting started.”

Cybersecurity, Data, Data & Analytics, SaaS

Cohesity Announces DataHawk – Providing Protection, Detection, and Recovery Against Cyberattacks All From a Single SaaS Security Offering

Cohesity has announced Cohesity DataHawk, a data security software as a service (SaaS) solution that is focused on helping customers protect, detect, and recover from cyber and ransomware attacks.

DataHawk combines three critical security capabilities into one SaaS solution: threat protection via scans for attack indicators and malware; ML-based data classification that provides high accuracy in identifying and detecting sensitive or critical data; and award winning cyber vaulting via Cohesity FortKnox.

With this data-centric approach, DataHawk enables organisations to easily protect, detect, and recover from ransomware or other cyberattacks. DataHawk includes the following key capabilities:

 

  • Threat intelligence that can save the day: DataHawk incorporates a deep learning-based ransomware detection engine. It also provides intelligent threat protection with rapid scanning for anomalies, potential threats, and other indicators of a ransomware attack. DataHawk integrates a set of highly curated and managed IOC (Indicators of Compromise) threat feeds that are updated daily.
  • Data classification to quickly assess impact: When under attack, organisations want to rapidly understand any potential impact to their valuable data. DataHawk is leveraging the exceptional classification technology from BigID to accurately discover and classify large sets of data at scale to help minimise risk, improve their security posture, and understand the impact of an attack. Customers can save time chasing false positives and reach resolution faster with more than 200 built-in classifiers and ML-driven algorithms to analyse, tag, categorise, label, and classify data sets. Predefined policies for data privacy and protection regulations like the “General Data Protection Regulation” (GDPR), “Payment Card Industry” (PCI), and “Health Insurance Portability and Accountability Act” (HIPAA) help organisations quickly identify and prioritise these sensitive data sets.
  • Cyber vaulting that provides data recovery and resiliency when it’s needed most: Organisations should always keep separate copies of their critical apps and data as part of a 3-2-1 strategy to build cyber resiliency. With Cohesity FortKnox, included in DataHawk, customers can secure an offsite copy of data in a modern cloud-based cyber vaulting service, where data is kept out of the hands of bad actors via a virtual air gap. Stored data can be recovered from this Cohesity-managed cloud vault back to the original source location or alternate targets, including the public cloud.

 

Another benefit that customers will realise with DataHawk is a growing list of integrations with today’s leading cyber security vendors that are helping IT and security build a modern automated security operations centre (SOC). Leveraging Cohesity’s API-first extensible platform, DataHawk is designed to integrate with leading SIEM vendors including, for example, select vendors joining Cohesity in the Data Security Alliance.

“Over-stretched IT and security teams are constantly trying to manage a sea of infrastructure while working night and day to stay ahead of bad actors,” said Mohit Aron, founder and chief technology and product officer, Cohesity. “The key to keeping businesses running is minimising the impact of a potential breach, bringing data security directly into the operational workflow, securing data at the source, and restoring critical workloads rapidly — while enabling IT and security teams to spend time on other business-critical tasks. This is what DataHawk is all about.”

“Minimising the impact of cyberattacks and ransomware is essential for keeping business operations running optimally. This requires classifying the data that matters most to the organisation, as well as quickly identifying attack indicators and rapidly restoring workloads,” said Jennifer Glenn, Research Director for Information and Data Security at IDC. “Integrating data classification and recovery capabilities via a SaaS platform, such as DataHawk from Cohesity, can help reduce the workload on IT and security teams and help them stay ahead of cyber attackers.”

“Cybercrime is an ever-increasing threat to businesses, and we need the best solutions and technologies to protect our client base,” said Chris Konrad, Area Vice President Cyber, Global Accounts at World Wide Technology/WWT. “The breadth and depth of Cohesity’s security ecosystem is impressive and helps solve some of the biggest challenges our customers face. Combined with rich threat protection, detection, and recovery capabilities provided by DataHawk we are more confident than ever that we have a solution that helps secure and extract more value from our customers’ data.”

 

Availability: 

DataHawk adds to the company’s portfolio of SaaS offerings that are managed by Cohesity and hosted on AWS. It is currently available for early access preview from the Cohesity Data Cloud platform with general availability planned in the coming months.

For more information: 

  • Read more about Cohesity DataHawk 
  • To learn about Cohesity’s new Data Security Alliance, click here
  • To learn more about the appointment of Kelly Bissell, EVP of Microsoft Security Services, to the Cohesity Security Advisory Council, click here 
  • To learn more about Cohesity’s new regional CISOs click here

 

Cybersecurity, News, SaaS

Remote Working Escalates Cyber Security Concerns

New study reveals 65% believe SaaS products cause biggest cyber security threat for remote and hybrid working in 2022

New report from Acora, reveals that 77% of UK IT leaders will spend the same or more time on cyber security services in 2022 – proving that concerns are escalating YoY.

The Acora CIO Report 2022 surveyed 100 UK-based IT decision-makers in organisations with 500+ employees, delving into cyber security issues.

It found that two thirds (62%) of people are still working remotely, and according to the ONS 84% of those working remotely in the pandemic continue to do so for some or all of the time in the future.

Working from home has increased the need for SaaS products used by businesses, thus escalating the threat of data leaking, phishing and other cyber security issues.

65% of IT leaders believed that SaaS security was the biggest cyber security concern, data leakage was second (57%) and phishing was third (49%).

As hybrid and remote working continues, it brings increased and persistent concerns for cyber security. Here is the full list of issues, as per IT decision makers:

  1. SaaS Security (65%)
  2. Data Leakage (57%)
  3. Phishing (49%)
  4. Certification compliance (44%)
  5. Patching (36%)
  6. Ransomware (35%)
  7. Supply chain auditing (29%)

LEE GANGLY, CIO, at Acora says, “Balancing cybersecurity controls with giving users the freedom to work seamlessly and productively is the biggest headache of the new hybrid working era.

As CIOs, our job now is to move out of that reactive mindset, and proactively equip our teams, users and wider organisations for the new hybrid world we now inhabit. It’s going to be possibly the biggest technical challenge we’ve ever faced; and a fascinating journey.”

97% of businesses already have a formal cyber-security policy in place, or plan to implement one in the next 12 months.

Signalling that hybrid and remote working is here to stay, this study revealed that these plans look one to three years ahead.

As hybrid and remote working becomes decoupled from the pandemic and is evolving into a basic, standalone offering, it is crucial that businesses invest in a strong cyber security policy to keep their organisations safe.

Data & Analytics, Low Code, News, SaaS, Tech

TIBCO Launches Cloud EBX

TIBCO has announced the release of TIBCO Cloud™ EBX®, an innovative, powerful Master Data Management (MDM) Software-as-a-Service (SaaS) solution. TIBCO Cloud EBX enables users to manage corporate data from anywhere, including master data, reference data, and metadata. As a SaaS offering, EBX now delivers self-service access of cloud-native MDM capabilities to customers for faster, smarter implementation. The solution is part of TIBCO Cloud™ Passport, a new consumption-based pricing plan, which enables flexible FinOps (financial operations) and access to all TIBCO SaaS capabilities under a single model. This allows companies to quickly scale their MDM needs without operational complexity.

Now part of the TIBCO Connected Intelligence Cloud, EBX shares a single point of access to TIBCO’s innovative suite of products, accelerating the customer data management journey. This includes award-winning iPaaS capabilities for data integration, along with robust analytics that empower all users to extract key insights from any data across all domains. These services offer TIBCO Cloud EBX users centralised user management, regional availability, scalability, and robust security services from an ISO 27001-certified platform.

“The growing number of enterprise applications hosted in the cloud has opened the data flood gates, and organisations are struggling to keep up with managing data. There is also a clear need for better data management and compliance across environments, especially data in the cloud,” said Mark Palmer, senior vice president, engineering, TIBCO. “TIBCO Cloud EBX offers our customers a holistic and trusted view of all of their data, delivering an MDM SaaS solution with embedded access to industry-leading visual analytics, data science workbench, and model operationalisation capabilities through TIBCO Cloud.”

A centrepiece of TIBCO’s Agile Data Fabric blueprint, TIBCO Cloud EBX is a one-stop shop for managing data, delivered in an agile, low-code/no-code platform that speeds time-to-market and accelerates business outcomes, while managing risk and compliance. Core features now delivered as-a-service in TIBCO Cloud EBX include:

 

  • Agility Through Model-Driven Design: Implementing an agile, model-driven process for data management enables organisations to start small and adapt over time. Active data governance helps users securely manage and track updates to their data via guided workflow, while robust data lifecycle management allows users to easily manage past, present, and future versions of master data.
  • Ability to Manage Every Data Domain: TIBCO Cloud EBX delivers a cloud-native, multi-domain MDM solution across master, reference, and metadata in a single offering. Robust hierarchy management includes all types of hierarchies and any number of alternate hierarchies, which helps provide a critical and holistic understanding of data relationships. Smart match-and-merge functionality makes it easier than ever to configure match rules, create enhanced golden data records, simplify data stewardship, and preserve data lineage. Lastly, advanced search and query supports easy-to-use search capabilities for all users across their data, using a powerful built-in query language.
  • Fast Integration and Access to All Data: Enhancements enable organisations to effortlessly import or export bulk data and support integration patterns with APIs for REST and SOAP. Finally, businesses can accelerate time-to-value by unlocking distributed on-premises, cloud, and hybrid cloud data, no matter where it resides, and delivering that data to wherever it’s needed.
Digital Transformation, News, SaaS

Public Sector Digital Transformation Projects Fuel UK Growth for TechnologyOne

Australia’s Largest ERP Software Firm to Open New London Office and Recruit More Staff After Seeing Further Growth in UK Local Government Sector

TechnologyOne, Australia’s largest ERP Software as a Service (SaaS) provider, is seeing strong UK growth after almost doubling its local government customer base in two years, in particular at a unitary and regional authority level. TechnologyOne has also seen existing Council customers renewing and extending their SaaS footprint.

The company’s UK growth is being driven by increased demand from Councils embarking on digital transformation projects, as they look to strengthen business management processes, resiliency and deliver efficiencies, in order to recover from the pandemic, battle rising inflationary pressures and build in sustainability.

TechnologyOne is now providing financial, payroll and HR management solutions to a number of unitary authorities across England, Wales and Scotland. Recent contract wins include Blackpool Council, Conwy County Borough Council and Derby City Council. In Scotland, TechnologyOne works with Clackmannanshire Council and Edinburgh Leisure, a charity born out of the City of Edinburgh Council, as well as Scottish Fire and Rescue.

More than half of Northern Ireland councils are also now entrusting TechnologyOne to digitally transform their operations, following recent wins, including Causeway Coast and Glens Borough Council, Mid & East Antrim Borough Council, Antrim & Newtownabbey Borough Council, and Fermanagh & Omagh District Council.

As a result of the growing demand for its SaaS technology, the company has seen its UK team grow 20% in the past six months and is currently hiring throughout the business. The ERP SaaS provider is also set to open a new London office to accommodate new hires across sales, marketing and client relationship management.

With the company forecasting that the UK represents a large addressable market, three times the size of its Asia-Pacific core business, it is now relocating its UK headquarters to Paddington in London.

In November, TechnologyOne announced the appointment of Leo Hanna as its new UK Executive Vice President to spearhead the company’s continued growth in the local government and higher education sectors. Hanna brings more than 20 years’ experience building and leading sales, marketing and professional services organisations in some of the world’s top technology and SaaS firms, including Oracle, Symantec and Microsoft Corporation.

Speaking ahead of TechnologyOne’s half-year financial results on May 24th 2022, UK EVP Leo Hanna said: “The past six months, talking to customers, has shown me there’s strong demand for our financial and management software. Local government organisations are facing tremendous pressures right now, and having real-time business and financial insight to improve decision making is crucial. This will only increase as more councils consolidate into larger unitary and regional authorities, as part of the government’s levelling up agenda.”

“Having listened to their needs, we’re looking forward to introducing new functionality that will help councils strengthen governance, compliance and risk capabilities; as well as improve both financial and environmental sustainability,” he said.

Steve Thompson, Director of Resources at Blackpool Council, said: “Blackpool Council relies on strategic software partners like TechnologyOne who can enable us to digitally transform and automate our business processes to reduce unnecessary bureaucracy and costs.”

“This is key to giving our employees the best tools to work smarter and faster within an increasingly complex multi-entity organisation as the local government sector continues to adapt to meet increasing demands and financial pressures,” he said.

In September, TechnologyOne also announced it had upgraded all of its UK local authority customers to government-strength cyber security protection. The company has upgraded its Software as a Service (SaaS) Platform to meet the stringent Australian Federal Government IRAP security standard, so it can handle data classified as PROTECTED. This new high level of cyber security has also been applied to existing and new UK council and university customers and surpasses obligations set out within the HMG National Cyber Security Strategy 2016-2021, associated Government Functional Standards, minimum cyber security standards along with UK National Cyber Security Centre’s principles and guidance.

News, SaaS

Cerillion strengthens B2B credentials with latest product suite release and new software editions

London, 3rd May 2022 – Cerillion (AIM: CER) today announced the general availability of Cerillion 22.1, the latest release of its pre-integrated BSS/OSS suite, which extends its reach in the B2B sector and sets a new standard for time-to-value through a set of pre-configured software editions.

Building on recent successes with customers in the enterprise market, the new release significantly expands Cerillion’s B2B footprint both functionally and operationally, accelerating sales through more efficient lead management and CPQ, whilst giving greater flexibility of business engagement across the full range of billing, payment and contract terms.

Cerillion’s pure product model prioritises configuration over customisation, using industry standards including the 3GPP charging specifications and TM Forum Open APIs for ease of integration, maintenance and upgrades, with modules available for best-of-breed deployment or as part of an end-to-end pre-integrated solution.

Now, with Cerillion 22.1, as well as being available for traditional bespoke configurations using the full flexibility of the SaaS product suite, it also comes in a set of pre-configured editions designed around the needs of specific market segments, with purpose-built configuration and tailored workflows in each off-the-shelf solution:

  • Cerillion Enterprise is a pre-integrated BSS/OSS solution for B2B telcos needing to automate their quote-to-cash process and improve their customer experience.
  • Cerillion Engage is a streamlined platform for digital brands wanting to deliver a digital-first customer experience via mobile apps and self-service.
  • Cerillion Unify is a complete CRM & Billing solution for quad-play CSPs who need to manage the full range of service types, payment methods and business models in a single convergent system.

“The launch of Cerillion 22.1 reinforces our position in the burgeoning B2B market, with a range of new features that help CSPs to automate their business processes but without constraining their ability to deliver a personalised service,” commented Louis Hall, CEO of Cerillion. “We’ve also wrapped up the best practices in B2B, as well as digital and quad-play services, to create a set of pre-packaged solutions that deliver a compelling time-to-value advantage, whilst also providing the headroom for growth and expansion as business needs evolve.”

Cerillion’s product suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed service options. Cerillion has also recently joined the AWS Partner Network (APN).

For more information, or to book a call with a Cerillion consultant, please visit: https://www.cerillion.com/Products/Enterprise-BSS-OSS

News, SaaS

10ZiG Technology Adds New UK & Ireland Distributor for Their Thin Client and Zero Client Solutions for VDI, DaaS and SaaS

LEICESTER, UK – 10ZiG Technology are pleased to announce that they have entered into a distribution agreement with UX Distribution (UXD). With immediate effect, UXD are an active 10ZiG Accredited Distributor for their full range of Thin Client and Zero Client solutions for VDI, DaaS and SaaS in the UK & Ireland market.

UXD is a fast-growing digital workplace focused distributor with a wealth of knowledge around End User Computer (EUC), DaaS and SaaS marketplace and are perfectly positioned to onboard and support specialist reseller partners and MSPs who focus in this area. Their specialist digital workplace knowledge and years of industry experience will significantly help support and reinforce the 10ZiG message “We offer customer driven solutions, making our devices fit your customer’s environment and not the other way round.”

Andy Gonzalez, UK & Ireland Channel Manager – “With UX Distribution, we have an excellent partner who can help 10ZiG reach new resellers and markets. As one of the top focused cloud and digital workplace distributors in the UK, UX Distribution will bring additional benefits to our customers and partners, and I am looking forward to working with them.”

Partners in the UK & Ireland can discuss their Thin & Zero Client endpoint requirements with Paul Hathorn, UK Sales and Partner Manager of UXD and their team of sales and technical experts.

“We are delighted to bring a leading vendor like 10ZiG into our portfolio which underpins why we are the leading cloud and digital workplace distributor. With the 10ZiG range of Thin & Zero Client hardware and software solutions, our partners can go one step further in providing their clients a total solution”, said Hathorn.