Tag Archives: hot tubs

Energy boss reinforces call for safe solar on all new-builds and housing developments

AN ENERGY boss has reinforced calls to install solar panels on all new-builds and housing developments in Wales.

And Gareth Jones, Vice President of the Federation of Master Builders for Wales, insists safety must be top priority following a series of incidents in past months, notably a solar panel battery fire on Anglesey.

Gareth, Managing Director of award-winning Carbon Zero Renewables – part of the Carbon Zero Group based in Old Colwyn, St Asaph, Mochdre, Llandudno and Deeside – backed the National Infrastructure Commission for Wales’s (NICW) plea for a review of national building regulations.

They say there must be change if 100% of electricity is to be supplied by renewable energy by 2035.

“It makes total sense for new buildings – especially larger structures that use a lot of energy – to be fitted with solar panels, it is the most cost-effective approach and of course vital for the future of our planet,” said Gareth.

“But it must be done with health and safety in mind given the high number of installers joining the sector that do not have the proper experience and accreditation.

“Installing them in a loft space for example, where temperatures soar in the summer, or the examples we’ve seen of people haphazardly placing panels on roofs without using scaffolding or safety harnesses.

“This problem needs to be fixed, especially as the industry is moving more and more towards renewables – standards need to be kept high to meet that demand.”

New data from the MCS revealed in the first six months of 2023, more than 120,000 certified solar panels, heat pumps and other renewable technologies were installed in UK homes, the highest number ever.

And with the NICW urging Welsh Government to present a plan for energy leading up to 2050, Gareth said much needs to be done immediately to combat issues swirling around the energy arena.

“I have lived and breathed this industry for the last 15 years, so from a health and safety perspective, and a financial and environmental perspective, it is crucial both governments get it right,” he said.

Reflecting on recent incidents, Gareth added: “Solar and battery systems are not fit and forget systems, despite some companies selling them like that.

“They need inspecting regularly by a competent person. If you have a system in a loft right now, get a hard-wired smoke alarm fitted immediately and ensure you have a reputable organisation scheduled for regular maintenance and inspection.

“As a sector we must safeguard the future of our customers, both now and long-term by adopting safely installed renewable energy across the country.”

For support, guidance, and more information on renewable energy options, visit the website www.carbonzerorenewables.co.uk or call 08450 34 35 40.

 

Solar boss urges businesses to switch to renewable energy or risk closure

A LEADING voice in the solar sector urged businesses to switch to renewable energy now or risk closure due to soaring costs.

Across the UK, the combined triple threat of rising gas and electricity bills, supply chain issues and a decrease in consumer spending is hitting the private sector hard.

With no sign of a U-turn in sight, Gareth Jones, Managing Director of Carbon Zero Renewables – part of the Carbon Zero Group based in Old Colwyn, St Asaph, Mochdre, Llandudno and Deeside – warned business owners they need to move to solar power and sustainable alternatives before it’s too late.

A report by Experian revealed up to a third of SMEs in the UK will be unable to absorb the continuing rise in costs, and Gareth believes for their long-term survival, people can no longer “bury their heads in the sand”.

Elsewhere, the ICAEW (Institute of Chartered Accountants in England and Wales) revealed in the last year, more than 367,300 businesses in the UK have been forced to shut down.

“This number is staggering but what we don’t know is how many of them closed due to increased costs mainly down to energy price increases. My guess is quite a high number,” said Gareth.

Current Vice President of the Federation of Master Builders for Wales and Net Zero Ambassador for the North Wales and Mersey Dee Business Council, he added: “It is vital companies make a switch to renewable energy now, rather than waiting and waiting to see if the price of gas and electricity will fall, because even if it does, long-term that’s not the solution.

“From a financial and environmental perspective, moving away from traditional fuel and energy is the right path because we have already seen so many firms make difficult decisions and even close because the cost-of-living crisis has had such a rapid and detrimental impact, with gas and electricity bills one of the key factors.

“Obviously for any business these bills are going up and up, and larger organisations such as manufacturers with multiple sites or a huge premises are going to be hit hard.

“This is the time to get serious, because for some they will likely need planning permission, they’ll need more solar panels and a bigger system, and that takes time, it doesn’t happen overnight.

“Some large projects can take up to 12 months to get to installation phase. However, smaller commercial projects can be installed within three months depending on our workload, and we have to factor in potential shortages of equipment during peak times – the sooner solar panels are installed, the sooner you make savings.”

Gareth believes any business owner that’s not thinking long term and at lowering their carbon footprint needs a reality check.

“We are meeting with dozens of businesses owners a week, helping them navigate these tough times,” he said.

“We are not saying this to worry people, we see the repercussions every day and are here for them. There is assistance out there, so pick up the phone. We need to come together and avoid any more businesses disappearing because in this volatile market, the problem is not going to go away.”

Carbon Zero Renewables is forging new partnerships in different industries – notably retail, tourism, and hospitality – and Gareth says more and more people are seeing the benefits ahead of the summer months.

“Whatever the business, energy is a big part of it, and this is the time to make key decisions, before the colder autumn and winter period,” he added.

“Solar panels are reliable – it doesn’t have to be a bright sunny, day for them to work – and we can forecast quite easily how much it’s going to generate and save per year, whatever the geographical location, giving customers peace of mind.

“Ultimately, for holiday parks, big retail units, business estates and buildings of that size it could save tens of thousands over a period of years, so we hope people will start to make the move, for their bottom line and for the environment. The systems we are installing are the latest technology and the also some of the safest on the market.”

One company to have taken that advice is Palins Holiday Park in Kinmel Bay, whose park manager Louis Ellis said: “We are moving to become a greener and more energy efficient site so installing solar panels was the natural next step as we look to continue lowering our carbon footprint and energy costs and becoming an even more sustainable business.”

For support, guidance, and more information on renewable energy options, visit the website www.carbonzerorenewables.co.uk or call 08450 34 35 40.

Energy boss warns of cowboy solar installers as business surges across Wales

CONSUMERS must ensure they are not in the dark when buying solar panels and energy products following a rise in cowboy installers.

Gareth Jones, Vice President for the Federation of Master Builders Wales and Managing Director of Carbon Zero Renewables, is concerned unlicensed and inexperienced companies and individuals are entering the market and capitalising on a boom in green energy due to the increasing cost of gas and electricity.

Carbon Zero Renewables – which has sites in Deeside, Mochdre, St Asaph and a new Old Colwyn headquarters – has experienced a surge in business and taken on staff to meet demand, but Gareth is more focused on shining a light on the possible pitfalls facing homeowners.

“The industry has seen a rise in the number of installers popping up out of nowhere and disappearing again, which, if there is an issue with the panels, leaves the customer with nowhere else to go,” he said.

“We are also hearing of more and more people buying solar panels online and trying to install them themselves, which is a bad idea as insurance companies recommend all installations are done by qualified and certified experts.

“The long-term benefits of renewable energy are positive from an economic and environmental perspective, so people are better doing things the correct way with a credible supplier the first time, so they don’t have to do it again at extra cost.”

A Net Zero Ambassador for the North Wales Mersey Dee Business Council’s new Net Zero North Wales network, Gareth added: “The number of calls we’ve had from homeowners wanting advice because they haven’t been given the correct guidance and the installer isn’t around anymore, is quite frightening.

“This happened in 2015 when there was a similar problem, an influx of new suppliers flooded the market, sold the cheapest products, made some money, and disappeared.

“Given the cost-of-living crisis people cannot afford to be duped, they must do their research and due diligence because this isn’t like buying a toaster, it’s a big investment that if done right can save money and lower your carbon footprint.”

Gareth also revealed – following a Freedom of Information (FOI) request – that fire crews battled an average of 10 solar panel-related fires each month this year across the UK.

“It is so important people have the safest equipment installed or the very least fitted by an accredited company. The average solar panel claim can cost around £8,000 and one claim in 2020 caused £1.5million of damage and made 30 people temporarily homeless at a block of flats in Kent.

“Consumers needs to do their homework and the cheapest quotation isn’t always the best. Sometimes itis cheap for a reason so people must make sure they are getting like-for-like quotes.

“You need to know what you are buying and what the warranties are, this is really important. If it goes wrong who is the warranty with?”

Gareth concluded it is also crucial customers know the difference between a 10-year guarantee and a 10-year warranty; the guarantee is done by a third party – such as an insurance company – and the warranty by the company, but if the company no longer exists where do you turn?

He added: “There is a lot of ill advice out there, and let’s be honest, how many people check what panels are on their roof, or know what happens if one breaks?

“One size does not fit all when it comes to renewable energy, every property is different, so every system needs to be as well – if anyone has any concerns please get in touch because it’s time we came together and resolved this issue at a time when so many families are already struggling.”

For support, guidance, and more information on renewable energy options, visit the website www.carbonzerorenewables.co.uk or call 08450 34 35 40.

Sales heat up at solar energy firm as boss gives Chancellor VAT cuts a cautious welcome

A SHINING light in the solar industry has given green energy tax cuts a watchful welcome and revealed customer demand will lead to further growth in the coming months.

Chancellor Rishi Sunak slashed the VAT on renewable options such as solar panels, insulation, and heat pumps to zero during his Spring statement, saving homeowners a reported £1000+ over the next five years.

Gareth Jones, Managing Director of Carbon Zero Renewables – part of the UK Leisure Living Group, which has sites in St Asaph, Mochdre and Deeside – said the move has given him fresh confidence in the sector and was a “positive start” but far more needs to be done to steer families towards long-term sustainable alternatives.

“Especially now, with the cost of living and energy prices spiralling out of control, the situation is unacceptable for millions of people across the country,” he added.

“From our perspective this is good news, solar energy is a big part of our business and to have five years of security on that side has given me renewed optimism for the future of the industry. It allows us to invest further in our sites and staff, including taking on new team members to keep up with the growth.

“By eliminating the VAT, people with renewable energy in their homes will pay less – and with the rising price and uncertainty around imported fossil fuels being a major crisis – this is a move in the right direction from the UK Government.

“Steps are being taken, but not quickly enough, and I think when the Winter kicks in we will see people once again struggle with whether to ‘heat or eat’ and make very difficult choices that will impact on their health and wellbeing.

“I just hope – like many in the industry – that this is the start of an era where we move away from the traditional, expensive and damaging energy sources to clean, green energy that is more affordable, better for the environment and more efficient for future generations.”

Earlier this year, Carbon Zero recruited extra staff to cope with a surge in enquiries from homeowners and businesses for solar panels.

Gareth said this most recent announcement will see them take on even more employees in 2022.

A board member at the Federation of Master Builders and North Wales Past President, he added:

“At the moment our priority is the supply chain and access to materials given the massive rise in interest over past weeks.

“We have secured thousands of panels with our buying power, but time will tell if it’s enough.

“We are getting so many calls we’ve had to bring in other members of the UK Leisure Living team to help and can only get out to see customers who are committed to having solar panels installed in the very near future, and not just considering it.

“That’s not how we normally do things, but this is an unprecedented situation and there is a lot of urgency, so we can’t afford to waste a second.

“This trend looks set to continue so if anyone does have any concerns or questions please get in touch and we will do everything we can to help you.”

Recent reports revealed British homes are among the draughtiest in Europe, with millions of properties in need of upgrading if the UK is to stay on track for net zero carbon emissions.

For support, guidance and more information on renewable energy options, visit the website Solar Panels North Wales & North West – Carbon Zero (carbonzerorenewables.co.uk) or call 08450 34 35 40.

Surging energy costs lead to solar sales boom at North Wales renewables company

AN UNPRECEDENTED rise in gas and electricity bills has led to even greater demand for solar energy.

Carbon Zero Renewables – part of the UK Leisure Living Group, which has sites in St Asaph, Mochdre and Deeside – is taking on more staff to cope with a surge in enquiries, having experienced their busiest ever January.

Following the announcement householders will pay 54% more on average for their energy from April – and a further increase expected in October – long-term investment in a sustainable alternative is becoming more and more popular.

And with a move towards electric and hybrid vehicles, most people – particularly business owners – should commit now to save themselves further financial pressure, according to Managing Director Gareth Jones.

“The new price cap is going to make life very difficult for homeowners and companies in fixed contracts which for years had been affordable but could now treble,” said Gareth.

“We are already hearing horror stories from big energy using businesses on how their bill is doubling or in some cases tripling.

“A £100,000 power bill to a £300,000 power bill may mean some are no longer viable, so this is a major problem.”

He added: “Solar panels are an investment and for those people looking further ahead they will be the most viable option, especially as advances in electric continue to take place and more people install high-energy items at their properties, such as car-charging ports, air source heat pumps and hot tubs.

“That has been reflected in our sales as 2022 started with a flurry of orders and the coming months look even busier. We are seeing the interest this winter I would expect to see in the summer, which is incredible.

“Orders are also a lot bigger than ever before, so we will be taking on a new business development manager, a project manager and other roles will be created in the summer if things continue like this.”

The moneysavingexpert.com website – founded by consumer champion Martin Lewis – discussed the pros and cons of renewable alternatives and said: “as well as saving you money on your energy bills, solar panels can still generate some electricity on gloomy days”, adding that “savings depend on system size, electricity use, whether you’re at home during the day to use the energy you’re producing and other factors”.

Gareth, a board member at the Federation of Master Builders and North Wales Past President, said:

“There are still myths around solar, the biggest one being it only works when the sun is shining.

“While more energy will be generated in hot weather, the panels still produce all year-round so if people are at home in the day – and more are due to a change in working conditions because of the pandemic – then they could capitalise on free power by then doing their washing and other household chores they would usually do at night.

“There are many benefits, but right now with so many people concerned as to what the future will bring the most important thing is clear communication and help for those who need it most.”

He added: “I’ve spoken previously about the lack of infrastructure nationally to cope with the electric agenda and it’s still way off. The Prime Minister’s team even confirmed that in recent correspondence I had with them.

“The Government has to do more to get on board and help future-proof our homes and business because this problem isn’t going to go away.

“We are on hand to speak to people who are worried, who need more information on solar or don’t know which way to turn at the current time – get in touch anytime, the team at Carbon Zero Renewables are here to help.”

For support, guidance and more information, visit the website Solar Panels North Wales & North West – Carbon Zero (carbonzerorenewables.co.uk) or call 08450 34 35 40.

NOTES: MoneySavingExpert article on solar energy: www.moneysavingexpert.com/utilities/free-solar-panels/

Real Housewives star the new face of booming Welsh leisure business

A POPULAR reality TV star is the new ambassador for a North Wales Leisure Firm.

The Real Housewives of Cheshire (RHOC) favourite Ester Dee will represent the UK Leisure Living brand going forward.

Born in the Czech Republic, Ester says she is thrilled to be joining forces with the multi award-winning company, which has sites in Deeside, Mochdre and St Asaph.

The 35 year-old – a former Playboy playmate who also appeared on Celebrity Dinner Date and Celebrity Coach Trip – now lives in Deganwy with daughter Pearl and looks forward to working alongside Managing Director Gareth Jones and his 15 -strong team.

“UK Leisure Living is a fantastic business, at the forefront of products for the home and garden,” said Ester.

“I am really excited by their range of amazing items – and those which are coming soon – and as someone who now lives in North Wales feel proud to support a growing local company which plays such a big part in the community.

“We have lots of exciting things in store, so watch this space!”

Among the innovative lines to be introduced by UK Leisure Living is a collaboration with Swedish group Tylo – a pioneer in the production and global distribution of saunas, steam rooms and steam showers – and a brand new range of barbecue grills and garden furniture.

Gareth is also celebrating another award win, this time for Best Hot Tub and Leisure Company at the UK Enterprise Awards 2021.

He said: “We have had an incredible start to 2021 and are already ahead of last year’s sales, and last year was the best we’ve ever had.

“Next year we are moving our focus and will be positioning ourselves as the area’s leading outdoor leisure retailer, with products you won’t find anywhere else.”

Gareth added: “As we grow as an organisation, we want to keep raising our profile, so it is great to have Ester onboard.

“She is a dynamic, entrepreneurial person who is very popular, especially on social media channels including Instagram – where she has more 279,000 followers – and with viewers of The Real Housewives of Cheshire. She also shares our love for hot tubs, being an avid user herself.

“The partnership is a great fit, and we can’t wait to get started.”

Ester recently returned to RHOC for series 13 after announcing her departure last year.

An iconic figure on the ITVBe show, she has enjoyed a busy time since joining the cast in 2016, launching her own swimwear range – All About the Beach – and working with other notable brands including Rolls Royce and Nutri Body.

The UK Leisure Living group includes Carbon Zero Renewables, The Swim Spa Centre, Outdoor Kitchens North Wales and North West, Verandas North Wales and North West, Hot Tubs North Wales and Cheshire, and Saunas North Wales and Cheshire

For more information on UK Leisure Living, visit www.ukleisureliving.co.uk and follow @ukleisurelivinggroup on social media.

You can follow Ester on Instagram at @esterdee and Twitter at @dohnalovaester.

1000% surge in solar orders for Welsh firm amidst energy crisis concerns

AN AWARD-WINNING renewable energy business has experienced a 1000% surge in orders for solar panels in past weeks.

As consumers face a 30% rise in gas and electricity prices next year and independent utility companies go bust, more and more people are turning to net zero alternatives.

Carbon Zero Renewables – part of the UK Leisure Living Group, which has sites in St Asaph, Mochdre and Deeside – has witnessed this first-hand following a huge increase in demand for solar roof panels.

Managing Director Gareth Jones questioned the UK Government’s decision to rapidly pursue its electric agenda – notably hybrid vehicles and a move from gas in homes to electric-based heating, such as heat pumps – and urged them to support families struggling to make the switch while coping with fuel poverty and soaring costs.

“I applaud the Government for encouraging people to move towards low carbon methods and electric cars, but we simply do not have the network infrastructure to meet demand,” said Gareth.

“People are getting in touch with us every day; we’ve seen an unbelievable spike in orders as they want to get away from traditional energy and move to renewables, despite no Government incentives because they were scrapped several years ago.

“They should be helping people who are looking at long-term future-proofing of their homes, use different strategies hand in hand and do so sustainably, to avoid mistakes being repeated. I think the Government has its priorities wrong.

“It’s all well and good transitioning to electric cars and air source heat pumps but we don’t have the electric capacity now, never mind in five to 10 years. The Government needs to support solar and get homes and businesses generating and consuming power at the source.”

Price comparison site Compare the Market revealed energy prices have trebled since 2001 – the average cost of domestic gas has risen by 221%, compared to 193% for electricity.

And the numbers look set to go up again, with regulator Ofgem concerned more British energy suppliers could cease to exist due to a surge in wholesale prices and “continued volatility” in the market.

With energy prices at an all-time high – a large domestic solar PV system could save consumers upwards of £800 a year – Gareth insists solar energy is the long-term answer as part of consumers’ energy mix.

“We are in a strong position and have plenty of stock in store, so there are no supply chain issues, unlike many sectors struggling to obtain materials,” he added.

“There has never been a better time to switch to solar, and with turbulence over prices set to continue we encourage people to get in touch soon because the benefits will be experienced immediately.

“Businesses can see a four-year return on investment right now by going solar powered, the savings are incredible.

“There is a misconception about solar energy, and while we can’t control the weather we stand by solar as a reliable energy source for homes and businesses at a time of great uncertainty for consumers in the UK.

“We want to help and are on hand if anyone has any questions or concerns.”

For support, guidance and more information, visit the website Solar Panels North Wales & North West – Carbon Zero (carbonzerorenewables.co.uk) or call 08450 34 35 40.

North Wales leisure business unveils new products and growth plans to leave Covid in the shade

A MULTI-AWARD-WINNING leisure group has left the challenges of Covid-19 in the shade by unveiling a new range of products and plans for further growth.

UK Leisure Living, which employs 15 staff across sites in Mochdre, St Asaph and Deeside, is receiving positive feedback and sales for the latest line in its quality outdoor selection – roofed and retractable verandas.

Managing Director Gareth Jones has also secured a partnership with Swedish manufacturer Tylo, a pioneer in the production and global distribution of saunas, steam rooms and steam showers and is remodelling their showrooms to complement existing lines including hot tubs, outdoor kitchens, and the swim-spa centre.

Having achieved record turnover this year following a post-pandemic boom he says diversifying their range gives UK Leisure Living Group an even more sustainable, long-term model for success.

“There has already been a real buzz and interest in the verandas because it is quite a well-priced product which is unique to this region and works perfectly alongside our current offering,” said Gareth.

“We’ve had particular interest from homeowners and people who are investing in properties because like last year they will be remaining in the UK this summer and spending more time in the garden.

“The verandas we offer are more functional, contemporary conservatories with a modern twist; there has been a lot of demand and we look forward to seeing how that develops over the coming weeks.”

UK Leisure Living can supply and deliver to any part of the UK and are also able to install the verandas, available to the trade and DIY professionals at reduced rates.

They are available to view online and at the ‘super showroom’ in Mochdre or Deeside; the latter opened earlier this year and is already proving a hit with customers in north east Wales and over the border into Cheshire, Shropshire and Wirral.

“Overall sales are up 134% on last year, and last year was our best ever,” said Gareth.

“We will continue to invest and grow wisely as there are challenges for all businesses in the wake of the Coronavirus pandemic and other factors, particularly a blockage and slowdown in supply from overseas.

“We are in a good place as we anticipated this could happen – notably with the hot tubs as ours come from the USA and the UK – but there will be limits for many companies in this and other sectors importing goods from Asia.

“For now, we will continue to expand and diversify with a focus on the verandas in the months ahead into autumn and winter – we anticipate interest will continue to accelerate as the wet weather draws in. Verandas offer that extra outdoor space when the typical British weather decides to strike.”

He added: “We’re very excited and have an experienced and skilled sales and service team in place to help meet the demand and ensure the business emerges from Covid-19 in a stronger position than ever before.”

The UK Leisure Living Group includes Carbon Zero, The Swim Spa Centre, The Holiday Let Advice Centre and Stop Digging! North Wales and North West.

For more information on UK Leisure Living, visit www.ukleisureliving.co.uk and follow @ukleisurelivinggroup on social media.

New showroom and recruits for hot tub company making a splash in North Wales

A BOOMING leisure company will unveil a new hot tubs showroom in the coming weeks after a strong start to the year.

Following record-breaking sales in 2020, UK Leisure Living is set to recruit staff and open a satellite base in Flintshire this April.

Managing Director Gareth Jones has taken on four employees since January and plans to add two more to oversee operations in north east Wales, as well as another apprentice in the future.

The multi award-winning group – which includes Carbon Zero, The Swim Spa Centre, The Holiday Let Advice Centre and Stop Digging! North Wales and North West – already has sites in St Asaph and Mochdre.

Gareth says the new sales centre and showroom on Deeside Industrial Estate will meet demand in the area and serve customers from Cheshire, Manchester, Wirral and beyond, when it is safe to do so.

“We have had a very busy start to 2021 and that looks set to continue into the summer season as sales are already up 100% on this time last year, which was also very busy,” said Gareth.

“People are anticipating we will all be at home in the UK rather than on holiday abroad, so they are again investing in their homes and gardens.

“Last Spring, we experienced a huge rise in sales because of the Coronavirus pandemic and subsequent lockdowns, but like most industries we were not ready for what lay ahead – it was completely unchartered territory.

“This time we are completely prepared, we have UK and USA hot tubs in stock and hundreds more on order that come in every two weeks.”

He added: “The Deeside site is something we had been looking at for a while; we are getting more and more customers from north east Wales and from across the border who will now be able to come and see us in person, when restrictions are eased, and it is safe to do so.

“We believe it’s important to visit a showroom if you are in the market for a hot tub as they are all different and it’s important to appreciate the design and quality before making a purchase.

“Importantly, we will be supporting the economy in Flintshire by creating new jobs, investing in the facility and looking to expand and grow there in the years ahead.”

The business also expanded its Mochdre showroom to 6,000 sq ft in early 2020 – featuring an innovative swim spa facility – and was listed in the top five businesses in North Wales and 21st in Wales at the Fast Growth 50 Awards.

“We have worked very hard behind the scenes and are investing to meet future growth,” said Gareth.

“We have the biggest service team in the region but for me it’s not just about selling hot tubs, anyone or any website can do that.

“I am investing in the core skills of my staff because I believe if you sell a product you need the resources to fix them if there is ever an issue.

“Lots of hot tub companies have sprung up over the last 12 months but not many – if any – of them have in-house engineers to repair and maintain, which is crucial to the holiday market.

“We do a phenomenal amount of work in the holiday sector with most of the major players and hundreds of independent holiday cottages. Service and support are key in ensuring the hot tubs are in perfect working order for their guests.”

He added: “We are looking forward to an exciting period for UK Leisure Living as the group grows across the broad range of services it offers. We hope the extra sales from the Deeside showroom will help create further local jobs in the future.”

For more information on UK Leisure Living, visit www.ukleisureliving.co.uk and follow @ukleisurelivinggroup on social media.

Awards success for leisure retailer following Coronavirus lockdown sales surge

AN ENTREPENEUR nominated for a string of national business awards continues to make waves in the leisure sector.

UK Leisure Living Group has sold more hot tubs in 2020 than previous years put together, with the Coronavirus and Spring heatwave leading to a surge in sales.

The trend continued across the summer at their revamped 6,000 sq ft Mochdre showroom and Managing Director Gareth Jones marked this success at the second annual North Wales Hot Tub Expo, by unveiling new products and international partnerships.

He is also proud to have been named a finalist in three categories at the National SME Business Awards, to be held at Wembley Arena next Spring – Best Enterprising Business of the Year, Business Person of the Year, and for Service Excellence.

“While this year has been challenging for all businesses, we have been able to retain all of our staff and employ an apprentice full-time by capitalising on the initial lockdown period,” said Gareth.

“Protecting our local supply chain has also been hugely important to us and supporting companies in the Welsh tourism and hospitality sector when they need it most.

“By introducing new product lines – outdoor kitchens, the swim spas centre, saunas and the US-based Bull barbecue and grill range – the company will be even more sustainable in the future and not reliant on one product to get us through dire and unprecedented circumstances such as these.

“This is on top of our already popular international partnerships with Stop Digging in Sweden, Hot Springs in California and Aspen in St Louis, Missouri.”

By focusing on the end-to-end leisure experience. Gareth has also launched the Holiday Let Advice Centre, an independent hub for owners of holiday cottages, park owners and glamping site owners to get free and friendly advice.

“We will be a single port of call for the staycation market, offering free guidance on a range of topics from energy saving advice to maximizing bookings, hot tub maintenance, accommodation types, electric car charging and any number of issues they will come across. We will also bring in key partners to help with funding, taxation and planning,” he said.

“There will be a presence here in Mochdre and online, so we can offer support and specialist expertise locally and across the UK.”

Gareth added: “We have a broad range of experience across these subjects and can meet all of their needs from under one roof, and our collaboration with Cottages.com will be a big factor in this.

“For example, research has shown an increased occupancy in a holiday accommodation is roughly 40% by having a hot tub, and with properties with an already high occupancy it can boost the tariffs by up to 27%.

Admitting the next six months will be tough for the leisure sector, Gareth is hopeful next year will bring green shoots of recovery.

“Stock in the hot tub industry is scarce and some manufacturers are quoting 67 weeks to wait. Not six or seven weeks – 67.

“We have hundreds of tubs on order for delivery into next summer and free stock arriving almost weekly up until Christmas now. Getting hold of quality stock is difficult but with our buying power and connections, we have it covered.

“However, it is a tough place and I think we will see some hot tub companies go out of business, with no stock to sell.”

Gareth added: “I would not like to set up a hot tub company in these times, with the challenges facing this sector. These companies will potentially leave consumers high and dry, with lost deposits and no warranties.

“From a personal perspective, we have the awards to look forward to as well, and in past weeks were honoured to once again be named in the Wales Fast Growth 50 list.”

“We have used 2020 to lay the foundations for future years and while sales did rise, we didn’t get carried away. We have invested wisely, and that will pay dividends for the profitability of the business over the coming years.

“We want to create more jobs and support more investment in North Wales and the regional economy with our future masterplan – that’s our priority.”

For more information on UK Leisure Living, visit www.ukleisureliving.co.uk and follow @ukleisurelivinggroup on social media.