Category Archives: Logistics Tech

Fleet Management, Ireland, Logistics, Logistics Tech, News, Tech, Technology

Rosie’s Bakes Selects Integrated Fleet Technology Solution from Inseego and Pocket Box

Rosie’s Bakes, a commercial bakery based in Northern Ireland, has partnered with Inseego and Pocket Box to adopt a telematics-enabled fleet management solution.  The company has rolled out the integrated system across a 29-strong commercial fleet, including temperature-controlled vehicles, which handle the delivery of traditional baked goods, ready meals and snacks to over 300 convenience stores.

“Following a period of rapid growth, we recognised the need for more robust and less labour-intensive fleet management processes that would deliver a higher level of efficiency, safety and compliance,” explains Lynne Murphy, Sales & Marketing Manager at Rosie’s Bakes Ltd. “The Inseego and Pocket Box software interact brilliantly together so we can keep on top of all our fleet-related tasks within the business, making the management of our drivers and vehicles much easier and more effective.”

The Inseego telematics system incorporates front-and rear-facing vehicle cameras, sat nav and two-way messaging to provide an effective way of tracking, monitoring and communicating with vehicles and drivers. Rosie’s Bakes is now able to upload routes and drop details to an in-cab device for each shift with the aim of reducing delivery miles, improving service levels, and providing a safer alternative so drivers are not tempted to use their mobile phones.

The fleet and video telematics solution ensures that Rosie’s Bakes has complete peace of mind that its drivers are safe and acting responsibly, especially as many are working alone, from the early hours of the morning across remote locations. Not only does the company have exact location and status information in the event of a collision or breakdown, so the necessary support can be provided, but also access to insight regarding near misses and driver behaviour to gain a detailed understanding of fleet risk.

Meanwhile, the Inseego software has been integrated with Pocket Box Fleet, so live data – such as mileage, utilisation and driving styles – can be shared to further automate and simplify vehicle and driver management processes. All essential vehicle and driver records – plus supporting documentation – are stored electronically on the system, so Rosie’s Bakes can keep on top of key renewal dates and quickly access information whenever and wherever it is needed. The Pocket Box Fleet app also allows drivers to electronically complete vehicle checks and sign a declaration form that they are fit and eligible to drive.

“The Pocket Box software has already proved to be an invaluable tool during a recent HSE inspection, where we were able to quickly share any requested information and show that we had all our driver and vehicle records and documentation in one place, with a complete audit trail. It made the entire procedure stress free and we were subsequently praised for the quality of our improved fleet health and safety processes and systems,” added Lynne.

 

Steve Thomas, Managing Director of Inseego UK Ltd commented: “By bringing together complementary fleet software and hardware, we are providing added value and return on investment to our customers. Companies, such as Rosie’s Bakes, are using these integrated fleet technology solutions to dramatically reduces workload and cut costs, while keeping drivers safe, their business compliant and vehicles on the road.”

 

Jason Laight, Chief Operating Officer at Pocket Box Ltd said: “We have worked closely with the team at Rosie’s Bakes to deliver an advanced fleet management solution that meets the precise needs of their business. This approach is helping us meet growing demand from a diverse range of companies for digitised solutions that maintain compliance, reduce risk and save time and money.”

Logistics, Logistics Tech, News, Transport, Transport Tech

Middlegate Europe Selects Surecam Video Telematics To Protect Fleet and Drivers

Middlegate Europe, the international transport and logistics specialist, is targeting insurance, safety and efficiency improvements with a video telematics solution from SureCam. The company has installed forward-facing dashcams on its UK fleet of over 40 HGVs to capture vital video evidence of driving incidents and gain access to advanced GPS tracking. This will help Middlegate to safeguard drivers, vehicles and other road users, along with the reputation of the business.

 

“We needed a camera solution to effectively dispute liability and challenge 50/50 or false claims by providing complete visibility of what has taken place,” explains Ricky Gatrill, Transport & Operations Manager at Middlegate Europe Ltd. “The SureCam system, however, gives us so much more, meaning we can use it to influence driving behaviour and support the wellbeing of our team on the road.”

 

The forward-facing dashcam captures footage and supporting vehicle data for all collisions, near misses and harsh driving events, enabling Middlegate to better handle insurance claims, investigate complaints and improve driver performance. The driver scoring feature is helping the company to alter behaviour by identifying those drivers that would benefit from engagement or training. Meanwhile, real-time tracking and live view allows Middlegate to check on the welfare of drivers and vehicles.

 

“SureCam has worked closely with us to develop and roll-out a reliable and simple to use camera solution that meets the needs of our transport, health and safety, and customer service teams. They are always on hand to provide support and have proved to be a fantastic technology partner,” adds Gatrill.

 

Joshua Godfrey, National Sales Manager UK at SureCam commented: “We are partner of choice for a growing number of road transport operations, based on our ability to create industry-leading video telematics that improves safety, limits liability, reduces costs, and maximises performance. As a result, companies, such as Middlegate Europe, are using our technology solutions to protect their drivers and businesses, as well as the communities and customers they serve.”

Automotive Tech, Logistics, Logistics Tech, News

Queclink Launches Ai-Powered Dashcam For All-In-One Fleet Telematics

Queclink Wireless Solutions, a global provider of IoT devices and solutions, has launched a highly versatile, smart dashcam to meet the diverse and changing needs of the fleet marketplace in the UK. The CV200 offers AI-driven video functionality and comprehensive telematics, alongside the ability to add a secondary camera and integrate with the vehicle’s communication system, to deliver a flexible and affordable video telematics hardware solution.

“The compact and feature-rich design of the CV200 makes it an ideal camera solution for a wide range of fleet and video telematics requirements,” explains Vernon Bonser, UK Sales Director at Queclink Wireless Solutions. “It is AI-enabled, for those looking for ADAS and DSM functionality, while the optional CAN bus integration offers true telematics functionality. The configurability of the device means the device can be adapted to meet the precise needs of the fleet manager, the driver, and the business.”

The CV200 can be used as a standalone forward-facing device or combined with a secondary driver, rear or load camera for added visibility. The two-part design reduces the size of the main unit which in turn enhances driver safety by reducing any obstruction to the driver’s line of vision through the windscreen. It can also be paired with a smart DMS camera to assess the driver’s state of awareness and send an alert if distractions or drowsiness are identified, while the built-in ADAS functionality can detect tailgating as well as forward and pedestrian collisions.

Video capture can switch between continuous loop and event-based recording when unusual movements are identified by the CV200’s built-in accelerometer, or the panic button is pressed. Footage can be requested for download or playback by the user at any time, or alternatively, scheduled for upload via Wi-Fi when available, thereby reducing data costs. With Android-based technology, the device is also always ready, even when the vehicle is parked up with the engine off, so recording can take place within seconds of motion detection.

CAN bus integration provides information on vehicle status including odometer reading, fuel level, engine speed and temperature, and fault codes to gain greater understanding of performance and usage, bolstering the already robust telematics data. In addition, a door sensor can be used to detect open and close status, making it possible to trigger the recording of loading and unloading or unauthorised access for added security and peace of mind.

“We have used our proven and trusted technology and innovation to develop a LTE CAT6 smart dashcam that leads the way in end-to-end fleet and video telematics, enhancing driver safety while also providing key vehicle and cargo management data. As such, we are working with a growing number of fleet technology specialists, telematics solutions providers (TSPs) and IoT platforms to deliver advanced solutions for the road transport, logistics and fleet sectors,” concludes Bonser.

Logistics, Logistics Tech, News

Global supply chains stabilised in 2023 with 5% annual increase in disruptions

Resilinc, the global leader in supply chain mapping, risk monitoring, and resiliency analytics is sharing exclusive new data revealing the top drivers of supply chain disruptions for 2023. The data compiled by Resilinc’s EventWatchAI, a 24/7 risk monitoring database, reveals that overall disruptions to global supply chains are slowing compared to recent years, with a 5% year-over-year increase.

The top five disruptions for 2023 include:

  • Factory Fires
  • Mergers & Acquisitions
  • Labour Disruptions
  • Business Sale
  • Factory Disruptions

Factory fires maintained their position as the number one disruption for the fifth consecutive year, with 2,848 disruption alerts issued. However, this number is down 21% from the record high in 2022.

Mergers and acquisitions, along with business sales, also made their way into the top five supply chain disruptions for 2023. While the number of alerts issued for mergers and acquisitions declined by 14% compared to 2022, alerts for business sales grew by just over 7%.

Labour disruptions emerged as a new and noteworthy addition to Resilinc’s top five list for 2023. With an 89% year-over-year increase, labour issues played a major role in impacting most industries in the U.S. and globally. From weeks-long UAW strikes affecting 53,700 workers to major layoffs at tech giants Google, PayPal, Meta, and Amazon, labour disruptions such as strikes, shortages, stoppages, and layoffs caused significant disruptions. Rounding out the top five is factory disruptions, which saw a 16% YoY increase.

While the number of disruptions overall is stabilising and even notably decreasing in some historically high-risk areas, other emerging risk areas experienced substantial year-over-year increases. Notably, alerts for bankruptcies saw a significant 190% year-over-year surge, marking the largest growth increase of all risk events tracked by Resilinc. Rising interest rates, stubborn inflation, and accumulated business debt during historically low interest rate periods were attributed to the high number of business bankruptcies.

Other noteworthy trends highlighted in the data include an increase in alerts related to extreme weather (forest fires up 26% and tornadoes up 108%); financial risk (profit warnings jumped 103% while corporate restructuring increased 79%); ESG and compliance risk (FDA/EMA/OSHA action alerts increased 73% and fine-related alerts went up 66%); and cyber attacks (up 34%).

The five most disrupted industries included Life Sciences, Healthcare, General Manufacturing, High Tech, and Automotive, marking the third year in a row that these particular industries have been the most impacted.

Of all the 16,103 EventWatchAI notifications sent, more than half (55%) were impactful enough to trigger the creation of a WarRoom – virtual platforms in the Resilinc dashboard where customers and their suppliers communicate and collaborate to assess and resolve disruptions.

Resilinc’s data is gathered by its 24/7 global event monitoring Artificial Intelligence, EventWatch AI, which collects information and monitors news on 400 different types of disruptions across 104 million sources including traditional news sources, social media platforms, wire services, videos, and government reports. Annually, the AI contextualizes and analyses nearly 5 billion data feeds across 100 languages in 200 countries, making EventWatchAI the industry’s largest, most comprehensive supply chain risk monitoring portfolio.

Logistics, Logistics Tech, News, Transport, Transport Tech

Commercial Fleet Experts Recognise Rising Threat to Drivers

There has been a steep rise in incidents of aggression and harassment towards commercial fleet drivers from both opportunistic thieves and members of the public in the past 12 months. This was the opinion of leading fleet, health and safety, and technology specialists at a recent event organised by SureCam and PeopleSafe to discuss driver safeguarding and lone worker protection.

 

“We are seeing significantly more risk associated with working alone and in isolated areas, with London a particular hotspot for our fleet drivers,” explained Lee Jackson, Group Head of Plant & Transport and Board Director at Association of Fleet Professionals. “Incidents are occurring on a frequent basis, especially during the darker months, as opportunist thieves target vehicles and advanced equipment used by our mobile team. We are constantly looking at ways to deter this threat, undertake risk assessments, and ultimately put in place processes to minimise the dangers to our people.”

However, it is not just the threat from thieves that is on the increase, with growing aggression towards fleet drivers who are simply going about their daily routine.

 

According to Mark Ryder, Chief Commercial Officer of Peoplesafe: “We are experiencing a greater volume of raised alerts to our alarm receiving centre. Post pandemic we have seen a real change in people’s tolerance to other road users, which has resulted in a major increase in road rage. This lack of patience and understanding can lead to verbal and physical harassment for perceived disruption where vehicles are making a delivery or simply manoeuvring.”

 

Philip Read, Head of Safety, Health, Risk & Resilience at G4S added: “While serious incidents within our health and patient transport services, as well as elsewhere in the business, are often sporadic, they are on the rise and can represent a significant threat to our drivers and passengers. The safety of our staff and patients is paramount, and with many of our drivers single-crewed and working autonomously, so are challenge is how we address this issue and provide the level of lone worker protection needed?”

 

The expert panel considered what cultural and organisational shifts were occurring within the fleet sector to foster a safer work environment for lone workers. Measuring risk to identify areas of weakness and the threats that exist was pinpointed as critical when creating an effective mitigation plan. It was clear from the discussions that communication and engagement was a key part of this process to share information and experiences, with back to the floor and ride along sessions, hazard reporting, safety tours and training all mentioned as effective tools.

 

In response to the situation, commercial fleets are also looking at how technology can help safeguard drivers that are working alone, out of hours and in remote locations, said Sam Footer, Director of Partnerships at SureCam.

“Employee safety and wellbeing has come to the fore in recent years – particularly in fleet sectors such as logistics, utilities, highways and construction – and many businesses acknowledge that they need more robust processes to support their mobile teams both in and outside the vehicle. Every organisation has different needs to address, but what is consistent is the demand for an affordable, easy to implement and simple to use technology solution, underpinned by a clear driver protection strategy.”

“There was a consensus that cutting-edge technology, such as dash cameras integrated with personal safety apps, had a major role to play in ensuring fleet drivers received the protection needed. “We need to allow fleet drivers to do their job without risk or being threatened, and by giving them this added support, it will contribute to them feeling less vulnerable and more confident,” concludes Jackson.

Logistics, Logistics Tech, News

All systems glow for Kinaxia Logistics with Ansell Lighting deal

Kinaxia Logistics has agreed a three-year contract to provide UK distribution, warehousing and other services for a global lighting company.

Ansell Lighting designs and manufactures interior and exterior lighting for the commercial, domestic, industrial, retail and architectural markets.

The company has its headquarters in Warrington and operates in more than 20 countries, with showrooms in Belfast, Dublin and Madrid as well as at its HQ.

It offers over 3,300 product lines and has won multiple awards for its energy-efficient luminaires and industry-leading lighting control system, Octo.

Last year, Ansell won a King’s Awards for Enterprise for Innovation for its Panel Pod product.

Its multi-million-pound stockholding is housed at distribution centres in Warrington and Belfast, from where it dispatches more than 400,000 items a month.

Ansell has appointed Kinaxia to distribute products to customers across the UK, and to provide warehousing, contract packing and overseas shipment.

The distribution operation is being led from Kinaxia’s hub in Trafford Park, Greater Manchester.

Kinaxia is a top 15 UK logistics group which has its headquarters in Macclesfield, Cheshire. It employs more than 1,700 staff nationwide with a fleet of over 850 vehicles transporting goods for the retail, leisure, food and drink and manufacturing sectors.

The group also has 2.7 million sq ft of warehouse facilities nationwide, offering contract packing, e-fulfilment, returns management, storage services and a complete distribution service. Group turnover was more than £200m in 2022, the 10th anniversary of the business.

Kinaxia sales director Nicky Woodman said: “Ansell Lighting is a tremendous addition to our growing client base. Our agreement brings a significant volume of new business to our distribution operation as well as to other parts of the group.

“Working with the Ansell team to integrate our IT systems has ensured a seamless transition and the highest possible standard of service.

“Our partnership has extended beyond the contract awarded for the distribution element to providing warehousing, contract packing and European shipments, and we look forward to further developing our relationship with the Ansell team into other areas of its business.”

Ansell’s distribution director Mark Stanley said: “Customer service levels are very important to us, and we wanted to work with a partner who shared our values and would be able to deliver the fast, efficient next-day service that our customers have come to expect, in order to continue to grow our business.

“We have been impressed with Kinaxia’s strong transport network and distribution capabilities, and we are looking forward to working with them as we move towards achieving even higher delivery standards than before.”

Logistics, Logistics Tech, Tech, Technology

Experts’ Whitepaper: The Tech That is Required to Address Bio Pharma Supply Chain Challenges

Worldwide supply chain challenges are still heavily impacting Bio Pharma companies as a result of the fallout from the pandemic and include shortages, delays, and ongoing disruption. Amid the turmoil, what should organisations do?

 

With supply chain issues one of the greatest threats to the Bio Pharma industry, Panasonic Connect Europe has collated the views of leading industry experts on how technology can address these challenges. The results from a Digital Think Tank Roundtable with leading Bio Pharma companies have been captured in a new whitepaper.

Topics tabled included; how supply chain shortages in pharmaceutical production impact supply chain issues related to clinical trials, including the R&D of products, and how risks can be mitigated. Delegates also discussed the importance of sustainability objectives, and whether sustainability influences decision-making processes, and the measures organisations have implemented.

Ten key takeaways summarised in the whitepaper include:

 

Why improving collaboration is long overdue and how there needs to be more cross-industry pollination of ideas around utilising technology. Why creating skills velocity and digital training to adapt to the new technology landscape is a challenge and how the industry should adapt and reshape processes based on new technologies.

 

The vital role that data and predictive analytics play to better understand raw material requirements. How IT solutions help organisations to aggregate disparate information, providing the dynamic real-time visibility they need to power their end-to-end supply chains.

 

How Bio Pharma companies must understand the level of risk associated with distribution, with all participants agreeing that focusing on cost reduction and lowering inventory levels is risky for large-scale health challenges like the pandemic. Going forward, companies must make decisions around inventory by determining the level of risk associated with key products.

 

The conversation homed in on how organisations must ensure that the entire supply chain is involved in the end-to-end process right up until the drug reaches the patient, with everyone understanding their respective roles.

Other topics discussed included coping with shorter timescales for clinical trials, agreeing alternative supply sources, and defining a clear manufacturing strategy.

 

Edin Osmanovic, Head of Supply Chain Solutions at Panasonic Connect Europe, said: “It’s an increasingly volatile and complex world for Bio Pharma companies who, after the turmoil of the pandemic, must now reimagine their supply chains to ensure business continuity and support expansion. New technologies such as AI and digital transformation, as well as a new hybrid environment, are paving the way for more flexibility and collaboration across the industry. But it is also difficult to know where to start or what types of technology to leverage. This is where an experienced technology provider, like Panasonic Connect, who really understands the industry and the issues, can help. Likewise, we find these types of discussions also inform our knowledge and they are a vital part of our ongoing strategy.”

 

One point raised was the importance of cost-to-benefit trial calculations and, although World Health Organisation data indicates that the number of clinical trials in progress has started to decrease in line with pre-pandemic levels, this could very easily switch course again, which is where such calculations are critical.

The conversation concluded by talking about cooling in the supply chain, which remains a big challenge for the industry. As a global manufacturer, Panasonic has created a number of innovative products and solutions as part of its “VIXELL” brand, to help address renewable energy and sustainability. One such solution is a reusable cooling box for the rollout of temperature sensitive products, such as vaccines. The box is not only recyclable, but reduces the use of dry ice, a hazardous material that requires special safety measures. Instead of simply selling cooled boxes, Panasonic has introduced an international deposit system that incentivises pharmaceutical manufacturers to ensure boxes are returned for subsequent use.

For more information about the Panasonic whitepaper “Supply Chain Shortages in Bio Pharma – The Role of Technology” click here. For more information on Panasonic Connect Europe’s range of vacuum-insulated VIXELL cooled transportation boxes, click here: https://eu.connect.panasonic.com/gb/en/vixell-new-temperature-sensitive-transportation-boxes

 

About the Panasonic Group

Founded in 1918, and today a global leader in developing innovative technologies and solutions for wide-ranging applications in the consumer electronics, housing, automotive, industry, communications, and energy sectors worldwide, the Panasonic Group switched to an operating company system on April 1, 2022 with Panasonic Holdings Corporation serving as a holding company and eight companies positioned under its umbrella. The Group reported consolidated net sales of 8,378.9 billion yen (ca. 59.4 billion Euro) for the year ended March 31, 2023. To learn more about the Panasonic Group, please visit: https://holdings.panasonic/global/

 

Awards, Logistics, Logistics Tech, News, Telematics

Visiontrack Wins Gold Stevie® Award At 2023 International Business Awards® For Transforming Road Safety In The Transportation Sector

VisionTrack, the global provider of AI video telematics and connected fleet data, has scooped a Gold Stevie® Award in the Transportation category at the International Business Awards®. The company has been recognised for transforming road safety following the launch earlier this year of AI post-analysis software, NARA.

NARA represents a huge step forward for AI video telematics as it uses ground-breaking computer vision models with sensor fusion to assess footage. The AI-powered post-analysis tool is changing how collisions, near misses and driving events are reviewed and monitored by automatically analysing vehicle camera footage, without the need for human involvement. It is part of VisionTrack’s commitment to developing sophisticated AI solutions that target fleet risk, road safety and insurance improvements.

Using NARA, fleets can make best use of video telematics insight to better protect road users and help prevent collisions. Advanced object recognition takes advantage of deep learning algorithms to identify vehicles, cyclists, pedestrians and road signs/traffic lights, taking seconds to distinguish between collisions, near misses, and false positives. The software also includes Occupant Safety Rating that uses a range of parameters to calculate the probability of injury and immediately identify if a driver needs assistance.

Discussing the VisionTrack entry, one judge commented: “NARA is an innovative approach to leveraging AI and machine learning in the transportation sector. The software addresses critical challenges in fleet safety and operational efficiency, demonstrating transformative potential in road safety, driver protection, risk mitigation, and claim management. The solution provides tangible value to its users and has significant potential for wide-scale adoption in the transportation industry, making it an impactful contribution to road safety and fleet management.”

 

Simon Marsh, CEO of VisionTrack said: “Our cloud-based NARA software is a true game changer in the world of video telematics as it is helping fleets to save time, costs and most importantly lives, by providing proactive risk intervention and accurate incident validation. This latest international award recognises our success in developing AI innovation and underlines our position at the forefront of the video telematics sector.”

 

The International Business Awards (IBA) are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2023 IBAs received entries from organisations in 61 nations and territories. Winners will be celebrated during a gala banquet at the Cavalieri Waldorf Astoria Hotel, in Rome, Italy on Friday, 13 October.

Logistics, Logistics Tech, News

P.N. Daly Expands Fleet Telematics Solution With AI Dashcams To Prevent Collisions And Improve Road Safety

P.N. Daly Ltd, the leakage detection, water efficiency and new utilities network specialist, has enhanced its fleet telematics solution from Inseego, with the adoption of an advanced AI dashcam. The company will roll-out the forward-and driver-facing device across 250 vans to support its road safety and risk reduction strategy.

 

“We are evolving our existing fleet tracking and driver engagement solution to keep us at the forefront of road safety and target continuous improvement in our fleet and driver performance,” explains Nik Darby, Contract Manager at P.N.Daly Ltd. “We selected the AI dashcams to help prevent collisions by alerting the driver in real-time to high-risk or dangerous driving. When an incident does occur, we will still be able to use video to identify the root cause and gain added context, but our primary aim is to stop them happening in the first place.”

 

The AI dashcams use machine vision and artificial intelligence (MV and AI) to detect and help drivers self-correct dangerous or distracted behaviour. The forward-facing camera captures high quality footage of the road ahead, while the driver-facing lens provides a greater understanding of risk and distraction within the vehicle such as using a mobile device, eating and drinking, and eyes off the road.

 

P.N. Daly’s drivers will be alerted to any high-risk actions when behind the wheel, while head office and local managers will have access to footage and data of collisions, near misses and other driving events. As a result, the AI dashcams will work alongside the company’s fleet telematics solution to support multiple road safety initiatives including third-party driver training, internal health and safety coaching, and regular driver debriefs.

 

“The AI dashcams will have a big role to play in encouraging responsible driving, addressing recurring issues, and enabling effective incident investigation. There was some initial scepticism amongst our drivers, but the feedback since then has been positive and there is now a general understanding that the cameras will help protect them, other road users and ultimately reduce the risk of collisions,” adds Darby.

 

Steve Thomas, Managing Director of Inseego UK Ltd commented: “Our AI dashcams help prevent collisions before they occur, so we are seeing strong demand from companies already using our fleet telematics. The two technologies are hugely complementary and provide an effective way of achieving road safety, duty of care, brand protection and insurance cost improvements.”

 

Logistics Tech, London, News

Urgent Services Uses Inseego Video Telematics Solution To Achieve Safety And Delivery Benefits

Urgent Services, a London-based provider of same-day delivery and courier services, is using a connected multi-camera system from Inseego to improve road safety, reduce operational costs and better protect its reputation. The video telematics solution – fitted on a fleet of new vans that handle critical deliveries across London and Nationwide – has provided added visibility and support to both drivers and office-based managers.

The connected multi-camera system incorporates forward, rear, side and load cameras for a 360-view of the vehicle and cargo space, as well as and in-cab monitor that allows the driver to view all blind spots. This useful driving aid provides a view of nearby vulnerable road users (VRUs) and greater understanding of surroundings during low-speed manoeuvrers. Video is displayed based on specific actions, so the rear camera is shown on screen during when reversing, while the use of the indicators triggers live footage from the appropriate side camera to support any left-and right-hand turns.

Meanwhile, the video telematics solution has been used to determine the exact circumstances of a vehicle collision, helping Urgent Services to defend liability and challenge any 50/50 claims by having access to irrefutable video evidence and supporting data. There have been three incidents where third parties have knocked off a wing mirror when driving past a Urgent Services vehicle, which has been captured by the side camera and allowed the company to prove exactly what has happened.

There have also been multiple occasions where Urgent Services has used historical video to resolve customer disputes, with the multi-camera system configured to continue recording after the ignition has been switched to validate proof of delivery. Where recipients have claimed non-delivery, the company has used footage from the customer location showing the driver unloading and delivering the package. In addition, the load-facing camera has proven useful for monitoring how drivers are handling and securing cargo, especially when items are of high value or fragile.

In April 2021, Urgent Services undertook a journey to Ukraine to deliver a shipment of humanitarian aid. The multi-camera system was used to track the location and progress of the vehicle through cloud-based software, while live video from the cameras provided added peace of mind and confirmed driver welfare.

Derwent Jaconelli, Managing Director at Urgent Services Limited commented: “We have an excellent standing in the marketplace and the Inseego multi-camera system is helping to maintain this positive reputation and ensure we are operating safely and responsibly. There were some initial concerns amongst our drivers, but within a matter of weeks, we were able to use video footage to thwart several dishonest claims for non delivery claims, so this was quickly overcome.”

Steve Thomas, Managing Director of Inseego UK Ltd said: “We are seeing a growing number of fleet operators turn to video telematics as an effective way of safeguarding drivers, keeping other road users safe and protecting their business. Our comprehensive range of connected dashcams and multi-camera systems means we can create tailored solutions that meet the precise needs of our customers.”