Tag Archives: Industry Press Releases

Relaunch of Rock-Tite capitalises on key landscaping trend

Liverpool based Palace Chemicals has relaunched a landscaping favourite – the new improved Rock-Tite 3-part system.    

The Rock-Tite Exterior Porcelain and Stone System comprises a primer, a mortar and a choice of brush-in or flow grout. The mortar is available either as a pre-blend or a concentrate that requires the addition of sand, as the user prefers.  

Designed specifically for use by landscapers and garden designers, as well as tile fixers and keen DIY’ers, the three-step system capitalises on a key garden trend to extend an internal tiled space to an exterior terrace or patio area.  

The seamless design effect is part of a long-term lifestyle trend to enhance living areas by making better use of external space effectively bringing the inside out.  

Traditionally, such external areas might be covered with outdated concrete pavers or timber decking, which can look tired quite quickly. However, the latest generation of 20mm porcelain and stone tiles brings a number of advantages. 

The key benefit is that they allow a smooth transition from internal to external space, which is totally in accordance with the leading fashion trend of the moment and helps to open up additional living space either in the home or in higher traffic commercial spaces.  

Most porcelain tiles are also moisture, rot, frost and UV resistant, are easier to clean and offer good slip resistance, provided they are kept clean.  

The first component of the system is the Rock-Tite Porcelain Primer, which is supplied in three 5kg bags, complete with a 15kg mixing bucket. This is a fibre-reinforced, polymer- modified, cement-based primer, designed to improve adhesion when used with porcelain, stone and other low absorption types of paving.  

Secondly there is high strength fibre-reinforced Rock-Tite Mortar. There are two mortars available – either a pre-blend 20kg version, that very easily just mixes with water or a more traditional version, which is supplied in a 15kg bag that mixes in a 1:6 ratio with sharp sand to create the ideal bedding mortar for all external patio projects.  

Finally, the system includes a choice of a 15kg cement-free brush-in grout/jointing compound or a flow grout, the latter being preferable for areas which will be subject to early and sustained traffic. The grouts come in three 5kg bags supplied in a 15kg bucket. Each one is available in a choice of three different colours.  

Steve Ball, Commercial Director, said: “The Rock-Tite System has been made very straightforward to use – in fact it’s as easy as 1, 2, 3.  

“It allows home designers to come up with a durable and effective solution for working with the new generation of 20mm porcelain and stone tiles, so that they can complete projects which accord with current fashions and are entirely on-trend.”  

Rock-Tite from Palace Chemicals is supported by a range of promotional material, including a new brochure and a video, easily explaining all the benefits of the system and its ease of use – details of which can be found at www.palacechemicals.co.uk 

Qlik Debuts Qlik Sense Business, Latest Cloud Analytics Offering from its 3rd Generation BI Platform

Qlik has announced Qlik Sense® Business, the latest offering supporting its cloud-first, SaaS strategy. Qlik Sense Business is a new version of Qlik Sense that provides a simple and fast path for customers of any size to access the world-class analytics of Qlik’s patented Associative Indexing technology. The new product is the first and only pure SaaS offering that brings the power of the 3rd generation of data and analytics to small business and groups, accelerating their journey to modern analytics more quickly and with greater ROI than any other offering in the market.

“Qlik is driving the third generation of business intelligence software with our cloud-first, enterprise SaaS analytics platform,” said Mike Potter, Qlik CTO.

“Qlik Sense Business extends the opportunity to lead with data to any organisation that wants to get started quickly with enterprise-grade analytics. With the core benefits of Qlik Sense and our cloud-native architecture, Qlik Sense Business helps any organisation rapidly improve data literacy and data-driven decision making with a built-in upgrade path that grows their analytics alongside their business.”

Qlik Sense Business leverages the latest technology to provide a richer analytical experience than the prior Qlik Sense Cloud Business offering, the solution this new offering replaces. For existing customers, migrating from Qlik Sense Cloud Business to Qlik Sense Business gives them the same outstanding speed, performance and availability as Qlik Sense, with a clear path to easily upgrade and continue their analytics journey with Qlik in the cloud. It will also be offered as a 30-day trial for all potential Qlik customers to evaluate the power of Qlik analytics. Some of the many benefits of Qlik Sense Business include:

• Qlik’s Associative Engine, self-service app creation, visual data preparation, interactive dashboards, and smart search,
• Automated AI-generated insight suggestions,
• Direct connectivity to over 40+ data sources,
• A personal space, where individual users can create and share their own content,
• Five shared spaces, where users can co-develop and control access to apps,
• The same redesigned hub as Qlik Sense Enterprise that enables easy content management and sharing for end users, and
• A new management console and MyQlik portal for self-service management and administration.

“Organisations of all sizes are increasingly considering vendor-managed, cloud-based services for BI and analytics, but many also want options for hybrid- and multi-cloud deployment,” said Doug Henschen, vice president and principal analyst at Constellation Research.

“Constellation Research added Qlik to its Q3 2019 Shortlist™ for Cloud-Based Business Intelligence and Analytics Platforms on the strength of advances in both its SaaS offerings and underlying software support for the preferred cloud standards of Linux and Kubernetes.”

Qlik Sense September 2019: Natural Language and Deeper Data Connectors Further Democratise Data

The company also delivered updates to its core platform with the release of Qlik Sense September 2019, building on Qlik’s continuous delivery of innovation for the 3rd generation of data and analytics. Included in Qlik Sense September 2019 is a new NLP (natural language processing) capability in the Qlik Cognitive Engine that supports natural language search and interaction in Qlik Sense. As users engage with Insight Advisor, they are now able to enter search criteria using full natural language. The Qlik Cognitive Engine parses the search string to understand the user’s intent and provide the right data and insights based on search criteria. Qlik Sense September 2019 also delivered updated connectors for Salesforce and Snowflake to expand users’ access to key data sources. Both are now available on all Qlik Sense editions and deployment options, including Qlik Sense Business, Qlik Sense Enterprise on Cloud Services and Qlik Sense Enterprise on Kubernetes.

Qlik’s approach to democratising data and providing flexible cloud-first and multi-cloud options for all customers is more important than ever, given the key trends that customers are looking to address through analytics: leveraging data in the cloud, managing all data (not just big data), benefiting from a single view into all their data, and leveraging augmented intelligence to the edges of the organisation.

SureCloud Launches SMCR Solution

SureCloud, a supplier of cloud-based Integrated Risk Management (IRM) applications and cybersecurity services, has today announced the launch of its SMCR solution, which helps FCA regulated organisations to understand, manage and document their compliance obligations with the Senior Managers & Certification Regime (SMCR) framework.

The SMCR, which aims to increase the personal accountability of senior people in the financial services industry, has been in place since 2016. It is due to be extended in December 2019 to cover all FCA Solo-Regulated firms – an additional 50,000 businesses. These firms will need to quickly assess their governance and compliance management facilities and determine how these would need to adapt to address the requirements set out under the SMCR framework.

The framework currently covers 350 of the largest, most complex, or riskiest FCA regulated firms such as banks, building societies, credit unions, investment firms and UK branches of foreign banks. While the regime aims to increase the accountability of senior managers and certified practitioners, it requires all personnel in applicable organisations to undergo some training which will need to be recorded and evidenced.

Alex Brown, Director of Product at SureCloud said:

“Whether already obliged to comply with SMCR or covered for the first time, the processes for complying with SMCR is time consuming, and can be made even more so if it is approached haphazardly. It is crucial that the regime is tackled with a clean, organised framework that demonstrates awareness of risk and careful compliance by senior managers.”

He continued,

“To combat these challenges, we are pleased to announce the general availability of our SMCR solution, which will help FCA regulated firms to easily embed best practice, processes, and workflows into their wider Governance frameworks and HR processes.”

SureCloud’s SMCR software allows users to:

  • Quickly assess how SMCR will apply to each part of the organization
  • View recommended Roles, Functions and Prescribed Responsibilities applicable to your organisation
  • Embed the processes of assessment, certification, and authorisation into your existing workflow
  • Roll-out and clearly demonstrate individual employee attestation against each and every conduct rule, including custom rules for each organisation
  • Record reasonable steps and decisions against operational risks, controls, incidents, audits etc, from any of SureCloud’s supporting Integrated Risk Management (IRM) solutions.

New partnership with AVM results in unique offering to digital signage market

Leading digital signage innovator NowSignage and audio visual distributor Audio Visual Material have joined forces to deliver a unique proposition to integrators targeting the corporate market.

The NowSignage software is a multi-screen CMS that enables users to upload, schedule and manage content across their screens at the click of a button. It has been extensively tested with Vestel and Philips Android System on Chip systems, meaning AVM can offer an holistic, turn-key signage solution that will work seamlessly “out of the box”.

NowSignage continues to disrupt and innovate within the CMS market. One recent example of this is their world-first full integration with Microsoft BI which for the very first time allows users to display their Microsoft Power BI reports on their screens, safe in the knowledge that they are private and secure.

Nick Johnson, NowSignage’s CEO states that he was looking for a focused, value-add distribution partner with a strong reputation in the AV sector.

“AVM has close and fast-growing relationships with existing NowSignage hardware partners Vestel and Philips and offer exciting prospects for a future CMS partnership with their LED vendor digiLED. This compatibility made AVM a clear and obvious choice for us when selecting a distribution partner. Their experience in the CMS sector and track-record of delivering digital media solutions into the AV channel will undoubtedly prove invaluable as our relationship develops.”

Mark Nisbet, MD of AVM explains,

“by choosing to work with NowSignage we can deliver two key advantages to our customers; firstly, we have a partner whose product has been perfectly optimised to operate with existing display brands we work with. Secondly, it gives us a unique offering to take to market.”

To mark the launch of this new partnership the respective businesses have organised two Technology Showcases in association with Vestel. Integrators and resellers in the AV market will be able to come along and discover all the latest hardware and software innovations from these leading providers. Places at the free events can be booked here: http://bit.ly/2odXwns

Alfresco launches new Platform as a Service (PaaS) to provide customers with more cloud deployment choice

Alfresco Software, a commercial, open source software company, today announced it plans to significantly broaden cloud deployment choice with the introduction of Alfresco Cloud, which brings the Alfresco Digital Business Platform to enterprises in an easy to consume fully managed environment. Alfresco Cloud comprises:

– A number of on-demand services including Content as a Service, Process as a Service, Governance as a Service, and AI as a Service
– A content app for organisations to use immediately with minimal configuration for enterprise content management consumed as a service
– A cloud-based, development platform enabling organisations to build and run their process and content intensive apps in a fully managed and hosted environment.

These cloud services enable enterprises to build process and content intensive apps without the cost and complexity of deploying, managing, and updating the platform themselves. It is a combination of infrastructure, operational capabilities, security monitoring and governance, and the industry leading enterprise content and business process management solutions.

Alfresco Cloud will allow enterprises to focus on delivering true business value, while leaving the upgrade, maintenance, and performance tuning to Alfresco – resulting in faster time to value and reduced costs when compared to running their infrastructure on premises.

Bernadette Nixon, Chief Executive Officer, Alfresco said:

“We wanted to bring the power of the Digital Business Platform to enterprises that want to simplify the development and deployment of their own apps. In a nutshell, we removed the IT infrastructure headache. With our managed PaaS, enterprises can access the full power of the Alfresco Digital Business Platform, gain total independence from the underlying infrastructure, and run their apps anywhere.”

Alfresco’s Digital Business Platform as a Service, which is hosted in Amazon Web Services, is extremely reliable with a high-availability architecture that is fully redundant and brings forward state-of-the-art security features. It provides all the capabilities of the Alfresco Digital Business Platform via the Cloud, provides customers access to the latest innovations, and always offers the latest version of the platform comprising all updates, patches and third-party services.

Nixon added:

“Our customers want to focus on delivering exceptional digital experiences for their customers and employees. In the end, it is all about delivering business value as quickly and efficiently as possible and our managed PaaS delivers on that promise.”

Alfresco PaaS is initially available in preview mode with general availability in early 2020. To learn more, visit https://wwwtest.alfresco.com/alfresco-cloud

Wrike Launches Next Generation of Work Management Tools

Wrike this week unveiled Wrike Analyse, Wrike for Professional Services and Wrike for Professional Services Performance designed to address the growing demand for end-to-end work management solutions that measure the impact of effort and cater to specific use cases.

“Organisations are drowning in an ever increasing amount of digital work, and need new ways to gain visibility into their operations, focus on the most important work, and increase their business velocity,” said Wrike Founder and CEO Andrew Filev.

“Wrike Analyse now makes it possible to connect projects and workflows to business KPIs, so leadership and individual contributors alike can derive insights in real-time and allocate resources to activities with the highest ROI. These new capabilities fuel the next generation of work management solutions that we are launching for high performance marketing and professional services organisations, enabling them to drive more growth for their businesses.”

Today’s announcements include:

  • Wrike Analyse is an advanced analytics and reporting add-on that improves visibility into and management of portfolios, projects, and unique business KPIs. The tool is both powerful and easy-to-use for business users. It comes with pre-built dashboard templates, including project portfolio and project status overviews for quick report creation, as well as a wide-range of widgets, filters, and options to enable organisations to visualise data in the way that works best for individual use cases. Once created, custom dashboards and reports can be easily shared with internal and external stakeholders.
  • Wrike for Professional Services helps organisations increase on-time project delivery, profit margin, and client satisfaction by providing visibility into all stages of a project life cycle, empowering them to optimise resource utilisation and automate repeatable processes. This solution enables organisations to meet increasing demands, while simultaneously scaling the business.

This announcement underscores the company’s commitment to developing a platform and a suite of tools that help organisations work more effectively, become more agile, and not only achieve desired outcomes, but analyse efforts against results to calculate return on initiatives in real-time.

“We’ve spent more than a decade building the most versatile collaborative work management platform available and today’s announcements not only illustrate that versatility but also mark a big step forward in the depth and variety of use cases that the Wrike platform supports,” added Filev.

Wrike for Professional Services is available today. Wrike Analyze will be available for Business, Enterprise, Wrike for Marketers, and Wrike for Professional Services customers as an add-on feature in Q4 2019. Wrike for Professional Services Performance will also be available in Q4 2019.

Software AG improves partner management and operational efficiency with launch of cloud-based webMethods.io B2B

Software AG (Frankfurt MDAX: SOW) today unveiled webMethods.io B2B, the latest addition to the company’s industry-leading B2B Integration portfolio.

webMethods.io B2B enables users to swiftly on-board partners and exchange documents using traditional EDI or newer API-based standards. Users can now ensure the timely and accurate transaction of daily, crucial business documents while streamlining their supply chain, accelerating order-to-cash and increasing customer satisfaction.

The new product provides a powerful suite of capabilities, including over 14,000 out-of-the-box EDI document types and highly flexible partner management capabilities. Released as part of webMethods.io, a multi-cloud iPaaS offering, webMethods.io B2B eliminates the need for users to perform upgrades, maintenance or fixes and helps them improve their organisation’s efficiency, speed, security and flexibility.

More than 1,700 global businesses, including 7-Eleven, Staples, Commerzbank, Tory Burch and Tractor Supply currently use Software AG’s on-premises B2B platform, webMethods Trading Networks, to enhance their operational efficiency and successfully manage their customer and third party relationships.

“webMethods.io B2B provides a rich, next-generation environment for B2B Integration and trading partner management,” said Dr. Stefan Sigg, chief product officer at Software AG. “With this release, our users are able to accelerate their speed-to-market by swiftly and accurately meeting service-level-agreements for all customers and third-party partners.”

The new cloud-based webMethods.io B2B delivers:

  • Increased productivity with a clear, easy-to-navigate and intuitive user interface.
  • Fast onboarding, enabling line-of-business personnel to quickly setup new partners.
  • Simplified ongoing trading partner management with self-service capabilities.
  • API-based B2B transactions to complement traditional EDI standards.
  • 14,000-plus document types supported through standard industry protocols.
  • Centralised control and monitoring for all partner activities, communications and transactions.
  • Hybrid connectivity and service orchestration through webMethods.io Integration.
  • Ability to reduce and control B2B costs through a pay-as-you-grow model.

For more information on webMethods.io B2B, see www.webMethods.io/B2B.

LogMeIn Unveils New GoToMeeting as Next Step in UCC Strategy

LogMeIn, Inc. (Nasdaq:LOGM) today announced the next major launch for its GoTo portfolio of Unified Communications and Collaboration (UCC) products with a completely new experience for GoToMeeting. The new GoToMeeting focuses on delivering a simple, intuitive end-user experience, while giving IT even more control over deployment, management, and security. The product includes a video-first meeting experience, industry-leading audio quality, a new meeting hub, powerful meeting diagnostics, and additional AI-powered transcription capabilities. These updates help to streamline collaboration with a faster, more modern look and feel that’s consistent across web browsers as well as desktop and mobile applications.

LogMeIn took a customer-first approach with the new GoToMeeting, listening to feedback from thousands of collaboration users to develop the product.

LogMeIn’s GoTo portfolio delivers an intuitive experience for end-users while supporting the needs of IT leaders. According to recent research from Ovum, seven out of ten IT leaders are looking to invest in new collaboration technologies in 2020. The new GoToMeeting was built with IT leaders in mind to support a modern workforce working how, where, and when they want.

“The very nature of work is changing, and we wanted to create a new GoToMeeting that is simple, fast and intuitive for users, while also giving IT a collaboration platform that sets them up for the future. Today we are releasing the video conferencing experience of tomorrow to revolutionize the way people collaborate with the most modern solution available,” said Mark Strassman Senior Vice President and General Manager of Unified Communications and Collaboration at LogMeIn.

“Through thousands of conversations and feedback from our customers, we reimagined the new GoToMeeting to deliver a delightful end-user experience, while also providing the security and reliability IT expects from a trusted communications and collaboration provider. We are excited to launch this new experience today to further drive GoTo’s leadership in the video meetings space.”

In this new release, GoToMeeting has launched a series of updates to improve the ease of the collaboration platform for IT and users before, during and after the meeting:

Pre-Meeting Experience:

  • The Hub: Streamline your workday with a single workspace for your meetings, complete with meeting information, diagnostics, the ability to chat, start and schedule meetings.
  • Scheduling: It’s easier than ever to choose between one-time or any-time meetings. Hosts can now create multiple personal meeting rooms with custom branding for teams to jump in and collaborate instantly at any time. GoToMeeting has also updated its popular calendar plugins and integrations with Office 365 and Outlook, GSuite Calendar, Salesforce, and more and continues to support integrations with tools like Slack and Zoho.
  • Faster Join Time: Starting a session with the new GoToMeeting is 65 percent faster than before. Attendees also have the ability to choose between a download-free web meeting or joining via the new GoToMeeting desktop or mobile apps. All users will see a preview as to what they’ll look like before joining the meeting to turn video on from the start.

In-Meeting Experience:

  • A New User Experience: A completely reimagined video-first design makes video meetings easier than ever. Important controls, such as leaving the meeting and the ability to see exactly what you are sharing, are now front and center. Meeting hosts have the ability to choose multiple camera views, along with new controls, including screenshot and zoom in or out to focus on a particular area of the screen being shared.
  • Unparalleled Audio: Connectivity and processing enhancements to provide a crystal clear, life-like and reliable audio experience in the office, at home, or on the go even in extreme low-bandwidth situations.
  • Real-Time Note Taking: Coming soon – Within the GoToMeeting session, organizers will be able to take real-time notes. Upon recording a session, organizers can launch the Note taking feature where notes will be time-stamped and available for review and editing.
  • Using proprietary GoToMeeting technology, the system will auto-generate, AI-based action items recommendations alongside the notes an organizer creates. Notes will be saved and can be shared after the meeting or pushed via integration to the customer’s preferred systems.
  • The Same Experience Across Devices: The GoToRoom, GoToMeeting mobile and GoToMeeting web browser experiences have also been updated to reflect the new look and feel for a consistent workflow and feature set regardless of how a user joins a meeting.

Post Meeting Experience:

  • AI-Powered Transcription: Unlimited cloud recording means you never miss a moment. Meeting transcripts make content digestible in minutes – allowing hosts and attendees to spend less time note taking and more time participating in the meeting.
  • Video to Slides: Automatically capture presentation slides during meetings and share in a downloadable PDF.
  • Easy to Share Content: View, download and share transcripts, video, and notes with meeting attendees.

IT Power and Control:

  • Meeting Diagnostics Report: IT administrators can view meeting diagnostics to monitor audio and video quality, and identify and troubleshoot root causes for meeting quality issues.
  • GoToRoom: We’ve partnered with Poly and Dolby to deliver turnkey video room solutions that install in minutes. Meetings start with just one-click, from both the in-room screen as well as from the mobile app with the same new GoToMeeting experience.
  • InRoom Link: Join GoToMeeting sessions with your existing SIP and H.323 video room systems (such as Cisco and Poly).
  • Security and Reliability: GoToMeeting continues to be the trusted collaboration platform, with standards-based cryptography, SOC 2 and SOC 3 compliance, high-availability cloud-hosted service infrastructure, and administration and user-based roles and controls to maximize confidentiality, integrity and availability.

“With this new release of its UCC offering, LogMeIn has focused on items that matter to end-users – ease of use, faster join times, consistency across devices and platforms, and more,” said Ira M. Weinstein, founder and managing partner at Recon Research.

“This is not a coat of paint on a legacy product. This is a new solution architected from the ground up to add value before, during, and after the meeting experience. In short – this is a big deal.”

The launch of the new GoToMeeting is just one of many announcements from the GoTo suite of UCC products. In recent months, the company has also announced that products from the GoTo portfolio have been named aLeader in the 2019 Gartner Magic Quadrant for Meeting Solutions as well as a Challenger in the 2019 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide.

GoTo has also expanded GoToConnect and GoToRoom general availability internationally bringing the full GoTo suite to the UK, Ireland and Germany. Additionally, GoTo has made recent significant updates to its GoToRoomand mobile experiences with features like Room Launcher to start meetings in GoToRoom enabled rooms from the GoToMeeting mobile app along with Commuter Mode for a simplified experience on-the-go. Later this year, GoTo plans to continue international expansion in Australia.

For more information on the full GoTo portfolio, please visit: www.goto.com

Park Place Technologies awarded sole supplier status by the Scottish Government

Park Place Technologies, a leading global provider of data centre hardware maintenance, has been awarded status as the sole supplier on Scotland’s Server and Infrastructure Maintenance Framework.

The framework is administered by the Scottish Government and provides services to Scotland’s public sector. The deal is believed to be worth around £5m over a 2-year period with an option to extend for a further two years, and had 5 other companies alongside Park Place Technologies in the running.

The framework is live and will support local government, education, national government and other public bodies while offering core IT support and infrastructure services. These services to be procured on the framework can include but not limited to; server hardware maintenance, identification of hardware failure, warranty management, and the installation of replacement hardware and components.

Commenting on the news Chris Adams, CEO, Park Place Technologies, said;

“We are deeply honoured to be awarded sole supplier status. It’s a role we are looking forward to immensely as it will give us the opportunity to improve public sector experiences in the region and support some of the most nimble and forward-thinking organisations Scotland has to offer.”

By awarding the contract to Park Place Technologies, public sector organisations are likely to receive multiple benefits including 24/7 availability to a dedicated team of specialist technology experts. All services will be delivered from a local Scottish office, based in Glasgow, which will provide local knowledge and insight, as well as helping to reduce costs by having all the necessary expertise close by. Local support teams will also have access to Park Place Technologies multinational services too.

“The point of this framework is that Scottish public sector bodies no longer need to worry about procurement when it comes to server and IT maintenance. Park Place Technologies was appointed following a comprehensive tender exercise, under EU public procurement regulations, which means quality and consistency is assured – something businesses of any size should feel good about”, said Adams

More information on the Server Maintenance framework can be found on the Scottish Procurement’s website.

For further information on Park Place Technologies, please visit https://www.parkplacetechnologies.com/

Ajax Amsterdam enhances online experience for football fans with Mitek

Mitek (NASDAQ: MITK, www.miteksystems.com) has today announced that Ajax Amsterdam, one of Europe’s premier football clubs, will be using Mitek’s Mobile Verify® with Face Comparison solution to improve online experience and bolster security for fans.

Putting fan enjoyment and safety at the heart of everything they do, Ajax is committed to verifying the identities of ticket buyers. The hurdles, complying with GDPR while maintaining paper copies of fans’ ID documents, was becoming an unachievable task.

The club recognised the need to optimise its online process, ensure compliance, and greatly improve the online experience of its fans. Realising the role that identity verification technology could play in a digital process, Ajax selected Mitek’s Mobile Verify® solution.

Mobile Verify® combines a best-in-class image capture experience with leading document authentication technology to validate that the ID document presented in a digital transaction is genuine and unaltered. Once the ID document has been validated, Mobile Verify uses sophisticated face comparison algorithms to automatically compare the portrait extracted from the ID document with a selfie – thus proving that the person submitting the ID document is its rightful owner. Digital identity verification also hugely improves customer experience. Ajax has been able to digitise the customer journey and thereby make stadium entrance on match days, among other processes, easier and quicker. It will also help protect customer’s ID documents in light of GDPR. Naturally, this technology helps Mitek’s clients to remain compliant with privacy legislation.

“Our fans are the lifeblood of the Club. To improve our fans’ online experience and security in ticket sales, we knew the next stage was to deploy identity verification technology,” said Susan Lenderink CFO at Ajax Amsterdam.

“We know that our online process will be improved through digital ID verification, transforming our fans’ experience and keeping them on-side even outside the 90 minutes of play.”

Rene Hendrikse, EMEA MD at Mitek, added:

“Football fans nowadays want the best online experience, and Ajax’s investment in the latest technology is making this a reality.”

“We are proud to work alongside Ajax, a club so in tune with its fans, to help improve their online experience. With an identity verification process where AI is doing the heavy lifting, Ajax’s fans can get a consumer-friendly online experience. With an industry-leading focus on fan experience, we look forward to continuing our work with this innovative and historic club.”