Category Archives: Case Studies and Partnerships

Case Studies and Partnerships, News

Alfreton Town FC kicks off streaming success with Purpose Media

Vanarama National League North side, Alfreton Town, aren’t letting lockdown and this year’s social distancing restrictions stop fans from getting in on the action.

Whilst Premier League and Championship clubs have still been able to maintain huge revenues from TV coverage this year, lockdown has meant smaller clubs have struggled to keep connected with their fans, and make money through ticket sales.

Some clubs have been using technology to help fans access games, and Derbyshire club Alfreton Town has worked with local full service marketing agency Purpose Media, to develop a custom live stream channel ATFCTV so fans can watch games from the comfort of home.

The first stream was launched on November 3rd where fans watched their club draw against top of the league AFC Fylde. Over 100 supporters watched the game streamed live, supported by expert commentary.

Live streaming gives the club an opportunity to generate income through subscriptions and sponsorship, and can potentially offer a lifeline to smaller teams throughout the 20/21 season.

Purpose Media is delighted to be able to help football clubs embrace digital to overcome covid challenges this year. Its technical director Tim Lenton said: “We’ve worked successfully with clubs like Derby County and Leyton Orient to set up live feeds and streaming over their websites so fans can still watch games live. We saw no reason why we couldn’t offer the same to smaller clubs, so we worked to research the right kit and tools to set it up for Alfreton Town. The first game went down really well, feedback from fans was positive, and I believe it’s definitely something other clubs could easily adopt.”

Following the match on twitter one fan said: “Well done to all, thought we played really well against a very good side, streaming was brilliant, better than most I’ve watched this season.”

Another fan emailed to commend the club for the streaming quality: “Just wanted to say thank you for providing the link to the live stream of last night’s fixture against AFC Fylde. I thought the coverage was excellent, easy to access and very professional throughout. The idea of acquiring match sponsorship and the way it was regularly displayed was well thought out and will hopefully become something more local companies would be willing to sign up to moving forward.”

Alfreton Town’s CEO Michael Bradley comments: “Streaming games online means our fans don’t have to miss out, and their support is a huge boost to the club and our players. Purpose Media has been great helping us to set up the right kit, and a stream that works well and is branded as ATFCTV. We’re small but mighty and we want our stream to look just as good as the big players.”

After the success of the first stream, Alfreton plan to make the service a regular fixture, with a view to expanding the videos available to go behind the scenes at the Impact Arena, thus increasing revenue through stream subscriptions which will go a long way to ensuring the club can survive the season ahead.

To learn more visit https://www.purposemedia.co.uk/

Case Studies and Partnerships, Finance and Banking, News

Its’ all about choice… Parsley Box turn to the TALL Group during COVID-19 lock down

“Great meals and service you can trust! …. According to the Parsley Box website, founders Adrienne and Gordon Macaulay were trying to find a range of ready meals for Gordon’s mum who was living on her own. Worried about her eating properly, they searched for delivered meal services but so concerned were they with the offerings available decided to create Parsley Box providing customers with cupboard stored tasty meals, ordered online and delivered fast to their door.

As the demand for home delivered meals using quality ingredients has grown so Parsley Box has seen its customer base expand since the company started back in 2017. TALL were first contacted by John Swan, Parsley Box CFO, following a recommendation by the Royal Bank of Scotland to provide a quotation for an entry level Banking Assistant solution.

Parsley Box at that time were receiving around 2,500 cheques per month. The number and use of cheques boosted by Parsley Box’s customer demographic. TALL’s Banking Assistant, a cheque imaging and tracking system that automatically captures the code line and amounts of cheques to be deposited, would provide a means of keeping a record of all items received in payment for the ready meals.

However, with the turn of the year and the advent of the COVID-19 epidemic, with the UK in lockdown, Parsley Box have seen a dramatic increase in the demand for its cupboard stored meals delivered straight to the customer’s door. This increase in demand has resulted in a near doubling of cheque receipts from 4,000 to 5,000 per month.

From the original enquiry, TALL provided further information to enable Parsley Box to cope with the up-turn in cheque receipts, and establish how the Banking Assistant application could be integrated into the Parsley Box operating systems. Having agreed the specifications for the system, the application went live in the middle of May 2020. However, due to COVID-19 lockdown restrictions in place, TALL were not able to visit the Parsley Box site. Therefore, TALL’s installation of the system was completed remotely, a major benefit to both organisations under the prevailing restrictions.

The TALL Group’s Banking Assistant provides a full audit trail of funds received into the business by cheques to speed up the banking process. Cheques are scanned onsite using a model TS240 state-of-the-art cheque scanner supplied as part of the Banking Assistant solution. The TS240 is a high-speed automatic feed cheque scanner. The integral automatic feed allows batches of cheques to be processed with all MICR code line and amount details captured. The scanner also reads both sides of the cheque to capture images of the front and rear, a feature which Parsley Box needed as they endorse the rear of each cheque which a series of codes that identify the processor. This feature also allows for faster resolution of customer enquiries using the comprehensive database and image search facility built into the system. An XML file export facility provides the option of transferring this comprehensive database into corporate accounting systems for added analysis.

An optional feature used by Parsley Box to speed up cheque processing involves Banking Assistant auto-populating fields in the database for subsequent customer payments. Once the first received cheque details are captured then further cheque receipts from that customer are recognised and their details automatically infilled in the system saving processing time.
John Swan said, “We have been impressed with the way in which the TALL Group have gone about the installation and commissioning of their Banking Assistant solution particularly as we were faced with lockdown restrictions. As we have witnessed incredible growth in our offerings during the crisis, so the background administration and processing of payments has also increased. Banking Assistant is going to provide us with the facility to manage our payment receipts as we move forward providing us with complete flexibility for the future.”

Martin Ruda, TALL Group Managing Director, commenting on the installation said, “Throughout the lockdown, the TALL Group has been providing products and services to our beleaguered customers from our three secure accredited sites in the UK as ‘key suppliers’ to the industry. I am delighted that our dedicated solution sales team, working in conjunction with the Group IT function, have managed to get ‘close’ to Parsley Box to facilitate this solution and we look forward to supporting them through their journey as their business grows and develops.”

For more details of the TALL Group’s Banking Assistant, please visit the TALL Group website at https://tallgroup.co.uk/tall-secure-print-payment-solutions/products-and-services/payment-solutions/cheque-imaging/

Case Studies and Partnerships, Security, Software

City Security Services Selects SmartTask To Enhance Customer Service And Support Growth Strategy

City Security Services has adopted workforce management software SmartTask to support its ambitious growth plans within the UK. The bespoke security solutions specialist will use SmartTask to better manage and safeguard its team of 650 officers that handle a wide range of static, mobile, reception and firewatch services at over 100 sites across London and the home counties.

“Our aim is to create a successful guarding business through acquisitions and organic growth, so it is essential that we have the tools in place to support this process,” explains Roberto Baldacci, Director at City Security Services. “SmartTask will become an important part of our IT infrastructure, providing a highly-scalable workforce management solution that ensures we continue to deliver consistent and quality security services across our expanding nationwide footprint.”

The lead company in the group recognised the need to upgrade its workforce management capabilities to reflect its aspirations moving forward. Its previous systems had lacked the flexibility and functionality to continue providing client-focused security services as the business grows. As a result, the company undertook a detailed review of the marketplace and opted for SmartTask based on the software’s ease-of-use, proven success in the security sector, and development roadmap.

SmartTask will be used throughout City Security Services’ operation, helping to streamline and automate employee scheduling, proof of attendance and live monitoring processes. Most of security team will have a SmartTask-enabled smartphone – allowing them to receive rosters, book on and off shifts, and make check calls – with the remainder using a dedicated IVR number to confirm status. Electronic forms will also improve incident reporting, enabling security officers to capture critical information and photo evidence through the app, which can then be quickly shared internally and with the customer.

City Security Services’ central control room will have a real-time overview of the status and welfare of all security officers, so it can have full visibility of performance and respond quickly to any issues. In addition, operations and HR managers will all have controlled access to relevant reports and operational data, while payroll will be able to take advantage of accurate timesheets and holiday accrual information to save time and avoid errors. The company has already enhanced its profitability reporting using SmartTask, making it possible to effectively review financial performance by client or individual site.

With growing demand for operational data from customers, City Security Services will be using SmartTask to differentiate its offering and win more business. A number of customer sites are already using checkpoint tags, which can be scanned with a smartphone by security officers on patrol to capture time and attendance details. Meanwhile, the company is working towards launching an online portal for clients to access real-time and historical information for their individual security service.

“We are always seeking to use advanced security technologies that benefit both our customers and the business. This helps us to provide a personal, proactive and adaptable service in the most efficient manner possible. SmartTask has everything we are looking for in a workforce management solution – backed by a great team, committed to ongoing development – so we are confident the software will enable us to improve transparency and continue to drive standards within the industry,” concludes Roberto.

Case Studies and Partnerships, Marketing, PR and SEO, News

Gannett selects Uberall as its global presence management solution

Uberall has been selected by Gannett Co., Inc. and its digital marketing subsidiary ReachLocal to become their premier provider of presence management solutions. Gannett is the largest media publisher in the U.S., operating more than 250 local media brands, USA TODAY and Newsquest in the U.K., and digital marketing services companies serving clients around the world.

As part of the agreement, Uberall will acquire Gannett’s SweetIQ subsidiary. Providing an array of local digital marketing services, the SweetIQ team will join Uberall and become part of a new Montreal hub, the company’s seventh location outside its Berlin headquarters.

“We’re thrilled that Gannett selected our ‘Near Me’ Brand Experience platform as their presence management solution,” said Florian Hübner, co-founder and CEO of Uberall. “We also want to welcome SweetIQ’s staff to Uberall and look forward to providing even better service and support to our North American partners going forward.”

More than 90% of internet users conduct online ‘Near Me’ searches for local business information and a majority of those are high-intent, high converting lookups. Now more than ever, consumers are even more reliant on the internet as the first point of contact with local businesses, whether large enterprises or independent shops and restaurants. Being found, engaging and converting local customers on search engines, directories, mobile apps and key vertical sites is paramount in the Age of ‘Near Me’.

“In the online-offline economy, marketers of all sizes must create compelling ‘Near Me’ brand experiences,” said Norman Rohr, SVP marketing for Uberall. “That includes optimised Google My Business listings, social media presence management, directory listings, reputation management and local ads.”

Uberall data shows that enterprises and small businesses which actively manage their online reputations and business listings see high double-digit growth in search impressions, calls, map views and website clicks.

Learn more at https://uberall.com

App News, Case Studies and Partnerships, Digital Transformation, Low Code, News

Classic Groundcovers harvests a bumper Spring thanks to new Evoke app from BlueFinity

Classic Groundcovers is a wholesale nursery based in Athens, Georgia selling plants to to nurseries, re-wholesalers and landscape contractors across the USA. The company ships over 100 varieties of quality ground cover plants and perennials to customers and operates a fast and responsive service; with orders shipped either the same or the next day.

Spring is the company’s busiest time of year and this year, sales were exceptional. The coronavirus pandemic hit the USA in March, forcing people to stay at home in lockdown for several months. Many turned to gardening, which increased demand for plants, and provided a surge in sales for Classic Groundcovers.

The Business Challenges

One of the major challenges for Classic Groundcovers was managing the high volumes of orders, because the orders were all processed manually.

Amy Milton, the company’s office manager and sales coordinator said, “Every spring is a busy time as we are generally inundated with orders. When we receive orders from wholesalers by telephone or email, I key in the orders into an online system, check with the wholesaler is the order is correct, before assigning a shipping date and raising an invoice. When order volumes are high, these processes can take up to 12 hours a day of administration. Our goal for this Spring was to automate the order processing, reduce our administration and be in a position to handle even more orders and further develop the business.”

The solution

Classic Groundcovers approached its software supplier Groware for advice. Groware is a leading supplier of software that helps growers of trees and shrubs and nursery owners across North America produce and maintain accurate inventories of their trees, shrubs, foliage and plant materials, and to support the day to day management of their businesses.

A couple of years ago, Groware partnered with global IT company Bluefinity International and used its low code/no code rapid app development platform Evoke, to create mobile app versions of its inventory management software, which has improved inventory management for its customers.

The company had found Evoke easy to use, affordable and unlike other app development solutions, Evoke integrated seamlessly with the company’s Oracle database allowing the company to its existing code to build their app so there was no requirement for additional code writing.

Groware recommended that Classic Groundcovers could also benefit from using Evoke to create and deploy an app that would automate its processing and save the company hours of administration and costs.

Evoke is a rapid App development platform designed to provide for the fast development and deployment of mobile, desktop and web apps. Using Evoke, companies can use their existing staff to create and deploy web, hybrid, and native apps quickly and easily. Evoke uses a single app design and code base and point and click technology to enable apps to be created for multiple device types, databases and operating systems including iPads, iPhones, Android and Windows phones and tablets, plus Windows, Linux and Apple desktops.

Getting up and running

With spring approaching fast, Classic Groundcovers had to move quickly to build and deploy the app. With extensive support from the team at BlueFinity, the company was able to develop and test the new app within just 90 days.

Amy explained, “We started the app development process with BlueFinity in February and by April, the app was ready – just before our sales went through the roof because of the pandemic.

“Using Evoke, we created an app that integrates with our order management system and data, automating our orders. Orders are sent into the system directly and verified with the customer. A shipping date is then assigned, saving a huge amount of administration time, and eliminating any errors from the process. Streamlining these processes has halved my administration time and made it less stressful.”

“The team at BlueFinity was fantastic – they gave us so much development time and technical support throughout the entire project, ensuring that the app integrated with all our data seamlessly. They also helped one of our biggest wholesalers get set up with the Evoke app too. This proved to be a smart move, as we received a record 3000 orders from them this spring.”

“Using Evoke has been transformative for the business. This spring, we increased our sales volumes significantly and I do not think we could have manged without the app and the automation in place. We plan to further develop the functionality of the app next year to create a seamless end to end order processing and fulfilment system – in good time for next spring.”

Bob Markowitz, sales executive at BlueFinity International says, “We are delighted to have worked with Classic Groundcovers to develop this business-critical app which has automated their sales orders and helped them achieve record sales this Spring. This demonstrates our low code/no code platform Evoke can simplify and speed up the app development process and enable businesses to become far more productive, efficient and competitive.”

Case Studies and Partnerships, Contract Wins, Networks, News, Telecoms News

Verizon Business to create next-generation global network infrastructure for Bayer

Verizon Business has been chosen by leading pharmaceutical organisation Bayer to build a next-generation global network infrastructure to underpin the company’s global business operations. Verizon Business will enhance Bayer’s existing network capabilities to enable easier and cost-effective network management, and will also deploy next-generation network technologies, including software-defined networking, to further improve resilience, flexibility and scalability.

Historically, Bayer’s in-house team looked after its global IT real estate, supported by a variety of different technology companies, including Verizon. As Bayer continues to move to a cloud-first, digital business model, the company decided to outsource management of the majority of its global network environment to a single service provider. The objective was to free up its own resources to focus on supporting its core crop science, pharmaceutical and consumer health business activities, while also further developing a secure, stable but flexible network platform to improve connectivity and collaboration around the globe, and support ongoing digital business transformation.

Verizon Business will deliver managed network services to over 700 sites in 91 countries around the world. This includes a managed global Private IP network, a managed software-defined Wide Area Network, and Professional Services support and governance. Verizon Business was chosen for the strength of its expertise and experience, its position as a global leader in network delivery and its proven track record in delivering efficient networking services for global clients.

Bijoy Sagar, Chief Information Technology and Digital Transformation Officer, Bayer, said: “Our network is foundational to our future business success, and Verizon has the global technology and innovation capabilities and expertise to support us as we continue to digitally transform our company. Most importantly, with our network management safe in Verizon’s hands, we are able to focus our internal IT competencies on generating value for our core Life Science businesses.”

Tami Erwin, CEO, Verizon Business, said: “Verizon is well-positioned to deliver innovative and seamless network solutions for our customers at a global scale. We are looking forward to this next chapter with Bayer, as we ramp up our ability to build a future-ready infrastructure to support their ongoing growth.”

The five-year contract is effective immediately and has an additional two-year extension.

Case Studies and Partnerships, Health Tech, News

Royal Cornwall NHS Trust chooses Navenio’s location tech as part of e-transformation project

Navenio, the UK healthcare scale-up, has announced that the Royal Cornwall NHS Trust has selected its location-based AI platform to support Clinical Imaging Assistants (CIAs) (radiology portering and service support ) as part of a programme of efficiency improvements within the Diagnostic Imaging department.

The partnership involves supporting the trust in two key ways; firstly, it covers the indoor location-enabling of the Royal Cornwall NHS Trust site, with a view of it being integrated with existing staff and patient facing applications. Secondly, The Trust will adopt Navenio’s AI-powered Intelligent Workforce Solution (IWS) for use by radiology CIAs and operational staff, across its 500-bed site at Truro. This will increase the efficiency of teams and improve patient experience by linking them with an appropriate staff member based on where they are in the hospital.

Navenio’s location technology will be made available on-site, so that the Trust’s e-transformation team can assess its impact and potential application in other use cases such as patient wayfinding. The scale-up will provide a SaaS licence to the site for a period of three years supported by professional services. Its infrastructure-free technology provides ‘right person, right time, right place’ localisation service for the indoor environment, where GPS doesn’t work.

“Navenio will give us the agility we need to evolve our portering systems”, commented Ian Nicholls, eHealth Transformation Manager at the Trust. “I’m delighted to be working with Navenio to implement its infrastructure-free technology, which will optimise facilities across the Trust and improve the level of care patients receive at this critical time.”

Tim Weil, CEO of Navenio, added: “It’s great to see our platform helping NHS trusts navigate complex workflows to ensure more agility within patient services. I’m looking forward to working with the Royal Cornwall NHS Trust team to deliver efficiency benefits so they can become a flagship for indoor technology adoption in the NHS.”

The project kicked off in July.

 

Case Studies and Partnerships, HR Software, News, North of England

West Yorkshire Police partners with MHR to deploy new payroll system for 10,500 employees

MHR, the HR, payroll and analytics expert, has successfully partnered with West Yorkshire Police to implement an entire new payroll system within four months despite taking place during the lockdown period.

The rollout ensured all 10,500 employees, including critical key workers such as police officers, were paid accurately and on time.

The frictionless implementation of MHR’s industry-leading iTrent platform has enabled West Yorkshire Police to streamline processes and save time on monthly reporting.
New customised reporting capabilities give payroll administrators speedy access to required information, reducing the organisation’s administrative burden while increasing productivity.

“Delivery through MHR has really streamlined the way we pay our employees,” said Jan Swales, Head of Payroll and Pensions at West Yorkshire Police. “Particularly given the current circumstances, MHR’s impressive ability to establish our new solution so quickly has ensured that all our dedicated and hardworking employees can be paid accurately and on time, which has been an essential part of maintaining motivation while tackling the challenges of the lockdown situation. It has increased efficiencies by saving time and provides much improved visibility of workforce data.”

The next phase of the partnership will see the deployment of MHR’s automated pensions solution.

Anton Roe, Chief Executive Officer at MHR, said: “We are very happy to have implemented the new payroll solution for West Yorkshire Police so quickly, despite the recent challenges to normal working practices. Like all employees, police officers and key workers need to know they will be paid accurately and on time, whatever the situation. It was crucial that this was a seamless process, and the team gave their utmost in order to ensure the project was delivered in an accelerated manner.”

MHR’s comprehensive payroll solution ensures an organisation’s payroll team is fully equipped to excel in today’s digital world. The payroll solution supports businesses by:

• providing employees with access to their pay data anytime and anywhere through mobile devices
• delivering fuss-free management of workforce assessment and auto-enrolment
• creating flexible user-defined workflows that deal effortlessly with authorisations and notifications
• enabling hassle-free management of multiple-role employees on different pay scales and shift patterns
• accurately running all payroll processes automatically overnight, freeing payroll professionals to focus on more value-generating activities

About MHR International Group

MHR International Group is a global software and consultancy company specialising in HR, payroll, employee experience, analytics and artificial intelligence services.
We are an independently owned company headquartered in the UK with offices in the United States. Ireland and Singapore. Established in 1984 we now employ almost 700 people globally and have been developing and implementing our solutions for 36 years. We continue to invest in research and development to ensure we deliver the latest technology and services to our customers.

Our product portfolios include iTrent, People First, Talksuite and MHR Analytics which we provide alongside a number of partners to deliver consultancy, business intelligence and analytics solutions. More than 1,000 companies from SMEs to large multi-national corporates work with us to help them maximise employee engagement, generate better insights from their data and improve efficiencies. Customers include TK Maxx, The Salvation Army, Caterpillar UK, British Steel, Admiral, EPC Group, Skateistan and more.

To learn more visit https://www.mhr.co.uk/

Case Studies, Case Studies and Partnerships, News, Software News

SAMSON SECURITY SELECTS SMARTTASK

Samson Security has adopted SmartTask to support the rapid growth of the business, which has seen the company treble in size in less than a year. The workforce management software is initially being used for electronic proof of attendance across more than 400 security officers and engineers that deliver a wide range of services including manned guarding, mobile patrol, alarm response and FM services.

“We needed an advanced guarding management, monitoring and reporting solution that could adapt and expand to our changing requirements as we grow,” explains John Richards, Operations Director at Samson Security Ltd. “Our mobile and manned services now span the North West, the Midlands and North Wales, so SmartTask will give us the visibility and control needed to coordinate and protect our team, while maintaining our excellent service standards.”

SmartTask will replace a previous time and attendance solution, which no longer met the needs of the business. Having undertaken a review of the marketplace, Samson Security selected SmartTask because of the simplicity and flexibility of the system. The app-based nature of the system means that employees can use the software via a personal or work smartphone, while providing the opportunity to use additional functionality such as patrol monitoring and electronic forms.

Security guards are using either a SmartTask-enabled smartphone or an onsite landline to accurately record the start and end times, as well as any required check calls. The app captures a timestamp and GPS location for accurate customer reporting and SLA monitoring for alarm responses. Samson Security also uses the control room dashboard at its National Command Centre to gain complete visibility of any exceptions, while mobile and office managers have controlled access for their individual areas of responsibility.

“We are already exploring other ways of using SmartTask, which will enable us to consolidate much of our employee scheduling and workforce management requirements into a single system. We have set up bespoke smart forms, so will shortly be rolling out electronic incident reporting to our team, replacing our existing paper-based process. The scalable and flexible nature of SmartTask means we can take a phased approach, avoiding operational disruption and not overburdening our internal resources,” concludes John Richards.

Paul Ridden, CEO of SmartTask commented: “We have developed our software to meet the precise needs of security and FM companies now and in the future. Possessing high levels of configurability and scalability, backed by first-rate service and support, SmartTask can support the long-term success of our customers in-line with their business and operational priorities.”

Case Studies, Case Studies and Partnerships, Law

Morrish Solicitors commits to Advanced for digital-first practice and case management

Advanced has signed a new deal with Morrish Solicitors LLP which will see the Yorkshire-based law firm implement Tikit Partner for Windows (P4W) to handle its practice and case management as well as Tikit Connect for its Customer Relationship Management (CRM) and marketing activities.

P4W, already used by over 600 legal firms across the UK, is the flagship system of Tikit, the global legal, accounting and professional services software business acquired by Advanced in March this year. Morrish Solicitors is the first customer to select P4W since Tikit’s takeover, reinforcing Advanced’s commitment to the ongoing support and development of the solution.

As an easy-to-use and configurable application, P4W will help the firm improve the client experience for trade unions, their members and private individuals. They will be able to instantly view, download and update their case details in a customised and secure portal. In addition, all communications will be managed in one single, reliable and up-to-date system. Through P4W’s integrated contact management and e-marketing solution Tikit Connect, Morrish Solicitors will be able to easily maintain contact details and deliver accurately targeted digital marketing campaigns.

“As a customer focused business, we wanted a solution that could deliver innovative functionality for our customers, P4W offers just that,” comments Jaime Lockwood, IT Manager at Morrish Solicitors. “It enables us to send documents to our clients quickly and for them to see updates instantly. This is much more efficient than our teams relying on clients to receive physical documents sent in the post on time. It’s this move to a paper light way of working that will mean the information we share with our clients will be accurate, which will not only enable everyone to work from one version of the truth, but also enable us to be more transparent too.”

P4W will also provide a more flexible working environment for its staff who will be able to use the integrated system from anywhere and at any time. Around 60 partners, legal advisors and trainees, and administrative staff will be able to scan and upload post and other documents into the system as well as work with customers virtually as opposed to physical meetings. These capabilities are incredibly valuable, especially given the current pandemic requires Morrish Solicitors to service clients remotely. In fact, it’s galvanised many clients into taking a digital-first approach when working and communicating with the law firm.

Jaime explains: “The impact of COVID-19 on the workplace highlights what we already knew we wanted from a practice and case management solution which is flexibility. P4W will best enable us to service our clients whether we are working in the office or from home. We will have a system that is much slicker in helping us to communicate with them and also our staff, who are really excited about using the system. The team at Advanced will be delivering remote training on P4W which will help ensure our users are taking full advantage of all of the functionalities.

“What we have also found since choosing to use P4W is the incredible community amongst fellow law firm users and their willingness to endorse the solution. As an organisation upgrading to a new practice and case management product after 11 years, it’s reassuring to know we have support from both Advanced and its existing legal customer base.”

Doug Hargrove, Managing Director – Legal – Advanced, concludes: “P4W is an innovative and sophisticated technology application in the legal market. It offers Morrish Solicitors a solution that meets its current and future needs – helping it transform digitally while remaining within the Advanced family. As a long-standing customer of one of our legacy products, Morrish Solicitors is the first firm that has been able to profit from this strong upgrade path to a modern and customisable legal solution without the risk of moving to a new supplier. We look forward to supporting Morrish Solicitors on its ambitious business journey to becoming a digital-first law firm.”