Tag Archives: software

News, SaaS

Cerillion strengthens B2B credentials with latest product suite release and new software editions

London, 3rd May 2022 – Cerillion (AIM: CER) today announced the general availability of Cerillion 22.1, the latest release of its pre-integrated BSS/OSS suite, which extends its reach in the B2B sector and sets a new standard for time-to-value through a set of pre-configured software editions.

Building on recent successes with customers in the enterprise market, the new release significantly expands Cerillion’s B2B footprint both functionally and operationally, accelerating sales through more efficient lead management and CPQ, whilst giving greater flexibility of business engagement across the full range of billing, payment and contract terms.

Cerillion’s pure product model prioritises configuration over customisation, using industry standards including the 3GPP charging specifications and TM Forum Open APIs for ease of integration, maintenance and upgrades, with modules available for best-of-breed deployment or as part of an end-to-end pre-integrated solution.

Now, with Cerillion 22.1, as well as being available for traditional bespoke configurations using the full flexibility of the SaaS product suite, it also comes in a set of pre-configured editions designed around the needs of specific market segments, with purpose-built configuration and tailored workflows in each off-the-shelf solution:

  • Cerillion Enterprise is a pre-integrated BSS/OSS solution for B2B telcos needing to automate their quote-to-cash process and improve their customer experience.
  • Cerillion Engage is a streamlined platform for digital brands wanting to deliver a digital-first customer experience via mobile apps and self-service.
  • Cerillion Unify is a complete CRM & Billing solution for quad-play CSPs who need to manage the full range of service types, payment methods and business models in a single convergent system.

“The launch of Cerillion 22.1 reinforces our position in the burgeoning B2B market, with a range of new features that help CSPs to automate their business processes but without constraining their ability to deliver a personalised service,” commented Louis Hall, CEO of Cerillion. “We’ve also wrapped up the best practices in B2B, as well as digital and quad-play services, to create a set of pre-packaged solutions that deliver a compelling time-to-value advantage, whilst also providing the headroom for growth and expansion as business needs evolve.”

Cerillion’s product suite follows a cloud-neutral architecture supporting public cloud, private cloud and on-premises delivery, complemented by a comprehensive set of managed service options. Cerillion has also recently joined the AWS Partner Network (APN).

For more information, or to book a call with a Cerillion consultant, please visit: https://www.cerillion.com/Products/Enterprise-BSS-OSS

Midlands News, News

TES posts record year after supporting the charitable sector’s digital transformation drive

Helping charities and Not for Profits (NFPs) deliver their vision through the power of digital transformation has seen a Rugeley-based business management software specialist secure a record year.

Total Enterprise Solutions (TES), which celebrates its 15th anniversary in 2022, has secured a string of new contract wins, including supporting the activities of Age UK in Birmingham and Lancashire, the West Midlands Safari Park, the Spinal Injuries Association and, most recently, the Green Party.

The firm’s strong focus on this sector has seen it leverage the power and capabilities of Microsoft Dynamics 365 to tailor solutions that help organisations with cyber security, fundraising management, SORP/SOFA compliance, Charity VAT and volunteer management.

It is an approach that is paying dividends with orders up £1m to £5.6m and a recruitment drive that has created 18 new jobs over the last twelve months.

“Charities and NFPs are facing extremely tough challenges, with the implications of Covid-19, combined with escalating energy and operating costs, causing a cocktail of difficult issues,” explained Paul Faulkner, Chief Executive of TES.

“Now, more than ever, they need to be able to achieve new efficiencies and use technology to try to find ways to save costs, increase revenue and free up capacity so staff can do more.”

He continued: “This is where TES is adding real value by solving problems, starting with our team of experts who have significant experience in the NFP sector. They sit down with organisations to understand their requirements and then use our knowledge of Microsoft Dynamics 365’s Business Central and CRM software platforms to find ways of streamlining complicated processes and methods.

“The idea is to get them to embrace digital transformation to deliver essential services and to support their social impact.”

TES, which donates 5% of its annual profits back to charity customers, continues to work with the sector to develop new solutions and, in the past twelve months, has developed a suite of add on apps that expand the power of the Microsoft Cloud for Not for Profits.

The Rugeley-based company has spent valuable time with clients to design and develop applications that accelerate the rate at which charities and organisations can embrace and benefit from digital transformation, increasing their Return on Investment (ROI) in the shortest time possible.

Powered by the Microsoft Cloud, the additional TES solutions address specific issues including membership management, fundraising, legacy management, subscriptions, tax efficient giving and document approvals – all helping to reduce project risks and unforeseen costs, whilst accelerating the benefits and efficiencies they set out to achieve.

These apps will be promoted and explained via a series of free to view webinars that will be rolled out over the remainder of this year.

Paul went on to add: “Part of our relationship with Microsoft involves working closely with Microsoft Tech for Social Impact (TSI), which is a Not for Profit organisation who match dollar for dollar spend by charities by donating it back to them.

“Last year, this equated to $2billion dollars so charities know that when they choose the Microsoft platform with TES they are benefitting both their own operations, whilst also driving social impact through the world through TSI.”

Total Enterprise Solutions, boosted by the new applications, is targeting £7m sales by the end of 2022, with a three-year plan to take this to £10m through organic increases in revenue.

 

 

News

Chargify and SaaSOptics Announce Merger, Rebrand to Maxio

Chargify and SaaSOptics, providers of financial operations and subscription billing management solutions for subscription businesses, publicly announced on 13 April the merger of the two companies. The combined company will be known as Maxio and will provide all-in-one revenue management and advanced subscription billing solutions for high-growth software-as-a-service (SaaS) companies. 

“Modern SaaS companies require a robust billing and revenue management solution now more than ever thanks to a dramatic rise in the adoption of subscription models with complex pricing structures,” said Jason Parkman, chair of Maxio. “Maxio has an incredible opportunity to transform the subscription management market and provide huge value to our customers by providing a complete financial operations platform, regardless of billing and pricing structure.”

SaaSOptics and Chargify have delivered some of the most innovative and successful solutions addressing the needs of finance professionals, executive leadership, and SaaS founders. These solutions cover the full spectrum of the subscription lifecycle including subscription management, recurring billing, GAAP/IFRS-compliant revenue recognition, SaaS metrics, revenue retention, expense recognition, usage, and events-based billing.

The announcement comes after a year of significant growth for SaaSOptics and Chargify upon receiving a combined $150 million growth equity investment by Battery Ventures in April 2021. This investment has enabled SaaSOptics and Chargify to further invest in both products, ensuring their customers can better manage their billing and revenue while supporting their own end-users.

“It has been truly impressive to see the growth and momentum of SaaSOptics and Chargify over the past 12 months,” said Chelsea Stoner, general partner at Battery Ventures. “Bringing together these two powerful platforms will provide unparalleled value for customers who are scaling their businesses and will finally have a single solution to power both their subscription-billing and financial operations.”

With more than 2,300 customers worldwide and $10 billion in customer annual recurring revenue managed, the Maxio brand will continue to drive innovation in the financial technology space, while providing customers with world-class support for all Chargify and SaaSOptics solutions. 

The announcement comes at a time when SaaS businesses are increasingly evaluating whether a product-led or sales-led growth strategy can best boost subscription sales. With a complete billing and financial solution, businesses will not be forced to choose between the two and can instead adopt a hybrid approach that provides their customers with increased purchasing flexibility.

“Witnessing SaaSOptics and Chargify come together over the past year has exceeded all expectations, not just from a brand and product perspective, but as a unified team,” said Chris Weber, president and chief operating officer. “Today’s announcement is just the first of many exciting updates we will be sharing in the coming months thanks to the hard work of our combined Maxio team.”

Maxio currently has more than 260 team members working remotely or at one of its four office headquarters in San Antonio, Texas; Atlanta, Georgia; Dublin, Ireland; and Kraków, Poland. As the company scales, it plans to add approximately 115 new positions in 2022 alone to help achieve and surpass its growth goals.

Visit Maxio online to learn more.

Mergers & Acquisitions, News

Avolve Software to merge with DigEplan, Creating Market Leader in Electronic Plan Review Software

SCOTTSDALE, Arizona, March 28, 2022 – Leading electronic plan review companies Avolve Software and DigEplan will merge, the companies announced Monday. The combined entity, operating under the Avolve Software brand, will draw upon extensive experience and an expanded product suite to become the global leader in electronic plan review. As part of the transaction, a strategic investment was provided by Polaris Growth Fund.

Avolve and DigEplan provide cities, counties, and other municipalities innovative software to manage their plan review processes as part of their permitting procedures. Each company offers a unique solution for digital, end-to-end plan review management, dramatically improving efficiency and creating a vastly better applicant experience compared to paper and legacy software.

Since its founding in 2008, Avolve has delivered industry-leading software with its ProjectDox platform, which automates the manual, paper-intensive, and frequently inefficient building plan review process. Together, Avolve and DigEplan will offer solutions for every city, county, and state, from small towns to large metropolitan areas, across a global market.

“The merger of Avolve and DigEplan, backed by Polaris’ resources and expertise, creates a superior market position for Avolve Software. Avolve and DigEplan have distinct and complementary strengths that will enable us to serve this entire market. Together, we will dramatically increase our reach and the value we deliver to our customers and business partners,” said Gary Heath, CEO of Avolve Software, who will assume the role of CEO at the combined company.

“This is not only an exciting time for Avolve and DigEplan’s customers, employees, and partners, but also for the plan review market as a whole. This merger reflects strong category growth and the need for solutions to modernize processes that are critical for community economic development. The combination of these two brands will enable us to deliver an unmatched product offering to address those needs,” added Gary.

Founded in 2011, DigEplan was created to address the limitations of paper-based reviews and the lack of integrated digital solutions to efficiently view, review, and approve permitting plans and documents.

“In joining forces with Avolve, we will continue to provide innovative solutions to help cities, counties, and municipalities to deliver efficient electronic plan review,” said Jason Matthews, CEO of DigEplan. “Our talented team remains focused on building integrated partnerships with permitting platforms. Outstanding customer service and category-leading electronic plan review solutions have always been at the heart of DigEplan, which is mirrored by the Avolve team, creating a company with strong, unrivaled expertise to enable customers to modernize and streamline permitting services.” Matthews will assume an executive role at Avolve Software, overseeing its international business.

Serving more than 250 jurisdictions in five countries, Avolve will continue to support and invest in the existing software platforms offered by the merged companies. Additionally, this transaction will unlock significant resources and efficiencies to strengthen the company’s ability to serve current customers, accelerate its reach to new customers, and expand the depth and breadth of its relationships with permitting software vendors and professional services providers.

Legal News, News

Zylpha celebrates the launch of document bundling software for NetDocuments

Zylpha (www.zylpha.com) today announces the launch of a new NetDocuments integration for their flagship electronic document bundling platform.

This new integration will make legal document bundling faster, more efficient, and more affordable for NetDocuments users. In an industry first, law firms and legal teams, that use the NetDocuments document management system, can now use Zylpha’s affordable ‘Pay As You Go’ document bundling software platform to create even the most complex court compliant bundles in just minutes.

By using Zylpha’s easy-to-use drag and drop toolset and streamlined single-view dashboard, NetDocuments users can access records, matters, and data to create court-compliant electronic bundles professionally and affordably, in a fraction of the time required to prepare them manually. The unique pay-as-you-bundle price plan means that the days of expensive software acquisition are not something organisations that use Zylpha have to worry about.

Commenting on the launch, Zylpha’s Head of Marketing David Chapman said;

“We know from speaking with clients that there was a space in the market for a well thought out and professional NetDocuments connector that takes full advantage of the changes made to the NetDocuments API. As a technology business we have always focussed on ‘making lawyers’ lives easier’ and for the first time ever, organisations that use NetDocuments can build Court compliant bundles and deal bibles in minutes on a consumption-based price plan.”

To find out more contact the Zylpha Team

Software

SoftwareONE Unveils New ‘Goatpath’ Brand

Dedicated innovation brand to transform how customers and partners buy, sell and manage software, services and cloud in future

Stans, Switzerland | 24 February 2022 – SoftwareONE Holding AG, a leading global provider of end-to-end software and cloud technology solutions, has today unveiled a new brand to focus on delivering the next generation of technologies, platforms and products at speed. Called Goatpath by SoftwareONE, the innovations developed under the brand will radically change the way customers can buy, sell and manage their software, cloud and services.

Goatpath aims to make it easy for businesses to automate and govern procurement, management and security of software and cloud. The technologies, platforms and products developed will offer SoftwareONE partners and ISVs new routes to market, broadening their customer reach and enhancing their capabilities. In addition, Goatpath will focus on traditionally challenging cross-departmental areas in organizations where silos can lead to failed digital transformation projects.

‘Goatpath is an evolution of our strategy, approach and the outcomes we can achieve for our customers and partners. The new name and brand reflect our desire to find the fastest route across challenging terrain with nimbleness and surety. Market requirements are changing at pace. Our customers and partners need our technologies, platforms and products to keep ahead of these changes. With an entrenched culture of innovation, Goatpath is our route to achieve this,’ explains Mike Fitzgerald, GM of Goatpath, Chief Innovation Officer at SoftwareONE.

‘We want to empower our customers to automate and govern their software, cloud and services investments. Goatpath by SoftwareONE has highly talented and dedicated development teams that will place the customer at the centre of everything that is built. We see Goatpath as a core part of the SoftwareONE business that will drive growth and help us to continuously break new ground in an ever-changing digital world,’ says Dieter Schlosser, CEO of SoftwareONE.

Learn more at www.Goatpath.com and follow us on LinkedIn and Twitter.

News, Supply Chain

OfficeTeam Group hits the ground running with the integration of parcel shipping software from Logistyx Technologies

Seamless integration of legacy systems ensures uninterrupted service, managing shipping processes for approximately 10,000 parcels a day

London – (16 February 2022) Workplace solutions and business services provider, OfficeTeam Group (OTG), has rapidly integrated Logistyx Technologies’ multi carrier parcel shipping software into its existing workflow solution to help maintain an uninterrupted service to the new-acquired contract customers it secured as part of a recent acquisition from Office Depot Europe. OTG now relies on Logistyx TME software to handle the shipping processes for approximately 10,000 parcels a day, providing full visibility into shipping status from purchase through to delivery to the customer.

OTG completed the purchase of Office Depot’s Contract Business, including Office Depot’s larger mid-market, major and public sector contract customers in the UK and Ireland, in late 2021. The acquisition also included a U.K. warehouse, inventory, and fulfilment systems, as well as legacy ERP, WMS, and label printing – all of which needed to be integrated into OTG’s workflow solution. It was essential the legacy systems seamlessly integrate with a parcel shipping solution to ensure continuity of service.

Following strong recommendations from Office Depot, an existing Logistyx Technologies customer, OTG determined very quickly that Logistyx was the best solution provider to support the integration. With just 12 weeks to complete the integration and go live, the Logistyx team configured its enterprise multi-carrier shipping software, Logistyx TME, to plug into the existing API and onboarded OTG’s carrier network.

Mark Fletcher, Group Operations Director, OfficeTeam Group, said: “Without the professionalism and experience of the Logistyx team, we would never have achieved such a successful go live in such a short timeframe.”

Dominic Potter, General Manager European Operations of Logistyx Technologies said, “Our extensive experience in these areas made for a smooth and efficient implementation, allowing each legacy system to fulfil its role in sending critical information to carriers for the efficient shipping and tracking of every parcel. It was vital that OTG’s B2B and B2C customers received an uninterrupted service following the purchase.”

Marketing, PR and SEO, News, North of England

Yorkshire’s best! My Cloud Media wins the title of Best Corporate Website Building Company in Yorkshire

My Cloud Media is delighted to have won the title of Best Corporate Website Building Company in Yorkshire at the 2021 Corporate Vision Media Innovator Awards.

My Cloud Media builds corporate websites and online shops that enable manufacturers and tech companies to succeed online. Founded in 2011 by Tim Bennett, their Huddersfield-based team works with manufacturers, engineering and energy companies, trade associations, tech businesses, retailers, schools and colleges, charities, SMEs, regional councils, as well as lots of small local businesses. My Cloud Media has also worked with several well-known organisations including LucasFilm, Kodak, IWS and numerous Premier League Football Clubs.

Tim Bennett said, “I am delighted that My Cloud Media has been recognised in these prestigious industry awards. As a business, we are passionate about supporting businesses here in Yorkshire and helping them to thrive online. Particularly over the past 18 months, many companies have been forced to embrace digital marketing, whether they wanted to or not. We pride ourselves on working in partnership with our clients to deliver the support they need, building long-term customer relationships and becoming a fundamental part of their organisation. By providing ongoing support and helping them to recognise the benefits of e-commerce, content marketing, SEO, PPC, email marketing and social media, we can ensure that digital marketing becomes a real asset for their business.”

The Media Innovator Awards 2021 aim to acknowledge those prestigious businesses, and individuals who have excelled within the media industry, recognising those who keep up with the pace of change. Their research team carefully judge nominees based on a variety of criteria including evidence of innovation, business growth, business longevity, online reputation, business performance and client dedication.

To learn more, visit https://www.mycloudmedia.co.uk/

News

IRIS Software appoints Managing Director of its HCM Division to help shape the future of HR and Payroll technology

IRIS Software Group (IRIS), one of the UK’s largest privately held software companies, has today announced that Ross Tracey has been appointed as the Managing Director for its Human Capital Management (HCM) division.

Ross brings over two decades of experience in leading and empowering teams to bring transformational technology to market and best support customers.

Prior to joining IRIS Ross was the MD of Ceridian Europe, where he was instrumental in the successful launch of Ceridian’s cloud HCM product into the European market.

Ross will be driving forward IRIS’ HCM offerings, focusing on meeting the needs of HR and payroll professionals across all organisations. He will play a key role in further establishing IRIS as the leading supplier of software solutions and services that help HR and payroll teams to create powerful insights – from recruitment and attainment to engagement and reporting – that will lead to better people decisions post-pandemic.

Alongside IRIS’ other sector MDs, Ross will focus on ensuring customers are placed at the heart of IRIS’ cloud technology solutions and that they have the tools they need to focus on making the best decisions for their people and business.

Speaking on his appointment, Ross Tracey, Managing Director, HCM says, “I am incredibly excited about joining IRIS to lead the growing HCM practice. The last 18 months has accelerated the rate of digital change and highlighted the gaps where organisations have – and haven’t – made investments.

“While we have seen real changes in working practices, there is a risk we will revert to the ‘old normal’. My focus is to ensure IRIS deeply understands the needs of our customers so we can empower them with the tools they need to deliver powerful employee engagement and make the best decisions for their people and business.

“I’m very passionate about putting our customers first and I’m looking forward to helping IRIS continue to enhance and deliver its best-in-class software and solutions for businesses.”

David Lockie, Chief Operating Officer at IRIS Software Group says, “We are delighted to welcome Ross to the IRIS team. The COVID-19 pandemic rapidly accelerated digitalisation across the board and the market is changing quickly, so leaders need the right tools to take advantage and move forward with confidence.

“Ross’ appointment to lead our HCM sector will enable us to ensure every organisation has the technology they need to operate with agility and succeed wherever they are, whatever size their business is.”

News

IRIS appoints CMO to drive ambitious growth strategy

IRIS Software Group (IRIS), one of the UK’s largest software firms, has today announced that David Turner has been appointed as its Chief Marketing Officer (CMO).

As an innovative and motivational marketeer, David has deep understanding of all aspects of marketing from strategy and branding to international demand generation, digital marketing, product marketing and new product development.

David will use his extensive software and SaaS (Software as a Service) marketing experience to drive IRIS’ vision to build a world-class, digital-first marketing function. One that is driven by impactful thought-leadership, with a clear focus on helping customers understand how technology can improve their organisations and help them deliver excellent service. This will drive IRIS’s growth strategy of engaging meaningfully with customers.

David Turner, CMO at IRIS Software Group said, “I’m absolutely delighted to join IRIS and drive forward the digital transformation of its marketing operation.

“As the number one software for accountancy practices, payroll and education in the UK, IRIS is superbly placed to help its customers navigate the post-COVID era. We have the tools to empower them, the knowledge to guide them and the expertise to support them in these challenging times. My role is to help our customers and the wider market to understand the incredible potential of what IRIS has to offer and achieve the best possible outcomes from our solutions.”

Prior to joining IRIS, David grew international marketing teams and led major transformation at cloud software company Oracle NetSuite, ERP vendor Unit4 and accounting software company CODA. He was pivotal in the launch of SaaS ERP vendor FinancialForce. Most recently he established a marketing operation at Order-to-Cash AI specialist Sidetrade. David will oversee a transformation of IRIS’ approach to the market as it delivers its exciting new cloud platform IRIS Elements to accountancy practices, as well as increasing its focus on the education sector, and increasing our dominance of the UK HR and payroll markets in the UK and internationally.

Chris Smith, Chief Commercial Officer at IRIS Software Group said, “We pride ourselves on delivering creative, targeted and impactful marketing, which is why we are excited to welcome David to the IRIS family.

“David’s experience speaks for itself and we look forward to working with him to deliver powerful engagement with our customers. This will enable us to further drive our customer-centric approach, build deeper relationships and create a vibrant and successful IRIS ecosystem in the UK and internationally.”

David Turner, CMO at IRIS Software Group further added, “I’m passionate about leading by example and thrive on building high-performing teams that achieve success. I am committed to generating powerful communications strategies across the business that will help individuals engage with customers in new, open and innovative ways.”